Excellent customer service. Very helpful fixed the washer that I saw desperately needed working. He…read morefixed it or another "repair man "did not.

I had the best customer service experience today. After another repair man came out to "fix" my…read morewasher, it was "not" fixed. It was suggested by Cash's Appliances to contact Endicott's Repair and I am so thankful they did! Brian worked me in without a delay! He diagnosed the problem, got the part, and repaired my washer the same day. He did an amazing job explaining the issue and gave a solution! VERY THANKFUL! Highly recommend! Oh, very refreshing to deal with an honest repair person!

I need to add my own experience with Stan to the reviews found here. I first contacted Stan in July…read more2020 to do a dishwasher repair. He was prompt in responding by text, even if his all-caps text style is a little weird--not a big deal. I paid Stan the $99 fee to visit my house, and he informed me that the dishwasher would be more costly to repair than the unit was worth. He agreed to help find a replacement unit and install it, and the cost of that came to $603 for what was ultimately a bottom-shelf HotPoint dishwasher, which included the installation. I was just glad to have a new and functioning dishwasher, so this was all fine with me. Here is the reason for my negative review: my very new, less than a year old dishwasher keeps on leaking, and I have now had to have multiple service visits in the last six months to fix it. The service people showed me how the leaks have been due to faulty installation--first because the unit was not level when installed, and second because it was installed too close to the cabinetry which prevents the door from shutting all the way resulting in--you guessed it--a leak! So I am now in the same position as I was in last year: with a leaky dishwasher, and nearly $1,000 poorer. Thanks a lot, Stan. Maybe he provides a fine and reliable service for repair work. Maybe. But I wouldn't take the risk. There are plenty of other excellent repair services in Durham who can do the job for you. Don't go with Stan, and end up in the same position I find myself in.

Stan came out last minute to help me diagnose a leaky refrigerator right before I had to go on a…read moretrip. He was responsive, flexible, and helped me not only diagnose the issue but understand the common failure modes so I had a better handle on diagnosing issues like this in the future. He had a good attention to time / value and was even though the ultimate issue was a faulty liner that would have been too expensive vs. getting a new refrigerator (mine was already 10 years+), he helped address my immediate concerns about stopping the leak and left me with good recommendations.

Had a washer that wouldn't work. Gave them a call and sent the information on the washer by text…read moremessaging. He suggested that I unplug the washer for 5-10 minutes then replug it in and give it a try. Was a problem with the mother board. It solved the problem immediately. Saved me a lot of $$$

Devon provides phenomenal customer service. He is professional, reliable, and committed to…read morerepairing even the peskiest of difficulties. I have used him for both washing machine and dryer repairs and he is the only person I will call for appliance work. Highly recommend!

Do not use Repair Services! It is a fraud. We had Serg come out and assess the problem with our…read moredishwasher. Serg charged me $75.00 to tell me that the dishwasher handle was broken. He said he could fix it for $250 and said he would order parts. I said OK, and waited for him to call me back. I didn't hear back after a week, so I called him. He said he still hadn't ordered the parts and was going to do that right away. I waited another 2 weeks, then 3 weeks. Today is 4 weeks. Nothing but radio silence from Serg. It's clear that he's done nothing but take my money.

Multiple jobs completed. Reliable and professional. Great job, Sergey. You're the man!read more

Jonathan communicated quickly and an appointment was made in a timely fashion. He was punctual,…read morevery professional, and friendly. He solved our problem with our range quickly and took care not scuffing up our wooden floor. His flat rate was very reasonable considering 4 other businesses said they could not help us. This young man is honest hardworking, very professional and willing to help no matter what the time or day. We highly recommend him for your next project!

In the beginning I thought I found the appliance repair person I would use going forward, but after…read moretwo attempts to fix my washer and me sending a text explaining the continued issue and calling, no response. Cost me $300 for absolutely nothing. VERY disappointing

Jose was excellent - fabulous communication and fast fast fast! Not only did he get the job done…read morevery quickly and get our dryer back in working order, but he also cleaned it and fixed our laundry room door while he was there. Great prices, too! He should have 5 stars on Yelp - that review from Rob is someone that is not even in NC! Call Jose - you will not regret it.

Awesome!!! From calling to schedule an appointment to repairing my front load washer...timely 90…read moremin. I would recommend over and over Jose. He knows appliances and he is responsible from an expense. If you need your home appliances fixed give him a call.

John was very responsive, on time and very professional. He explained how to do it and the tool he…read moreuses. Very reasonably priced too! I highly recommend this company.

I had no idea! After replacing the burner unit twice and the belt on our dryer, It never occurred…read moreto me that it may be the vent system until a coworker heard my story. She asked me when was the last time I cleaned the dryer vent with in the house. What?!? John taught me what to look for going forward. He was able to clean my unit out which was pretty extended of 33 feet, due to the way the house was constructed. John said that we made the top 10 list of the amount of lint and dog hair that came out of our system, over a 5 gallon bucket!!!!!!!; which consisted of Over 21 years of not knowing, the longest we have ever stayed in one house, many dogs, two kids and an active family life. John was professional, and personable. He provided more education on how often to clean, signs to look for if cleaning is needed sooner. He was very comfortable working while I watched. I'm looking forward to seeing John in two years and hopefully we will be off the Top Ten List with our new knowledge of what to do.

We appreciate the time Dave spent, his explanations, and not feeling pressured to make unnecessary…read morerepairs... We have a microwave/oven combination. The microwave door didn't always close tight enough to start the microwave. We thought that there was something wrong with the microwave door. Dave explained that this is the way the door works. He also looked at our dishwasher which we didn't report as an issue when the appointment was scheduled. This is an honest company that we highly recommend.