First, the stylist was great and kind…read more Their pricing and up-selling totally turned me off. From my last visit to the next appointment the haircut price nearly doubled!! When a stylist "levels up" their price also levels, but you don't know that until you get to the cash register. Also, the time it takes for a stylist [30/45/60] factors into the price. I expected to pay about $50ish from my last appointments but was charged about $89! It was a bit shocking. On top of the price, it wasn't the haircut I expected. I understand that communication fails sometimes and hair grows back. However, when you are paying nearly $90 for a haircut that you thought would be around 50ish, it'd better be a darn good haircut. I'd specifically said over many appointments as well as this one never let the length fall at my jaw. Above or below was good. It fell at my jaw, and was cut straight across in the back [instead of a rounded or V line]making an unattractive illusion, widening the shoulders. It was the most unsatisfied I'd been while paying more. They also must be coached to sell you expensive shampoos and products because even after telling the stylist I wasn't interested, she brought the bottle to the register and told the cashier to add it in. I liked this salon. I liked the stylist. But just go look at their website and you'll see their very complicated pricing. It's a crap shoot. It's like walking into a store to buy something one week and you get to the register to find out it's almost double but you can't put it back. So disappointed. Pros: Nice environment Friendly Staff Competent Stylists Cons: Ambiguous Pricing Constant Upselling Prices not displayed (only on website)

The stylists are friendly. The atmosphere is comfortable, but the unannounced, fluctuating prices,…read moreand attempted upselling of products have me searching for a different salon. I've been going there for years. At my prior appointment, I paid around $50 for a haircut. It was okay, not great, but I like the stylist. When I showed up for my recent cut, it was way shorter than I wanted and not the cut I wanted. I could've forgiven that, as hair grows, we all make mistakes, maybe I didn't explain it well. When I got to the counter and discovered my haircut was no longer $50 but $90 and styling products were set at the register, which I never, ever asked for, or hinted that I wanted, I'm done. I know Covid hit salons hard, and they may be trying to claw their way back from nearly closing, but I can't afford $90 a haircut, let alone a cut I'm embarrassed to go out with, let alone prices that change and no one tells you. Being upfront with your pricing, especially if it increases, to me, is vital.

Lori was amazing! Gave me exactly what I asked for and was very thorough with my color treatment…read moreand glaze which I appreciate. My hair needed a serious overhaul and Lori made it happen. She was so professional and I appreciated her honesty on styling and cut options. The services are fairly priced and the staff were friendly at each step from booking to service and even payment at the end. The salon was also very clean. They squeezed me in same day! No complaints and will happily return when I'm back in the area. Thank you ladies!

Kristina C. at Bella Salon is terrific! She is sweet, personable, an absolute professional, and…read moretakes care of you 100%. Her haircutting and coloring is totally amazing! I sometimes struggle between what I want and what I need. Kristina finds really good balance and gives the best advice every time. I get compliments as a result of her work! I have always been satisfied with my service, and I highly recommend.

Holly is AMAZING and the salon is clean and brightly lit I get highlights and they always turn out…read morefantastic

Normally We utilize another business for trims, so much so they have the guard sizes saved in the…read morecomputer. Two needed a trim and stylists here were willing to fit them in on a Sunday without an appointment. Youngest Son is super skidish but she spoke kindly to him, listened to his imput and even washed his hair afterwards in a way that he felt comfortable the entire process. I went next door to grab daughter from Bath & B. W. Sons were in good hands. Sunday running of errands, need an around the ears, back of neck trim, we will be back. Thank you to kindly staff.

Super scared and skeptical about dying and making a change to my hair. But they explained…read moreeverything to me well and made me feel comfortable. Heather was amazing. She also did a Brazilian blowout on my extremely curly, frizzy, long hair... I absolutely love it.

Had my hair cut and colored here a year ago. Tried to make an appointment but this salon is now…read moreclosed.

I loved it here, my hair was done the way I wanted Tina was amazing she talked to me and kept a…read moreconversation, she's also really good at hair.

My usual barber was out of town so without an appointment I instead tried this shop. Great…read moreexperience! I was seated immediately and Tina did a really nice job, cutting my hair exactly as I requested. Reasonable prices. Conveniently located in Solomons.

This is the most bizarre hair salon. Rude customer service…read moreon phone!! Something is going g on there!!! Can't put my finger on it!!

You go to a hair salon to have a nice experience. Not to be insulted constantly by your stylist so…read morethat they'll pay for more. I didn't want a wash, the stylist calls my hair "dirty." My sister only wanted her hair styled, so the stylist says her hair cut is ugly and kept mocking her "white hairs" so she would get a cut and dye? Insane.

I came to the salon for full highlights and a cut. The moment I walked in I felt heard about what…read moreI wanted and I was not disappointed. I've had difficulty in the past achieving the color I wanted so I was a little wary but Emily got it perfect! I've gotten so many compliments about the cut and color. Emily is amazing! She was personable, fast and really listened to what I wanted. Everyone was super sweet and I am so thrilled that I have found this great salon!

Want to start by saying that the service was phenomenal. However, I visited the salon to get a well…read moreneeded refresh. My hair has a natural curly that I like showing off but do style my hair from time to time. I felt great leaving the salon after getting tips and the conversations had. The following day I wanted to wear my hair straight and noticed my hair was not cut uniformly. I called the salon, they were super apologetic, invited me back it so it could be fixed. I understand mistakes happen we are not perfect I get them another chance to correct the hair. Now I want to wear my hair straight again and notice the hair is still uneven. At this point I and sad because I won't want to keep going back to keep loosing length as I did cut over 8 inches to begin with.

My engagement shoot is a couple weeks away and I went to a new salon today- JC Penney. I forgot to…read morebook an appointment at my regular salon which is terrific, and of course they were booked up. So I went somewhere new to see a stylist who apparently "has a lot of experience" based on the two google reviews I found. Well she totally hacked up my hair! I have generally long straight hair, easy to manage and I've been told it's easy to cut/style. Wanted a trim and a FEW LONG LAYERS. Easy peasy! She dry cut my hair while telling me all about her ex-husband ("he's an a**hole, you should see the sh** he put me through") etc. So I'm listening, trying to be polite and then she scoops up my hair on top and chops it! She says "oh no long layers will thin out your hair so they need to be shorter" AFTER SHE CHOPPED it! Then she washed it, and scraped my scalp so hard with her nails that my scalp is still throbbing an hour later. I sear i have marks on my hairline from her nails. The water was lukewarm, the blow dryer she used looked and felt like a hotel travel-style blow dryer. She didn't use a brush while she blow dried (after I asked her to) and it frizzed up beyond belief. Now I'm a generally nice person. I hate conflict, I am very polite and pretty quiet. But this made me so upset! I don't want this to happen to another poor soul!

On April 28, 2016 I decided to get a hair cut after how many years having my hair so long…read more My hair was up to my bottom, and decided to have a hair cut for a change to start something new. I made an appointment and the appoint was with Paula D. When I met Paula she directed me to the wash station to get my hair washed and ready to be worked on. Upon washing we had returned some conversation about the hair style I wanted and asked her if she can make it the way I wanted on the picture I have shown her. Paula stated, she could make the hair cut design exactly how I showed her. I TRUSTED HER! After getting my hair washed we walked to her station. She asked me up to how short I wanted my hair to be. I told her up to my bra line, and that was it. Paula then said okay. Paula then began cutting my LONG hair, when she was done she didn't even blow dried my hair as it was stated on the appointment request. It was set for Wash, Cut, and Dry. I then just ignored the matter about the blow drying. I proceeded to pay up front, and tipped her then left with my niece and my two daughters, and rushed to something important. In the car while I touched my hair, I immideatly felt my hair not right and NOT as what the pictured shows. Upon reaching my home I proceeded right through the bathroom and took out my straightener to see what Paula did to my hair, and to my surprise my hair was all MESSED up and NO WHERE like the pictured showed! My hair look like she just practiced on it and left it as is! I then contacted JCPenny and informed about the damaged that was done to my hair! I was completely mortified, and beyond upset! She does not know what she was doing, yet she clearly stated with confidence that she did know. My hair was TERRIBLE!!!!!! Her service was TERRIBLE!!!! I had to return back, and get my hair fixed properly by Stephanie. All personnel on that day when I returned saw the terrible hair cut Paula did to my hair, and all stated it was VERY bad, and Stephanie could not really cut any more because it was going way past the length I wanted and was going above my shoulder! My experience was TERRIBLE with Paula, and again my hair was all messed up completely! Unprofessional, and misleading of knowing what she was doing but in reality she didn't know anything one bit!