Grace cut my hair today. She was great! I'd always ask or wait for her. Problem is, when I get someone i like, they disappear soon after. I hope Grace stays because she was great and gave me the best haircut ever. read more

9 years. I have been a loyal customer for 9 years. Never complained when a new person jacks up my hair. It's just hair, it grows back. Never complained about waiting 45 minutes even though I am checked in and got there when I was supposed to. However for 9 years I generally come later on Sundays. I work M-S. I always check in online. Not today. I couldn't. 4:28 could not check in. Website says only walk ins. I walk in at 5:03. 1 (one) (uno) (single) person waiting. Again, 9 years. sorry. We can't take you. Never again. Not just this location. I will never go to a great clips again. I would think a long line of loyalty would get a little grace. No grace for me.......no grace for you. Bye. read more

I just had my haircut at Great Clips Mckinney Hardin location. Cynthia cut my hair and did a fantastic job. She knew exactly how to cut it and was very gentle and professional. I highly recommend her. Thank you Cynthia! read more

Cristina is the most fabulous and gifted hair stylist! I trust the owner of this Great Clips franchise realized the gold he has working in his establishment. Cristina is a keeper for customers and management; well deserving of a significant bump in pay. read more

BRUH. An $18 haircut is about to turn into a $100 experience. After hearing the stylists complain about customers for 25 minutes, I'm going need a deep tissue massage. A customer called asking about discounts over the phone and the stylist did nothing but complain in disgust to her in-person clients how irritating some people are for begging for discounts. Her elitist attitude and mediocre hair cutting skills were enough to have me steer clear from this place forever. Also, the other stylists listened to her complain and nodded in agreement. An environment of bad mouthing clients to other clients is super uninviting. Save yourself the headache. Do not go here. read more

Adriana needs to be fired! No regular person seeking business form a company should ever be treated so disrespectfully for asking a question pertaining to he child's hair cut. My son was getting a haircut. I asked her to even all of his hair out all around his head and just to clean up the sides or whatever. In the process of her cutting his hair I notice two visibly noticeable bald patches his head so I go to inquire about what I was seeing and instantly Adrianna goes into a defensive mood and starts to tell me I need to do this and that and that she's not finished. I said ok and sat back down.At this point, I'm sitting and waiting she now becomes aggressive with my sons head and ears while using the clippers and just as my son is finishing up I let her know I was only asking a question because of what I saw it was a question. She then starts to tell me I'm an angry person and that she has been doing this for a long time. I asked her not to insult me paid and left. Meanwhile my son and I are outside and he told me when I walked away she called me a CRAZY Fucker amongst other things. He was scared to tell me in front of her because he said she scared him. This woman is in the wrong business and should not be representing Great Clips. Shes not professional at all. Hopefully a manager sees this and something is done. This is just not right. read more

Horrible I went there and I had to wait like 2-3 hours for no reason when there were only like 4-5 people in there and the fact is is that my hole family got horrible hair cuts like all of our hair was uneven and not the same length and they did not do what hair cuts we wanted like bro what read more

Fast, most stylists are courteous and do a good job cutting hair. I've only had my hair cut and they do a good job.

Asked them to trim my daughter's long, beautiful hair and the girl started chopping like crazy. Not only did she start by chopping 4-6 inches off the entire thing, she started giving her "layers". I asked her to stop three times and she kept going. She told me the style was "long layers". I had to take my daughter to another salon to fix this and cut her long hair above her shoulders to fix the tragic mess. read more

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June 2, 2023 at 9am so y'all know who was working. This place needs to work on its customer service. This was my first time in and my last time in. This particular great clips opens at 9 am. I got there early at 8:51am because I had a busy day. One other gentleman got here before me. They checked him then attempted to check me in. Since it was my first time the couple of questions it ask about your information had to be filled out. As I started to put my info in another gentleman walked in. Well they checked him in and took him back. Instead of waiting the 30 seconds it takes to fill the info out. So then I had to wait for him to be done. Is this really how you treat customers? Especially new customers. You managed to lose my business is 30 seconds. It's extremely rude and unprofessional. read more

Recently had a bad haircut from a barber and went in to see if they could fix that place's mistake. Kassi took care of me and was able to save me and fix the haircut and give a great high fade! She's very friendly and knows what she's doing! I will be returning to her for every cut! Thank you! read more

I'm no longer going to this location due to their insistence on me giving them my home address. I was asked for my address, and I declined politely. I was asked again and declined with some firmness. Then, I was told that she had to put something in the address field. I quickly said, "goodbye" and left. How stupid can you be? I'm okay with being asked once or twice. Insisting for a third time is a deal breaker. I've been using this location for over a year and had been mostly satisfied with their work. They don't use the signature Great Clips hot towel which I missed but lived without. I'm disappointed. Now I need to find another company that doesn't insist on grabbing my information. If they offered to send me coupons, I might have given them my address. I prefer email though. read more

So I took My son to Great Clips on Custer/380. We checked in at 4:45 and they said it was a 30 min wait. It was packed with no seating so we went next door to Subway and grabbed the kids a snack. We came back at 5:02 and the door was locked with people still sitting inside. I knocked and told the girl we had already signed in but had just gone next door. She said "You have to be in the building before 5. I guess we should have told you that." Umm ya. And it was 5:02 and still 13 minutes before the time they gave us. They seriously would not let us in. So I walked across the parking lot to Sports Clips, who had a sign that said they closed at 5, but when I walked in they went ahead and took us. So, Sports Clips will now get our business. They went out of their way and gained a customer. They got a 100% tip too. I highly recommend Sports Clips in the same lot. Right by Cherry Berry. read more

By far the best managed, best staffed and best all around experience, each and every time. Rosalia is my personal go to and I would not get my haircut elsewhere even if I were paid to. Great Clips Shops at Eagle Point is a 5 star experience with a 5 star staff! Thank you Rosalia!!! read more

Sylvia cuts my hair at Custer Star and always is personable and competent. They are handling the COVID-19 situation very well. I always felt safe. read more

Had a guy cut my hair from here, just sort of went out on a whim and came here. I had just a trim and nothing else. Mostly came in for the price, and was scared that I'd wind up with a bad cut because of it but it was actually pretty great. It wound up being $15. read more

Great Clips - Hair Salons Near Me - McKinney, Texas

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I had bad experience at Great Clips at The Shops at Eagle Point, McKinney, TX. Stylist Maria was not professional, and was doing in hurry such that she has to take care of all the customers in the store. She didn't paid attention, rushing through haircut and messing hair style with uneven cuts. She was not even trying to listen to me to tell how I want her to do and she was so arrogant and no professionalism. I'm bringing to notice that one arrogant person shouldn't spoil the franchise and brand name. Thanks. read more

Horrible. I went in for a trim, asked her to cut less than an inch and she chopped 4-5inches off . Never ever again will I go back here. I think her name was Maria. She was done in 2 minutes, and was like, I'm done, there ya go. read more

There is nothing "GREAT" about this location. Avoid it, unless you enjoy high blood pressure. Horrible stylists, horrible service. I won't be back. read more

OMG OMG OMG !!! Went for a trim, growing hair out for wedding. Six months and finally got to 6 inches. She used a curling iron SO HOT , it melted. A BIG CHUNK OF MY HAIR!! LOST 4 INCHES RIGHT AT THE CROWN!!!!!! One of them said " because you xolor your hair" WTH?? My hair is healthy, coloring since I was 20, NEVER have I had this happen!!!! I always use correct shampoo and conditioner with argan oil. Think she was talking and NOT paying attention!! All I could do Is cry " what is happening??? That smell is MY HAIR!??? She said " well I won't charge for the style" but charged for the cut!! Should have told her NO, but I paid! P.S. NO TIP!! I was shell shocked and just wanted to get the heck out of there!! So, I guess going to a "bargain" hairstylist , get what you pay for!!!!! read more

I sent the following to Great Clips via their website: I have been a Great Clips customer since 2003. I have never been treated like I was today by Maria Santos. Maria Santos refused to cut my hair even though she was available and I was the only one waiting. This is not the first time she has been rude towards me. I received a very timely response from the "corporate office" but never heard back from the local manager or general manager. When I inquired why I had not heard from anyone, here is the response I received from "corporate"... I received your reply and just wanted to write back to clarify something. My initial email to you said that I contacted and spoke with our Director and General Manager and that they addressed it with the Salon Manager and stylist. This was an internal matter that we looked in to, but neither of them were instructed to contact you directly. I apologize for the confusion and didn't want you to feel disrespected in any way. Guess my concerns were not important enough for the local store to contact me. I take exception the her referring to my complaint as an "internal matter" since I was the one who filed the complaint. I also work in the service industry and would not have to be "instructed" to call or reply to a customer's complaint. read more

I am a beard guy, so it matters when a stylist knows how to bring the beard into the rest of the haircut. The guy there did an amazing hair and beard cut! I have found my new location! Got there around 9am and there was no wait, but by 930 there was. read more

Have taken my son to Louisa for at least 5 years now. She always does an excellent job and is very sweet. He won't go on the days she is off and will remind me that she doesn't work on Mon & Tues. I can't give 5 stars because sometimes the cleanliness is a little lacking. Nothing major, just need to sweep hair more often. I would definitely recommend Louisa. Can't speak for the others but she is worth every penny. read more

A really good, inexpensive place to get a haircut. On line registration cuts down wait time. Dane, the stylist who cut my hair, is excellent. He knows what you want and delivers it exactly. He is a pro. Nice hair cut last two times. read more

I got 2 of my 4 kids hair cut here. The cuts were good. Nice clean and quick. But I had a coupon from the website that I just downloaded 3 hours prior and they didn't honor it. The lady in charge just said they don't honor it. So I guess they don't believe in customer service. Going somewhere else next time based on principle alone. That's 4 kids hair cuts 2-3 times a year gone. read more

Just moved to the area so I figured I'd try this place for my sons haircuts. My youngest went first, he's three yrs old. I heard him whimpering and commented that it hurt him and he always had enjoyed haircuts. She said he's just little and sensitive. Then my 9 yr old went and I could see that he was very uncomfortable. I mentioned something again to her. When she was done I could see red lines up his neck and head from how hard she had pressed. So yes, their haircuts looked ok but I will NEVER be back. She was so rough and clearly didn't care that she was hurting them. I'm even angry at myself for not speaking up more sternly. You're working on kids...take it easy and have some compassion. read more

I hated this place, horrible. That lady stood stand and spin my chair 100 times and pushing. I could not stay and ran out! I never felt that bad ever in any saloon, will never return. End result, I paid, felt bad, time waste and now find another place to have it fixed. Why even 1 star to this place? read more

The worst service ever they need to work on their timing Every time I do the web check in I have to wait longer than if I would've walked in one more time and I'm finding another barber shop read more

Anyone can cut hair with a beard trimmer. To find someone who can cut hair correctly with scissors, is an artist. Rosalia knows her stuff and I would highly recommend her. I grew up in the 70's & 80's and still have my full head of hair, so I was looking for someone who can cut a layered haircut, which we use to refer to as "feathering", when I was a kid. I drive about 36 miles one way so Rosalia can work her craft on my hair. read more

Friendly and efficient staff. Waked in, got a hair cut without a hassle. Web check-in speeds up the process, and decreases waiting time.

this place is hell the lady's that cut are slobs they don't know what there even doing and they cut are hair to shot you have now hair and it's almost christmas and it's cold to you think i want no hair when it's cold 0 stars that place is hell read more

Amazingly fast and easy to get 3 little girls hair cuts!! Online check in is awesome! Even on a Sunday before school starts, our visit was painless and great prices! read more

If i could give this review less than one star, I would. I've been coming to great clips since I was a kid and they used to have amazing customer service. Nowadays I always see new employees and I guess it's because their management is horrible. Anyways, today I went in for a haircut and upon arriving the hairdresser was already being rude to me. When she called my name and I said "here" she rolled her eyes. Keep in mind this lady was in her 40s-50s and I am 17 years old. I let it go because I thought maybe she had a long day. She asked me what I needed and I told her I wanted curtain bangs. She told me she didn't know what those were and I tried my best to explain it to her. She got visibly annoyed, interrupted me and said "show me a picture". I was still respectful and I showed her several pictures. She proceeded to tell me that the pictures were just hair styled a certain way but I showed her how it was actually cut. She seemed like she understood so I let her proceed. Throughout the haircut she was rude and visibly annoyed. She did not even wet my hair once and just decided to cut it dry out of what seemed like pure laziness. Upon cutting my curtain bangs, she gave me the worst straight cut ever. It looks like half my hair was caught in something and I yanked it out. By that time I was so fed up and came to terms with letting it grow out. Upon paying, I did not tip her at all. She did not deserve even a penny for the way she treated me. Had my mother been with me, I know certain negative words would've been exchanged. Horrible customer service. Horrible treatment. You're probably better off going to the Petco a few blocks down and asking one of the groomers to give you a cut. This was the biggest waste of $16. read more

I've been a loyal customer for 4-5 years. Today was the second time in a row that the hair stylist didn't listen to how I wanted my haircut & also the second time in a row that I've left there with a horrible haircut. I won't be coming back. read more

i got my daughters hair cut the lady messed up her hair and was rude to us there was a nother lady that said she would fix it but i would haft to come back in 2 day . we payed for it BUT i took mt 8 year old to nother place to fixed it read more

Great Clips - Hair Salons Near Me - McKinney, Texas

Every time I get a haircut from either sports clip or great clips I ask for a medium low skin fade and for some every single cosmetologists looses there mind like they have never cut that type of haircut before. Come on you ladies have one job and you can't even do that read more

I love this Great Clips! Dane is a fantastic manager and does a great job on my hair, every time! Ana is really good too! I wouldn't go anywhere else for a haircut! read more

sheila is so great here. its hard to find an affordable place to get a haircut and get exactly what you ask for.she doesnt pressure you to buy products but she uses things they sell and shows you how good the product works in your hair. they also have great deals on high end products. read more

This place is a joke! Went in today go my hair done by some guy that was unprofessional in many different ways, along with a couple other people in there yelling back in forth to the guy cutting my hair, there are one or two really good people in there but mostly full of crap! I will never go back and I will start finding a place that will charge double because I will pay it over going back! read more