Katelyn is amazing! A very good listener, precise and very good at her job. Thanks again Katelyn. Will definitely be back here next time. read more

Great Clips - Hair Salons Near Me - Santa Rosa, California

Evidently they don't cut black hair according to my friend a Navy veteran of many years many many years when she went into it to get her haircut. She was very hurt by the reception she received at this establishment read more

Well for the first time in my 66 yrs of life I got the worst hair cut . I was shocked that this girl cut everything so uneven it was horrible. I usually go to this place and the ladies are all pretty nice and do awesome but this girl was not a good stylist . All I needed was trim and it's an uneven mess . read more

Very friendly and big head as well, he talked about his love of herbs and spices ‍ will cut with him again (my hair) read more

Great Clips - Great cut - Hair Salons Near Me - Santa Rosa, California

Senior cut/correction, lousy cut. Quick, Fast and In a Hurry is the Mantra here. when you realize how much time they actually spend on your head, its really not a bargain. Your mileage may vary, but my time in the chair has NEVER exceeded 10 minutes!...I have engaged with my "barber" just so she spends more time on my hair. Snip snip, buzz buzz...leave big tip, "have a nice day"......NEEEEXXXT! read more

They take no time in what they do. Completely rushed work and very poor quality and zero attention detail. Worker with curly hair is extremely rude and zero skills. read more

Just home from an excellent cut by Katelyn (Katie)! I feel 10 lbs. lighter:-) Thank You! Great Clips keeps your wishes on their computer, so, it's time-honored, efficient, clean and professional. read more

Just got a hair cut about an hour and half ago today and Niki did a really good job. Would recommend her to anyone to get a hair cut from her! read more

Had Niki cut my hair today. Love it. I came in after having cut my bangs with a pocket knife on the road. She fixed my bangs. She also understood that I needed to lighten the weight of my hair and for my hair still to look cuite. She was very nice and helpful to the other people who came into the salon while I was there. I got great compliments at Safeway right afterwards from a friend who loved my haircut and said Niki is the only one she let's touch her hair. read more

Great Clips - Hair Salons Near Me - Santa Rosa, California

I got the worst haircut I Have ever had in my life at this location. I can't believe what I got there. My hair is less then an inch long on top and completely uneven. I look like I got a flattop. I actually got up and left. I am a hairdresser of 30 years and lost my hairdresser. I stopped by as a spur of a moment. Worst decision I have ever made. I watched her cut my hair and got more nervous the further she got into it. She should not be a hairdresser. read more

I had an amazing experience with Katelyn yesterday! It has been quite some time since I've been to any Great Clips location (definitely pre-Covid years) and getting a haircut has been on my mind for a number of weeks. I was in Santa Rosa running errands and had some extra time for a haircut so I said why not? Prior to the hair cut, my hair length reached my waist. I suppose that can be intimidating for some stylists since more often than not, my requests are not completely met. Katelyn did exactly what I wanted and my hair looks amazing! I am very happy to have stopped by the Mendocino Ave location. Katelyn, thank you for a wonderful experience and can't wait for more future cuts! read more

Good cuts for guys | Quick $ My husband is always on the search for a good and simple cut from a place that's affordable. He thinks it's ridiculous what people charge nowadays. He usually goes to the location at the Coddington Mall, but we decided to try out this location. Glad we did! We came in with no appointment. No wait/line. The ladies are nice and easy to talk to. He did a #2 buzz clip on the sides and 1" length on top. Simple. Not anything fancy like the trendy man knot or whatever. They did good! He was out in about 10 minutes. read more

I'm so glad that Gloria was available... as well as being able to fix a cut that was almost not fix I le done by someone else... I can't Thank her enough for what she did... she saved my hair... Great atmosphere there.. even though I had to wait it didn't matter... I would have waited longer if I had to for these results... I can't thank her enough.. read more

James W of Great Clips. I don't know how to direct message you on Yelp, but if you want to talk to me, we can set up an appointment at Great Clips on Mendocino on a Monday at 2:00 PM and talk to the staff on that shift. We should do that. Let me know what you decide. Sincerely, Marsha read more

It isn't just a haircut, it's a personal grooming event . A haircut is a haircut right? Well, my father always said the difference between a good haircut and a bad haircut was three days... and my corollary is: "If your friends judge you by your haircut, you need new friends". All told, you will consistently get a great clip here and your grooming event will be very satisfying. What else? The staff are happy. Not these zoned out stoners you see in other places with zombie like stares and the personality of a coke machine. No, just a group of happy women who crack wry jokes to their co-workers while cutting hair. I like being around happy people. What else? I never wait more than 5 minutes because I make my appointments online with their convenient app that displays wait time and lets me choose what time I want. Unlike other places with those checkin apps (Hello America's Tire Store!!!) - Great Clips mean it. The look on those fools faces who are waiting in line because they didn't use the check-in appeals to my dark side... and may appeal to yours too: "But I was here first...." they say in a whiney voice. What else? Well, this Great Clips is right next to Starbucks, so you can sneak into the Starbuck Wifi to check your news, email, Yelp and whatever else is dear to you. What else? Did you know a good pair of scissors can cost north of a thousand dollars? goo.gl/P7I370 Some of the women wield such blades when they cut hair because those high end scissors cut the hair better. I appreciate when someone cares enough about their work to get decent tools rather than say another tattoo or a nose ring. It reflects in the quality of the work too. I'm always happy when I get one of the girls with the quality scissors. What else? Well, the parking is fairly good! I'm always able to find a space that's easy to get into and out of with no one parking next to me. I like that. Pro Tip: Don't be a chump. Make an appointment: http://www.greatclips.com/salons/5272 read more

I absolutely love this place and especially Gloria. She always knows exactly what to do to make me look my best. We always have great conversation and she is always a pleasure to be around. read more

I usually like Great Clips and I normally go to the one on Stony Point, they are wonderful! This location however is not. First off, I'm assuming they were busy earlier because at that moment the 3 ladies working were sitting down taking a rest break. One of them checked me in a brought me to sit down. She was friendly enough but mostly very blase in her demeanor. Second, there was a God awful smell, I had to sit though the whole haircut breathing out of my mouth only. I couldn't tell if it was the stylist, the apron they put on me or just the place in general but it was a very sour/pungent/dirty smell that stuck in my nose the rest of the day. Third, as I sat there I noticed the work stations were filthy, they had hair all over them and it didnt look fresh, which makes me think, ok now I understand the smell and I then was feeling nervous about the tools they were using, how clean were the combs, etc. Fourth, I have super thick hair and it's long and has a natural wave to it. So I'm used to stylists at least dampening my hair to make sure it is even when they cut. This location apparently only does dry cuts and so she didnt wet my hair and when I washed it and straightened after I got home it was uneven. So, to sum up the experience.... dirty smelly shop with friendly yet mildly bored stylists who are just trying to turnover guests as quick as possible. read more

I have had my hair cut several times by Gloria and she is amazing. She's very friendly, and a great hair stylist. She knows exactly whats she's doing. Because of her; I highly recommend this place. read more

I was happy with my experience at Great Clips. I had an awesome girl doing my hair who took the time to ask what i wanted from the cut, if she had cut enough or if i wanted more off, gave valuable information about my current hair style and her opinion on what to cut, and did a beautiful job reconstructing my layers. Great value for the price. All employees were happy to be cutting hair, and were friendly, offered their own opinion of the work and relaxed. Also, I like that they saved notes about what they did for my cut, so that next time I come in, they will know what was done and what needs to be done again. Will definitely go back! read more

I had visited for the first time and Mary cut my 3-year-old's hair and she did A WONDERFUL job! I am so happy with her work, she was very good with him while he was wiggling around and trying to take off his "cape" he was sooooo itchy from all the hair and the last few minutes were torture for him, but she was still so kind and very encouraging to my son! I WILL definitely come back for another cut from Mary. I highly recommend her for you kid! read more

So I bring the guys here to get their haircut. The guys being the autistic men I work with...their hair usually ends up good, so I figured why the hell not, I don't have much hair anymore so whatev. The woman who did my hair seemed a little mentally challenged herself, but she did a rather nice job. I got home and did notice some pieces were a little longer than others, so not very even, but whatever, it was only a 16 dolla haircut...and for that price the special lady did a damn good job. She was a mouth breather so they lose one star for that. As long as my hair is super short, I'm getting cheap ass hair cuts from Great Clips on Mendo. Word up! read more

Came here without an appointment. Long stinking line, waited an hour. Only place I notice that was open during lunch. So I came here. Would come back only for emergency. read more

So this place is ok for a quick trim and the price is right. Today I came in, one guy way waiting and two stations were in use. I was told there would be a 2 hour wait. I looked online after (had to pay for the phone app) and it said 27 minute wait. I'm guessing those were some pretty challenging hair cuts ahead. The girl who told me I about the wait probably saved me another smelly experience. Last cut I got was by here and well, perhaps her hot water was off because her hygiene was offensive. I blew it off as she was having s busy morning last time. Very unprofessional and untruthful. Guess I'm going to pay the higher price at a real salon. read more

Not the most friendly place! The girl making the appointment was a tad bit rude...like I expected her to do her job or something! At least the girl cutting my hair was very friendly and did a great job! read more

I don't know about the others but the talkative lady with frizzy curly long hair and glasses cut one side of my hair shorter than the other.... When you feel like you need another haircut a week or two after just receiving a haircut, you know something's oddly wrong. Glad I had a coupon though. Would so not be worth it otherwise. read more

Gloria is the best She always does an excellent job on my hair. Always pleasant and a great listener! Whatever you're paying Gloria isn't enough. Just saying... read more

I have always had my hair cut by Gloria Lopez and so have my boys. She is very nice and always makes sure before you walk out the door to ask you if the cut is the way that you want it. She also repeats herself and says to let her know if there is anything that you would like changed before walking out the door. read more

Waited for 20+ minutes while lady working there was talking to a guy while pretending to cut his hair. Horrible service. Had to walk out. Stay away!! read more

Im a bit surprised there isnt more reviews here. please dont listen to the rude lady who posted below me. If you live or work in this area consider yourself lucky to have the oporitunitty to get a proffesional haircutt at great prices. I stopped in for a haircutt for convienience reasons about a month ago and left thinking That I got the better of the deal. I have since returnd and asked for "Jenny" who exceeded my expectations yet again. this place is a diamond in the rough. prove me wrong. read more

My friend got scalped at this location , he asked for a #3 fade and ended up shaving his head . The girl had no clue and was fresh out of some internet hair cutting academy , OMG it was the worst , most uneven I have seen in a while . We ripped on him so hard he busted out the old dog grooming shaver and buzzed his head clean LOL I decided to pass on a cut and still have my fade . pass on this place . read more

I'm not sure who cut your hair Jennifer L, but I get my hair cut regularly by Gloria and I've never experienced any smell or odor. It may have been your stylist, but please direct your message to your stylist not the others read more

Chris is amazing! She is knowledgeable and friendly, she's been cutting hair her whole life. She has done my daughter's first two hair cuts and every time it turns out perfect!!! If anyone comes here for a hair cut I highly recommend that you request Chris!!! read more

Great Clips is a company who caters to the masses and provides consistency, but the employee are what makes a business and this place is great. Every time I come here the employees are kind and welcoming and they do a great job at cutting hair. I have never really had a bad experience at this location. I would feel very comfortable recommending someone to this establishment. read more

These girls couldn't cut hair to save their lives. First time ever coming to a place like this and it will be my last. From now on I will definitely stick to traditional barber shops. read more

Always great service at this location. Love that Great Clips keeps notes on your preferences. Also love their app for checking in remotely. More businesses need that approach (including my own). Great experience with Janell today. Great stylist. Good humor. Great attention to detail. read more

Worst haircut ever!! Uneven!! When I called to complain to the manager she told me to come in and she'll fix it. The manager passed me off to another less experienced hair cutter who had ask another girl for help to straighten out the mess the first one caused. The manager gave me some discount coupons that you can receive from any Safeway receipt or coupon flyer. I was expecting a refund. I would never visit Shit Clips again!! read more

This afternoon i went to great clips on mendocino Avein Santa Rosa to get my hair cut, we did the appointment online so far so good the people were very nice but then there was a girl with brown hair wearing a bun like a ballerina type of bun. Then it was my turn to get my cut i told her layers and a way below medium length and she said ok and she also showed me where i wanted the cut and it was in a perfect spot i wanted. Then i felt the sissors on the back of my neck in my head i thought she was doing the short layers i asked for so it was fine, then she moved to the side of my head. It was at the perfect length i wanted and then she started focusing on the other barber while cutting my hair shes not paying attention to what shes cutting and she was talking to the other barber cutting my hair. (she wasnt even looking at what she was cutting!)Fast forward 5 min. we were done but she kept complaing about my hair being so thick like she kept rolling her eyes and sighing. we finshed the cut it looked terriable i hated it i went home and relized how un even it was and there was parts that were longer than each other, she forgot to cut the part that were longer than eachother and there was one part what it was chopped off and terriable if you want a bad hair cut from her i reccomed going to her unless you dont get someone else. I reccomend Ricarrdo he tells you how todo your hair and amazing to talk to. read more

Since writing my review I have seen photos of my son's Great clips hair cuts. All I have to say is, no,no,no,no, oh no. We have since found an awesome and cheaper barber in Santa Rosa across from the Veteran's hall. There is no need to wait for a hair cut to grow out before it looks half decent. read more

I have been to this particular great clips almost ten times with my partner. Until today only one of those haircuts was bad, and several were great. These people are typically competent but aren't mindreaders so be vocal about what you want. Today, I had Christiane for the first time. And I'll never be going to this great clips again. Despite not wetting my hair at all, she did an adequate job on the back and top but when she got to the front she asked if I wanted the bangs shorter. I said yes and suddenly -- they were GONE. I couldn't believe it. I'd agreed to shorter not nonexistent! When she asked how I liked it I was honest and said I didn't but the hair would grow back fast and it would be fine. I suppose she didn't like my answer because she finished the cut very fast and did not blow dry the cut hair off afterwards! She brushed a bit off and took off the smock and sent us along with clumps of hair clinging to the back and significant scatters on the shoulders and down the front. read more

Horrible customer service. Walked in for my first hair cut at this location and the short lady with dark hair was extremely rude not even looking at us and making it seem like we were an inconvenience because i did not check in online. Then another customer was walking in as she was taking my info and she looked at them and rolled her eyes. We walked out and will never be returning to this location. read more