Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

Joe was prompt and responsive when my '08 Saab's cooling system sprung a major leak. I was many…read moremiles from home but thankfully near his repair shop. After having a technician give me a lift back to my hotel, he provided a detailed estimate I think within the hour via a text link showing all the required repairs as well as a few recommendations. I called and his shop took care of the approved repairs immediately. The car was ready that afternoon, and I've had no issues with the repairs. And the price was very reasonable. I definitely recommend Joe's shop in Elmhurst for your car repair needs.

I made an appointment to get my air conditioner fixed. I gave this place enough notice to have time…read moreto bring the part in. When the appointment was made, I was told it would take one day. I dropped my car off the night before. we called in the morning, they told us the part was ordered and that was it. then we called them at close to end of the day to see if it was OK to pick up my car and they gave us the runaround and said they would call us the next day at 10 AM. We drove by and noticed my car was never worked on because it was in the same parking spot that I left it at. I sent an email saying to forget it and that I was very disappointed. I did get a reply back and was told they were shorthanded but the person that we talked to should've explained all of this to us instead of dodging it. unfortunately this place has the worst communication!! And NO communication!! Never was told what was going on. the absolute worst customer service. when we picked up my car he didn't say good morning. He said nothing to us just handed me the key and that was it. No apology No nothing. For all this inconvenience. I highly recommend going somewhere else.

Still amazing service, workmanship and value. In the past couple months my wife and daughter have…read morehad two older cars in here for routine maintenance. Brakes, shocks etc etc. Prices are always fair, the guys are always friendly and the turnaround is always quick. Couldn't ask for a better local service shop.

These guys are great. I told them at 8:30am I needed my brakes replaced before 2:00pm so I could…read morepick my kids up from school and they hedged a bit before agreeing. Made me a bit nervous, to be honest. I was dreading the usual, "Hey, sorry but we need to keep your car overnight." phone call that I ALWAYS get at the dealership. They had it done by noon. Awesome service at an excellent price!

Amazing shop with old-fashioned Customer Service…read more Reliable, repairs at fair prices They professionally repair my Tesla model 3 performance when needed (now out of warranty at over 200K miles), avoiding my need to use the arrogant Tesla dealer service people

These guys were the only ones that could fit me in for an inspection. I had to leave my car…read moreovernight, so that they could do a deep inspection, order the parts, and then fix it. They finished faster than I thought. They finished it in the morning than in the late afternoon. It was more expensive than I thought but they do have coupons on their website that you can use. I used $100 off which made a huge difference. Service was very friendly. They kept me up to date with what's going on and how much it'll be.

Do Not trust or take your car for repairs to JMS Auto Repairs. They Do Not provide Quality…read moreservice and they are NOT CERTIFED TRAINED MECHANICS, they take short cuts to cheat the customer with fast sloppy unskilled service; and in my case done major damage to my front drivetrain while doing a simple front brake type job. Frank took a Powerfull Impact Hammer Wrench to my front axle connection, hammered it for more then 15 minutes, and damaging the front drivetrain to the point that the axle was Distored at the Connection To Transmission and at Rotor Assembly.,.. his experiance must from a Mexico junk yard demolation - rather then being at a certifed proper mechanic training ; the axle was damaged & distorted causing the car to vibrate while driving. The new part he was to install even had a instruction sheet available stating not to apply a power torque wrench to the front end part he took apart -- in fact it was not necessary at all to take apart the axle from the rotor in doing the job he was told to to--- Frank does not know the correct way to do important auto repairs. I spoke to Jeff about the damage they caused after driving the car with shakey viberation and damaged ride - but he could not care -.. he got my money & the customer got screwed. Avoid this place for SO CALLED auto service...

If the option was there is would be a -1 star They are not…read morehonest, they worked on my motorcycle. Jeff said he would use OEM parts, He did Not. he decided without consulting me to rebuild the alternator But i requested a new OEM one Back breaks not working after his work. they would auto apply and stick. He said he rebuilt the master cylinder an caliper- and he did not. After tearing the bike apart i found that it was the original master and not rebuilt. and according to the book it recommends not rebuilding but replacing. and he also said he could not find the parts and after a short web search i did find them online all new with multiple sources with ranging prices. So i have to say i am not happy with his Service and his dishonest behavior when trying to remedy the situation. -Would not recommend to Anyone-

Customer service is kind, polite, honest & professional. I had a busted windshield wiper pump which…read morethey replaced with a new one & now it works. Before that though Service Writer Bob explained to me in detail the diagnosis. The place overall is clean. I was also surprised to be charged with an affordable rate. One auto repair shop I used to go to would charge an arm & a leg, no kidding. I even had a follow up call to check on how the fix was going. I highly recommend Dupage Tire & Auto Center!

This is my "Go Too" place for service and repairs on our vehicles. They have been servicing my…read moreF-150 Ford Pick up for 8 years. Most recently I had them put on new tires, pressure sensors, shocks and an oil change. Made the appointment, dropped the truck off at 8am...got a call at 11am that it was finished. Kyle, Bob, Tony and the rest of the crew are the best. Always friendly, always direct and informative, reasonable and thorough.

Benak is the best! We were on our way out of town and noticed we had a nail in our tire. We called…read moreover to see if they could fix it and they had it done in 30 minutes. I know they were busy so fitting us in last minute was so appreciated. Kevin and all of the staff are always very friendly and willing to help out, especially when you're in a jam. And their work is top notch. I can't say enough good things about Benak!

Simply the best. I've brought my cars there a few times and every time they have been open,…read morecommunicative, extremely fast, affordable, and plain great. Couldn't recommend enough. Thanks Benak!

Joseph was wonderful. He responded quickly and was through in his assessment. We live out of state…read moreand he did a pre purchase inspection for us. Saved us from.buying a money pit! Worth every penny.

I messaged these guys late Tuesday night, and they were at my house before noon the next day. I was…read morehaving troubles with my 2014 Jeep Wrangler not starting, and they were able to resolve the issue super quickly. Connecting with them was very quick, courteous, and professional. They even came to my home, despite being outside their typical range for a small gas fee. Cannot recommend them enough!