We took the family to Great Wolf Lodge for an end-of-summer getaway before school starts, and it was such a fun trip! Check-in was a little busy and hectic, but we quickly got our wristbands for the water park. Our room wasn't quite ready yet, but by the time we had lunch and everyone changed into their swimsuits, it was ready. We dropped off our bags and spent the rest of the day enjoying the water park. The kids had an absolute blast! We stayed one night, which included two days at the water park, and I thought that was the perfect amount of time--especially for a 5-year-old and a 9-year-old. The room was clean, comfortable, and easily slept all six of us. Everyone had a great time, and we'll definitely be back. Another wonderful family trip in the books! read more

We came here in August 2024 and again in July 2026. I forgot how expensive it was, and somehow it got even more expensive! Lol If you have money, and you don't have a thing called a budget, then come! Your family will probably love it. The food here is okay at best, and over priced. Buy food and bring it in. Or just go out to eat. Local and staying multiple nights? Get a Lyft/Uber. It'll save you $ from the parking fees. Overall fun but pricey. So many add on options too. Staff was friendly from our interactions. Might come back in 2-3 years, we'll see. read more

My kids have made some amazing memories here. We have been several times in the past few years. There are slides and attractions for all levels of adrenaline-seeker. We enjoy the food too - it is better than you might expect of a water park. The decor of the lodge feels immersive and varies by season, making you truly feel like you're on vacation, even if you're just a half hour from home. If you had asked me before my most recent visit, my rating probably would have been higher. However, something concerning happened this most recent time. A quick Google search confirmed that it seems to happen a lot at all GWL locations. I received my folio via email on the last morning of my stay and it looked fine. A few days later, I checked my credit card statement and saw the same charge that the folio had noted, but also an additional charge for roughly 66 dollars. I called the lodge to question it. I was on hold for 43 minutes and never actually reached anyone. Fortunately, I also had the GWL website open at the same time, and I was able to get through to a chat agent. She informed me that the 66 bucks was due to "unreturned pool towels." The only day we had checked out towels was the first day of our stay, and they had been checked back in; I had scanned my wristband, the machine lit up green, and the employee said I was good to go. Even stranger, the "unreturned pool towels" charge was issued for two days AFTER that, and conveniently enough, was issued after my final folio was sent, so it had not been reflected. This feels like shady practice - not only is the lodge falsely accusing people of stealing towels, but they're doing it in a way that a lot of people probably would not even catch. You would never know if you didn't scrutinize your credit card statement. The chat agent reversed the charge, but the whole thing left a very sour taste in my mouth. It also took me almost an hour to resolve the whole issue, and that's an hour I could have been spending time with my family. They're doing this to a lot of families and it feels like a class action suit waiting to happen. I'm not sure I'm comfortable going back knowing this is how they operate, and that makes me sad because my kids truly adore Great Wolf, but they've managed to lose my trust. read more

We did an overnight at Great Wolf Lodge for the first time and it was overall a great experience. I appreciate having the waterpark included the day of check in even before your room is ready. Also love the self check-in kiosk and the wristbands that are your passes for everything. It was really nice not carrying a key card around! It was nice to get a text message when the room was ready too! Don't understand the $20 overnight parking fee but at least it had in out privileges. It was hard to find some seats the first day at the water park but we eventually found some. You can check out towels using your wristband, but don't forget to turn them back in, otherwise you'll incur a $15 fee. I also appreciated that they had complimentary water diapers. My toddler had an absolute blast at the water park. She loved the wave pool and the slides in the toddler area. The room was very nice. It was clean, well maintained, and very spacious. We went out for dinner because the food was prices here are actually very expensive as you'll see in the menus I posted. Food doesn't have to be that expensive. I did add breakfast on when I was making my reservation and it was one of the best breakfast buffets we had. So many options like an omelette bar, breakfast meats, waffle bar, yogurt and fruit, and even some kid friendly options. Really enjoyed breakfast. It starts at 7:30am and you can go back anytime until they close at 11am. There are a lot of add-ons which again, are super expensive. Bowling, mini golf, build a bear. I guess if you're coming from out of town that might be a fun option but we are local and it does not cost $50 to build a bear at the mall. We would bring my toddler back on a day pass because she loves the waterpark. Everything else is just so expensive. read more

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Specifically the food place is so good the server Christina was so nice and she like actually listened unlike some servers and I didn't expect such nice servers. read more

Great Wolf Lodge - That was something else but Oliver the racoon was so nice too! - Water Parks Near Me - Scottsdale, Arizona

Came here for a friend's birthday with a half-day pass. The half-day pass after 4pm was $45 instead of $60 (full day) but after the ridiculous "amenity fee" of $10 and taxes, it still ended up costing $60. On top of that? They ask for you to pay a $20 parking fee on their giant lot which had more than enough spaces. This place is pure greed. It's like an indoor Disney World and great for kids. It's just as expensive as Disney world too. If you are doing a staycation, this place is great as there is plenty of food and things to do inside. Would be great for Arizona summers. For adults? It's too expensive to justify the $60 each for 4 hours half-day pass. Be prepared to spend an arm and a leg for food, drinks, activities, and gifts here. read more

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My kids and I had fun here. The rides and customer service are fantastic! However, I don't know what chemicals are used, but we all came home with super irritated eyes, (possibly pink eye) sore throats and rashy skin. Also, people were cutting in lines because the signage was very confusing. We likely won't go back to this location even though we only live an hour away. The Colorado Springs location was so much better. read more

Stayed here as part of our trip to Scottsdale. Spent a couple nights with everyday filled with indoor and outdoor pool time. Much like any water park but the employees are fabulous. Not just one or two...all of them are friendly and helpful. Maybe something is in the water but I was continually amazed by the employees. Everyone does their jobs with attention to detail, especially the life guards. Cool place with lots of fun for everyone. read more

Great Wolf Lodge - Outside pool - Water Parks Near Me - Scottsdale, Arizona

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Really shady practices. We had to cancel our stay because we had to unfortunately fix our ac. The policy online says $50 fee cancelation if you cancel 8 days or before from arrival. When my wife called they said the deposit was non refundable. So I got on the phone and had to read the policy to him and then he said "that's an old policy" I told him I was reading it straight from the website and then he magically changed his mind and said he would cancel it for us... this to me is really shady and bad practice to lie to your customers when the website doesn't say anything about a non-refundable deposit unless you just don't show up. read more

Great Wolf Lodge - Policy online as of 6/05/2026 - Water Parks Near Me - Scottsdale, Arizona

First time here and we had a wonderful time. My 4 year old daughter and 18 month old son absolutely loved it. There really is so much to do that you never have to leave the property. The water park was great-- both kids loved it, lots to do, and my husband and I def appreciated the bar! In addition to the water park, the arcade, the restaurants, the shops, and the numerous activities kept us busy! And I feel like there was still so much more we could have done! While there are options on property for food, there are also so many excellent options very close by. Being in Scottsdale is a great perk of this place-- lots to do and see if you do want to explore beyond GWL. Also of note is the USS Arizona memorial right next to the hotel. It's lit up at night and is a beautiful tribute. Our room was great, very spacious and suited our needs perfectly. It was quiet at night and housekeeping responded quickly to any of our needs. Some of the only cons were that the check in line took a little while and that there was a bit of a BO stench upon exiting the elevator to our floor. Also be aware that they do charge a daily parking fee. Overall though, this place is a well oiled machine! We had so much fun and we definitely plan to return! read more

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We stayed at Great Wolf lodge 7/28/26 and the whole 5th floor smelled so bad in the hallway. It smelled like musty dirtiness. Also, I believe they should have rules on what type of swimwear is allowed. I don't feel wearing thong bikinis is appropriate where there are so many children around. read more

Best indoor water park in town! We love to take the kids here pretty much all year long. My kids were bored this weekend so, on a whim we went to Great Wolf. We couldn't believe the pricing for the night, with two days at the water park.... Totally worth the value, and the kids had a blast! Both were asleep by 9:30pm lol. Drinks were on point, rooms are always so clean and spacious, and so many activities for the kiddos. Adults by the bar/ wake pool, kids on the slides all day, dance parties and shows at night.... Couldn't have asked for a better weekend. We love to be able to stay in town but still feel like we took a vacation, without driving hundreds of miles or spending thousands. Great Wolf killed it again with another amazing weekend! read more

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DO NOT STAY HERE. We stayed at Great Wolf Lodge in Phoenix expecting a fun, safe, family experience--and instead had one of the worst hotel experiences we've ever had. On the morning of April 16, 2026, while we were at the water park, $1,000 in cash was stolen directly out of my father's wallet inside our room. When we returned, the room had already been cleaned, meaning someone had accessed it during that time. We immediately reported this to the front desk and were told management would contact us. They never did. No follow-up. No concern. No accountability. Nothing. Let that sink in: a guest reports a $1,000 theft from inside their room, and the hotel's response is complete silence. What makes this even worse is how much money we spent to be there. This was a 3-day stay, and we even paid for cabanas for two of those days--which are incredibly expensive--because we wanted to enjoy the experience fully. Instead, we were left dealing with theft and zero support from the hotel. This all happened on my mom's birthday, which made the situation even more upsetting. What should have been a special family trip turned into stress and disappointment. And honestly, even outside of the theft, this place does not live up to its price tag: - Beds are uncomfortable - Pillows are cheap and low quality - Carpets are visibly dirty For what this resort charges, the conditions and service are unacceptable. Between the lack of security, zero communication from management, and overall poor quality, this was a complete waste of money. We will never be back--and I strongly recommend others think twice before booking here! read more

Great Wolf Lodge - Water Parks Near Me - Scottsdale, Arizona

We have been loyal Great Wolf Lodge Scottsdale customers for years. We've stayed overnight multiple times, celebrated birthdays here, and this was our first time purchasing day passes. Unfortunately, the overall customer experience has declined significantly. Prices continue to increase while the quality of service has decreased. They now charge for parking, and the water park and bathrooms were noticeably dirty. The experience no longer feels like the family-friendly resort we once enjoyed. The most upsetting part of our visit involved the ropes course. My two sons were told they were not dry enough to participate, which we understood. We went outside in the 100+ degree heat for about 10 minutes to dry off and returned, only to be told they were still not dry. We went back out for another 20 minutes to make sure they were completely dry. They have done the course many times before, and we never experienced this issue, even when they were still slightly damp. Each time we returned, the employee reached down and physically felt my sons' swim trunks on their upper legs to check if they were dry, without asking my permission. The final time, two employees did this with both of my boys. I told them that if they needed to touch my children, they should ask me first because they are minors. They did not ask my sons for permission either. The response I received was, "It's my job." There has to be a better way to enforce a safety rule without employees physically touching children. As a parent, I do not believe this is appropriate, and I never want my children to think it is normal for adults to touch them without consent, especially for a rope course safety check. The manager apologized, and the General Manager said it would be addressed as a coaching opportunity. He offered free shorts and future day passes, which I declined. I did ask for a refund for the rope course, which they provided. However, by that point the experience had already been negatively impacted, and a refund did not address the larger concern regarding how this situation was handled. Great Wolf Lodge needs to seriously review this procedure. Safety policies are important, but they should never require unnecessary physical contact with children. read more

Water park and employees were great. We and the Grandkids had a blast. HOWEVER, If you plan to go, be advised that the "wrist band" that is used to charge to your CC is NOT 100% secure. I received two invoices after checkout, the second containing a charge of almost $200 that was not mine. Was directed to the Customer Care Team ( phone) where I was told someone would look into it. After an entire week, nothing had been resolved. It took a drive back to the Lodge to get the charges credited back to my CC., which took less than 15 min. PS. Re the phone...every time I called it was a minimum 15 min wait to speak to someone, so clearly something needs to change. read more

The biggest issue for us was the constant extra charges. Not only was there a $100 deposit required per night, but we also had to pay separately for parking. By the end of our stay, we had well over $100 in taxes and additional fees alone, including taxes on parking and amusements. It felt like absolutely everything came with an extra price tag, despite already paying premium resort prices. Unfortunately, the experience itself didn't justify the cost. Two attractions at the waterpark were shut down for most of the second day of our stay, which was disappointing considering how expensive everything already was. We also witnessed several kids getting injured in the wave pool area, which raised serious concerns about safety and supervision. In addition, many of the lifeguards seemed far more focused on chatting with each other about personal matters than paying close attention to ride cycles and guest safety. Lifeguards are there to protect guests, remain alert, and operate rides safely -- not socialize while attractions are running. Another issue was the lack of rule enforcement throughout the waterpark. We repeatedly saw both adults and children running in areas where running clearly shouldn't be allowed, yet staff rarely stepped in. Attractions like the lazy river also became unenjoyable because so many kids were swimming through it instead of using tubes and following the intended flow of the attraction. It made the experience feel chaotic rather than relaxing. We also chose not to eat at the resort after reading numerous Yelp, Google, and other reviews mentioning the high food prices and lack of healthy, filling, and sustaining meal options. Considering how expensive the resort already was, it was disappointing to feel like dining onsite would just add even more unnecessary costs for mediocre food choices. On top of that, we were woken up at 4 a.m. the first night by what sounded like a loudspeaker blasting tones, and then on checkout day there was a fire drill at 9 a.m., so we couldn't even enjoy the full checkout time until 11 a.m. We did have some fun, but overall the value just wasn't there for us. Honestly, I'd rather spend the money at Disney, where I feel like you get much more for the price. Parking and several of the attractions should absolutely be included at these rates. Sadly, we won't be returning. read more

Went on a howling adventure for my son's 10th birthday. It was just the two of us and we had a pretty good time over 3 days. They charge you for every single thing though! Wow! A lot of kids had banners on the room door for birthdays. I had put in the reservation we were celebrating a birthday, but we didn't get a banner so bummer. Parking is $15 per night. They have an AI conceiege so you can text your plate to them and they will track your LP number. Parking is not covered and it was quite busy on the weekend. Check in was easy with self check in. We had also purchased wolf passes which is extra for activities and such and didn't get the passes on check in with the self check in, which was a pain. We had to go back after to the front desk and stand in line anyway to get the passes. The room was clean and large. My son enjoyed the bunk bed and the TV inside the room. There was a refrigerator, plenty of towels and the bed was comfortable. Would have been perfect with a microwave. They allow you to order food on their app ahead of time so you can chill in your room or do activities while you wait for food, which is nice. If you purchase drinks you have to scan your cup before it will even pour, so don't expect to try to get a free refill. For the prices you would think they could give you a refill or at least some free soda or water in the room. The arcade was expensive, but clean and all the games worked well. They had attendants when needed and good prizes although be prepared for spend some money if you want to obtain said prizes. We completed the quest in about 4 hours over 2 days and it was fun, but omg the walking back and forth. My ankles are paying for it. It was fun, but with the technology now a days I feel like they can ramp this up a bit. The quest was my son's favorite part of the park, but he was a bit disappointed once it was done as he felt it was a bit boring and too easy. The water park was just ok. We only spent a few hours there. The wave pool was super crowded and the floating wave river was short. I think it's good for younger kids, maybe 5-7. read more

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Came to Great Wolf Lodge Scottsdale for a family trip and there are certainly some great things, but also real drawbacks to coming here. Pros: you don't technically have to leave the premises, which is honestly a huge win with kids you can use Hilton Honors points to book the stay, which is a nice perk (although you don't earn points on the stay itself) they offer water diapers for the little ones, which makes things easier it's very clearly geared toward families and younger kids there are non water-based activities like story time, yoga, art, dance parties, and character appearances, and the app makes it easy to see the daily schedule the water park itself is clean and well staffed with lifeguards, which gave me some peace of mind check-in activities and the overall "camp" vibe are really exciting for kids right from the start make sure to grab the wolf ears at check-in, and ask about the photo op since the email about it may not actually come through Cons: food is not very healthy and also pretty overpriced for what it is kids get overstimulated quickly between the noise, crowds, and constant activity the water park doesn't open until 10 am and closes at 8 pm, which feels like a missed opportunity. earlier hours would make a big difference long lines for things like slides, food, and check-in during peak times rooms are very dark and they do not provide a night light the bunk beds look cute but the mattresses are thin and uncomfortable pillows were lumpy and not great for sleeping they really nickel and dime you for everything. ropes course, bowling, arcade, MagiQuest, etc all cost extra and it adds up fast the passes are basically necessary if your kids want to do multiple activities. we did the pup pass which included a build a bear (very basic, no clothing) and a few arcade games there are people on site trying to sell Hilton Grand Vacations packages, which felt intrusive and honestly a bit annoying during a family trip Bottom line: My daughter was so happy and still talks about her memories from this trip, which ultimately made it worth it. That said, it's not the most relaxing or cost-effective experience for parents. If I were to go again, I would bring my own food or do delivery, bring my own pillows, and skip the bunk beds even though they're cute. I'd also plan ahead for activities and probably just commit to a pass upfront to avoid the constant add-ons. It's one of those places that's magical for kids, but you definitely pay for that magic in more ways than one. read more

The stay was great the hospitality excellent running a resort I understand the challenges A couple of suggestions please get a plate warmer for breakfast because when I got my breakfast, got back to the table. Everything was cold cause plates were cold.. The food in the main restaurant was not great. We started with the tomato soup, which was excellent.. then we had a salad that was just so so then we had the Bolognese, which I don't know what it was, but that was just awful. Then we had mac & cheese with a pulled pork another one that was just not great so the food, the culinary piece of this business really needs some work. The pizza was good the french fries by the pool or cold. Who did Beverage just need some work at this particular venue otherwise it was great Pools hospitality. Everything was well up to par. read more

It was so ridiculously crowded on a Tuesday!! Everything was extremely expensive, they even have you pay for parking now. It was $25 for two 16oz coors lights. $19 for chili dog, not a meal...just the hot dog. And EVERYONE wants a tip. Wave pool was closed, kids were very disappointed. read more

I visited Great Wolf Lodge on 05/04/2026 from 11am to 7:30pm with my whole class for a fun field trip, and it ended up being such a great day. I hadn't been to this specific location before, but I've gone to the Garden Grove one many times. One thing I noticed right away was that this one felt a bit smaller--just a couple fewer slides and a little less space overall--but it didn't take away from the experience. We arrived around 10:45am, and my teacher grabbed our wristbands in about five minutes, which was awesome, especially since it seemed kind of busy. By 11, we had our stuff set down and headed into the indoor water park. The first thing I did was the white group raft slide (fits about 2-5 people), and it was such a fun way to kick off the day. Of course, I had to try the red group raft next too. After that, my friends and I spent a couple hours going between the wave pool and the lazy river, which never got old. By 1pm, we were ready for lunch. I brought my own food, but I couldn't resist getting dessert after--a double scoop of ice cream from the creamery (cookie dough and mint chip). It was honestly amazing and easily one of the best resort ice creams I've had. After lunch, we went back to the slides and lazy river again. Luckily, my mom had signed the permission slip for me to stay an extra six hours--best decision ever. Around 3:30pm, I started exploring more on my own and tried the solo slides. Just like the group ones, there were red and white versions, but flipped in terms of intensity. The white one was definitely more fun, and I loved the small drop right before the end. My absolute favorite, though, was the red group slide. It starts like a normal twisty slide, then slows down before dropping you a few feet and swinging you side to side--it had all of us laughing nonstop, especially when my friend accidentally bounced up in the air. Around 6:15pm, we grabbed dinner. I got two slices of pepperoni pizza, a Pepsi, and a cookie. The pizza was actually better than I expected, and the cookie--an Otis Spunkmeyer--was so good. Definitely something I'd get again. After eating, I relaxed in the hot tub around 6:45pm. It wasn't too hot, which I actually liked because super hot water can make me dizzy. We left at 7:30pm, and honestly, I was surprised how fast the day flew by. I thought I might get bored after a few hours, but I stayed entertained the entire time. I can definitely see myself coming back here with my family soon. Great Wolf Lodge is AWESOME! read more

We had a blast at Great Wolf Lodge. I reserved about a month ago and used a promotion to save a little money. Four ladies, me, mom, sister and great niece who is two, went on this trip. Check in was via kiosk but I had to go to the counter and complete it and get my wristbands. Great thing is that for every room, you get the number of passes that the room accommodates. We reserved a patio room, 1107, and it was very spacious. It was an accessible room with a tub and shower. We spent $150 per night which was a steal. We had two queen beds and one pull out bed. The AC worked very well and the water was hot. The patio was open, no gates or anything which was a bummer but it was too chilly to sit out anyway. The water park was open 10am to 8pm daily and had a wide variety of slides, wave pool, kid activities and floats and towels were provided. The water was nice and warm as it was indoors. I didn't do any big rides but had my niece on any and every ride that her two year old self wanted to do. Plenty of seats and tons of food options throughout the park. Food: candy shop, ice cream, donut shop, pizza, sit down restaurant and they had a couple of bars that sold alcohol. They had an ice maker and microwave in the common area and the room had a mini refrigerator. They also had a ropes course, build a bear, bowling alley, magic quest and an arcade. If you download the app, you can see park times and activities. The resort is cashless. You can bring your own drinks and snacks or get them there. If you have a car, plenty of restaurants and stores within 3-5 miles- Walmart, Target, Albertsons, coffee shops. Please note: the Walmart and target are on tribal land so they do not sell wine or beer. But Albertsons does and it's about 4 miles away. read more

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We got our room on sale for $96, for two adults and 2 free kids. Love the room! Love the decor and theme in the lodge. Great value since you can come at 10am the day you check in to use the Waterpark and the day after check out you can clear your room by 11am and enjoy the park. Loved how they texted us early to let us know our room was ready. You can add late checkout for a fee. Bring your own pillows if you don't like super fluffy pillows. You do pay $20 extra to park overnight. The burger at the Wolf Lodge wasn't anything amazing. We did order Barros for dinner and eat it at the dining area which was nice they allow that. Didn't get the ice cream during my stay but it looked amazing. You can download the Great Wolfe lodge app to see the activities going on throughout the day for the kids...crafts, bingo, yoga, crafts, storytime and dance parties. read more

Great Wolf Lodge - Water Parks Near Me - Scottsdale, Arizona

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This hotel has gone so badly down hill it's actually ridiculous. Almost $400 a night for a room with two beds that doesn't even give you 4 pillows a bed, no iron, no blow dryer or extra pillows stored besides one for the pullout couch which is supposed to sleep 2????? Even a motel 6 can give you an iron, blow dryer and 4 pillows a bed. Also just hopped in bed to notice they are so CHEAP they don't even give you a sheet and then a blanket on top it's literally a sheet that starts thinner at the top then goes thick at the bottom, so if your hot your screwed because you can't just sleep w a regular sheet and if your cold even more screwed because there is no real blanket. They also now make you check your wristband for the # of towels you check out which is so cheap. Today someone took a towel from my chair which I'm sure I'll probably be charged like $20 for a $5 towel but whatever. I've never been to a hotel including again a motel 6 that does this. They expect you to pay over $20 for a lousy NOT EVEN COOKED CHEESE and crappy chicken wings that are still so chewy they aren't even edible and expect people not to complain???? I genuinely wish I could give negative stars. I have been here I'd say at least 5 times before this and this place has never been this bad I'm not sure if they are going broke from ripping people off or what but you are definitely better off going to the Arizona grand if you are in AZ. DO NOT WASTE YOUR MONEY. Makes me sad to see a lace I've had many good times at before be so awful now. **update** took our stuff down from our room at 10:30 came back up at 10:40 and house keeping was already in the room before check out. Threw away our juices and breakfast. Had to wait 10 minutes for them to find our stuff that they removed from the room. Why is house keeping in the room 20 minutes prior to check out when we haven't checked out. read more

Ok so I just left the Great wolf lodge in Scottsdale and thought I would give it a proper review. 10/10 recommend this resort if you have a family with kids. We are local to this location so we spur of the moment decided to go for the night. The price was great for our one night stay with 2 days in the water park. Cheaper than any other water park location for 4 people plus it had night stay at their hotel. I love the fact that you can use your wristband to pay for food/drinks, to get in/out of your room and in/out of the parking lot. The water pressure in the shower was GREAT and the water stayed hot the entire time. There was a blow dryer so that's a plus. A ton of activities throughout the day for the kids. And the room was clean as always. We will be back again the beginning of June for summer vacation! read more

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We had a one night staycation here a couple weeks ago. The beds are not very comfortable and the lighting situation in the room is very odd. One master light that controls the rest of the room as long as it stayed on. So you have to go around and flip each individual light off which I didn't realize until the morning we were leaving. The food isn't great and i was beyond upset Ben and Jerry's is no longer there. Used to be the only "scoop shop" you could purchase from in AZ and now that's gone. Food in the water park is average at best. The water park is great for bigger kids. My kids being as wild as they are it's very easy for them to sneak out or run off. My son had a great time on the ropes/obstacle course and def did not need his dads help what so ever. So the height requirement is a little silly when the purpose is for the adult to assist the kids not the other way around. Even though my son was leaving my husband in the dust to need help from the workers to make it through. And then the rock climbing wall was pretty funny since my son climbed in his crocs. Def needs his own set of rock climbing shoes if we came back. Overall our stay was fine def not luxury stay but decent. read more

I messed up! I failed to check reviews for Great Wolf Lodge, Scottsdale, AZ. Had I done so I would have brought my granddaughter elsewhere--anywhere! After spending half a day in the main concourse/water resort areas I kept asking myself, "How does a shoddy, musty, dark, dingy and unclean facility such as this even EXIST in Scottsdale, AZ? Long lines, few resort staff, dirty water, a Lazy River whose concrete sides are so rough and unfinished that my granddaughter' knees and ankles were abraded. When floating past the water intakes of the Lazy River one may wish to avoid looking too closely at the variety of used Band-Aids and other 'debris' clinging to the grillwork. I wonder how often anyone cleans these intakes? Nasty! The staff are generally disinterested in providing friendly service, the restaurants--if they can be called such--were closing or closed (at almost noon); there was nowhere to feed a hungry child some quality protein, but there were plenty of pricey but low-quality snacks for purchase. We left early. Our excursion to the resort was an utter waste of $180 (with $22+ for parking. Offensive). I would advise folks to skip this resort altogether. It is an unpleasant and unwholesome place to bring a family. We showered at home quite thoroughly, with plenty of soap and clean water! read more

My family last minute decided to spend a few days right before Christmas and we are so glad we went. Our kiddos (4 and almost 3) loved the waterpark. I loved that we were able to enjoy the waterpark before check in which was at 4pm. You get a text when the room is ready and with the wristband, you go straight to your room. It's convenient & we'll definitely come again when there's a deal. The food was surprisingly good there. The kids enjoyed the pizza but my personal favorite were the carne asada fries. read more

Great Wolf Lodge - Carne Asada Fries - Water Parks Near Me - Scottsdale, Arizona

Nickel and dime you with Parking fees and amenity/resort fees. It is a pure money grab. Management will probably respond to this with some generic responds about improving customer experience. It is a parking lot!!! What's next? Charge for the bathroom or the elevators? read more

Checked in 5/29-5/31. 8bd Grizzly suite $500+/night for daughter's birthday. 5/29-Outdoor pool closed 5PM. Why? Water park closed by 8PM. Why? It's 9:17pm Friday, 5/29 and spouse wants us to checkout. What a disappointment. read more

We took our 3 granddaughters, aged 4, 2, and 1. They all had a great time! They loved the water park! We got a regular room and they loved that, too. The breakfast buffet in the morning is fantastic, lots of choices, including non-pork meats. There's a waffle station where you can make your own fresh waffles and an omelet station! All the employees we interacted with were very friendly, and it's fun to interact with other guests because everyone is so happy to be there. read more

Edit to add THEY ARE BUYING AI REVIEWS TO CANCEL OUT THE BAD REVIEWS. This place is trash. I wrote a pretty lengthy review on the website but this place deserves the extra bad review because of how honestly shitty it was. If they have a chance to cut costs it absolutely looks like they take it lmao. I'm not sure where all the money they are making is going because it's certainly not the resort. The food was worse than a motel 6, actual microwaved bacon was where I drew the line, you're so cheap you can't even feed your guests properly after they spent over $500+ MINIMUM to be here? The dinner places were awful, meat was overcooked and zero seasonings on it. The beds were hard as a rock, the shower heads were literally the worst I've seen in a "resort" especially for being in Scottsdale I was shook, there wasn't even hand soap at the sinks, just facial bars. The staff had zero communication, sold us two different cabanas that were already sold out and ended up telling us "we don't sell those rn" and giving us the money back. Literally 4 unbrellas outside to use and a mass amount of chairs. 115 degree weather and you have 4 umbrellas for people to fight over and probably 80chairs NOONE is using because the stuff will bake and cook. A small locker set up ALL THE WAY on the other side of the park behind a mass amount of people lmao, close to impossible to get too and so inconvenient, why they aren't in the middle i genuinely have no idea. We left early to go to hurricane harbor because this place was an absolute joke, i will never spend money here again or take my kids here. This place should be ASHAMED of its self. $19 drink with absolutely zero alcohol in it. Pool was dirty as hell and we noticed a hair band in it two days in a row, also adding the pool water was worse than bath water, SO WARM, it was disgusting. read more

Great Wolf Lodge - Water Parks Near Me - Scottsdale, Arizona

Update 2025 - they now charge $20 per vehicle to park in their lot (for overnight guests). Unpleasant surprise. Are we supposed to Uber over here or get a ride? They've also removed most of the comfy chair seating from the lobby, so parents don't have many seating options to watch their kids during storytime or dance party activities in the lobby. Our kids love this place overall, and the water park is lots of fun for them. Seems like it keeps becoming more and more of a money grab though. read more

My boys (age 3 and 2) absolutely loved it! We were pleasantly surprised when our room was ready early and they loved the free wolf ears. I felt very safe with all the life guards, bag checks, and wristbands. We enjoyed a few of the free activities, but spent most of our time in the arcade (way overpriced) and waterpark. All of the food was bleh and echo other reviews that Dunkin' was a mess in the morning. Rooms are spacious and designed well, but a little dated. We got an email to book at a reduced rate upon checking out and took full advantage! Can't wait to go back in a few weeks :) read more

Love the atmosphere for our family wish we could stayed longer. Like buck beds though it was cute

Our family had an awesome time on our first visit and not last! Wasn't over crowded at all our boys age 10 was able to run around the park on their own we were able to see them easily. The life guards where very vigilant and stayed on there feet watching the kids. Loved the bracelets giving you access to parking gates and room doors. I felt very safe here. Only negative was bunk beds very uncomfortable and drinks pretty pricey. Lots for the family to do here read more

It was ok here but it was kind of boring and so was the pool I would come back overall was ok://

24 hours later and over $900 for a family of four. Not worth it. Staff is not pleasant, and everything is extra. $200 for a wand and game for two kids. read more

I wrote a review before but now I'm back. I will also follow up on my previous review with guest services. My kids and I were invited here for a slumber party this past weekend. Due to my disability I have to carry medicine in a cooler along with a few snacks because I have dietary restrictions. Coolers are not typically allowed in the pool area. The first visit to the pool was a breeze! The employee understood my situation. The next day at checkout however was a different story. We decided to swim a little before we left. I get up to the line and the young lady was RUDE. Immediately she tells me "Is that a cooler" I say why yes it is. She proceeds to tell me I can't bring it in. I then explain to her that it is for my medication. She then asks me what kind of medication is it?? First of all that is none of your business and a complete violation of privacy. I have NEVER been asked to disclose what type of medication I am on at ANY hotel that has these rules or water park or anywhere actually! Obviously it is the kind of medication that needs to be kept at a certain temperature and I explain to her just that. She asks to see inside my cooler (which is fine i understand the need to verify) but I do not understand her wanting me to tell her what type of medication I'm taking in a line FULL of other people or At all. She should have simply asked to check (because they do check all bags for glass)and seen it with her own eyes and saw that it was labeled from a pharmacy and kept it moving. It felt very violating and unnecessary especially compared to my experience the day before. I just feel staff should be better trained when dealing with individuals with disabilities, medication e.t.c. Legally under the ADA act I am not obligated to tell staff the name of medication I am on. I really want to LOVE this place because my kids love it but I just don't. read more

I am writing this review to warn other families about my recent stay at Great Wolf Lodge, which was nothing short of a nightmare. What should have been a relaxing getaway turned into a series of stressful, unprofessional, and dangerous incidents. Billing Issues and Lack of Accountability From the start, the billing practices were egregious. I was hit with ridiculous, unexplained charges, including fees for towels, and--most shockingly--I was held responsible for charges that belonged to another guest entirely. When I brought this to the attention of management, they failed to rectify the situation properly. Even after acknowledging the errors, they refused to issue a full refund for our first night, despite the blatant inaccuracies in their accounting. Severe Safety Concerns The most terrifying part of our stay occurred on the second night. While I had stepped out to pick up my husband's medication at a nearby pharmacy, the fire alarms went off throughout the building. My daughter was in the shower, and my two-year-old grandchild and six-month-old infant were left alone in the room. The panic caused by the alarm forced my daughter to scramble to get the children out of the room in a state of extreme distress. Because of the chaotic evacuation and the lack of proper staff assistance or guidance during the alarm, my children were terrified. In their rush to escape the building, they ran outside and were nearly struck by a vehicle. It is completely unacceptable that a resort catering to families would have such a disorganized evacuation process that left vulnerable children in harm's way. Final Verdict The combination of dishonest billing practices and a catastrophic failure in safety protocols makes it impossible for me to recommend this resort. A family vacation should not result in financial exploitation and life-threatening situations for young children. Save your money and your peace of mind--stay somewhere else where the safety and fairness of their guests is actually prioritized. read more