This spot is a total flop, and to be honest the food court in the CNN Center gas become a complete disappointment. I was here two years ago and at least half of the restaurants have closed up. This Great Wraps spot certainly on par with the center. The wrap was very flat, and lacking filling. The bag of French fries was only filled about half way, and and pretty lacking in flavor. I got a drink with my meal, and they spilled it all over, making the cup a mess to hold. Definitely would not return to this restaurant or food hall in general how the can bring this part of Atlanta back together. read more

Great Wraps - American Near Me - Atlanta, Georgia

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This particular Great Wraps is located in the CNN building and offers mediocre food at an inflated price. We were at a convention and this was where we headed for a quick lunch. I went with the super gyro and went with the fries and drink combo. It wasn't bad and while it was expensive, I would have spent more next door in the convention center. My brother-in-law went with the super cheesesteak. He said his was okay enough, as well. There was a line, but the food came out in an appropriate time. There is a common seating area which was kind of crowded, but we shared a table with a few people from Virginia. Conventions are not known for their great food and this place fell in line with my expectations. Not very good, but not terrible. I am going to go with three stars. read more

As doomsday has hit a former incredible spot with the exodus of CNN, Great Wraps remains a staple in the once CNN Center. Impeccable service. Food was incredible. A taste of former home. read more

service was not great and staff got angry. my order was called once or twice and I did not hear it called. afterword a guy had gave me an attitude bashing me and yelling at me which was upsetting. Super rude and just okay food, this spot is just alright at best. read more

The Great Wraps super chicken Philly cheese sub really hit the spot. I wasn't sure if the food court in the old CNN building was open, but it is with six or more restaurants. read more

I stopped by this Great Wraps last week on my way to a weeknight Atlanta Hawks game. This Great Wraps is located inside the CNN Center food court across from TJ's Sandwiches. They sell inexpensive 32 oz. draft beer here, as do some of the other food court vendors, so it's perfect for pregaming before an event at Philips Arena. This was my second experience at a Great Wraps and I noticed their counter was extraordinarily long compared to other Great Wraps locations I've seen in mall food courts. Chalk it up to the beers on tap. There was plenty of staff on hand (seven) to handle the Hawks crowd. Great Wraps CNN Center offers over a dozen different wraps from gyro wraps with Greek tzatziki sauce to teriyaki chicken wraps. The wraps are made fast and fresh to order. Each wrap resembles a burrito in size and appearance, but not as big as a burrito you'd get from a place like Moe's. These wraps are more manageable and healthier. Single wraps are about $5-6. Combos (adding fries and a drink) are a couple dollars more. Sandwiches and salads are also available. Along with beer, there's sweet tea and Coke fountain drinks. Free refills for the non-alcoholic beverages. I ordered a Philly cheesesteak wrap which came with thinly sliced steak, caramelized onions, melted Provolone cheese, shredded lettuce, chopped tomatoes, and mayo in a flour tortilla. My wrap had too much tortilla and not enough cheese or steak. Some bites were 80% tortilla. The tortilla was supposed to be grilled, but mine wasn't, which made the wrap taste all the more plain. The ingredients were fresh enough, but there just weren't enough of them. I also had the fries, which are golden and "potatoey" like Wendy's fries and also curly. Unlike Arby's curly fries, there was no brown crispy batter. Great Wraps' fries are pretty plain. Fortuately, they have a seasonings bar with about a half dozen different types of seasonings. I like the spicy jalapeno powder. Since meals aren't served on trays here (every order is processed as to-go), you'll have to unbag and unwrap your fries so you can sprinkle seasonings on top. An annoyance for this location. Service was fast and efficient, though the fellow who handed me my order talked to me as if I didn't understand English. read more

Great Wraps - Philly wrap combo. - American Near Me - Atlanta, Georgia

The service was horrible ! They don't allow you to make changes to your order based on your allergy needs. The manger continued to walk away as I tried to order as well as rushed me to order . I would not recommend. read more

Pretty good food.......Fresh & Hot! The Chicken Philly had great flavors. The Super Gyro was good as well.

Worst service ever. After we ordered the guy working the food line was filling orders in no order whatsoever. He was just randomly picking tickets to prep meals. After 40 minutes of waiting we tried to get our money back so we didn't miss our concert and the manager refused and snatched my ticket then through some wraps and fries in a bag and tossed it to me. Only 2 out of 4 wraps were what we ordered. read more

So, now that my Chick-Fil-A ban in the CNN Center has started, branching out and going back to the oldies. Stopped by today for a quick lunch, since my honey said she really liked eating here last time she was downtown. I've been to this location a handful of times over the years, and have never been wowed by the food but haven't been disgusted either. It's convenient for those Concert goers or vacationers visiting downtown, as they have a decent selection of draft beer. That alone earns a star, as only a handful of places in CNN Center serve up beer or wine. They also have some side items to order, like cookies or brownies, which is a nice plus in my book. I had the chipotle wrap today, and will say they make it fresh to order, and it's always warm. The taste, well, not so spicy. It's also a little bland on flavor. The other one's I've tried (Thai wrap and Buffalo wrap) can basically be grouped into the same category. The Thai wrap is the best I've had there, but it's also not as spicy. The price, $8.33, for a combo meal is about spot on as it fills me up fairly quickly. I do think they could do a better job of spicing up their wraps and seasoning the chicken better, which could separate them a little more from your typical wrap. Their service has never been below par and never been above par, so nothing to complain about there. One of the cool things with Great Wraps is their selection of fry spice shakers. You basically grab one, pour it into your bag of fries, shake and enjoy the flavor. I love the jalapeno flavor but they have about 8 different options to chose from. If you're looking for a quick bite, beer, fresh wrap and something to spice up your French fries with, I'd give this place a try. read more

I get my humongous beers here before any game at Phillips arena. They have more of a selection than the other places in CNN center. My beer (Bass Pale Ale) was $6, but you can get domestic beer, either in a big can or draft, much cheaper than that. Haven't tried their food though...maybe when I'm feeling like being healthy before a game. Which is... never. read more

If you can avoid it, I'd say eat elsewhere if you are in the CNN building. I stopped there on my way to an event at the State Farm arena. I ordered a #14 Falafel Bowl, a Sprite, and beer. I was given the prices, and when I got my receipt it was approximately $15. When I received the bag, I noticed It didn't come with a side of fries, but we didn't want fries anyway so I didn't say much. However, after noticing that cheese was left on the Falafel Bowl we asked for a remake. Without being informed that they were going to alter the receipt, when I checked by account balance, I notice that the debited amount from my account was almost $20 for a falafel bowl, a sprite, and a beer. If you are going to alter payment purchases, it is customary to inform the customer. Otherwise, it's considered theft. As a result, my review is the lowest star possible for altering my receipt without informing me and stealing my money. read more

It used to be a pretty solid breakfast. There aren't a lot of options around this area. They recently changed cooks in the morning. Now the breakfast is truly awful. I cannot recommend it. read more

I'd never been to a Great Wraps. We just finished our CNN tour, and I just picked this place for lunch. I guess I visited on a good day because I had more of a positive experience than others who have left reviews. The cashier was nice and funny. I ordered their teriyaki wrap and fries. The only thing that threw me off was the fact that he gave my receipt not to me but to the people cooking and handing out orders. While I was standing in the "pick-up order" area, I noticed the lady handing out orders would ask customers to let her see their receipts and then she'd pass it to someone else behind the counter. Sometimes to the cook. Sometimes to the person bagging the food. It was a bit confusing. Not sure if they actually have a system but whatever. I received my order and it was quite yummy. My only complaint it I wish my fries filled the bag they were in instead of it being halfway full. If in an area that has a Great Wraps location, I'd visit. read more

I always stop here before every Hawks or Thrashers game to fill my face with 32oz Sweetwaters for only $6 dollars. Once you go inside the arena you'll be paying more money for less beer! The only downside is that these cheap beers always make me miss tip-off and sometimes we only make it in at half time. Those indian fellows behind the counter always give me my full 32 ounces. Sometimes no head is a good thing! read more

Every time I visit the CNN Center - I am pretty much guaranteed a trip to Great Wraps - food is always delicious with a side of hot fries, plus a 32oz brew for cheaper than at the Ballpark, what's not to love? Staff is always friendly and ready to get your order. Looking forward to my next visit. read more

Have you ever seen a burnt falafel?!?! We had the $10 gyro falafel sandwich well-done.. Two bites in and I had to throw it away! As much as throwing it away hurt, force-feeding my self this disgusting excuse for a falafel sandwich was far to stomach turning. We love a good falafel too. :/ It was really that bad! If I had time I would have brought in the health department and petitioned them to be thrown out of the food court, need I say more?! read more

She said..."EH, this place was alright, i thought it would be a lot better though. It is located inside the CNN center. They could have added more meat, more cheese, more lettuce and grill the onions a little bit longer before they made it a wrap." He said..."Great Wraps? I must of missed that when we ordered our wrap. That was a joke of a wrap. The guy realized he didn't put our grilled onions on our wrap he put them on the grill for two seconds and plopped them on the wrap. What a joke. This place is not good at all. I will never eat there ever again." read more

We ordered a particular wrap and it was wrong so we took it back and they gave us a different one. My boyfriend took it back after he had cut it in 1/2 and discovered it didn't have bacon on it. Now anyone can make a mistake or two but it got worse. They asked what was wrong bs he told them it didn't have bacon. The worker said "Really dude!!!?" Then my BF said "o paid for bacon and I want bacon on it!" They took the wrap and that he already had at his table and cut into then they opened it and put bacon all over the wrapper and smashed the wrap. Then to make matters worse we were told they were closed and he needed to leave along with about 100 other people dining. The fries were cooked in what seemed to be fish oil!! Gross. Stay away!!! read more

I've been to this location on one previous occasion for a regular gyro. Today I ordered the "Super Gyro" (I was hungry). One half of the pita only 1/2 bit of meat in it, a small bit of mushrooms were on the other half. Not AT ALL what I expected. It was the same as a regular gyro except with less meat and a few mushrooms, that's all. Won't be back, too many other restaurants to get my gyro fix. read more

I don't know why I eat here. I guess it's the nostalgia, as I've been coming here for more than 30 years and always get a gyro when I come. Great Wraps used to be Schipfifers (sp) and has since gone cooperate... too bad. It's fun to watch the guys work counter. They are cocky and don't really care but they have fun. I watched one guy give a customer grief ( and rightly so, she deserved it) because she ordered fries and couldn't fathom that he had her order. They turn and burn. Also... CNN used to be a thing of pride for Atlanta. Now, I believe, they are BS artists. Sad really. However, I'll always come here on concert nights. Fun people watching. read more

This is probably your worst option in CNN center. Service is poor and food is disgusting. Opt for Fresh to Order, Chick-Fil-A, Subway, or BurgerFi instead. read more

Barf. I should have just listened to my gut and walked over to the Moe's or Chik-Fil-A, or hell - any of the other 10 places to eat. BUT I really wanted a greek salad with chicken. Ugh. The chicken was that weird artificial stuff that I'm pretty sure they nuked before plopping on top of a salad prepared with yesterday's leftover veggies that weren't used on the wraps. Gross gross gross. read more

Agh, I should have Yelped this place first! I had a breakfast wrap, and it was possibly the most tasteless wrap I have ever eaten. I swear, the onions/peppers must have just been placed on the grill raw without even salt or pepper added. Also, the wrap portion of it literally fell apart when I tried to pick it up. I had to eat it all with a spoon. Potatoes were also tasteless and had to be drowned in ketchup. read more

Came downtown on a lovely Saturday afternoon, and decided to try something different. There it was in the CNN center. There was no line, so I headed over to grab some lunch. Great Wraps has hot wrapped sandwiches, rice bowls, and cheesesteaks. Their signature item is the gyro wrap. Decided on the chipotle chicken wrap. The order came out quite fast, and the wrap was nice and warm. I liked the combo of flavors, and it tasted fresh. It had pepper jack cheese, chipotle ranch, grilled onions, and black bean and corn salsa. On the website (after the fact), I saw they describe the wrap and also post the calories and fat content. Okay, so no idea that was a 35 grams of fat meal, but okay! No wonder it tasted pretty good! They offer a hummus veggie option for anyone interested, and they also offer sides such as fries and salads. It was quick, came out hot, and staff was efficient. I'd come back if I was in a hurry for a quick filling meal. read more

I always stop here for a gyro every time I'm in Atlanta! Always enjoy it! The house favorite is the gyro combo and they offer a variety of seasonings but trust me, you don't need it! read more

Great breakfast and out of this world Customer Service. They learn you, they know what you want to eat before you even come over. They talk with you and smile at you as soon as you reach the register. I love that small mom and pop feel that they have. Also you often see the employees across at TJ's come over and laugh and joke with the Great Wraps employees. I love that they are friendly with each other and don't see each other as competition. Always a good vibe at Great Wraps in the morning and its a great way to start your day. The breakfast wrap combo is sooo good and for only $3.99 you cant beat that anywhere downtown! read more

Stopped by after checking out a 4 star review on foursquare, very disappointed by the mystery meat "signature" wrap. Definitely wouldn't come back! read more

Checked this place out on a whim. Really wish I hadn't. The gyro seems to have some type of mystery meet that is not lamb but doesn't seem like beef either. I was not impressed. I wish I could throw it up and get something else honestly. I feel gross just thinking about what that meat was. It was grainy and artificial tasting. Stay away. read more

Just. Don't. Rude couldn't remember what my wife ordered and demanded our receipt and this was 3 minutes after ordering and standing right in front of them. Food was gross. read more

Horrible! I ate one bite and could not eat the rest. Wrap was stale and was supposed to warm, however was cold as ice.

This place failed all over. It might be good for pregaming or in the evenings, but I was there at lunch during a conference. This place is across the street from a convention center and can't handle a crowd. There was no line and the food court was crowded, so I should have known better. The cashier was not communication with the kitchen staff at all and the 30 customers crowded in front of the place had to hand their receipts to the cooks so they knew what to make. No one knew what was going on and some people waited 15 minutes before their food was started. Orders were just yelled out and tossed on the counter and since there were only 7 menu items it got really confusing. Just dumb. Don't do it. read more

If I could do zero stars , horrible exp at the north point location. Don't waste your time or money there. No respect. Employees are to busy talking to there friends. read more

I can't believe that this just happened. Seriously I am in shock that a business would even try this. I go to pay for my food with a card and was told it was declined...wouldn't put up a stink if I didn't have money on this account. I ask him is something wrong with the machine and request he run the card again. He does and his manager begins to raise his voice ask for another form of payment. I just hand him another card and he gives me a receipt. Again something doesn't add up...I immediately check my account and guess what!?!?! They actually debited my "declined" card as well as the other account. I attempt to get his attention and he puts his hand up and says, "I'm talking to someone." He comes over and I explain what is going on and ask for a corporate number in an attempt to get a refund. He tells me to google it because he wasn't giving it to me. Still in shock, I ask him if they didn't know the company's number. He then tells me he knows the number but to people like me he wouldn't give it to. I asked him for a refund in which he hands me. I try to get the original receipt from him so that I can still call corporate. At that time he takes it and motions his hands for me to leave. Never in my life have I ever been spoken to like this, especially when I am patronizing a business. Poor reflection of the company. read more

I tried this for the first time at the CNN Center and I won't return. The wrap wasn't made fresh. I watched 7 people who ordered after me get their food before me. Then they filled the order wrong and I had to go back. Literally handed me the fries they didn't give me without a word. No apology, no greeting. People where rude food was below average. Save your money. read more

The food was over price but not great. The owner/manager was rude when I ordered the food and when I tired to call to check if they found an item I lost he hung up the phone before I could even ask him a question about it, chances are he found it and kept it for himself the way his attitude was.. read more

Small portions, steamed chicken so the cheese would melt not fresh grilled. It could only feed a ten year old. My co-work said the wings were garbage read more

Solid cheap eats. Fast service, you get your moneys worth. Will return when traveling to downtown Atlanta again.

Yet another example of a great restaurant being bought out by people who don't get the concept, change the concept and ruin the business. I used to eat at Gyro Wrap several times a month. Great Wraps does not measure up. Plenty of other, better gyro restaurants in ATL to bother with this one. Mediocre at best. read more

Ate here at lunch and was rather disappointed. I ordered the Ultimate Philly Steak and Cheese. The server was very hard to understand and the cook who I picked the food up from was even worse. The sandwich was so messy and greasy I had to eat it with a fork and knife because it was impossible to pick it up. The curly fries were very bland even with seasoning applied. The coke I had was horrible with a very strong chlorine type taste. Stay away! read more