Such a good location nearby downtown, and if you are staying at the Marriott... it's actually at the end of City Center Walk so technically you don't even have to get off property! 1st time trying Gus's was in Chicago so was happy to see it nearby lodging when here at ATL! My to-go order looks a bit on the small side, but it was definitely hardy and enough for me (average to probably a tadd bit more indulgence eater haha) I enjoyed their Mac and Cheese, along with their potato salad -- they're definitely my favorite sides when I'm visiting here The spice and seasoning here is a little bit less than before but I appreciate the staff who gave me several extra hot sauces haha read more

Gus's World Famous Fried Chicken - Southern Near Me - Atlanta, Georgia

I visited this location a month a go and I am extremely disappointed with my experience. After dining at the restaurant,I accidentally left my phone behind. I called shortly afterward and was informed that an employee had found it and that it was being held at the restaurant. When I arrived about 10 minutes later to retrieve it, I was told that the phone was no longer there and had somehow gone missing. What made this situation even worse was the way the manager handled it. Instead of showing concern, taking responsibility, or making a genuine effort to help resolve the issue, he was dismissive, spoke to me in an unprofessional manner in front of other customers, and ultimately walked away while I was still trying to discuss what had happened. I understand that mistakes can happen, but losing an item that had already been found and acknowledged by staff is a serious issue. More importantly, the lack of accountability, empathy, and professionalism shown by management was unacceptable. No customer should be treated with disrespect, especially when trying to recover a valuable personal item. I hope the company reviews its lost-and-found procedures and provides better customer service training to its management team. My experience left me feeling frustrated, embarrassed, and completely unsupported. read more

While visiting Atlanta, I tried Gus's World Famous Fried Chicken, and it did not disappoint. The chicken was very flavorful and had an excellent crunch on the skin. Inside the restaurant, it was a very plain setup with the focus being on the food. The staff was very accommodating while taking orders for dine in or for takeout. I opted for takeout and the chicken smelled so good, I dug right in and forgot to even get pics! Guess that means I'm going back! Cheers to Gus's! They're on to some good fried chicken! read more

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Anytime me and the wife come to ATL we have to make a stop at Gus's. The staff is always friendly and the chicken is on point! read more

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The ambience was cool! Everything looked nostalgic service was fast! Food was great! First time trying collard greens and they were my favorite! Only thing I would say is that a lot of fruit flies were around and the bathroom was under well kept. read more

Gus's World Famous Fried Chicken - 2 Piece Dark Plate - Southern Near Me - Atlanta, Georgia

Best. Chicken. Ever. Do yourself and your taste buds a favor! Eat here. You won't regret your choice read more

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For a place that boldly claims to have world-famous fried chicken in its name, I really expected to have a better experience. The chicken was alright, but I wouldn't say it was the best I ever had, let alone consider it the world's best. This joint is located in the lower hub, but I believe there's also an outside street entrance. Upon entering, we were told to sit anywhere. The interior is rather dim, and it wasn't super clean as there were still some crumbs on our table from the last people who dined there. There is also a very casual feel to the place, exemplified by the fact that food is served on styrofoam plates and paper trays. FOOD: 2-Piece Dark (Thigh & Leg) (4/5) - Chicken was nice and crispy, but nothing crazy special to me. I was expecting it to be spicier. Liked it more with the Louisiana hot sauce on the table. The chicken rests on a slab of white bread and is served with average slaw and sweet baked beans. Fried Okra (3.5/5) - First time having fried okra. Not bad, and I guess frying it eliminates the slimy texture associated with okra. SERVICE: I am not usually one to complain about service. The person who served us was sweet when we did interact, but it was so hard to get their attention to order and get the bill. But beyond that, the kitchen was noticeably SLOW. My brother and I literally only ordered one plate/portion to share since we wanted to try more places, but it took over half an hour to receive our food. They do emphasize that food is cooked to order, but I still found the wait to be baffling. TLDR// Come here or don't, but if you do, make sure you are not on a time crunch. Maybe I am just being harsh because I was expecting more from a place claiming to have the world's best. read more

Gus's World Famous Fried Chicken - 2 Piece Dark Plate + Fried Okra - Southern Near Me - Atlanta, Georgia

What a great experience sitting at the bar for dinner. I was quickly greeted and got my drink order taken care of. I ordered a two piece white with slaw and greens. Awesome flavor! The staff let me sample the potato salad which was amazing. Was told the story about the lady that makes the pies and had a slice of pecan. Very good. I recommend you give them a try, because I will be back on my next visit to downtown. Enjoy! read more

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I had the dark meat snack with French fries, while everyone else in my group got the chicken sandwich. We all really enjoyed our meals, and the mac and cheese was definitely the start of the show for those who ordered it as a side. The pecan and chocolate chess pie slices were also absolutely delicious! read more

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For a name that touts world fame, I was hoping for better. I came in on an early evening so it wasn't busy by any means. I thought it was kind of dim in some parts of the restaurant and we were sat in a corner booth that had this issue. Our service still took a good while though. The menu is pretty straightforward since you mainly order chicken here. They warn that everything is fried in peanut oil and the chicken is spicy. I got a two piece dark meat plate, which comes with a heap of coleslaw and typically beans but I upgraded to fries. I thought the chicken pieces were kind of small and they were not that spicy. A little heat but nothing really worth mentioning. The fries were good and seasoned. The coleslaw was really sweet which is unexpected and I didn't care for it. What brings this review up is the chocolate chess pie. Maybe this is a standard pie recipe but it was definitely my favorite part of the meal. It's like if a par baked brownie was a pie and absolutely worth it. I leave an extra star on this review for that reason. read more

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I've eaten at other Gus's locations and this was easily one of the most disappointing experiences. First off service was way off. Arrived and sat at a table by the window. After 10 mins with no one dropping by we walked up and asked if we could order at the counter instead. They apologized and said there were only two servers. That's fine but at least say that up front instead of letting people sit wondering what's taking so long. They only brought one set of plastic ware to the table and said they would be right back with the other. That took another 7 mins before they showed up. The food was equally as disappointing. The Catfish special had absolutely no flavor. Just bland to the core. The chicken was okay. Crunchy on the outside and juicy inside but it too lacked much flavor. Like they forgot to season the dishes. Love this chain of restaurants but this one definitely is a step down than what we're used to. read more

Gus's World Famous Fried Chicken - 3 Piece Dark Plate - Southern Near Me - Atlanta, Georgia

Eat this chicken!!! The best atmosphere, the kindest staff you'll ever meet and, you can tell all love and dedication thatgoes into not just the chicken, but all the sides and your personal experience read more

Gus's World Famous Fried Chicken - Ambiance - Southern Near Me - Atlanta, Georgia

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I was excited to get the fired chicken because of the reviews, but the order went downhill when I open the take out. I ordered and paid for 3 pieces dark meat, upgraded to potato salad and collard greens. All I got was 2 pieces of chicken , beans and collard greens. They have open chicken so I saw the cook poked the chicken with thermometer at least 3 times and l even show the temperature to the coworker , and guess what I got? I got bloody chicken. If you already know the temperature didn't meet the health regulation, throw it away and fry another batch. You don't serve customer undercooked chicken, period. The small cooked part of chicken was juicy and flavored. But overall it's a disastrous experience . I even paid for tips for takeout and all I got is a mess. read more

Gus's World Famous Fried Chicken - 3 Piece Dark Plate with potato salad and collard greens, but as you can see that's 2 piece of bloody chicken with beans and collard greens - Southern Near Me - Atlanta, Georgia

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Gus's World Famous Fried Chicken -- Atlanta, GA After a few days of hotel food, I wandered over to the mall's food court looking for something hot, fresh, and reasonably priced. Gus's delivered exactly what I needed. I ordered the 2‑piece white chicken dinner with baked beans and mac n' cheese, served with a slice of white bread. The food takes a bit longer because it's cooked to order, but the wait is worth it -- everything came out piping hot. The chicken was clearly marinated in a spicy blend, with crisp skin and flavor all the way to the bone. The baked beans were sweet without being mushy, and the mac n' cheese was creamy, cheesy, and genuinely satisfying. The vibe was classic after‑work energy -- people grabbing a beer, chatting, and eagerly waiting for their food. Much better than the mediocre hotel fare I'd been settling for. Solid 8/10. Hot, flavorful, affordable, and absolutely worth a revisit. read more

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The food was okay, not good, not great, just okay. It was not my first choice. I might go there again if nothing else is open. I stood at the counter waiting for assistance, and a young man looked at me a told the young woman who was already helping someone else to help me as he went back to his conversation. I could tell that didn't go over well with the young woman who finally took my order. She was very nice and professional, but she looked through with her coworkers. read more

If the World consist of one country and one country only and with that country being the United States of America, then whoever Gus is, you definitely nailed your restaurant name. While I admire their aspiration, the fact that I and many others didn't even get to try their self proclaimed world famous chicken makes that lofty goal pretty impossible to attain. What I mean by that is their service and kitchen are so extremely slow that they are constantly turning customers away. On a trip to Atlanta, I visited the restaurant with a party of 5. We seated ourselves because the sign told us to do so. But for more than 20 minutes we were ignored. I had to grab menus myself and had the greatest difficulty flagging down a server. When I was finally able to flag someone down to take orders, they said the food will be a 40-60min wait. First impression of this place is horrible, floors are sticky and a part of the table was not properly cleaned off with chicken batter crumbs still present. The restaurant was quite busy when we arrived, but the lack of service and care is totally unforgivable. I heard from a friend after the fact, who came by the restaurant earlier that same evening, that the situation was similar at that point. At that point the restaurant was pretty empty, and they said the estimated food wait time was more or less the same as what we were told. We left right after without trying the chicken. And so did my friend who tried visiting earlier in the evening. World famous? Not quite. read more

We visited Gus's on a Wednesday night, and even though it was close to closing, there were still a few people in the restaurant. The service was amazing -- our server went above and beyond for us. I got the fried catfish and my friend had the fried chicken, and both were exceptional. I really enjoyed the spice in the seasoning, and I loved that the batter was light, not heavy. The collard greens and fried green tomatoes were also fantastic. Overall, a wonderful dining experience -- I'll definitely be back! read more

Gus's World Famous Fried Chicken - Fried catfish - Southern Near Me - Atlanta, Georgia

This was my first time trying Gus's, and I was very happy with the service received. Lots of seating inside, and relatively short time to get our hot food. I got the 2 piece white chicken, which had a delicious spice rub and a nice crunchy exterior, with a nice juicy interior. The sides were decent; the baked beans were smokey and sweet, the slaw was nice and tangy. I wasn't a big fan of the mac though, tasted just like a generic store brand. Definitely worth at least a visit or try. read more

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The music playlist put me in the 90s R&B time. I loved it! Chicken was moist and crispy. They only have spicy but even if you don't like spicy it's doable. I had bake beans and macaroni....the sides wasn't the best but it your looking for chicken I wouldn't pass them up. read more

Gus's World Famous Fried Chicken - 2 Piece White Plate bake beans w/pork and macaroni and cheese - Southern Near Me - Atlanta, Georgia

A third installment of my favorite friend chicken chain. I have visited Gus's in three states and while Houston is a gem, this one is my favorite. The folks up front treat you like family and the folks in back know exactly how to prepare some delicious grub. I always get the four piece with fried okra and greens. Of course, I have to wash it down with a large sweet tea. This place is easy to find, clean dining area and just a make you feel at home dining room. Eat up y'all. read more

Gus's World Famous Fried Chicken - Food - Southern Near Me - Atlanta, Georgia

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HANDS DOWN MOST DELICIOUS CHICKEN!! The staff here were super nice and the fries were also fried very well. We got the fried cactus too and that was also really good. So far this is one of my top places here :) read more

Gus's World Famous Fried Chicken - Southern Near Me - Atlanta, Georgia

Gu's World Famous fried chicken was good. Chicken was fresh, well cooked and delicious. Worth trying it out if you're in town. Staff are very nice and helpful. read more

Gus's World Famous Fried Chicken - 4 Tenders Plate - Southern Near Me - Atlanta, Georgia

Having KFC chicken recently, I'm going to compare this to that. It isn't really fair. KFC is worse in every way. It's saltier, greasier, skin and meat is drier. My wife and I needed a warm snack during DragonCon and this place was not as buys as the food court upstairs. We got the 2 piece dark meat with large mac + cheese and some fries. Gu's is the best fast casual fried chicken. It's juicy, crisp, and flavorful without being too salty. It has a minor kick to it. The mac and cheese was creamy and cheesy. It too is also way better than KFC. I come here for the chicken though. I've had some of the sides at Gus's before and they never wow me. It's kind of like a lot of BBQ places to me also... Amazing BBQ but meh sides. The fries were seasoned well but didn't really stand out to me. The ambiance is very casual and hidden away from the crowd upstairs and the service was fast. Would I come here again? Yes but I'm not particularity loyal to this Gus's. There's two locations that are a little bit more convenient to me but if I was in downtown ATL and had a taste for fried chicken, this is the spot. read more

Gus's World Famous Fried Chicken - 2 piece chicken and large mac + cheese - Southern Near Me - Atlanta, Georgia

Good but not as good as original Gus's in Memphis. Chicken was perfect. Outside seasoning amazing with moist inside. I stuck with Plate as ordered - Bread, Baked Beans and Slaw. My suggestion, order Chicken al la carte with 2-3 small sides. Issue was service. Showed up at 4 and head waitress ignored me as she spoke to a regular. Came back at 7:30, restaurant not crowded but still long wait for food. My guess is they rely more on takeout than table customers. read more

Gus's World Famous Fried Chicken - Two Piece White Meat Plate - Southern Near Me - Atlanta, Georgia

I was so excited to eat here but the chicken is overrated. I love crispy chicken but I got the 2 pieces of white meat and it tasted dried out. Seems to have been triple fried. The fries were nuke warm by the time we got our plates. I can only assume it was ready while the chicken was still frying. Service was ok. Though it wasn't packed, it seemed busy with only two servers handling it all. I had to flag our guy down twice for refills. Not sure I'll be back but it's worth a try. read more

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Wanted some good ole southern fried chicken. Gus's is located in the bottom level of a food court. If you don't want to access it from upstairs, it's easily reached from the road side directly. I was doing takeout, and figured the menu was set. I wanted two legs and a breast, so I was ordering à la carte. The young lady at the register suggested I get the 3 plate combo, and they could substitute. I thought that was really nice, looking out for the customer's wallet. Nice service. The food.. Fries had the right amount of seasoning, potato salad was a strong mustard base, and the chicken had a nice crunch. I will say the chicken has a slight spice kick to it. They include crystals hot sauce, which in a weird way took the spice level down a bit. I ordered a drink as well, and it wasn't added to the bag. I'm sure had I gone back they would have given it to me, but I chose to just stay in the hotel. I would eat there again, fast friendly service. read more

Gus's World Famous Fried Chicken - Southern Near Me - Atlanta, Georgia

Always fresh. Always delicious. Always excellent service. Gus's is a place that I like to come to get some real good fried food with no frills. I typically get the okra and potato salad with my chicken, but they have tons of options. I'm not usually a coleslaw person, but theirs slaps. Don't come here looking for aesthetics. Come ready to eat. Portions are plentiful. read more

Gus's World Famous Fried Chicken - Southern Near Me - Atlanta, Georgia

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Had to give this a try as I saw it on many lists for things to eat while in Atlanta. I ordered for delivery and it came very quickly. I like white meat better so I ordered a 3 piece white piece meal with beans and fried okra. When the food came I guess they must've been out of okra because they gave me Mac n cheese. They did also give me an extra leg, perhaps to make up for it! The chicken was perfectly cooked. Juicy and not overly battered with a nice seasoned skin and nice crunch. The beans were nice and sweet and not mushy and the Mac and cheese was thick and not watery. Definitely lives up to its name as worlds famous! read more

Gus's World Famous Fried Chicken - Southern Near Me - Atlanta, Georgia

By far the best fried chicken I've ever had. Food is unmatched and great if you're super hungry. 10/10

I got takeout so I can't speak to the ambiance really, but my stop at Gus's was well worth it. I got a combo with 2 pieces of dark meat, beans and mac & cheese. The beans were sweet and spicy, really good. The mac & cheese was ultra creamy. The chicken (thigh and leg) was maybe lightly battered but not a "crunchy" batter like at KFC, rather a sort of sheet -- or maybe it was just the skin, seasoned to a T. The result was that the chicken was well cooked and super moist. Delicious. I deeply regret not getting a piece of sweet potato pie - I meant to return just for pie but never got to it. read more

Still rates 5 stars for fried chicken. Love how there is a little spice in each bite of breading. I got dessert this time. Pecan pie with a scoop of vanilla ice cream. The pie came out warmed up, and let me tell you it was delicious! Perfect amount of sugar and not I er cooked. The pie crust was deliciously crumbly and flaky at the same time. If you can save room after all the chicken, I highly recommend some pecan pie! read more

Gus's World Famous Fried Chicken - Three piece plate - Southern Near Me - Atlanta, Georgia

Visiting Georgia Atlanta the very first time. Got to have fried chicken when I'm there. Gus's World Famous Friend chicken, this name lives up to its reputation. Chicken is moist on the inside, not greasy on the outside, crispy chicken skin and very flavorful. Definitely recommend this place if you are in Atlanta. read more

Gus's World Famous Fried Chicken - Fried Okra - Southern Near Me - Atlanta, Georgia

The chicken here did not disappoint! The chicken was crispy, not dry and full of flavor. It even had a little spice to it. The Mac and cheese was also good. read more

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Great down home chicken, love it. I didn't think I would like it. I was really surprised

The food was good, service and atmosphere were lacking. If I never go again, I'm alright with that. read more

Gus's World Famous Fried Chicken - Three piece dark w/ Mac n' greens......like that slice of bread - Southern Near Me - Atlanta, Georgia

I stumbled upon this place while I was exploring downtown. It was a cozy (Little) restaurant with a bar. Everyone from the moment I stepped inside was so kind and inviting. I ended up taking food to go, and ordered the combo of the four leg pieces, and was allowed to switch out the sides, to mac and cheese and fries (the original order comes with baked beans and a cole slaw). Although the flavor was good, I would personally love it if they had a spicy option. Having said that, the chicken was crispy, the Mac and cheese was good and the fries were good with the dips. All in all, this was a good experience! read more

Gus's World Famous Fried Chicken - Southern Near Me - Atlanta, Georgia

This is our 2nd time here. Both times there's been issues with service wait. First time was during lunch rush which is understandable, however today we came in around 3p, it wasn't super busy. We were told to seat ourselves for dine in, we waited about 10 minutes and the lady that spoke with earlier went directly to this couple that had just sat down after us and took their order. She didn't even acknowledge us and went back to the front to continue taking orders from other people. We ended up leaving and going somewhere else to eat. read more

Some of the best fried chicken! Would highly reccomend Gus's. Good service, nice people. The ambiance isn't anything special but the food makes up for it! read more

Gus's World Famous Fried Chicken - Mac & Cheese and Seasoned Fries - Southern Near Me - Atlanta, Georgia

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Unbelievable. Best fried chicken we've ever had. And one of the best meals. Incredibly friendly and helpful service. She told us exactly what to order and she nailed it. Great music, nice vibe. Everybody seemed really happy to be there. We will be back again as soon as tomorrow. read more

This was a mixed bag. My meal and two others in my group were forgotten. No rush put on the food and watched many other orders come out. Then after almost 40 mins one of the chicken breast was still raw. It was a really big let down with the service. This spot was hyped up, but so much didn't go well. They ran out of wings and were short some of their desserts were also not in stock. You'll find the spot in the bottom level of the HUB. It was pretty mellow environment and a good amount of to go orders. read more

Gus's World Famous Fried Chicken - Drink cup saying - Southern Near Me - Atlanta, Georgia