I just stopped by Hooper's and was lucky enough to work with JT. My car was telling me that my tire…read morepressure was 23 when it's supposed to be 44/45. You can only imagine my fear of getting a flat tire when I still have to drive 30 minutes to get home. JT made himself available to check my tire. Turns out it was fine. The reader or sensor in my car must be off but he was able to look at my tire to see if there was damage and in this case, give me the peace of mind to drive home safely. I can't think JT enough. He was kind, knowledgeable and very efficient. They will be starting a room service in the near future, and I will be definitely looking for opportunities to work with him in the future. If you want great service working with a great person that will take care of you go see JT.

Great experience over all, they are trustworthy and the have the sense of urgency for the…read morecustomers, i can tell that they care about their customers, they did sell me their best quality snow tires they had but before that they also told me that they had cheaper options great knowledge and price

My daughter brought her car there for 2 new back tires on Friday. By Saturday one of the tires was…read moreflat. Being a holiday weekend there was no one to call until Tuesday. It had been 5 days and she has to pay for a Brand new tire again because there was a small hole in the side wall of the tire. They told her that she declined the warranty when she booked the appt. Wouldn't recommend

I see from another review that Scott has been the manager at this location for years. He took my…read morename and number when I called to set up an appointment (he was busy) and I was pleased when he returned my call promptly. My appointment for a repair was honored and I was very satisfied with their service. When it comes to buying tires, they'll be my first choice.

The staff was extremely helpful and responsive from the start. I used them for a pre-purchase…read moreinspection on a vehicle and they had the car not only inspected on the same day, but were able to be straightforward with me on issues that they found. I felt extremely comfortable trusting their service and would definitely use them again!

They are a life saver!! My daughter returned to ROC after summer to a completely dead car and other…read moreissues. They got her car in same day, replaced the battery, oil and got it all running smoothly again in one afternoon. Incredibly friendly and helpful staff. Excellent pricing and highly recommend them to all!

I started taking my vehicles here last year after many local people recommended them as being fair…read morewith prices and having great/quality service. The reason why I'm finally leaving a review is because I got rear ended (very lightly) so I drove to them and they did a once over. No charge. Great customer service.

I go to Tire World for more than just getting my winter tires on and off. I got there for basically…read moreall of my car needs. Inspections, check engine lights etc. The staff are responsive and nice, especially because I don't know much about cars. One time I had a light on in my car and they fixed it but the light came back after a few days. They looked at the car again for free. I can't say enough good things about Tire World!!

Poor customer service at the Pittsford, NY location. I had confirmed appointment and when I arrived…read morewas told "you are not in the computer". The desk person asked for and I showed him the confirmation. He then went back to an office and came out with I assume to be the store manager who told me I could leave the car all day (impossible) or rebook for next week. No effort to look at their schedule to try and fix their error. They were perfectly happy making their problem my problem. Not the first time I've had customer service problems at this location. Shame on me for being a loyal customer.

Will screw you I was out of town and my wife took my car in for inspection and needed front brakes…read morethe parts replacer told her he wouldn't put new parts on old parts so he replaced my rotors on my car the rotors were fine but used with that way of thinking my hole front end should have been replaced next time I hope he thinks about who is ripping off hope people read this so they can avoid and find a honest repair person

This place may just seem like a golf cart dealer and repair place, but don't judge a book by its…read morecover, they offer a lot more than just that. I was looking for a local business to get new tires onto my car, and these guys got me in within a week and had the tires installed, as well as fixed an ABS issue I had. I was more than happy after I got my car finished and I will gladly give them my business again. The labor prices are fair and the people are very friendly!

I had a tail light that was out and I did the usual on my own, changed bulb and checked fuses with…read moreno luck. Took my truck in and told them what I did and they fixed it no time. Everyone was professional and pleasant. Would highly recommend!

Yesterday i googled repair shop near home in fairport,ny and gearheads came up...god sent me to a…read moregreat place! I met travis and he immediately took in my vehicle, was extremely friendly and showed me to the waiting room, while playing with his two beautiful dogs! He made sure to show me the damaged part that he is repairing and kept me informed of the status of the vehicles repair the whole experience. The whole process was not long at all, he worked quickly! If that wasent great enough when he comes to let me know that my car is ready, he doesnt charge me and gives me a coupon for future work....this honestly made my day as a person with ptsd from bad experiences with cars and mechanics. That type of kindness is this world is lost. I will absolutely recommend this shop and be a repeat customer as well. I wish i could give them more than 5 stars! Support local businesses!

Everyone at Vesa are great. Always pleasant. Great…read moreservice,and great price. Highly recommend them. I've never had a bad experience.

An autoshop that goes well and beyond helping its customers achieve lasting performance of their…read moredomestic and foreign vehicles unmatched. My 2002 Jaguar X type running at it's very best thanks to well qualified engineered mechanics. Ask for Larry or Josh to make sure Nick is called up . Only the very best in my book. R/ John V

Such a hidden gem I almost don't want to give away my secret spot. Been there twice, was in and out…read morein no time without an appointment. Friendly, fast, and fair.

Cars Need Tires is in the center of the city, not far from the Susan B. Anthony House and Nick…read moreTahou's. In other words, it's not in the fanciest part of town. But don't judge by appearances. I had a slow leak and the first dealership I went to recommended a whole new tire, which, including labor, was pretty darned pricey. One of the mechanics there took me aside, though, and recommended Cars Need Tires. I went, and bang: instant service, and honest. No, I didn't need a new tire. It was a simple patch job. One, two, three, the job was done, and the price was so low I could barely believe it. How often nowadays do you get your car serviced with no waits, no delays, and a price you're happy to pay? It happened to me at this place, and you can bet I'll be coming back. Five stars easy!

On time all the time Excellent service…read more Scott and his crew are so professional 5 Star all the time

Fast, reliable service! They got us in and out with smiles on their faces :) Definitely a…read moretrustworthy garage....you won't be disappointed :)