Came out quickly, gave a variety of options, repaired within hours. Max was very good.read more

When I called to make appointment representative told me I was out of work area. I told her on…read moretheir website I was in their area. She said I was incorrect but would check with owner and would call me back. Never called me back! Plus from the response from Paul at the company is totally out of line. If Paul checked his website, he would see that Carol Stream is in his service area. I'm so glad I decided not to do business with your company. You seem like a rude ignorant little man am I complaint is completely valid again. Check your website. I'm in your service area!

Last week my a/c stop working on the hottest day, srg was able to fit me in asap, great service!…read moreWould recommend to anyone!

If I could give a hundred stars I would. This team is everything you'd want or need in a company…read moreyou hire. Top tier professionalism, incredibly knowledgeable, solution oriented, efficient, communicative and kind. After struggling to get a response with another company we tried to work with, SRG came in and saved the day. They showed up the day we called, came back the next day and had everything completed within the time frame they promised. They worked long hours in 90 degree heat and have done check ups on the unit and phone calls afterwards as well. We plan to use them for all of our HVAC needs. On top of all this they were fairly priced and had great options. I couldn't recommend this company more. Thank you all- Sal, Hector, Jesus, Brian, Isabelle and everyone else who came through to get the project done on time.

Today was UNBEARABLE! Inside my house was like an oven and A-Team could not have answered the call…read moreany better!They answered right away, were able to get out to me quickly and got my ac working! It was really nice to have such a stress free experience and options that really helped me understand what my system needed. I will going forward be getting regular maintenance , it just made sense.

After 5 yr ---the $1000. Motor died they won't stand behind the 10 year warranty. I was given…read more Don't bother to ask him for a warranty if you decide to go with these people

I strongly suggest you do not use this company. They are not reliable, and they do not send service…read moretechnicians as pormised. The quality of work is very poor. They installed a phase limiter on my refrigeration system which caused the unit to malfunction. Then their tech did not show up as scheduled. Buyer beware of this outfit.

If Zero was an option - I would put Zero stars. My neighbors used this company 2 years ago so I…read morecalled them for a quote when my heat went out. Their quote was almost $14,000!!! My 3 neighbors pitched in and paid $7,000, 2 years ago (the crane needed to hoist the units up to the roof is expensive I'll admit). When I questioned the price being doubled, the response was COVID related. I call BS. DO YOUR HOMEWORK people. The quote I am going with is LESS than this price gouge of a company gave me. I'd NEVER recommend them.

I contacted them without a reference because they were one of the few HVAC companies I could find…read morethat would service underfloor heating. It was easy to book an appointment for an estimate online and I received a response back quickly to suggest recommended times. The technician, Kamil G, came out and was professional and efficient. Within a week their 2 technicians came out to do the work and they showed up early and on time and stayed late to ensure that it was working properly. When they noted an error in how they set something up, they called it to my attention and corrected it right away. Their supervisor came back the next day to check the work and demonstrate how to use the system. I received 3 different quotes for this work and Global had the best pricing and was definitely the easiest to work with. I would strongly recommend them for your needs and I intend to call them back for future work.

I do not recommend them…read more They were supposed to tuneup my hvac and were in and out within minutes. Months later I also just found out. They replaced my filter with the wrong size. If they missed something this simple I wonder what else they didn't do correctly. Don't waste your money here. They will not check properly and when you need your hvac in severe weather, it will stop working.

Called them to get a quote to replace a part and the woman who answered couldn't be more…read moreunprofessional, unhelpful and unfriendly! Geez I'm a customer calling to give you business the least you could do is try to help and not say sorry we can't help you!

Follow-Up, Thank you to the Owner, Susan Carroll for…read moresending an apology letter and refunding my service call. It speaks volumes to the fact that you tried to "make this situation right". I appreciate the honesty in your letter. I'm still very concerned at the fact that your service man completely "misdiagnosed" the issue, which would've cost me over $4,000+ had I not done my own due diligence. That's not a small oversight... It's significant.

Very good company highly recommend Professional technician…read more I call the company for service, and technician Very fest and solved the problem quickly and Very good prices affordable

I had them service/ tune up my ac unit, only two years old. Six- seven weeks later the unit was…read morenot working because it was out of coolant. How could it be out of coolant so soon after a tune up?

After buying the Cadillac of furnaces which was promised a lifetime of free filters, that was…read moreuntrue. That lasted a few years. Then, buying AC from them that lasted 11 years, I was recommended to buy a new system which I did. I was later informed by others, that should have been fixed. Needless to say, I made a wrong decision in trusting this company. To add more insult to injury, I asked for a written, itemized receipt. I was told they don't do this. Sounds rather shady of a business to me. My advice is AVOID this company. They have a negative attitude and certainly don't respect their customers that have given them a lot of business!

Very poor quality installation, multiple service calls since. Extremely unprofessional workmanship…read moreand service!