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Green Collar Operations

4.7 (106 reviews)
Open 8:30 am - 4:30 pm

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Response time

10 minutes

Response rate

100%

Services - Green Collar Operations

Building energy audit

HVAC installation or replacement

Insulation installation

1 More Service

Insulation removal

Green Collar Operations Photos

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Reviews With Photos

Scott C.

Have used them twice - problems each time. Pre-sales is great (Bill Cook), but seems they contract the work out to the lowest bidder. No quality control after they have your money. First time - had a plenum box replaced at an old Hyde Park house. No one living there. They opened the attic access and left it open for days. When they finally showed up and replaced the plenum, they left the old in the attic along with any other trash including lunch! I called and Green Collar came out and cleaned it up. This is just a plenum replacement on a small unit! 3200 sq ft house in Dripping Springs. They completely replaced the ducts, blew in insulation, and basically redesigned air distribution (big bux!). There were immediate problems with some rooms freezing and some very hot. They sent a guy out to assess. We were told it was air distribution and was shown how to adjust the flow. There were no changes to the problem so we called again. This time we were told that we were going to be charged for a service call. After arguing with the co-owner, she agree this would be the last time for a free visit to fix. Only about a month had gone by to this point. Guy came the second time, readjusted air flow again, noticed some of the new ducts were ripped, and basically said good luck. We have lived with it for about a year thinking the new air distribution plan had flaws. Last week we had a HVAC company show up for unrelated issues. They went into the attic an immediately saw very clinched, pinched, and misrouted ducts (see pics). They fixed and all of a sudden the rooms that were hot for a year now are cool! They explained how the restrictions on the new ducts was preventing air flow - the very reason we hired Green Collar to begin with. Someone else fixing problems that Green Collar should have easily found and rectified even before "we are finished" stage. Bill Cook is good. After that, you are dealing with the same old don't care, let's get it done, we have their money attitude in this unregulated business. Best advice is get an estimate from Bill and then go elsewhere to get Bill's plan implemented.

The work (insulation & AC improvements) was performed Monday the 25th. You can see the immediate drop in usage.

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6 years ago

Outstanding customer service! My home is significantly cooler and my electric usage has decreased by 20%.

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11 years ago

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Robert S.

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15 years ago

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12 years ago

Further update - 1 year later and am still enjoying benefits of the great work by Green Collar.

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Robert S.

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Robert S.

Thank you Dennis! We appreciate the compliment. Take care.

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Robert S.

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10 years ago

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8 years ago

Excellent job putting in attic fan. Works great!

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Page 2 of 3

Ask the Community - Green Collar Operations

Review Highlights - Green Collar Operations

Rob and his entire team are true professionals and very conscientious about their work.

Mentioned in 25 reviews

Read more highlights

GREENTEK

GREENTEK

(210 reviews)

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Quick Cooling - During this phase, you can see the metal duct that was used throughout.

Quick Cooling

(36 reviews)

Downtown

we had Quick Cooling out to do the annual maintenance on both of our AC units. we were able to book…read moreit quickly. Tanner showed up on time and went straight to work. he was very courteous and very thorough. he took the time to completely inspect both units inside and out. I highly recommend these guys they do great work!

I contacted Quick cooling for a $150 system checkup. No symptoms, but we were selling the house and…read morethe checkup was requested by the buyer. They arrived on a cool day and checked the heating but couldn't do the cooling because of the low outside temperature. I asked them to write up what they could & issue the report. They convinced me to wait a week for the cooling check & would do it for the same price. I was amazed and impressed that an HVAC company would make two trips for $150 but agreed. They returned on a warmer day and said the system needed a new capacitor and 2 pounds of coolant. The coolant was a big surprise to me. Closing date for the house sale was looming and I either had to pay the high price or begin an emergency call with another company. I opted to pay for the coolant. The tech went to retrieve a canister from the van. I went inside the house. But because of my unease I went to the outside unit about 3 minutes later. He startled when he saw me. The canister was not connected. He nervously claimed to have completed the refrigerant addition, and offered a $50 discount. I don't believe any coolant was added, based on the length of time required by other HVAC techs I've seen do that operation over past decades. Trapped, I played along and paid over $500.

Alamo Austin Air Conditioning & Heating - Award Winning AC Service. We have been awarded the Carrier Presidents Award 4 times for our dedication to quality service.

Alamo Austin Air Conditioning & Heating

(245 reviews)

The company was easy to work with on scheduling and quotes along with identifying rebates and…read morebundle discounts from Carrier. The installation was seamless. They loaded an incorrect unit on the truck that the technician/installer recognized after the demo of the existing unit and instead of ignoring and installing anyway (sometimes challenging for a homeowner to know the difference) he called the company and went back to pick up the right one and was still able to complete the installation within a normal timeframe. Erick was very methodical & quick, yet meticulous (& didn't rush or cut corners after losing an hour to pick up correct unit) and payed attention to the details and cleaned everything up afterwards. Louis did a great job on the outside unit, new "pad", electrical connections, etc. ps... they handle registering your product, rebates and arranging the city inspector, who by the way, said it was a great installation job and loves to see installations like that.

I had a great experience with Alamo Austin Aire. My technician, Mitch Reaves, was professional,…read moreknowledgeable, and efficient from start to finish. He clearly explained the issue with my HVAC system, walked me through the repair options, and completed the work thoroughly. The service was prompt, and everything was left clean and in good working order. I appreciated the transparency and quality workmanship. I would definitely recommend Alamo Austin Aire--especially Mitch Reaves--for reliable and honest HVAC service.

Smart Air Cooling & Heating - Hello from Smart Air Cooling & Heating

Smart Air Cooling & Heating

(167 reviews)

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.

Green Collar Operations - hvac - Updated June 2026

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