Had an appointment set over a week out for 10am. I live in the basement of my place. They showed up talked to a renter upstairs, never called me and just left after only a few minutes. Tried to call them immediately which I kept just getting a message saying "can't answer phones at this time." I know this has nothing to do with their actual work which is probably fantastic, but as far as the business side of things, not so great. read more