I've worked with Eli and Green Planet on multiple mold remediation projects, and they have consistently exceeded my expectations. Eli is extremely communicative throughout the entire process, keeping everyone informed and making sure there are no surprises along the way. One thing I really appreciate is the care they take to protect the property. They always go above and beyond to cover and protect furniture and belongings, treating every home as if it were their own. Their team works efficiently, completes projects quickly, and follows all the proper remediation procedures to ensure the property is safe and the job is done right. As a property manager, I often have to coordinate work with tenants, and Eli does an excellent job handling communication and scheduling directly with them. This makes the process smooth and stress-free for everyone involved. If you're looking for a mold remediation company that is professional, responsive, thorough, and trustworthy, I highly recommend Green Planet and Eli. read more

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I can't say enough good things about Green Planet Restoration. I had a slab leak under my staircase that was affecting my living room, and I was honestly overwhelmed and didn't know where to start. From the very beginning, their team went above and beyond. They helped me find a reliable plumber right away to locate and fix the source of the leak, which was a huge relief. Once that was handled, they took care of everything else seamlessly. They thoroughly dried out the affected areas, treated for mold, and made sure everything was properly sanitized. What really stood out to me was how they handled the repairs afterward - they patched up the drywall and painted everything so well that you would never even know there was damage there to begin with. The entire process was smooth, professional, and stress-free thanks to their team. Everyone I interacted with was knowledgeable, responsive, and genuinely cared about doing a great job. I'm so grateful for their help and would absolutely recommend Green Planet Restoration to anyone dealing with water damage or mold issues. Thank you Eli, Carlos, Mauricio and the team! read more

Green Planet Restoration of Orange County - Thank you Eli and Green plant! - Damage Restoration Near Me - Irvine, California

We hired Green Planet Restoration of Orange County to perform water mitigation services at our home, and from the start, it was a complete disaster. They asked us to sign a blank document without explaining the charges or providing an itemized breakdown of the fees. Despite our repeated requests, we were never provided with a complete accounting of the charges of both the blank document and the invoice with the itemized details, nor were we given a copy of the document showing what was ultimately added after we signed it. As a result, we were unable to verify the accuracy of the charges. During the mitigation, a countertop suddenly fell. We later discovered that one of their employees, while working, knocked over the 2x4 support, causing the countertop to fall and break. Then the countertop that fell caused damage to our tile flooring. Green Planet claims they were not responsible. Despite numerous emails requesting this evidence and compensation for the damages, they have remained unresponsive and uncooperative. We immediately reported this, but months later, they still have not reached out to us or repaired the damages. Instead of taking responsibility, they falsely accused us of upgrading our kitchen, using that as an excuse to deny liability. Additionally, we have photographs and video evidence showing that the 2x4 supports placed underneath the countertop were inadequately installed and were effectively suspended in the air rather than providing proper support. Mr. Garcia's assessment and findings, made approximately one to two weeks after GPR installed the supports for the granite countertop, are as follows: "On the countertop, I believe that the company who did the EMS it's their fault why the countertop broke as I told your husband. There's no support on the back of the countertop, only in the front. When I inspected, I barely touched the 2x4 in the sink area and it fell. I saw that the countertop had already opened up and is a risk of falling. Your husband told me that about a week or two after the setup, he called the EMS company to add more support. The reason why that countertop broke is because they didn't support the back." We also informed them that the temporary supports they installed were inadequate. After we raised these concerns, they came out again to put more support beams. While doing this another countertop fell. It has now been over five months, and there is still no resolution. The lack of communication and accountability from Green Planet and their legal representation has been appalling. Despite being listed as BBB accredited, our experience reflects a lack of professionalism, accountability, and customer care. We have been left dealing with the financial burden and repairs on our own. Needless to say, we have had a very disappointing and frustrating experience with Green Planet Restoration of Orange County. Based on our experience, we cannot recommend this company. We are deeply disappointed by the way Green Planet and its legal representatives handled this matter, and we hope others do not have to endure the same experience. read more

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We had water damage and called Green Planet Restoration. Eli, the owner, was responsive from the first call and had a crew out fast. They contained the affected rooms properly, ran air movers and dehumidifiers, removed the damaged drywall and flooring, and kept the rest of the house clean and protected the whole time. Eli walked us through every step and gave us solid, straightforward solutions instead of upselling. Fast, reliable, professional. Highly recommend. read more

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We returned from vacation to discover standing water in the kitchen caused by a leak in the refrigerator line. Green Planet Restoration took care of everything. Adi in the office was especially helpful- responsive and great at keeping everything on track. Excellent service!! read more

I can't write a recommendation that can fully convey my enthusiasm for this business. My house crawl space had been flooded during the last winter's rain storm. The dampness remained until the beginning of the summer when this company provided its services. The wetness had created mold that coulde weaken the house floor boards and require replacement at a very large cost. Not only did they use fans to dry out the area, they painted the wood so that mold would not grow there. Somehow this field is dominated by liars and cheats who try and frighten customers into hiring based on instilling warrantless fear and hoping that the target is too busy to get other competitive bids. One company went through my house and got beeps on their monitor and told me that the floor boards were already damaged and I needed to hire them. Another brought in someone who knew nothing about the field and just took pictures to send to his boss who told me I had a kind of fungus buried in the ground in the crawl space and needed excavation to pull its roots. Both bids were astronomical. Fortunately, I turned to Yaniv at Green Planet who explained that these "analyses" were all bullshit. He couldn't have been more helpful and responsive to my many questions. He was one of one of the most outstanding representatives of a home company that I have ever found. Also, their price and level represented the absolutely best bid. Sense that I'm positive about this company. Absolutely! read more

Eli and his team at Green Planet helped us when had a water damage situation due to our fridge. Eli was knowledgeable and answered my questions about the process. We were able to get a quote quickly and begin the work. The work was done thoroughly and cleanly every step of the way as they removed the damaged area, fixed the wall, and painted it. There was no delay once we got the work started. We were pleased with the end result and any feedback we had was addressed. Eli had good communication throughout the process. read more

Excellent company. Referred by my cousin, a contractor. Previous company caused cross-contamination, but Elico and the green planet team cleaned everything, set up a proper barrier, removed contaminated material and post-test certification. They worked extra hard to pass HOA scrutiny and had to send paperwork back and forth for 2 weeks. Great communication and prices. read more

EFFICIENCY | PROFESSIONAL | 0 OUT OF POCKET Pros: - Guided us through the whole process from end to end. - They were always patient and were able to explain each step very well and clearly - They addressed the urgency and even worked during holidays and weekends. - They communicated with our insurance directly and handled that un-easy process. - They put us as the top priority, instead of the insurance company. - They treated our home like theirs. They protected every single spot that was not being affected by the damage. - Their confidence calmed us down and never worried about "what the insurance will cover or when the insurance will pay for the services" -Very sharp, nice, and clean job. Cons: You might think they're too nice to believe in the beginning. Later on, you'll find they're really nice. Feel free to believe it. Our Story: We had very serious water damage at a 2 floors townhouse. The accident happened at 8 pm on a Friday evening. We called an emergency number right away and had no clue what to do or what would happen next. Greenplanet showed up within 45 mins with all equipments that were needed. They quickly set up everything and gave us a very detailed and clear procedure for next steps. By then, they already used their professional service to smooth out our stressness by 80%. In the next few weeks, they came every day to check the condition and see if it was ready for repairing. During the time that they had to wait for drying, they set up the preparation work so that whenever the condition was ready, they could start repairing everything. We went traveling during the drying time but they didn't stop working even when we were not home. From the day they said they could start repairing to the date they finished the whole project, it was only 5 days, including a weekend and a national holiday. We have been working with contractors since 2018 and renovated 3 houses. We've never seen a team like them, that not just addressed the urgency, but also cared for our home like their own. I really recommend this team and Green planet. You'll never go wrong with them. read more

Green Planet Restoration of Orange County - Water Damage - Damage Restoration Near Me - Irvine, California

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I had water damage as a result of a leak from neighbor's refrigerator ice cube line. State Farm, my insurance company, highly recommended Green Planet Restoration to come out and take care of the damage. From start to finish, Green Planet Restoration has been very professional. when things didn't go well with the insurance company, Eli helped lift my spirits and encouraged me to trust God to work it all out. which he did. First the water mitigation crew came out, diagnosed the problem, and began the drying process with the big fans. Then they cut out the drywall that had the mold on it, and they took up all the flooring downstairs. Then the reconstruction crew came in, replaced the drywall and floor. After that, they repainted the entire downstairs, and how beautiful it looks. They did a marvelous job relaying the floor, painting the floors, and putting the drywall back up. You can't tell that there was ever a problem. I highly recommend Green Planet Restoration. Thanks Eli for a job well done! read more

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After assessing multiple companies, I consider myself fortunate that I chose to partner with Green Planet Restoration to treat the interior water damage of my home after a leaking roof left me with necessary repairs in both upper & lower parts of my 2 story home. These guys put in quality work with helpful, accommodating attitudes, and reliable communication. You will be doing yourself and your property a massive favor by connecting with Green Planet Restoration. read more

Eli and his staff are amazing. That are very prompt, clean and do a thorough job. No need to go anywhere else. Pricing was very fair as well. Will use again without hesitation. read more

Thanks for Eli and his team! I was very impressed by their patience and professionalism, and I will most likely choose their services next time, highly recommend! read more

Flood damage led us to discover black mold under drywall. Green planet came quickly and got started immediately. They made a plastic containment area, quickly and efficiently removed the mold and repaired all of the damage. Fast, reliable and professional. Very well done no complaints. read more

Very pleased with the service provided by Eli and crew. They were quick to respond and get an estimate for us. Everyone we encountered was professional and friendly. read more

They did great work getting the mold out of the house. They gave progress updates along the way and made sure I understood everything they were doing. read more

Green Planet Restoration did an excellent job removing the mold in our bathroom and laundry room. They worked cleanly and efficiently, taking great care to protect our floors. Eli and his team are friendly, show up on time ( a rarity today in this industry) and follow through on their promises. They went above and beyond what was originally requested. We also had them demo the bathroom and that was also done efficiently and with care. We highly recommend Green Planet Restoration. read more

WOW! Dan and his team were beyond helpful when we had water damage in our home. They quickly responded and were on top of everything but most importantly they communicated with us every step of the way. They explained the details, kept us in the loop and always answered our questions. We were grateful for their thorough work and truly felt that they treated us like family. It was a very stressful time for our family, and they made us feel comfortable and supported during the entire process. We cannot thank you enough! read more

There are so many great things to say about Eli and his team (Alberto, Mauricio, Pablo and Renee) at Green Planet, that I'm having a hard time figuring out where to start! First and foremost, Eli and his team gave me the DREAM HOME that I've always envisioned. See before/after photos for reference of their amazing work. If you have any doubts about signing on with Green Planet, put those aside and sign on with them asap! They go above and beyond to help you with your insurance claim and to get every last penny that is covered in your policy in a professional, compliant, and streamlined fashion. Back in October 2021, we had a downstairs toilet overflow, which flooded a good portion of our home. My husband randomly found Green Planet online to help with the clean-up. At that time, we thought we were only going to be using them for a week to help dry out the walls and floors. But, long story short, we were so impressed with their efficiency, knowledge and communication, we signed a contract with them to handle the demolition and construction portion as well. On top of that, we added a mini remodel of our downstairs with them. They handle painting, flooring, plumbing, electrical and even moved gas lines for us! They are a 'soup to nuts' one stop shop, and impressively good at all phases. Our major pros include: * Professional communication and accessibility to decision makers throughout * Expertise at every stage: clean up, remediation, construction, insurance, etc. * Management of the insurance adjuster was amazing, and while I stayed in the loop and made every final decision, they did all the negotiation, furnished evidence, etc. * Flexibility on approach and customization within the bounds of insurance regulation and reimbursement was a huge plus * A+ contractors when it came to professionalism, flexibility, timeliness, and quality of work * Always willing to hear us out, discuss options, pivot when necessary, and find common ground - THIS IS PRICELESS! Overall, I feel extremely blessed that my husband found Eli and Green Planet. Perhaps you will read this review and don't have to shoot the dice! read more

I will say my family and I have had a tough year so far. We would like to share some of our experience with Green Planet. Unfortunately, we woke earlier this year to a flooded home and this has been a traumatic time for my family. The unthinkable happened and wasn't sure what to do, beside grab a broom and start sweeping water out the front door. My insurance company mentioned it was my responsibility to find a restoration company to clean up and relocate my family to a safe place since our home was not livable with the amount of water everywhere. After reaching out to a few companies on Yelp, I had to leave callback requests or a message with an answering service. I came across Green Planet and spoke with Eli. Eli answered and got straight the point, asked if everyone was okay and a few questions to find out how bad the problem was. He mentioned it wasn't a problem and quoted me a 30min for his team to arrive. I had to confirm the 30min ETA, but he confirmed 30min as I was a little relieved help was on the way. Green Planet arrived about 35-40min later, but that was okay since I had team show up and they cleaned up the water fairly quick for us. Eli provided a couple hotel recommendations near by which was very nice of him. I share this with other Yelpers as I appreciate Green Planet for keeping us calm, walking us through the process, and giving peace of mind that they will be taking care of our home for us. I personally highly recommend them, they made our traumatic situation as calming as possible. One last thing, the communication has been exceptional. Eli answers my calls or respond back pretty quick. From the clean up to the repairs they have helped with our sadness being away from home. We're looking forward to moving back in soon:) read more

The upstairs bathroom flooded causing mold in the ceiling and walls of the laundry room below. Eli and team did a great job removing all signs of mold and repairing the walls and ceiling to look like new. Everything was neatly and professionally done. I would definitely recommend to others in a similar situation. read more

We had a leak under our dishwasher that had been going for some time without our knowledge. We only noticed when the flooring in front of the dishwasher became damaged. Eli responded very quickly and came out with his team to check the damage. He recommended we go through insurance for the damage, and helped guide us through that process (it was our first time filing a claim). Eli was super responsive with any questions we had while filing the claim, and offered to communicate with the insurance company directly, and be present at our house any time a claims adjustment activity took place. His team got started right away with moving the dishwasher and checking for additional damage. They set up floor dryers and let them run over the holidays, still being responsive to our questions over Christmas. They showed up first thing in the morning and removed all the drying equipment after making sure that it had done its job. Unfortunately insurance denied our claim because the leak was not a sudden emergency, so we decided to not move forward with additional repairs (Eli confirmed that there was no mold or structural damage after the drying). Eli tried to fight the insurance company on our behalf, but without much luck. He was accepting of our decsion to not do the extra repairs, and re-quoted the job to invoice for just the drying operations. Eli was very responsive and fair throughout the whole process. He offered us advice, and adjusted plans to accommodate changing situations. His responsiveness was especially great given that this all happened over Christmas. read more

I will preface this review by saying that I did not actually contract Green Planet for any remediation services. I am simply reviewing based not the fact that they were responsive, friendly and thorough. Eli came out and used equipment to detect where the water was in the walls. He put together a comprehensive proposal at no cost. If you want a thorough and professional restoration/water damage remediation, it seems like a wise choice based on what they were recommending. In my case the owner of the property decided not to move forward because the prior owners wanted to manage it. read more

We had a large flood in our back two bedrooms. Not only did Eli and his team come immediately, they started the clean up and brought equipment efficiently. Eli sat with me as we went through insurance information and was communicative, courteous and very nice/compassionate every step of the way. Their work was excellent and looks as good as it did before. I highly recommend Green Planet! read more

Thank you Green Planet Restoration for an amazing fast and clean service! The team was excellent, they removed all the mold from my bathrooms, and also fixed water leak that was urgent to take care for. I will defiantly recommend to use the service from this company, they saved me! Thank you very much! read more

I needed help immediately with a water leak that was creating mold behind cabinet cupboards. As if that wasn't bad enough, the home came up hot for asbestos and lead-containing tile. My homeowners' insurance offered no guidance or assistance so it was solely on me to take care of the situation before there was more damage. Thankfully, I called Green Planet and spoke with Eli. After assessing the situation, he explained everything that needed to be done and answered all my questions (a very patient guy!). Eli handled everything which was a huge relief since the disaster caused me a tremendous amount of stress and worry. The project started promptly and went smoothly with no hidden surprises or costs. Green Planet is prompt, professional, honest, communicative, and friendly. Their pricing is reasonable too. Eli is absolutely the best to work with! read more

I had a plumbing leak behind a wall in my living room. Mold and mildew had accumulated quite heavily. Eli of Green Planet came out and quoted. He gained my trust enough to proceed without further quotes. THe job was started while I was on vacation and finished shorty after i returned. The completed job looks fantastic. The finishing specialist did an outstanding job on the drywall, flooring and painting. He arrived to my place on time every day and was professional and courteous. I would not hesitate to call Green Valley Restoration, Irvine again if needed. read more

Eli was amazing very informative and punctual. I called them to help with mold and water damage at my place of business and they were very quick clean and professional. After they removed all mold and water damage they refinished all walls and areas like if it never happened. I highly recommend them to anyone! Best company in the business! Keep up the great work Eli. read more

Responsive, professional, restoration experts. Thanks for the help! We had a great experience with this team read more

We had a great experience with Green Planet Company. They are efficient,professional and fast working.The price was fair. Thank you for your work. We are mold free now. Well done. read more

It's our second time worked with Green planet restoration for the water leakage. They were quick response , competitive price offering and fast service . They also referred a third party lab for a full air test run. We will highly recommend the company for any immediate emergency repair. read more

Green Planet Restoration of Orange County - Damage Restoration Near Me - Irvine, California

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I would recommend Green Planet Restoration and Eli G. for those unfortunate events we all go through. Our toilet upstairs decided to come loose and was dumping on our downstairs bathroom. I called GPR and Eli was out to our home with a few hours. He got the machines delivered and worked with us to make a plan. He was available at all times and had professionals come to do the work. We were very pleased with the results. read more

Eli and his team did an amazing remediation job for us. They worked around our schedule, sealed off the work area and finished the project in less time than I thought it would take. Their price was fair and I would not hesitate to use them again. read more

Great approach, great service, great job was done in a very short of time, very neat, and responsible group. Can't thank all enough!!! I will recommend mire than 100%. read more

I'm so happy with the service I received from Green Planet. They were very professional. Eli helped by speaking with the insurance adjuster and made sure everything went smoothly. In addition, he explained step by step what to expect to restore my walls from the leaky pipe. Highly recommend their services. read more

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I am beyond grateful for Green Plant restoration angles! My parents had a terrible flood in their 2 story home in Irvine. They called me in the evening freaking out, literally drowning in water. I live about an hour and a half away from them so all I could do was freak out with them. I couldn't even offer them a place to stay. I contacted Green Plant here on Yelp and someone replied to me immediately. Shortly after, we spoke on the phone. Within less than 45 minutes, a crew of 3 people was at my parents house. They immediately extracted the water and sanitized the area, and left equipment to dry out the areas that were flooded. What was even more impressive then their punctuality and professionalism, was how calming and how nice they were to my mom who was absolutely hysterical. I told them that if nothing less, being able to answer every single one of her questions in the middle of the night - was already 5 star review worthy LOL I highly recommend Green Plant for water damage needs. They are awesome! read more

Eli was AMAZING! we Had a leak the Sunday before Labor Day, and I called thinking I would get a voice machine, he answered and was there the next day with fans and dryers. Super responsive, understood our situation perfectly, and worked alongside our insurance to make sure everything was taken care of. Beyond that his team did great work in the repair and replacement of the cieling and it looks amazing!! I would fully recommend him to anyone!! read more

I had a project up in orange county, I interviewed 3 companies, green plant restoration were the most professional guys out of the companies out there, honest and comfortable to work with. They finished the project in one day! Highly recommend read more

I wanted to leave this review here to relay a very good experience I had recently with this company. My parents had some water damage under two sinks and in a ceiling and I called GPR and scheduled for an in person estimate and Eli came to the house himself the next day. I received a detailed estimate and Eli was very helpful in answering all my questions. They were able to schedule the work in about a week and did a very clean and professional job. Also, when there was a change to the scope that required some additional work, Eli handled it in a way that was very fair, which is something you don't usually see. It was a pleasure working with Eli and his team. read more

We had the pleasure meeting with Eli at green planet restoration when we got a downstairs flood. He came right away and set up the house in motion, having a flood is not a short process, but Eli was there all the time and explained to us every step of the way especially during this challenging time. Thank you to the team and a special thank you to Mauricio who went above and beyond! read more