Service was amazing!! The staff are extremely friendly. They know what products would work well…read morewith my hair. The atmosphere is very luxury.

Rosa did amazing highlights . Victoria did a fantastic blowout and curls . Staff all niceread more

Stylists are respectful and capable. Location is comfortable and convenient (near transportation).read more

Concept Salon is a jewel on Avenue U and East 28th street in Brooklyn. The staff are highly…read moreskilled, friendly, gentle and kind. The cost is below most I've ever known. Anna created a new hairstyle for me that I love. George created a smooth straight beautiful style on his client that I love as well. I arrived after work and they told me not to worry about my appointment going overtime. They are very generous with time. I recommend them with all my heart and I love my hair again!

I have been going to Val for years now. She is the best, always listens and helps me when I am…read moreundecided. She does her best to get me in when I have something coming up. Her side kick Deidre is also amazing. I highly recommend Val and her salon !

I would strongly recommend avoiding this place. My experience was extremely disappointing. The…read morestaff came across as immature, unprofessional, and dismissive toward paying customers. Instead of providing good customer service, they seemed more interested in talking among themselves than addressing customer concerns. What was even more frustrating was bringing my concerns to the owner, Valerie, only to feel completely ignored. Rather than listening to legitimate customer feedback or attempting to resolve the situation, she appeared to defend her employees without considering my experience. My interactions with Paige and the rest of the staff left a very negative impression. As a paying customer, I expected to be treated with respect, but that was not my experience. I won't be returning, and I cannot recommend this business based on how I was treated.

Came back to À La Mode after a color disaster somewhere else... best decision I made…read more Shadi fixed my blonde like it never even happened--he knows exactly what he's doing and doesn't rush the process. And Zeina? Blowout perfection every single time!

I'm happy I discovered this salon. My stylist Sam is excellent at highlighting hair; I've gotten so…read moremany compliments on my hair. She's also great at cutting and shaping curly hair like mine. The brothers who own the salon are always welcoming and friendly.

BE AWARE For your kids, TEENS don't go with out a parent standing over watching them!…read more They take advantage! I treated my granddaughter to getting her nails done. They put glued on nails on my granddaughter and charged her $60 she has never gotten her nails done shes 15 years old. they said they had no sits for my daughter to sit with her child they did that so her mother didn't see they were gluing on nails. The next day they started to fall off my granddaughter was crying out of feeling sad and wish she have known it was heart breaking. They took my money knowing their wrong and I don't want that to happen too someone else's child. So be aware and WATCH everything THEY DO! or simply do go here.

My Wife and kids got their hair done at this salon for the holidays and it all came out amazing…read more Karen the hair stylist was also very kind which made the experience much better. I highly recommend this place to anyone that wants to get their hair done without overpaying like what most other salons charge.

I've been there a few times, and each time the service has been horrendous. My last experience she…read moredidn't get off the phone the whole time ( two hours) that I sat in the chair. She was shouting and screaming in Chinese at someone. She didn't even get off the phone to rinse my hair out since I had both highlights and low lights in at the same time. Instead She asked her assistant who speaks no English to remove only the low lights first so they don't mix in with the highlights. But of course, the assistant didn't do this. The two shades were now mixing together. I got up off the shampoo chair and firmly told her to get off the phone and take care of my issue because her assistant did not know what he was doing . The service was terrible. Her attitude is unprofessional and the salon is extremely dirty. And she overcharged me 195.00 saying she also gave me a haircut when literally she just trimmed my bangs. She's not a nice person and has a very nasty disposition. I wouldn't recommend anybody going there unless you want to be abused and over charged. There no list of services anywhere, so she charges you as she sees fit. So unfair. Do yourself a favor and stay away .

It was my first visit to Beauty Option Salon I had Russian Jell manicure with Alina, pedicure-…read moreMarina, and hairstylist -Oksana. This three ladies really pampered me and did wonderful job. Besides being wonderful masters, they also very friendly and make salon vibe pretty awesome.I highly recommend them. I know Im going back

Olga is the best nail tech ever! Always come out with amazing nails that last me for a good while…read more Natalia does an amazing job with hair! This salon is so clean and nice. They always offer you tea/coffee with a chocolate. I love coming here. It's a relaxing experience.

I came here during the weekdays last month and was very excited about my haircut because of the…read morenumber of positive reviews. Unfortunately, my expectations would backfire because of the subpar customer service. Upon arrival, I greeted the employees in English and was situated in one of the styling chairs. I was the only customer there along with a male and female employee. I was then asked by the female employee if I wanted to wash my hair to which I said no because I had already washed it at home. Since I came in speaking English and a little bit of Mandarin, both assumed I couldn't speak or understand an ounce of Cantonese when in fact I could. The female employee spoke decent English and served as a translator between me and the male employee who ended up cutting my hair. They then proceeded to blow dry my hair and this was when they started making some rude remarks about my hair in Cantonese. The main comment that was repeatedly said by them was how oily my hair was. I'm sorry I just happen to have a more oily scalp due to hormones and genetics? I have visited other hair salons before where I would wash my hair beforehand but have never experienced hairstylists commenting rudely right in front of my face. My hair was straightened afterward to which the male employee continued to make disparaging comments about my hair, such as "her oily hair is ruining the straightener" and "she wouldn't be able to do many hairstyles on her oily hair." Aside from the unpleasant comments, he was also a little aggressive when brushing my hair. There were a few instances when my head would bump against the hairbrush. I was charged a total of $28 which I thought was a bit expensive for a simple haircut because my hair wasn't that long to begin with. Overall, even though I was satisfied with my haircut, I will not be visiting this salon again.

Went here today with my mom and sister to get our hair done and the staff was very friendly. The…read moresalon is well lit and clean. They also offer free snacks and drinks downstairs for the customers!