Jason was quick to respond and completed our job efficiently. Also I thought his pricing was…read morereasonable.

I requested an estimate from this company for a simple burner element replacement on a glass top…read morerange. The part costs about $75 online. Their estimate was over $470.. seriously. They obviously don't have much expertise since I watched a YouTube video and all it takes is removing 4vacrews for the glass top and disconnecting the single burned out element. Sadly, this is a rental property and I'm over 100 miles away so I was at the mercy of these incompetents. The technician recommended I replace the range since the repair cost would be so high which I would up having to do. Honestly, their cost factored out to about $200 an hour (and I still had to pay over a hundred for their ludicrous edtimate

I got a response within 10 minutes, possibly less after requesting a quote. I had Artem here, at my…read morehouse within an hour and the job of fixing my dryer was done in an hour. ABSOLUTELY IMPECCABLE SERVICE!!! Super grateful and I've already shared their number with several people and already planning on hiring them for some other things. Price was perfect! Easy payment options and was able to use financial apps to make things easier. Great experience! Thank you!

Absolutely great. They were quick to respond and resolve my issue. The technician was very clear…read moreand even though he couldn't fix all my issues (he explained why) the rest was handled professionally and swiftly. Will definitely be using them again.

I called them to repair my refrigerator, but they were honest in saying that they couldn't fix it…read more They also provided me with direction on contacting the manufacturer instead. This saved me a ton of money because my fridge is still under warranty. I really appreciate their honesty and integrity. They could have easily tried to fix my fridge and charged me a lot of money, but they didn't. They were more interested in helping me save money and get my fridge fixed properly. I would highly recommend them to anyone who needs appliance repair.

If you want a company who will just guess at the issue without taking a look at your appliance than…read morethis is your company. If you want them to order the wrong part for your broken appliance, then this is your company. I would not recommend them at all if you want you appliance fixed though...

We had a great experience with Ralph Messina & Son. They came out promptly to diagnose our dryer,…read moreordered the necessary part, and returned on schedule to complete the repair exactly as promised. While they were here, I also asked them to look at a refrigerator light issue and a couple of burners that weren't working on our stovetop. They fixed the refrigerator, gave honest advice on the stovetop, and were professional, knowledgeable, courteous, and efficient throughout. I highly recommend them for appliance repairs.

Ralph came to fix our dryer in November 2024. Seemed like a great guy. We had a fun…read moreconversation. Ralph told me that my dryer was the top of the line but needed a new belt and roller which he installed. The unit worked for two months. Ralph returned in mid January 2025 and discovered that a new part had to be replaced which he did. Before he left he tried the unit and it wouldn't work, suggesting it was yet a new problem. He had to order the part and came back a week later and installed it. Still not working. In a huff he got up off the floor and told me to buy a new unit. So much for my "top of the line" unit he said I had. He left, muttering to himself, with my dryer in pieces all over the floor. I do not recommend this company for service.

Andrew came out to our home twice to fix a washing machine. He ordered two different parts and put…read morein almost two hours trying to fix the machine. No luck. He was frustrated understandably and did not charge us anything. While that is very nice, we regret his spending the time and effort and hope that other people will use this review to find that this is a very honest company. They were on time, good to their word, and provided excellent service. The machine is old and needs to be replaced. Five stars.

Sean in parts was super nice, caring, and went out of his way to help rectify problems I had with…read morean order I placed with Appliance Parts Group. I will definitely go with "this" company in the future for all of my parts needs!! Way to go Sean at All Brands!!

Hemi's provides excellent communication, notifying you when they are on the way. They offer…read morereasonable rates and don't waste time. They are polite and care about keeping your house clean. They've fixed four appliances for me and all are running great.

Just moved into a new home and discovered a problem with the microwave on a combo oven. Since we…read moremoved a good distance from our former home, we were a bit concerned HEMI would travel the distance. For a nominal fee ($10) they came out within a few days, diagnosed the problem, replaced the defective parts and had us up and running. HEMI has always come thru for us and did so once again. They are dependable, proficient, polite and our "Go To" service for any appliance repair. We wont even consider using anywhere else.

This not a reputable business and I would never trust them in my home again…read more Reed's Appliance came out to diagnose our oven, which was old but still partially functional and we were therefore on the fence of repairing or replacing. The bake element wasn't working, but the broiler was so while I could use the oven, the temperature was about 60-80 degrees off from what the thermostat read. During the visit, the technician burned himself by touching the broiler, proving it was hot and working at the time. Honestly in hindsight, this should have been the first red flag because never have I ever seen a technician mindless touch an element that is known to be hot. While sucking on his burned finger, he then pulled the oven out and worked on the panel in the back, commenting on a loose connection that he said he could repair. Immediately afterward, he pushed the unit back into place, turned on the oven and it was now completely dead. No bake or broil and a continuous error code. When my husband reasonably asked what the company would do since the oven was now worse than before the technician touched it, the tech became defensive, insisted he didn't cause the issue, despite my husband (an engineer) explaining how he fried the circuit. The tech was visibly overwhelmed and when my husband asked again what the company can do since they made the oven worse, he said "there's no charge for today," and stormed out, leaving the check I had already written on the counter. The owner called me and launched straight into yelling, cutting me off, accusing me of refusing to pay (false), calling me a liar, accusing me of deliberately trying to screw over a small business, and finally telling me I'm a "horrible person." She had no interest in hearing what actually happened or settling this reasonably. She even twisted a harmless joke I'd made about wanting a new oven into proof of bad intent... the logic of which is evidently lost on me. After reading other reviews, this appears to not be a fluke with this woman and if business is hurting then I'd insist her to look no further than the mirror. She came across as completely unhinged and wildly unprofessional. After I hung up on her, because no person deserves to be verbally abused, there was a knock on my door and the tech came back, asking for payment! I reminded him that he said there would be no charge for today when he stormed out to apparently call his boss. He then said "I only said that because it was clear you weren't going to pay us." Again... the check was literally on the counter. I attempted to calmly explain how it was unfair to be expected to pay full price for a diagnostic that made my oven no longer usable and in fairness to him he said that was reasonable. I said I'd expected the owner to call me to discuss how we could make this right. Based on the tech's statement of "you wanted a new oven any way," he seemed under the impression that it was ok to break the oven entirely, as though a new one would just materialize. To be clear, I want a working oven. If the cost to repair was going to exceed 500 dollars, I would buy a new one. After his tinkering, not only can I not use the broiler but now the fan runs continuously and I had to unplug it altogether, rendering it useless (including the cooktop) until my new oven arrives. I told the tech we could resolve this amicably if the owner apologized. He said he'd call her in his truck and come back if she agreed so we could settle. He drove off then so God only knows what this unstable woman had to say, if he even called her at all. Bottom line. The diagnostic made the problem worse. The technician waived the fee and walked out. The owner responded with verbal abuse instead of accountability. Appliances fail. Mistakes happen. Screaming at customers, calling them liars, and insulting them when your company causes damage is unacceptable. Use this company if you're comfortable with that risk. Otherwise, consider yourself warned.

BAD EXPERIENCE!!! They will quote you $95 but charge you more with no good explanation…read more We requested a service call on May 31 2023. They told me on the phone it would be $95, which goes towards parts and labor if you choose to use them for the work. Guy showed up, looked at our fridge for 30-40 minutes. He fixed a small leak and charged us $125. I called to complain and the guy said he did $125 worth of work. No explanation, no hourly rate calculated, no parts used. If their service costs $125, they should say so!!!! Dishonest. Find someone else.

They came out fast and were quick and professional. The dishwasher and oven now work.read more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!