Review for Greenleaf Produce My experience with Greenleaf Produce has been incredibly frustrating and disappointing. On October 23rd, one of their trucks kicked up a rock that hit my windshield with force, immediately creating a bullet hole-like impact and a spiderweb crack at the bottom of the glass. Over the last two weeks, this crack has expanded across both sides of my windshield, making the damage even worse. The worst part? This could have been entirely prevented if their mudflaps were working correctly. The truck did have mudflaps, but they were flapping up wildly, completely exposing the tires--as if they were "flying like a cape" rather than doing their job to protect other vehicles. I even have video evidence showing the mudflaps failing to function as they should, and I'll be attaching photos below to show exactly what I mean. When I reached out to Greenleaf, getting in touch with the right person was a huge hassle. After several days and multiple attempts, I finally connected with the department head, who said he'd reach out to insurance and follow up with me. Yet I had to chase him down again, only to hear that their insurance won't take responsibility, claiming that "Greenleaf didn't put the rock on the road." This completely misses the point: while they might not have placed the rock there, their inadequate equipment and non-compliance with proper safety standards caused it to hit my windshield. As a single mom, I can't afford this $900+ repair, yet Greenleaf Produce has refused to take any responsibility. To anyone considering doing business with them, beware: this company's negligence caused serious damage, and they've made it clear that they won't stand behind the consequences of their actions. read more

GreenLeaf - How is this mud flap supposed to prevent rocks from escaping? Come on Green Leaf?! - Specialty Food Near Me - Brisbane, California

I ordered through Greenleaf at the last restaurant that I worked in San Mateo. The smartphone app made it easy to place orders and check prices in even in the walk-In. They would send seasonal flyers with our deliveries occasionally as the seasons changed. Our driver Oscar was always cracking us up and was friendly. Pricey, but worth the quality and variety of products that they carry. Would recommend! read more

This review is solely for the customer service and driver. Friday afternoon one of the trucks double parked blocking my car to where I couldn't get out. I honked. No one came out. 10 minutes later I called the number on the truck being considerate instead of calling for it yo get towed. I called and a man took my call I'm unsure of his name but it was something along the lines of Ashby...or sounded like. When I explained the situation his snide remark was "oh everybody double parks in San Francisco" well yeah, they do but not on a residential street and as far as I'm concerned, a good delivery truck I would think would double park in front of s store it was actually delivering too, it clearly was not...anyway at the end of the conversation he says "Ill see if dispatch can get a hold if him" and then chuckles. Clearly meaning he wasn't going to call dispatch. 15 minutes later my husband and I see the driver coming out if a crack house...what was I doing in that area you ask? We were buying fish for our tank around the corner. Anyway I'm not going to explain my theory but it was so obvious the guy was getting high. Poor thing, I felt bad for him he was so clueless and he confirmed he didnt get a call from dispatch so.... Anyway, if you care at all about the safety of others and if you want to prevent your company for going under, I suggest you drug test your drivers especially the driver of truck #55 on Friday 11/3. Shame on you both for your carelessness. read more

They have a horrible customer service, I called as new customer, the guy who answered me was so rude and he didn't even care about I' Getting as a new customer, still I believe to not judge businesses from bad individual employees so I called back to report him as he's ruining their business and they showed me that they are going to take care of this but no one tried to get my information and me call back number, anyway I found another company who were so happy to have a business with me , by the way I my order more than $3000 a month at least read more

A good produce company that I have dealt with many times. The products are generally of good quality and if not they are quick to issue a credit or replacement item. They keep the warehouse clean and most of the employees seem to have pretty good dispositions. The delivery personnel seem to generally know what they are doing and provide pretty good customer service compared to some of the others we have dealt with. They will actually take the items to your walk-in area and go through the order with you, instead of dropping it off at the front of the building and letting you play the game of "where are the carrots?". read more

My review is from the other end of Greenleaf's business. They buy product from the farm I work at, and over the years I have seen a tremendous effort to raise quality standards while still maintaining close relationships with local organic farmers. I'm not going to self promote, in the interest of remaining true to the review, so I'll leave the name out of it. They can be a tough one to deal with. If our product doesn't look great, they have no problem sending my truck right back where it came from. It's a pain, but the quality control has gotten a lot tougher, especially since they hired on some great team members in that area. The infrastructure has improved a lot too! Their new refrigerated receiving dock is top of the line! This means that product never has to be exposed to out of range temperatures when unloading from a refrigerated truck. I just had to say something, because I see the hard work on their end, and I've got a unique perspective on it. I see the end of it that isn't at your restaurant, the beginning. I may not be the best at reviews, but I gave it a shot, and just spoke about what I've experienced. read more

Greenleaf has incredibly fresh produce and their customer service is amazing! I'm always looking forward to my next order. Definitely try their avocados and orange bell peppers -- incredible! read more

They used to be so good and expensive. Now they are just expensive. They have horrible manners on the phone and in the warehouse. Down right disrespectful! Deliveries are NEVER in the delivery window. Even when they forced me into a certain time slot, they never delivered on time!! Lied to me about bringing the product later that day that I ordered, was billed for, but not delivered!! Horrible business!! I say try VeggieWorks! They carry most of the same products and same farms but much less pricy. They also care and are nice!! read more

most of the things liz b says are true, now while not necessarily a horrible company to be a customer for(though they kind of hate their customers) it is much worse being an employee for this place, especially in the customer service department. the customer service manager treats her staff horribly and uses unethical business practices to get what she needs out of her staff to make her look good, so in short, apart from the manager of customer service the rest of the employees at this place are pretty solid read more