Unbelievable. I just purchased a deal, $50 for $100 worth of service, and when I called to schedule…read moreservice, Mike the owner informed me that it's not worth it for him to clean my studio carpet for $50. The reason why I chose to go with him is bc of the good reviews and the deal. That's the whole point of running specials, to gain recognition and build a happy customer base on Yelp. So apparently, I now need to waste my time getting a refund for my deal from Yelp. He told me he would recommend others who are cheaper, because his services are too good for me. What kind of customer service is this? What's worse is that we got disconnected due to bad connection, and he hasn't called back nor is he picking up the phone when I call. It's pretty obvious he's avoiding my call now. Does he really think I'd keep this to myself when I bought the deal on a REVIEW SITE called Yelp?

These guys did a great job. They were nice, honest, and professional and price was fair. Showed…read moreup on time and got right to work. Carpets looked amazing after they were done and best of all no waiting for the carpets to dry. Will definitely be calling them back when it's time again.

I had a bad experience with carpet cleaning before, so it took me a few years to decide to call…read moreanother company! This time I chose Platinum Carpet Systems. Lucky me!!! I sent them an email to ask for as estimate and got an answer right away (seriously, it took them 5 minutes to answer me!). All communication was through email (which I prefer) and all my questions were answered really fast! The price was amazing! Better than all competitors! They were able to book me 2 days after my first contact (again... so impressed!) and when the came... OMG... it feels like I have a new house. The cleaning is amazing, really thorough, and my house smells soooo good! And they did it in two hours! I will definitely be using their services again and I really recommend them! I'm really, really happy!

Overpriced for the service you get. My little sister spilled a strawberry milkshake on my stairs at…read more11pm. I called Platinum Carpet Systems the very next day; they came the day after. Tried to upsell me a "carpet protectant" but I declined. Coincidentally (or not) my carpets look the EXACT SAME AS THEY DID PRIOR TO THE "CLEANING". You mean to tell me "state of the art equipment" could not remove simple milk and strawberries????? Okay. Went to Publix and got a rug doctor and would you know the stain came right up?! Hmph! Should have gone with my first mind but I try to support small businesses. Lesson learned.

Did a great job of cleaning the carpets, even came back to retreat a problem area no extra charge!…read moreHouse smelled wonderful & I got my deposit back. Thanks Guys.

They do a great job. I have used them multiple times. They have come out the day I called. I truly…read moreappreciate their service. Happy my carpets are clean!

We were quite loyal to our previous carpet company but when the owner retired, we needed to find a…read morenew provider. Kevin O'Brien and CitruSolutions were recommended to us by a friend and we could not be more pleased. We recently had them back after our daughter moved out, having lived in our basement for a bit with her sweet dog Charlie. As you can imagine, a large dog going in and out, for months and months, presented a challenge when it came to keeping the carpets clean. Usually, a picture is worth a thousand words but even so, these pictures only scratch the surface of what an amazing job they did. The corner picture is where Charlie would eat and that area was a huge mess! I sincerely did not believe it would come clean...but it looks great! I truly did not expect Kevin and his team to work the miracle they did yesterday. I cannot recommend CitruSolutions Carpet Cleaning of Gainesville enough! Bobby Darnell Services General carpet cleaning, Pet stain & odor removal

We have CitrusSolution carpet cleaning in to do our carpeting about every 6 months because they do…read morea great job and it keeps the carpeting looking new and smelling fresh and clean. Dries very fast! Kevin O'Brien is trustworthy, very meticulous and does a thorough job every time. Highly recommended!

They cleaned our carpets in our rental when we bought a house and also cleaned the couches at our…read morenew home. They did an amazing job. We have 4 boys and had our couches close to 10 years... couches look brand new! I will definitely keep their information for future cleanings. Thank you! Sorry, my review is a few months late...

Awesome work by Patrick and his crew. Got rid of cat smell and stains. Quick service. Guaranteedread more

Responsive, great communication. Reliable, called & showed…read moreup promptly Informative, told me what to expect & answered questions. Accurate, did everything they said they would do. Value, completed the job on time & for the price quoted. No surprises no extra charges, A+ Job! Floors looked better than expected!

This is my second time using BEST and they truly are the best! The first time they did carpet…read morecleaning at my apartment and it was so fast and efficient, and left my carpet looking amazing! Then when we moved into our house I called them again and Lance came back out to do some upholstery cleaning. I felt very valued as a customer and I was even surprised that he remembered me! This just goes to show their quality customer service! Lance cleaned a sofa, loveseat and chair for us and as soon as he was done, you could see the difference!! Such a great job and very professional and fast while he was here. We will definitely refer Best Carpet Cleaning to all our friends and neighbors. This will be our go to company! Thanks again!

having carpet in my house is a hassle with 4 kids and a few pets. Decatur Carpet Cleaners was able…read moreto take the hassle out of having carpet for me. They were able to get our carpet clean and looking like new!

Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.