I sent out a request for a garage door repair and they, along with many others, got back to…read moreme...but they responded the fastest! Blake and Lucas were able to come out incredibly quickly, fix the main problem I had with the motor AND install new rollers in about an hour AND at a fair price! Awesome guys and awesome work. I'll be calling them again next time my garage door decides to be an idiot.

Great family business! They did a fantastic job at a fair price. I highly recommend Access for…read moreyour replacement and repair needs!

Final repair was less than $500, lower than the initial estimate. Contractor was on time and brief…read morein his presentation. Was far less expensive than the $2600 repair estimate I was provided by another contractor. Would highly recommend.

Overhead garage door co is THE BEST!!! They DON'T UPSALE like so many others do! Wonderful…read moretechnicians that only tell you what the problem is and how he can handle it. I'll never call anyone else!!

Way overpriced. $2,300-2,600 vs less than $500 for the selected contractor. Sales person was on…read moretime and professional. Showed me cost estimates right up front.

Aaron the tech was a stand up guy! I like people , if you…read moregive them respect, I Expect that In return! He passed with flying colors! Very personable and polite! 10 Stars Aaron! Quality work on the garage door! Would ask again for his service, If ever needed in the future!

Wow. That's it. Wow…read more Here's the rest of the story We have 20 year Wayne Dalton garage doors that came with our house. In years past we've called another garage door company when the "Boom" happened. Not familiar with the "Boom". The "Boom" is when the cable snaps from spring While the "Boom" didn't happen last Saturday night the "boom" did meaning that one spring snapped instead of both cables. I called the company we've been calling and now they don't replace just the spring but have to replace the whole system. Needless to say I didn't know if I was getting a good deal or was i getting ripped off Enter A1. I booked online and explained everything. I received an email and text message about my technician Cody. Not only did it have a clear picture of him but also included a little bit of him and his family. By the way Cody loves to fish and NY Giants. Cody was so polite and up front. I provided the quote from the other and A1 matched the price for the repair but couldn't match the replacement panels of the door. So yeah, this door has some dents and doinks in the panels from the kids. So while I didn't go with A1 for the repair and replacement, their honesty, integrity, and professionalism is worthy of 5-Star. Special shoutout to Cody. My man. I'm not a fisherman but if you want to watch a NY Giants game with me, drinks are on me.

The same nice guy M.O. as most of these negative reviews…read more We had a squeaky and struggling garage door issue. The tech was a pleasant guy and nice enough. He started by reviewing some "garage maintenance and repair theory" before he even looked at the door. (That's sets the buyers expectation of what's to come.) He gave me a "deal" on "inspecting" the second door so I agreed to pay $60 before any work was done. He replaced 8 rollers on the main door but advised that I might want to consider a new spring and a cable. The spring was $1,000 but he offered an instant discount down to $700. A huge red flag. The cable, which is actually a belt, was an additional $200-$300. Plus they charge you for additional random parts. And let's not forget the visit fee. I called a local tech for a further evaluation. He looked at the work that the A1 tech performed and pionted out that he didn't notice, or bother with, all the hinges that support the rollers. They were all loose and one of the main reasons for the noisy door. The local tech also quoted me almost half the price for the same new spring which I didn't need to begin with. He tightened all hinges and lubed both doors and they are now quiet and run smoothly. He charged me $79. We paid $350 for a visit, some parts, and rollers that we didn't need. I'm glad we stopped there. The moral of the story, don't get lured down the rabbit hole by a coupon. Shop, ask questions, and go with your gut. Avoid the big box guys whenever you can. I guess someone needs to pay for those TV ads and that fleet of nice trucks.

Pablo is top notch!…read more Efficient and effective! Came to evaluate, realized he may have the necessary part with him to get us past our issue! He did! We shall see if it is a hardware issue though. Nevertheless, the service was top notch!

Superb customer support. I now have a silent operating garage door all accomplished in about 2…read morehours. Absolutely superb.

I have used them since 2013. Each time I have gotten knowledgeable and very prompt service. This…read moretime the spring broke, after 11 years of service and they came out within 2 hours of calling, diagnosed the problem, and within an hour had everything repaired and running again. What surprised me was he had the right spring unit on his truck and I was watching a real pro remove, replace and retune the motor. The price was very fair for such great service.

We were in need of garage door repair and were referred to Garage Door Store by our handyman. We're…read moreso happy he did! We are very pleased with their service from the time we made appointment to after our garage doors were repaired. They were professional, kept us updated when they were on their drive to our house ( even sent a photo of the tech), presented us with a quote that was reasonably priced and did the repair the same day. Thank you Jay, Scott and Thomas!

Tyler was AWSOME! We needed our door fixed the same day as it would not come down. He went above…read moreand beyond and fixed items that should have been corrected when the door was originally installed.

My garage door broke at 5PM on Monday and it was fixed by Wed afternoon. The communication between…read morethe office personnel was outstanding. Calling me and communicating to me how important my job was and scheduling me by Tue. George showed up on Wed afternoon and between the office girls and himself keeping me constantly updated on how progress was going. They are 100 percent professional and trust worthy. George calling me once the job was complete, explaining how to reprogram my code and remote. I highly recommend Garage Door 911. This business is exceptional . I would give them 10 stars !!!! Please call them first for all your garage door needs!!!!!

Well, we've lived in our new house for a little over a year, and a few days ago our garage door…read moreopener went on the fritz. It wouldn't close, just would go down about 8"--once about halfway, then back up, like there was an obstruction, but there wasn't. It was installed by Action Garage Door, so I gave them a call. The woman that answered had me go through some trouble shooting, and showed me how to bypass the sensors and close the door by holding the button down. It was determined that we needed a technician to come out, and the earliest appointment was in two days. Fair enough. I was given a four hour window, from 12-4 pm. At 11:35, Cody called me up and asked if he could come over, that he was 10 minutes away. I said heck yeah! That was nice, him coming before the four-hour window even started. Cody was a nice young man who got right to work diagnosing the problem. Turned out it was a faulty wire. Surprising, for a two-year-old house that was new when we bought it and only lived in for a little over a year. Cody couldn't tell me what might have caused the problem, but he offered me a fix--external wiring to bypass the problem wire to the two door sensors. He made it look clean and hardly noticeable. He also lubricated our door rollers. My wife and I are back in business. The cost was very reasonble considering that he was at our home for 90 minutes. Two experiences now with Action Garage door and we've been pleased both times. We will continue to utilize them for all our garage door needs.

Excellent company that is all about customer service, prompt reply and quick action to get my…read moregarage door fixed. The young man did an excellent job and was very polite and likable.