Excelente servicio y mas que todo personalizado. Me gusto la atencion a mis preguntas y trabajar…read morecon expertos.

If you are even *thinking* about purchasing or leasing a Genesis, do yourself a favor and make your…read morefirst--and only--stop Demontrond Genesis of Clearlake. I say that with complete confidence after what turned into a long day visiting multiple dealerships, and I can honestly say this was the **best car-buying experience I've ever had**. For context, I am not new to purchasing vehicles. I do my research, I know what I want, and I came prepared. I had already identified the exact vehicle from online inventory and was ready to buy that same day--the last day of the month, no less. My day started at Southwest Genesis, and unfortunately, it went downhill quickly. Instead of listening to what I asked for--a GV70 well under $60K--I was left waiting, only for the salesperson to pull up in a freshly washed GV80 priced around $76K. It was clear they were more interested in upselling me than respecting my request. When I insisted on the GV70, I repeatedly encountered "mistakes" on worksheets--sales price, trade-in value, numbers that somehow always worked in their favor. The final straw? I was told the online price I had *just* seen (and had proof of) was suddenly $4,000 higher. The explanation provided by Manager Crystal Kanu involving pricing adjustments didn't align with what I had in front of me, and no effort was made to make it right. It felt like a constant attempt to slip things past me rather than earn my business. Hoping for a better experience, I headed to Genesis of West Houston--and unfortunately, things didn't improve. Before even confirming whether they had a vehicle I was interested in, the conversation immediately turned to my finances, monthly payment expectations, and personal details. That's backwards. I wasn't about to discuss numbers on a car I hadn't even seen. Frustrated, I left. At that point, I debated calling it a day--but I'm incredibly glad I didn't. I called Demontrond Genesis of Clearlake, and that's when everything changed. Michelle Guerrero answered the phone, and from the very first moment, she did something no one else had done all day--**she listened**. I'll admit, by then I was beyond frustrated, but Michelle remained calm, professional, and reassuring. She took the time to understand exactly what I wanted and even began preparing options before I arrived. From the moment I got there, the experience was completely different. The team was welcoming, organized, and--most importantly--transparent. There was no pressure, no games, no "mistakes." Everything was clearly laid out on paper without me having to ask. The entire process felt collaborative, not adversarial. Michelle is exceptional. She is knowledgeable, patient, and genuinely invested in making sure you are comfortable and informed. She took the time to walk through every feature of the vehicle and made sure I felt confident in my decision. Even after the purchase, she has followed up multiple times over the past couple of weeks--something that speaks volumes about her commitment to her customers. The finance team was equally impressive--professional, straightforward, and never pushy. Every step of the process reinforced that this dealership understands something the others clearly do not: **this is a people business, not just a car business**. Looking back, I can honestly say I'm grateful things didn't work out at the other dealerships because it led me to Michelle and her team. I will go out of my way to recommend Demontrond Genesis of Clearlake to anyone in the market for a vehicle. They have earned my trust, my business, and my referrals for years to come. If you value professionalism, transparency, and truly top-tier customer service--go to Clearlake. Avoid the frustration elsewhere and start where you'll be treated right the first time.

I planned a trip from Lake Charles Louisiana to Clear Lake Texas to have my car serviced. I…read morescheduled the appointment using their scheduling software and when I got to the dealership, they inform me that they overbooked and could not take my car. WTH kindly of service is that??!! Then they asked me when I could bring it back the following week. Are they serious? Awful customer service!!!

Mejor servicio en mecanica tiene buenos precios y es bien honesto en lo de las reparacionesread more

Todo fue muy rapido el Sr y la Sra, son unas personas tan amables y buscan la manera de ayudar, un…read moreproceso bastante facil y rapido. Lo recomiendo 100%

We recently took our 2025 Chevrolet Blazer to Fertitta Chevrolet's Collision Center due to hail…read moredamage. I'd like to start out by saying Terri Lilly, manager over the Collision Center, is a true asset to Fertitta Chevrolet. She was very reassuring that our Blazer would look brand new and to not worry. Well, we picked up the Blazer last week and Terri and her team did an excellent job! We're extremely pleased with the entire process. Her communication, professionalism and team were exceptional. I would not hesitate to highly recommend Terri Lilly and the Collision Center at Fertitta Chevrolet.

They had a used car listed for sale, but they actually weren't ready to sell it yet. Even after…read moreexhaling I was pressed for time to find my daughter a car, it took them over 10 days to divide they weren't going to sell the car until they made repairs and increased the price.

My family and I have been using SABA since the day it opened and I have nothing but good things to…read moresay about they are honest, reliable, trustworthy, and more. My husband, who typically serviced his vehicle at the dealership in College Station, went to get it serviced recently and they called and said my husband had an oil leak and it was going to cost us $3k to repair. We put it off and watched the oil and checked the driveway and we never saw this oil leak so it was time for a second opinion. Because we were flying out of IAH, I told my husband to leave his truck with SABA and let them diagnose the issues while we were gone over the holiday weekend. Thank God I did because SABA fixed all the issues and told us there is no oil leak to be found. If you are looking for someone honest and reliable, this is the place. I will happily drive 2 hours from College Station to get all my repairs done. Thank you SABA for being such an amazing company.

Fast and reasonably priced synthetic oil change. I always go here for my state inspections too.read more