Kevin Servellon was extremely helpful again. I came back to purchase another vehicle because I…read moretrusted him and felt comfortable. Highly recommended

I've got to agree with everyone about the customer service at Emmons. I walked in today about five…read moreminutes after opening, interested in a car they might have. After greeting me, Eduardo immediately asked why I didn't just look it up on their site before coming in. I explained that the configuration wasn't listed, and he gave me a blank stare and insisted that it was. We pulled up the website together, and sure enough, it wasn't there at all. He then told me I could go look for the car myself on the lot and come find him when I was done. They didn't have what I was looking for, so I asked what they'd offer me if I sold my car outright. He said, "Just do it online, I don't want to waste time." So I just said bye and thanks. Great first impression of the Emmons company

We recently took our 2025 Chevrolet Blazer to Fertitta Chevrolet's Collision Center due to hail…read moredamage. I'd like to start out by saying Terri Lilly, manager over the Collision Center, is a true asset to Fertitta Chevrolet. She was very reassuring that our Blazer would look brand new and to not worry. Well, we picked up the Blazer last week and Terri and her team did an excellent job! We're extremely pleased with the entire process. Her communication, professionalism and team were exceptional. I would not hesitate to highly recommend Terri Lilly and the Collision Center at Fertitta Chevrolet.

They had a used car listed for sale, but they actually weren't ready to sell it yet. Even after…read moreexhaling I was pressed for time to find my daughter a car, it took them over 10 days to divide they weren't going to sell the car until they made repairs and increased the price.

Lamarrah was incredible and the whole team was friendly and knowledgeable! Texas Direct auto was…read moreeasy to work with and made the whole experience practically painless... I wish my credit union had been as easy to work with!! (Eyeroll) I walked in about 4.15p on a Thursday evening and was out the door in just over an hour... I was given top dollar for my vehicle and the team was professional and friendly. I can't say enough about Lamrrah! She was understanding and funny and really provided incredibly customer service, which is a dying art!! If you're selling a car, I highly recommend Texas direct auto in league city !!

I was in the market for selling a 2005 Nissan Altima - Single Owner - 124000 miles. I would rate…read morethe car in the very good condition range with the normal wear and tear associated with bumpers and body cosmetics. There was also some upholstery cleaning that can be taken care of in detailing. I went to the Start Toyota - they offered ~$2700. This was the first quote and we did not want to trade-in for any vehicle that they had, because we didn't find any. We did buy another vehicle and were looking to sell ours now. Did not want to go through the private selling hassle because I did not have the time or the expertise to do this here. So, I asked my mechanic for options and he mentioned me to try Carmax. I was hesitant, because a family friend mentioned that they were the lousiest in the business, but I did give a try I went to Carmax; lousiest experience in car dealership ever. They were the roughest bunch of people that I ever dealt with. They survive because of the aggressive advertising. Was given a quote that was $2000 less than what Kelley Blue Book (KBB) average quote was ($3,381-$4,276). Discouraged, I asked the salesman from whom I bought my new vehicle. He directed me to a second-hand car salesman that he knew. That person offered $3000. Life happened and two months went by before I could find time to clean the car and call the guy. In the interim, I felt that I should get more for the car, call it a gut feeling..... So I chanced upon the Signpost when driving on the Gulf Freeway for Texas Direct Auto (TDA). It was the best thing for selling this car that I did. Loved dealing with Michael Ham and Jamicia Ware. Ambience was very calming. Wait was 30 minutes. Quote was hassle-free and quick. Rate was closer to the mid-range of what KBB gave. Walked out happy. Keep up the good work, TDA!!!!!!

I went to test drive a PorsChe the other day. Greg was so attentive and knowledgeable pretty much…read moretold me everything g about the car and what to look for when I buy them and spent a lot of time with me informing me. I ended up not buying the car but will be back and hope to do business with them in the future.

Greg had a large assortment of vehicles available for sale on his lot. I was looking for a…read morereliable, affordable vehicle and he had it. I was very surprised at his honesty, integrity and professionalism, a rare commodity in todays used car dealerships. Professional Auto Sales had all three in abundance! I found two vehicles I was interested in, and he was honest about both. I chose one, test drove it, had him contact the seller while I was in the office. I offered a price I was comfortable with and the owner accepted. I was off to the credit union to get a cashiers check. In the meantime he got it inspected and was ready for me to take the keys the next day. Five stars all around!

Service was very fast and freidnly, answered all my questions regarding the status of my vehicle,read more

My first interaction with this dealership was recall repairs and oil change maintenance. Went well…read morebut I came back with a stalling issue. 5 repair visits and over $1,200 later my car still has the original issue, the service department has no clue what the problem is, the car has demonstrated the issue while with them but no resolution. Been without my car over a month total, communication between me and the tech seems to be horrible with me having to repeat info and feedback messages are making big assumptions. I honestly don't know what work was done last visit and no explanation IF any repair was attempted. The kicker, my car was returned to me with the rear seat out and stained.

I received great service from Mr. Chrstopher Branch, who was the only sales person of two others…read morepresent to acknowledge me upon entry to have my Mazda CX-5 serviced. He was welcoming, knowledgeable, and thorough in ensuring all of my needs were met throughout my appointment! He is a great asset to Demontrond Mazda and his excellent customer service skills should be the model for all Mazda employees to follow!

My 4th Mazda... came back to demontrond and my sales guy, Kenny…read more New [and second one] 2025 CX30 LOVE the wheels and the color

John Murphy and Tony Hendricks are the only reasons I am a returning customer. They go above and…read morebeyond to provide me with excellent service every time I work with them.

We test drove a normal hybrid and a plug-in. They hardly have any pre-owned, both were 2026 modals…read moreand only a few days old. They did not have Luxury, only Premium Plus in both. I preferred the plug-in better both for milage and for the smooth pick- up. Melissa was very helpful, pointed out and explained all the special features of the car , the difference between each and so on. We are in the market for a good car, lets hope we can come back here to close the deal.

Very hard to get to a real person when trying to schedule an appointment via a phone call…read more Extremely long, wait time for service when vehicle was brought in, and lack of returning phone calls when service is needed.

I'm leaving this review based solely on my experience with Big Star Hyundai's service department on…read more**August 26, 2026, at approximately 3:05 PM**. My daughter brought her Hyundai in because the **check-engine light was on and the A/C was not operating properly**. Since the vehicle has warranty coverage, I called the service department to better understand the diagnostic process and what we could expect. Unfortunately, the conversation with the service advisor was one of the most unprofessional service interactions I've had. I was told we would need to authorize approximately **$400-$500 in diagnostic charges** before they could determine what was wrong with the vehicle, whether the issue would be covered under warranty, or whether any portion of that diagnostic charge would ultimately be applied toward the repair. I was simply trying to ask reasonable questions before committing my daughter to a $400-$500 bill. Instead of explaining the process professionally, the advisor repeatedly **cut me off, spoke over me, and became increasingly dismissive and belligerent**. At one point, he told me that he was **"not here to argue with anybody,"** and essentially said that if I didn't want to authorize it, I could go somewhere else because he wasn't going to waste his time with me. That response was especially disappointing considering my daughters were there waiting for service and I was simply trying to understand the potential financial responsibility before authorizing hundreds of dollars in diagnostics. I completely understand that dealerships may charge diagnostic fees and that warranty coverage cannot always be determined until a vehicle is inspected. **That was never the issue.** The issue was the attitude, the unwillingness to allow a customer to ask questions, and the complete lack of professionalism shown during the conversation. Customers should be able to ask what they are potentially agreeing to pay without being treated like they are wasting someone's time. Based on this interaction, we will be looking elsewhere for Hyundai service.

Richard Fernandez was super helpful and knowledgeable! He answered all my questions and made…read moreeverything easy to understand. Definitely recommend asking for him if you're looking for a vehicle!

If you have gas and time to waist little star is the place for you. I'm not sure why I thought the…read moreexperience and big star Dodge would be any better considering the poor experience I received from big star Cadillac. After doing research on the vehicle, I had finally decided on a particular making and model and big star had one in inventory that matched the description. I got off work on Saturday drove to the dealership to take a look at the vehicle and took it for a test drive. During the test drive I didn't notice one issue with one of the features that was available on that model. I asked the salesman about it. He said he'd have someone take a look at it from the service department then asked when I will be ready to make a purchase and I said as soon as you get the issue looked at I'll gladly come back. Fast forward to Monday I get off work go to the dealership and ask the salesman as they had the issue resolved. His response was I asked him about that on Saturday. There's no technicians there and he hadn't had no one to look at it even though it's Monday afternoon, I said OK and left and decide I'll come back later on in the week. fast-forward again to Thursday I arrive at the dealership. Ask the salesman. Any updates on the truck and his response exact words were "why would I fix it if I don't know you're going to buy it". The fact that this is my third time here about the same vehicle may mean that I am highly interested in buying it. Needless to say, the big star experience is a big flop.

I highly recommend N 2 Deals. I researched the used vehicle I wanted for 2-3 months and found that…read morelarge dealerships didn't carry anything in my price range. On an internet search I stumbled across N 2 Deals and am so happy I did! Lu Ann only carries quality used vehicles with no frame damage. She fixes any little problems, them up, details them and makes sure they're in great condition. I found a few minor things I wanted addressed and she did that quickly at no charge. During the process, she was very helpful working with my bank, sending paperwork over to them to expedite the loan process. By the time I got to the bank, my paperwork was there ready to sign. Lu Ann also helped me when I wanted to replace a few things on the vehicle. She called her suppliers, found what I wanted, and had it ready for me to pick up. Even after the sale the great customer service continued. I had a problem with my van a few days after the sale, and even though the sale was "as is condition", Lu Ann's husband Dave helped me out. He even drove out to meet me to take my van back to their shop! No other dealer would ever do that!! (To add here, I had the van checked out first at Auto Exam. The glitch I experienced was a random thing which nobody could have predicted.) Definitely go to N 2 Deals, whether you want a $4000 vehicle or a $40,000 one, they will take good care of you. Their business is highly successful due to their repeat business, and there's a good reason for it!

My daughter, Ashley, found a car with this dealer and on 4/18/2018. We secured financing and had…read morea purchase agreement in place. This was my daughters first purchase on her own. Luanne, the owner, was communicating with the bank, so the deal was done and legit. The only thing left to do was get insurance. Ashley had secured an insurance policy and was ready to go. Luanne had communicated in writing that she would bring the car to Ashley on Saturday, 4/19/2018. Luanne did not return any of Ashley's 7 calls. On Sunday, 4/20, Luanne called to advise that she had sold the car that my daughter thought she had purchased. Luanne is an unethical businessperson. I would not recommend anyone to trust her for any reason.