Never been place like this. Never experienced a BAD customer service like here. 2* motel charging…read more$140/ night . Iam not against it if the room clean. During COVID 19 , we can expect the employees wear mask. They are not. Room was unbelievable dirty. Bed was made but not washed..As you see on pictures ,my points. NOT pet friendly place . I didnt even take my dog to the room. When I requested to get a refund ( on calm voice and attitude) and leave , owner was telling me: Go to the Hell! I hope you will enjoy that. Shove your card to your ass. Take your dog too , to hell. I just can't believe how unprofessional , nasty person can run this motel. I will report this place to be sure , people will be safe if they going there. Better not to.

This charming lodge has been serving families and travelers for decades. After some years of…read moredecline, new owners have been reinvigorating the site with a '70s retro-cool aesthetic. Clean rooms, fresh paint, and a friendly, attentive staff are making a big difference. Some of the furnishings could still use refurbishing or replacing. On our visit, we could see they were installing a vintage malm fireplace in the lobby. We also had the pleasure to meet fellow travelers around the fire pit, most of whom were returning guests. I also found out on our return, that we have friends who remember frequenting this place back in the day. If we find ourselves back this way again, we would love to make another visit. They seem to be in the process of redoing the bar/restaurant, so no review on that - but looks very cozy

Oh What A Delightful Treat...!!…read more From the moment you walk in, you glean that this restaurant and inn is a very special place. The beautiful dark wood and crackling fireplace create a comfy and elegant ambiance that sets the tone for an unforgettable culinary experience. Our decision to come on a Saturday night was last minute, so the only way to get in was to arrive at 5 pm when they open and sit at the bar. Oh and what a treat and delight that proved to be!! Devon Whittaker, the mixologist, was about to begin a stint at Bard College on a Fulbright Scholarship to study some aspect of the neurosciences. Like Tom Cruise in the movie Cocktail, he dazzled us with his physical artistry and quenched our thirst for delicious drinks both with and without alcohol. It was a true "umbrella" drinker's (me) paradise. The food, exquisitely prepared by Chef Corwin Cave, was understatedly absolutely sublimely delicious. From the liver pate and house special lobster delight appetizer with oh so freshly baked bread, to the just perfectly prepared lamb shank as well as Wagyu beef and fish dish, our taste buds and nasal receptors were stimulated and satisfied to the max. Not to be left out was the wonderful assortment of deserts worth every calorie taken in. Our only regret was in leaving this culinary sanctuary which became tolerable knowing that the restaurant was only a reservation and two hour drive from NYC away...

Deer Mountain Inn was probably the best meal we've had this year. First of all the atmosphere is…read moreexactly what you want for the Catskills - homey lodge feel but updated in a charming and unique way. The service was good - the waiters knew what was in everything and the food came out fast. But the star was really the food. We've been to a lot of restaurants and it is hard to make things unique anymore, but wow this food was unique. Everything was a hit and I wish we could have ordered everything on the menu. The trout was cooked perfectly with a perfectly creamy (non dairy) sauce, crunch, and salt from the roe. The soups were flavorful and unique. And the bread with dips were perfection. So far, this is our favorite restaurant in the Catskills and we will definitely be back!

Can't recommend this place enough. Amazing air BNB/inn located in the Catskills on an old abandoned…read morezoo. As a guest you were able to explore the zoo day and night however, you need to stay out of the buildings. The in itself is gorgeous and the rooms are comfortable. There is a total of five guestrooms. There is even an option to rent out the whole inn. There is a large kitchen and living room for guest to use That is a shared space. You can bring your own food and cook there if you want. There is also a few tent sites. Dog friendly! Definitely a unique experience and close to other attractions in the area.

Wow. You are not likely to find a more fantastic and unique place to stay. This was part of a…read moresurprise birthday weekend for my wife and until we got to Game Farm Road, she had no idea where we were going. Everyone is shocked when I tell them that we stayed inside what was the giraffe house. The rooms are well-appointed, and the communal are spacious. There's a full kitchen for you to use, couches, tables, a coffee bar. But for the people who are here to explore the modern ruins, the real appeal is outside the inn. We probably spent 5 hours exploring all over the abandoned zoo, and I'm not sure we covered everything. Almost everything is open, so you can go into the buildings, inside the fences, even inside the cages. It's spooky, but so cool. And since the inn has only five rooms, we hardly saw anyone while we were out there, since you can only explore the property if you're staying there. It's only about 20 minutes to downtown Catskill, where we went to eat both nights, but while you're on the property, it's completely quiet, except for the creepily atmospheric sounds of the gun range down the road.

Usually when I arrive at a B&B, I think "this is nice, but ... it would be better if ..." This…read moretime, I just stood in every room and contemplated how perfectly put together they were (English Arts & Crafts to the tasteful max!), how gorgeous the views were (Kaaterskill Clove) and how happy I was to be able to spend a few days there soaking up the mountain air. It is hard to believe this little piece of heaven is just 10 miles off the Thruway and near Hunter Mountain of all places. We stayed in Room 2, which has a private deck (facing the Clove and Sunrise) as well as a jetted tub. At $200 it was also pretty reasonable. We slept great in the queen-sized four-poster bed and very much enjoyed the free WiFi. The owners, Kathy and Sean are wonderful: the perfect balance of helpfulness and aloofness. This is the second B&B Kathy designed and she really did learn a lot from the experience. She is also an outstanding baker (and I know my baked goods)- we really enjoyed the breakfast! Sean was knowledgeable about local hiking routes and parks: he pointed us to the "secret" and refreshingly easy hike down to the top of Kaaterskill Falls (*exquisite* view) and then to the gorgeous all day hike up in North-South Lake State Park. The views of the Hudson Valley and then the mountains and lake were a revelation. Next time I will bring a picnic lunch and a six-pack to complete my idea of a perfect fall day. All in all it was a perfect weekend and I can't wait to go back!

From the owner: Rosehaven Inn is a beautifully restored Catskill Mountain estate home with romantic rooms,…read moreoutstanding views, delicious and hearty breakfasts all held together by gracious and friendly hospitality.

I LOVED this place with my entire being oh my goodness. It's beautiful. The staff was so kind and…read moreso funny. We made smores, they came and helped our fire. The rooms are super stocked and the bed was so comfy. The spa?? Oh the spa, gorgeous. We spent an entire day at that pool haha. I wish we could've stayed longer. The price is quite the pretty penny but it's definitely worth a short visit if anything!

I stayed in an upper cabin and the one I had had barely a view of one other cabin and that was it…read more Fantastically peaceful and so beautiful. The spa had a mineral pool and another pool that was supposed to be cold, but was in fact warmer than the mineral pool. ‍ There was a dry and wet sauna and a cold shower as well. I also had a massage which was perhaps a 3.8 out of 5. ALL of the meals I had including breakfast every day, 2 lunches and a dinner were all outstanding and the view from the restaurant area is simply unmatched. And finally, my room was ready early so I couldn't ask for anything more!

Exactly what you'd expect for a family friendly Catskills stay. The food was straightforward but…read morewell executed and seasoned well. The property had plenty of amenities and the grounds were lovely. I give it four stars because it's listed as a 5 star resort and I don't feel this is accurate. The meeting space and bowling alley were quite musty and the wait service for meals was ok. The rooms are also quite outdated but otherwise comfortable. Overall it was a pleasant experience as long as you temper your expectations to an old fashioned family friendly Catskills experience.

I don't quite know how to describe our getaway to Winter Clove Inn this December. My overall sense…read moreis that many guests are returning families, for whom Winter Clove Inn holds special nostalgic memories, and they love it here. However, new guests that are expecting a 5-star resort based on Google classification will likely be pretty disappointed. The main Inn is old and charming, but it and the adjacent property buildings are showing their age in a not-so-charming way. For example, two of our five guest rooms in Oak Lodge had broken heat, which the property was certainly aware of as they had placed space heaters in the rooms before our arrival. During our last day, there was no water at all in the Carriage House, so guests could not flush toilets or wash hands, even after bowling! Really basic features you would expect in even a roadside motel, such as tissues in guest rooms, were not provided. Toilet seats that needed replacing are mismatched, with oval seats on square front toilets, and the toilet cover in the main lodge was broken and not repaired during our stay. Despite being "pet-free," blankets smelled like dog. Despite the rustic accommodations, our family created our own fun together. Our reserved table in the dining room was uncomfortably tight for 13 guests, which was continually apparent during the slow food service. The amount of food at each meal was plentiful, but servers were poorly trained as they repeatedly failed to clear place settings from one course before bringing another course, and repeatedly miscounted orders bringing the incorrect number of soups, desserts, etc. Aside from some disappointing low points, such as the embarrassing frozen mixed vegetables being served as the "vegetable of the day," or uncut unripe honeydew wedges served as the fruit option, the meals were basic but acceptable fare.

The rooms are a bit dated, but very clean and well maintained. The place was quiet. The owner and…read morestaff are friendly and helpful. The heated pool is a good size, and we enjoyed having it all to ourselves. Great value for the price.

Not bad at all for a budget motel. I mean, you can't expect that much for a place that's this…read moreinexpensive compared to other accommodations in the area. All I was looking for was a decent place to wash up and sleep, and this motel did the job fine. I just happened to see one of the staff members outside when I pulled in, and she opened up the office so I could check in. I guess the office was already closed otherwise? There was a sign on the office door to knock at the green building down the driveway if there was no one there, so I would have had to do that if I hadn't seen her. (Which wouldn't have been that big deal, probably.) The room and bathroom were clean, even if a bit aged. The bathroom had clean towels and basic toiletries (even disposable toothbrushes) available. There was a small area with a fridge with freezer, microwave, dishes, glasses, mugs, and a coffee maker. I found out the next morning that the coffee condiment bag was probably old because the moisture from the creamer leaked out and fused with the sugar packets. Good thing I didn't really need it. The coffee was pre-portioned out in a zip-lock bag. Not sure how old it was but it tasted fine when I made the coffee. The chain lock on the door was also broken, but the motel was so quiet and not busy that I wasn't worried about someone breaking in. I was also in the room next to the motel owner and door to my room was well-lit, so that also helped. Not sure if I would have felt the same my room was located farther away from there. There was also free wi-fi which was essential because there was pretty much no cellular service (at least on my carrier). Check-out was also super easy - just drop the key in the key drop. I would stay here again, if I needed just the basics.

First of all, please take down the pictures of the game room, as they are misleading. There were…read moreonly three games when we visited. Not a big deal, though. The playground is nice for kids, the staff is extremely accommodating, the pool and our room were super clean. I noticed the cleaning staff working hard, paying attention to detail. I appreciate that. The beds were very comfortable. We had a good time. If you stay here, be sure to take a day to explore the amazing hiking nearby.

This is an average Catskill Mt. facility with its pros and cons…read more My main gripe and the reason that I will not return there is because of the favoritism shown to the people who completely monopolized the pool, forcing me to wait several hours until they left. It was evident to me that these were not actual guests, but apparently friends of the owner who - I am surmising - must have paid for the privilege. They used it selfishly and with impunity! Three VERY large adults yelling, yelping, jumping into the pool ("Let's do it all at once!") They were completely oblivious to anyone else, and obviously felt entitled to commandeer not only the main pool but the kiddie pool for their exclusive use. It was unfair to an otherwise paying guest to have to wait all day for them to leave. I complained to the Owner (Nina) about it afterward, and she defended them by saying "They are our honored guests, just as you are our honored guest." I did not feel "honored" and I was offended by her lack of concern or apology, since the pool was the main reason I booked there. I even wrote her a letter prior to posting this. I am still very angry about these obnoxious, childish, huge people spoiling my precious enjoyment of the pool and management being OK with it. The following day there was an "issue" with my swimming alone, so I had to wait for an elderly woman to come and monitor me ( I am a certified lifeguard). It was a sham because this person talked on her cell phone the entire time and looked in the opposite direction. Seinfeld episode, anyone? I do understand about NYS laws, but in light of the previous day, it was a double whammy re the pool. I was told I had one of the nicer rooms. It was spacious, clean, plenty of towels and good coffee (though I fortunately had had the foresight of bringing my own half and half). I did find the lighting too dim and was offered a lamp but it never materialized. There was an excellent space for a coatrack but none was built there. I think this was the first motel I'd stayed in with no clothing rack . TV was good and the restaurant next door a fun place.

Can not say one bad thing about this place!! Ambience is comforting as well as the fast service!…read moreBartenders are incredibly kind and are very knowledgeable in any drink or food item you may choose. One can play pool and hang with friends & drink at the best prices! If you're in the Catskill-Cairo area, this is the place! :)

Love this place - wings are in fact the best in town and the service & ambiance were incredible…read more Will make sure to find a way back!!!