We were referred to Griffis by a friend after having a heat pump install with odd failures after a year. We were visited by Jeff (for an estimate for repairs), and Bud (for service/advice). They taught us more about our system than the original installer did, and they were supremely honest with high integrity. When they realized ours was a new system, they said they were not going to charge a full service fee. Further, they explained what the readings meant in terms of things we needed to worry about (far different than the other company). I feel confident about our system and servicing with Griffis. They even gave us a guideline about when our system needed regular servicing (which definitely contradicted our previous company). Thank you for the great and honest service! read more

We had Griffis replace our gas furnace. We also had them add air conditioning to our house at the same time. They gave us bids for 4 different furnace air conditioning combinations. They handled applying for the permits and also filed the warranty paperwork. They do not cut corners. The crew is professional and on time. We are very happy. read more

My elderly clients furnace stopped working and they came out within the hour. Originally they had no appointments until the next day but they were able to squeeze them in asap. Much appreciated with the elderly. They were very pleasant and told them outright what was and wasn't the problem. They were very fair on the pricing. Highly recommend . Kudos Yvonne read more

We had to have our Gas Hot water heater replaced. We got a bid a couple of week ago from Griffis. The bid was done in a very professional way and was explained to us in a way we could understand the steps needed. Jeff was friendly and polite. On Saturday Sept 31 at midnight the hot water tank started to leak. I called on Sunday and left a message about the tank. On Monday morning the Brienne called and schedule Tuesday morning for someone to replace the tank. Mike came out and was a very pleasant tech. He introduce himself and started work on the tank immediately . He made sure all floors was protected from any damage and he cleaned up after himself. The workmanship was outstanding and the tank was installed very neatly. As he installed he explained what he was doing and took time to answer any question we had for him. After the job was done he ask us if we had any questions or concerns and he went over the operation of the tank one more time. I would recommend this company for all heating concerns or replacement of systems. Outstanding service. read more

A huge shout out to Brienne at Griffis Heating. She was able to identify my Furnace/air conditioner issues over the phone and suggested that my pump was most likely plugged. I was able to take the pump apart, clean it thoroughly then blow compressed air through the drain tube. Got it all back together and Voila!!! It's working perfectly and cooling the house down during our current heatwave! I was able to avoid a service call but will definitely be calling them again when I do need service! Thanks a million! Vickie Brown read more

Great teamwork! We had the honors of working with Bud, Jeff and Brienne when our furnace decided to retire. Between inspection, quote and availability our new furnace is running again under two weeks, just in time for our season change; thank you Griffis Heating you are appreciated :-) read more

Furnace Repair On the 3rd day of snow in Seattle, Suddenly my furnace was not able to produce warm air at all. I called Griffis Heating, Brienne was patiently spending a long time on the phone with me, trying to guide me through all the steps to make it works again, but unfortunately, it still did not work out. She then decided to arrange for her technician to come over to my house and repair it for me the next day. It was still snowing, and roads are full of icy snow, but Jeff, the best technician from Griffis drove here to save my Furnace as promised. He is excellent and Knowledgeable ! he got it fixed, and my Furnace is working excellent now! Thank you Brienne and Jeffs, Appreciate they did their very best to repair it in a short period of time so that I got my heat back in my house in this very low temperature of snowing Winter!!!! read more

Excellent service, had them inspect my furnace. Tech was very professional and on time. Did I say they where on time! A rare thing these days. Very knowledgeable and even showed me a few things. I schedule to have my AC unit looked at also. read more

I have used Griffis for over 12 years now. Their consistently outstanding performance has proven that they are the go-to company when you have any need with heating, cooling, and/or related areas. Thankful Griffis for being there for me, rain or shine, and any time! read more

The staff at Griffis Heating was amazing. From Peggy the sales rep who came to my home and measured and inspected the workspace, to all the men who came and actually installed a gas line for my new range. The range installer was impressed with how well it was done as well. I had called another vendor and their sales person wouldn't even come out to my house to see what was needed for the job. She said, "we do these all the time and it will be about $xx". I was not impressed with her at all. They worked with me while I waited for my inspection that didn't happen when expected. All in all, they were great and I recommend them to everyone. Thanks Griffis Heating for doing such a fabulous job!! read more

We have used Griffis Heating since 2011 and Brian, Bud and Brienne all are highly professional and personable. From Griffis Heating we have purchased a gas furnace, an air-conditioner and a ductless heat pump. We also use Griffis for annual service. They go above and beyond expectations and pricing is very competitive. read more

Avoid at all costs. Furnace service was quoted at $179 plus tax. If the technician "has to walk to the truck for a filter" that is an additional $20. making their base price for service $199.00. AAA Heating and Cooling did same job for $139.00 including the filter. My real estate agent made the arrangements. Called to pay for the service (give credit card). Snowflake office person "didn't like my tone" when I explained I was the homeowner and responsible party. She unilaterally cancelled the appointment and hung up on me. Never raised my voice nor said anything bad to her. She interrupted me many times and was very rude. All I tried to do was pay her. She's costing them business. But, I should thank her because she saved me $60.00 as AAA was much cheaper and they did a great job! Avoid! read more

I called first thing in the morning, not expecting a lot considering it's the day after Christmas and was pleasantly surprised to find that they would be out that day. They showed up on time, fixed our furnace quickly, repaired some of the problems left by the last repair company we hired and the cost was minimal. Very pleased with the service we received! read more

Had nothing but a fantastic experience with this company. The receptionist was very warm and was quick to help me find the earliest appointment, was very clear on costs to expect and overall was a pleasure to work with. The first experience with one of their in person employees was with James their very skilled, knowledgeable, and professional repair technician who gave us very straightforward advice. He explained to us the cost benefit of when our furnace motor does go out (because you can just hear that it's on its way) versus total replacement based on the age of the furnace it's self right now and how much a new furnace costs compared to the high cost of replacing a motor. We are those type of people so we appreciated the facts and his straight forward honesty. Second experience was with Kurt, who provided us an estimate today. Kurt was also extremely knowledgeable and professional. He gave us several different quote option to discuss and then helped guide us to make an informed decision together on which option to formally quote. We received the written quote within 3 hours at the most, and he followed up to ensure we received it via email just in case which I loved too. He also helped find all of the available rebates from utility companies as well any IRS utility related rebates. This company has had nothing but stellar communication since my first call and did everything they could to get out to service and repair our furnace as well as provide us a no-cost/obligation quote. All 3 different lines of Communication from the receptionist to the repair technician to the sales manager were fantastic. Our family would highly recommend Griffis heating to anyone!! read more

Thank you so much! Honest, reliable, knowledgeable, seasoned, and reasonable! Was being delayed and put off by so many who wouldn't touch my hot water burner. Some would charge over $250 to come out and do another diagnostic and couldn't assure me they could repair it! Griffis showed up with ease and ability to get right to it without delay! And to save me from buying a $750 part which they could order and install, they gave me Pops back flow service number. Labor for Pops a mere $30! Between the two I spent the same as one diagnostic charge from Brennon! Amazing! read more

I have an old gas heater and it started crackling when the air came out. I didn't want to spend $100+ to have someone come look at it if it was a filter issue or something minor I could fix. Brian at Griffis Heating was the only person to take my call out of seven other companies I called. He clearly explained what might be causing the crackling and how I could fix it. So thankful! Now if I do have to have someone come out, it'll be Brian at Griffis Heating! read more

Most people don't find purchasing a furnace an enjoyable experience, but the team at Griffis made it so. Our older Trane furnace began acting up, and the first company that came out couldn't figure out what was wrong with it and quoted to replace it with an entry level unit. Called Griffis and they came out and diagnosed the issue and then discussed the pros and cons of repairing our existing unit. Estimator came out that afternoon and for a better quality and higher efficiency unit was only a matter of $700 dollars. Installers did an excellent job, no mess to be found. Griffis has definitely earned our business read more

It took me over a year to write this review because I wanted to see the long-term results of this expensive investment. Griffis is an outstanding company overall. From my first e-mail, Kurt was beyond patient with me I asked hundreds of questions, what if's and asked for multiple quotes under different configurations for my home. Kurt took the time to come to my house and measured the home, vents, returns and calculated the correct heating and cooling loads. He then spent many days via email to help me pick the best system for my home. Never once did he try to up sell me or put any pressure on me. He provided pro's and con's to all systems and advised me where my dollars should go to provide maximum comfort for my home and best energy savings. The installation crew was outstanding! They pulled all the correct permits and the installation tech was the most OCD guy I have ever met! He sealed every joint, crack and screw hole and took real pride in his work to make sure everything was setup correctly and was working 100% before he left. The electrical and gas permits passed with no issues and the system has kept us warm an cool all year long! I would highly encourage all Yelpers to give Griffis a try! You won't regret it! Remember you pay for what you get! read more

Tremendously helpful, no nonsense, highly knowledgable technicians. Kim in particular fixed a number of issues other companies didn't even bring up and we found out we paid to have unnecessary things replaced in the past. Brian was also very helpful on the phone leading up to this visit. Mary is nice and helpful as well. Overall excellent company! read more

Again I have used Griffis Heating to move ducts in my house during a remodel of the kitchen. What a great experience. Brian came out gave me a quote on installing a gas line and duct work. The price was so good I did not even attempted any other quote after receiving his price. Jeff and Mike came out to do the work and talking about customer service....they was great! I would still recommend this company to anyone that want a dependable and professional company to do the work. I will always think of them to do all my heating and air conditioning work. read more

I would not recommend this company what so ever! In June 2010 I paid $5,700 for a new furnance with a 10 year year parts and labor warranty. March 2011 the furnance stopped working - less than 2 years later. I was charged $350 for repairs to get it running again being told that the "pump" was not covered by the warranty. At the time of sale I was given a brief document stating 10 years parts and labor warranty - but absolutely no details and was not advised that some "things" on the new furnance would not be covered. I feel RIPPED-OFFED by this company. I would NOT recommend using Griffis Heating!!! read more

Normally my heating/AC unit works fine. No surprise as I've had James come every summer to give the system a check up. He's thorough and does a great job. Last night it appeared that the blower had gone haywire and wouldn't shut off. We called after hours and got Brian, who promptly connected us with James, who patiently walked us through a series of diagnostics to arrive at the solution: the bathroom fan. We've worked with a variety of companies that service various household appliances. I REALLY wish Griffis did more than heating/AC because they would become our go-to company for everything. Their employees are uniformly helpful, their work is excellent and their professionalism is solid. Thanks again, James, for your help last night! read more