Worst eye center EVER!…read more I took my glasses to the CROWN POINT office for REPAIRS ONLY. They broke my glasses. They hid what they did. A month after they ruined my glasses if it wasn't for me stopping by the criown point office I wouldn't have known that they broke the bridge and scratched the lenses. They did not have the courtesy to call me and let me know that they had destroyed my glasses. I paid almost $800.00 for my glasses. Instead repairing my glasses they scratched the lenses and broke the bridge. Long story short. TWO months into the situation they called me one day saying that I can pick up my glasses all ruined and that I had to pay for the mistakes they did and repair my glasses. NOT COOL!

Horrible customer service. I was told by a woman at the desk that told me it was her last day and…read moreshe could not find my daughter's insurance. I went home and called my insurance provider and when I contacted Moses back they had found my insurance. Then I scheduled another appointment where I was quoted a price for my daughter and my glasses. They forgot to order my glasses and told me it was because they didn't make it through quality control. I said it sure would be funny if my daughter's glasses also failed quality control. Oops they forgot to order those. Finally after 5 weeks I call them to find out the glasses came in. I went to pick them up determined to not be upset. I was informed that I was under quoted and that I owe more money. I paid and was upset because I didn't miss quote myself. Now I received a phone call that they need to charge me more $? How am I to be held accountable for your mistakes and when will your company hold itself accountable for its mistakes?

The office is clean and welcoming. Staff helped accommodate my availability as well as pleasant and…read moreprofessional. Dr. 'K' took time to explain all aspects of the eye exam. Definitely a place where I felt valued and welcomed. High five!

I've been here 2 or 3 times now. The first time I got an exam and glasses. They were so kind and…read moreprofessional. They explained everything to me in detail which I greatly appreciated. This last time I went in for a contact lens fitting. They got me in the day of and it was a super quick appointment. I love how there's little to no wait time here and how friendly everyone is.

The Eye Doctor was the best, the support staff was terrible…read more their number one goal was to run the bill up as high as possible, when picking out he lenses, when i picked up the glasses they just handed them to me and did nothing else, There should be some type of fitting but they did nothing

I found Vision Boutique by driving through the area. They are an aesthetically pleasing office that…read morecaters to your every need. Dr. Tzanetakos was very thorough in her exam and answered all my questions and concerns. Maggie helped me with picking out my frames and included thoughtful suggestions and opinions leading to my decision. She helped me with pricing and showed me a breakdown of costs and savings, which was very helpful. From the moment I walked in, I was greeted by every staff member and felt welcomed during my visit.

Been going here for the last 5 years. All good except for the last visit. The staff needs to…read moreimprove on billing as I was asked to pay more after I already paid in full upfront for the two glasses I purchased . Second time I was asked to pay an additional $75 and come back a third time with another $90 request. Mind you my insurance has never changed . Sounds shady and lack of a knowledgeable staff is costing $$$ . Just get it right the first time!

I have never had glasses so this was a very new experience for my daughter and I. My daughter was…read morerecommended by the school for an exam. I went off my insurance list. They are close to home. There was no wait time at all everyone was very friendly and very good with my daughter. The exams were fast. They were very through. I has a great experience and I highly recommend Advanced Eye Care.

Our family loves Balogh and Cedarstaff!…read more My husband sees Dr. Cedarstaff and prefers his blunt, to the point demeanor. My two boys and I see Dr. Balogh and enjoy gentle touch. She is so great with my kids, always addressing them directly with questions. They are both great doctors who are thorough and nail prescriptions the first try. Don't believe the one star review on here. Feels like they were taking their bad day out on a great pair of doctors which is unfair.

I have two bad astigmatisms and Dr Cedarstaff has been the only doctor in my 32 years of wearing…read moreglasses that could get my vision correct. Everyone has always been super kind and curtious too.

I'm still a fan of the Merrillville location of Moses EyeCare for all the reasons I detailed in my…read morefirst review: thorough & professional care, friendly staff, and quality frames and lenses. But the past two times I visited, I waited a rather long time at each interval of my appointment...a long wait before my consultation with the technician, another long wait before the OD arrived, more waiting for contacts and glasses, etc. I'm patient and they were busy, so it's understandable and I still highly recommend Moses EyeCare to anyone in the area. The receptionist fully explained the contact lens rebate over and over, even though I probably should have figured it out on my own. I'm a reasonably intelligent person, but I'm easily confused by things like income tax forms, Ikea assembly instructions, and money-back rebates, so her efforts are much appreciated. Also, the optical lady miscalculated the total cost of my exam, contacts, and glasses (clearly, I could have easily done the same thing) but the receptionist corrected the mistake. I love my new "everyday" specs, and I also bought a second pair of glasses just for fun, which I'm anxiously waiting to arrive. I don't know anything about the other Moses locations, but I've been very pleased with this located in spite of the long wait and minor goof-ups.

the female eye Dr was amazing as well as most of the other staff. the receptionist can't even do…read moredata entry. she entered my phone number wrong so when my glasses came in I had to call to find out if they were there meaning they called someone else to let them know my glasses were in. Once I finally did call to see where they were because I was experiencing horrible headaches from not having them. I rushed into get them again the headaches. I believe she said her name was Waylon but I'm not positive on that helped me. she was flirting with the man prior to me spent at last 45 min wooing him. I felt like telling her to just give him your number. When she did get to me she called a family of three all getting their glasses up before me. again with the headache I don't want to wait I inform her and she calls them all back there anyway. when she finally brings me my glasses she puts them down infront of me doesn't sit down to adjust them just tells me to with here and hands me a bag. what am I or my insurance company paying for her to flirt with guys and not even to finish the job. it would have taken me 2 mins to to any adjustments but she tells me I can come back to do them. like I want to come back and watch you flirt with customers. I already had to wait the 30 min for you to stop flurting and get the job done. now I got to do it again. The he eye dr was great definitely needs to hire better help.

Went for my first visit, the staff,the Dr were all great. Everything was thoroughly explained to…read moreme. When I was choosing my glasses, Melissa was VERY Helpful, kind, and never once rushed me. I think they are are a bit pricy, even with my insurance my my visit, including everything plus contact lens fitting, not purchasing contacts at this time but did get glasses, my portion was $750. But I am over all pleased and I will recommend the office to others.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

I was so disappointed in this practice. I went to see Dr Williams for a small growth in the corner…read moreof my eye. She looked at it and said it was part of aging and she could not remove it. She told me I'd have to see a plastic surgeon and my insurance would not cover it. That it would cost thousands of dollars. Very curt, and uncaring. Charged me $60 for visit. I then visited another optometrist who said he could remove in the office and my insurance will cover. He also asked to give me a cataract exam and told me I had cataracts. What a difference.

Good place to go but way over booked! The wait time...you…read morecan spend 2 1/2 hours there and most of it is waiting. But the job is done well !!

I have been "Seeing" Dr. Mansueto for a few years now - and ever since my diabetes diagnosis, he…read morereally stepped up his game to ensure I was taken care of - seeing me several times after diagnosis and then on a regular basis treating my eyes like he would take care of his own. His office is a well oiled machine - so efficient - and such great care - I have never felt like I was a "GUEST" more in someone's home than being in his office. The way the staff treats you is so reassuring in making you comfortable. Every single person asks if you have any questions - they just don't take care of your needs - they anticipate your questions early on so you are well educated and prepared. From contact lenses to glasses and everything in between - this is a top notch facility. I can't say enough good things about Dr. Mansueto and his staff - truly excellent in my book - always look forward to his appointments! Thanks for always taking care of my needs and putting me at ease. Appreciate everyone. YOU ROCK!

Superb , Thorough service . For years I've struggled seeing correctly and have been to a few DR's…read morebut they couldn't get it right. Dr.Mansueto got it right and I've never been so happy . Thanks for the whole team ! Class act

Quite honestly, compared to my first time visit to America's Best ( context: read my detailed…read morereview of the A.B in merrillville) this was an amazing recovery experience. I hadn't booked an appointment and I decided to walk in to see how they can help and Sandra at the front desk was more than welcoming and even helped me understand a lot of the terms used when getting glasses. They made me feel very comfortable from the first woman i interacted with to Sandra and the Man I assumed to be the GM. It was very joyful and uplifting experience. Even took my insurance Eye Med & HIPP to get me the best deal possible. Even though walkins were not available they helped me schedule a time that worked best with my busy schedule.Thank you for this I can and will see myself as a long time customer ! I genuinely felt cared about here.

Receptionist could be more welcoming to everyone not just to a specific party. Unfortunately I came…read morebecause I love there frames and the doctor. But this was not a great experience at all today. Only ask for waiting time . She stated not sure !! Only to give a warm greeting to the next person that walked in the door !!! We have truly forgot that customer service keeps a business unfortunately I like this Doctor!!!! I guess I'll try the Merrillville location