I go on a regular they are very professional I haven't had issues I'd refer ppl and shae was cool…read moreand professional

I'm very disappointed with this location. While the pay is decent, the amount of time it takes to…read moredonate is beyond unreasonable. As a first-time donor, I expected the process to take longer, which was understandable. But every visit after that should be quicker, smoother, and more efficient. Instead, the wait times are consistently extreme. I've only successfully donated twice because the other times I had to leave after waiting far too long. On one visit, I was 39th in line just to check in--that didn't even include waiting in the back to be called for a bed to actually donate. I'm currently sitting here again, waiting for hours, and watching staff casually chat instead of checking people in. There seems to be no urgency, no respect for donors' time, and no concern for the fact that people are stuck here wasting their day. This place tries to give off the appearance of being well-organized, but in reality, it's anything but. There is absolutely no reason regular donors should be waiting this long. The lack of efficiency is infuriating and makes me not want to return.

Really clean center with a great staff. They made my walkin quick and seamless. The past history…read morequestions are answered on their computer in privacy freeing up the clinicians to attend to other donors. The three women there at my visit were bilingual - Spanish speakers can feel at ease here. Luckily, I visited during a Tshirt giveaway and walked out with a cute long sleeve! The refreshments were your typical: juice, gold fish, and GLUTEN FREE PRETZELS! I was amazed. I was in and out in 45 minutes and felt great about myself for the rest of the day. Did I mention free wifi and cable?

Staff here are very friendly. The establishment is kept clean and well organized. I was in and out…read morereally fast.

Steve (I think that was his name, lots of tattoos!) and Kate were absolutely wonderful, great first…read moretime donating! The initial new donor process did not take too long. The bedside manner was great, everyone was super nice and someone is always floating around if there is an issue. I'll be back!

Bad at returning phone calls. Trying to get them to fax papers over to my doctor, so I can donate,…read more& it's been two weeks. Get on the ball guys. Do your job!

2 minutes ago New…read moreWell the staff is nice and stuff but what I don't like why it's two stars is the inconsistency of the hours and nobody picks up the phone just to verify because on Google at 1.2 weeks ago it said that they were going to be open up to 7:00 p.m. just to find out when they had that sign they were not open up to 7:00 p.m. they valued it for 2 days and then they went back to 6:00 p.m. I usually go to the one in Franklin Park when this happens despite working in the city and dealing with traffic at wicker Park . Other than that staff is okay and you get your money when you do this part. When you do visit hopefully you see a security guard that looks like actor Mario Lopez from saved by the Bell and Pacific blue. Unfortunately I couldn't get a good picture of him. The security guard even smiles like him.

I would advise DO NOT not go to the location on Diversey in Chicago. The minute you walk in the…read moresecurity staff is snappy and rude. And the staff who checks your blood and vitals, are slow and too busy talking about the dates they had the night before and high 5 each other. Or they are talking about other coworkers. And couldn't care less about the people donating. And all the while security is hanging around the desks where patients are having their vitals taken. And chatting and gossiping with the workers. I realize these people are not trained medical professionals and are being paid minimum wage. Still no excuse for being RUDE!

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

Life source it's a good place w/a good reason for being here w/good people working here @ 1523 W…read moreFullerton Ave. I come here every other week and donate platelets. I have been donating for many years as it serves a purpose & a need. Life source is always looking for donors as there is always a need, so if you are able to you should donate. In my case the recipient of my platelets is person that is going through chemotherapy & is in need of platelet replacement to replenish the ones lost through the chemotherapy process. A few years ago Life source started a point system for whole blood, double red blood and platelets. You can accumulate points for donating & redeem them for debit cards that can be used for whatever. As you can see this is a WIN WIN situation. You are providing blood or platelets for Life Source & people in need & being rewarded for doing so. PLEASE DONATE TO A WORTHY CAUSE.

My experience at this center has been great, they get me in and out. The staff is approachable.read more

Been Here Twice And Each Time Treated Great! Treated With Compassion And Staff Well Trained. I Have…read moreSmall Veins, And Wasnt Hurt Either Time. Staff Tells You Give Them A Moment If Busy, Directs You Where You Can Wait And Offers Something To Squeeze. I've Been To Another Location On 95th Where This Was Not The Case. So It Was Reassuring And Nice To Know All Locations Aren't Bad.

Every time they call I will be there to doante! I so believe in this and the snacks are top shelf!…read morePecan Sandies! mmmmmm. They also give out free stuff, T-shirts and gift certificates for Oberwise. I do the Double Red for cancer patients and takes an hour but you have further wait times to donate again to it works out. I've donated gallons and will continue being a "Univer sal Donor"... Your welcome receipients of my special blood. 8) The lady at the appt desk can be rude at times though (mayve an ex dmv employee)

These stars goes for Tara Brittany, Shonda, Feilicia , Selena, Avery, Zion , Alexis, ,diamond, and…read morethe office manager I am not sure of her name she has dreads are the best workers this place has they are always professional, they show up to work not standing around talking not talking about co workers in front of donors , not talking bad about donors with others donors in ear space of that donor. hiring Zoin was the best thing they could've done. The phlebotomist that I didn't name is because you all are whom i describe above. Welp happy trail

Catherine was extremely helpful. She answered all my questions and made donor experience nice and…read moreeasy. See

I would like to thank nurse Murray,nurse Shena and nurse Jasmine for all their great workmate my…read moreday thanks ladies

Staff does their utmost to accommodate when their is a quick rush of news donor, Donated plasma…read morehere countless times.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!