Came in here one day , front staff was phenomenal and so was the back staff. Everyone except a female by the name of Priscilla. Not only did she bruise me up like crazy but others too, continuously asking others for help DO NOT GET STICKED BY HER. THIS GIRL WAS MORE BUSY FLIRTING WITH THE MALES COMING IN AND EXPRESSING How she hated her job. The company itself is not bad but this chick needs to find another career. read more

Grifols Plasma - Blood & Plasma Donation Centers Near Me - Moreno Valley, California

I am a new patient so I got here 10min early. It's 20 min past my appointment and I still haven't seen anyone. So after waiting 30min for someone to see me, I spoke with the staff. They told me that it takes anywhere from 3-4 hrs and if we run out of time, you can't donate. So we will take a sample and pay you $10. I hate that I went here, because the time I wasted I can't get back. read more

Literally the worst place to come , they'll stare you down as they take their sweet time to seat you and chat amongst each other . Watched five people be disconnected while I waited a whole hour to even be attended . read more

Grifols is to slow for little pay. They have one person doing check ins that constantly keeps walking away. You check in at a certain time and don't get seen til 2-3 hours after your appointment. Restrooms are filthy also read more

My take on Grifols is that they try but unfortunately the staff is unprofessional.To much talking and not enough focus on what needs to be done They don't have good leadership in management and supervisors.Very unorganized and they don't set a team daily routine to make sure that the recipients are seen as well as prioritizing comfort,and out the door in a timely manner.If it was up to me I would fire every last one of there asses and hire people who will practice and apply those standards I just mentioned. read more

Stop staffing 1 person for the entire front of the business. 1 person can't check everyone in and work the front desk. You make plenty of money here stop acting like 1 staff member can do everything read more

I would give it a zero rating. I was there for 4 hours today, 10:42 to 2:40 with a 1 hour donation; another 20 minutes on the phone after donating. I get out and check the balance on the new card because they cancelled my other one, which still had money on it, new card only had $45. Thats like $11.25 for each hour. I call them and said Betty told me my first 4 donations would be $100, they said, 'Betty should have told you better information' are you kinding me; you had 4 hours to tell me better information. This place is why I stopped going to Grifols, specifically Betty. read more

First time i came in was last year, the facility in general operated much differently; they had a staff of about ten maybe twelve people but now a days after having donated well over seventy times; they hardly have six or seven girls running the entire building with one much older lady kind of just supervising. I take it this is a privately owned and operated enterprise but geez these people for how much they and let's just be real for a moment, they should be more welcoming and should actually run raffles; instead they rather make your life more difficult than it needs to be. Tell me why they removed the kiosks in the first place if they really care about helping the community. I'm in the process of reporting these people to Better Business Bureu so they can actually get a proper audit these folks are taking advantage of the young adults who really need every dollar they spend with their plasma card. None of this is funny; they're telling me my blood sample is still in Florida not having been looked at; and therefore I can't donate Well if that's the thanks I get after all the bountiful medicine I gave you through my veins, then it will give me joy to say that these people really do make me sick to my stomach; with their condescending nature (whispering sorry every other line, like what's that about) while wearing their wrinkly blue scrubs.... so out of fashion, so out of touch with our reality as it seems. You'll be hearing from very important people soon who are gonna handle this one way or another; I can see why they no longer call themselves GCAM. Washing your money isn't removing the guilt you're gonna feel when the ATF shows up at your door and walks everyone out in cuffs with a tainted reputation for the rest of your memorable days. read more

Everybody here are so nice n friendly!! The process is smooth! I'm very happy here! The employees are very nice

I am so pleased with the staff that I have come in contact with today I want to especially thank Ms. Mae for being so kind, patient, and understanding of the questions I had asked her on today! read more

A $75 donation turned into 35$ and a waste of time and nothing was done to mitigate the mistake they made This was one of my worst experiences as a donor I made the trip to Grifols under the impression I'll be a returning donor and this would be a smooth quick process although when I arrived I was notified that my first donation was lost and that I'd have have to start the new donor process (a 3 hour process) not including trip time and wait time to only have them deduct my compensation $75 to $35 due to me already being a return donor which is a huge waste of time, compared to other a biolife read more

Kn/a Checked my veins once & they weren't skilled enough to be able to draw anything from it, so I was turned away. Went to another place down the street & they found it right away. Maybe they need better lab techs. Waste of time. read more

This center is soooooo short staffed it shouldn't even be operating. Super sad to see the staff just not very friendly, and always overwhelmed. Doesn't make my experience here good at all. Do it because I want to help and need the money. This place needs new management ! read more

This place takes a long time , their staff has no sense of urgency... They work very slow ...

i love coming to donate here all the staff are nice and caring and i like how they keep everything clean and organized. Plus it's a win win we donate plasma and get paid for it . read more

This center has a great staff that is very nice and professional. They don't pay as much as Biolife but at least they don't hurt you and leave you with marks or really bad hematomas that will get you deferred. read more

Very clean and friendly staff, plus your in and out quickly. Highly recommend going there.

This is the third time I call before donating plasma and each time I have gotten "it's not that busy". Then it ends up being a 3hr wait. No way it went from not busy to 3 hrs of a wait. I arrived within 20 minutes of calling. This time I left within 40 minutes of arriving because I just couldn't stand the idea of having to wait like I have in the past. This is the most poorly structured plasma center I have been to. The only thing they have going for them is that their pay structure is better than their neighboring plasma competitors. read more

Very clean!!! Great customer service! It's about a 2 hour process for first time. Make sure you eat and drink lots of water. Got some cash while saving a life! read more

See all

The people that work here are completely disinterested. I don't know maybe they work with people that are difficult or in difficult situations I'm not sure. But I did not end up donating, they couldn't verify me. Which I found funny since I go through background checks for my work. The woman that I dealt with just was completely disinterested. I would never go back there. Maybe it's great for some people and I think that's wonderful but for me, if I want to be treated like that I would live a different lifestyle. read more

Best plasma center in the IE. I can't forget that it's the highest paying either. The staff is friendly and the center is clean! Crystal is a great phlbotomist and is gentle with her patients. read more

Horrible experience, I was only able to donate one time . Even then this facility doesn't clean your arm before putting the needle in your arm. Also, the phone app is terrible, you can't make an appointment online until you have donated 2 times. I had trouble verifying my address so now I can't donate a 2nd time.. I try to call to make an appointment and no one answers, they seem to be short staffed. I totally recommend to go to another Plasma center because this place is not very organized, sanitary and low staffed. read more

Absolutely crazy process. The app is terrible, there's next to zero information about how to come in. Half the time there's no one at the front. Add about 45 minutes on top of the high end of how long they say it will take. So glad I only came for the new donor bonus and will be going right back to my usual plasma donation place after next week. Come get your new donor bonus then never come back. read more

Great staff all the way But the B's of one minute your protein levels are fine, The next visit They are below I will go to another company in Which I have had no problem with the protein levels for Donating read more

Came here because I wanted to try a different place but highly disappointed! its always super packed and they take foreeveer to check you in... which to a certain degree is expected but not this extent. Plus when I went in they only had two girls in the back working with like 10 plus people.. highly disorganized and didnt know if you were next or when you were going to be placed. last time here and much prefer BIoLife read more

The staff is very friendly and I recommend to anyone to donate here. The environment and the cleanliness of the building is very well maintained the employee destiny is very nice read more

Grifols staff is the worst. They set and talk and giggle while your machine is having a melt down with lights and sounds going off. I had a bad stick and my arm got all black and blue foe two week the whole time 2 ladies were talking and laughing while machine was buzzing and lights going off. They will set you down and scan you in and ten minutes later stick you. Sometimes they use iodine sometimes they don't but rarely ask if you are allergic to iodine.... Half the scales don't work and most of the time booth #6 will be deferred. Avoid #6 setting down on the job lady at all costs. read more

Everytime i come here everyone is always so polite and professional. As soon as I walk into the doors I get greeted. They make the process so fast and painless. While I'm there, they constantly check up on me and when I'm done, they always wish me a good day; I love that. Special shout out to Crystal as well. She's always so sweet and courteous and highly professional. I highly recommend this place and I will definitely be coming back again and again. read more

This place has horrible customer service, and they take their sweet time paying you after you donate. I was at the gas pump for 4 hours waiting for them to pay me. They never answer their phones it seems like , they dig those needles around looking for veins I thought they were trained for this. Ridiculous amount of time that I'm waiting so I can feed my kids and get gas. read more

Takes on average almost 3 hours to get in and out of there not to mention the pay takes a while to receive . Even with the new appointment program I still have to wait at least an hour to get seated . Plus phlebotomist have no brains cells always takes multiple stabs to find a vein . Pls go somewhere else lol read more

Gcam is very nice and brand new! I have donated at other centers but this is first class and everyone is very nice. read more

Super welcoming friendly staff. Clean facility. Everything is explained thoroughly. All questions are answered. First time can be time consuming after that it's a really fast process. read more

Totally disappointed in my experience. After an hour of various tests and questions got permanently disqualified for being a cancer survivor (melanoma). They now have an over abundant amount of personal information that they refused to destroy. Should have asked the simple question about whether or not you've ever had any type of cancer right at the beginning instead of wasting people's time. read more