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    Grill and Patio

    2.1 (7 reviews)

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    13 years ago

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    4 years ago

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    6 years ago

    Ordered a gas insert in November. Still not delivered. I want a refund.....crickets from grill and patio. No stars

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    6 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    I highly recommend Grill Tanks Plus. The installers (Brent and Alan) really hung in there when I…read morebet most would have bailed on a Friday afternoon and headed for happy hour. Installing new cabinet doors on my Cal Flame Grill built-in barbecue looked like a 30-minute job. That was until the doors would not align or shut properly. They worked 3 hours, painstakingly calling the manufacturer and their home office for guidance until it was perfect. Great job!

    Companies being purchased by larger companies - don't trust them. They are stuck with their…read more"policies" and cannot be trusted to work with people and then take advantage of you. Truly disappointing service. We were in need of a new bbq grill by July 4th and we were told they would place the order as soon as they received the approved quote (Steve). In return, the Association I am a Board member on agreed to pay an invoice immediately and get the check to them, in full, soonest possible. We delivered the check and I received a text informing me they were just placing the order (June 29th, 5 days before July 4th). When I told them what Steve told me, they apologized for his miscommunication and said they cannot do that... but they were happy to get full payment. The worst part about their policies, and banks will confirm, a Homeowner's Association has basic, guaranteed funds as the Florida statute requires owners to pay their assessments... we receive some of the best bank loans, if ever needed... Al Ford, Mallory Square HOA Board member

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    Paradise Grills

    Paradise Grills

    3.0(4 reviews)
    13.2 mi
    Consultations available
    Offers payment plans

    Purchased a complete outdoor kitchen setup this past weekend and received more than we initially…read moreplanned on at a price within our budgeted amount. We worked with their newest associate Lee who went above and beyond to make sure we were able to get everything we wanted and more in the pricing we wanted. As we were his very first sale, the new store manager stepped in to assist in walking through the details and all at the store worked as a cohesive team to deliver a true 5 star level service and demonstrate what it means to be a team who understands a customer's wants and needs and delivers to that. Highly recommend this location to anyone looking to create a high quality, customizable and versatile outdoor kitchen setup. We evaluated others and the quality, options and service you will receive with Paradise Grills cannot be beat. The topping point is our new full kitchen set up will be delivered and installed within 5 days. Showing pictures from the store set up which is an exact set up to what I purchased with the exception of selecting a different color countertop.

    Paradise Grills apparently makes flying cars now -- because that's the only excuse for needing…read morefive delivery attempts to install one 10-foot grill. Ordered July 2. $12,000 grill, $30,000+ in total damage once you count the renovation delays, rescheduled contractors, and extended rental costs. It took longer to arrive than my entire kitchen and four bathroom renovations combined. I specifically asked them to send the correctly-fitting top sitting in their own warehouse. Customer service said no, promised the replacement would fit. It didn't -- gaps over 1/2" around every appliance. I visited their showroom to compare: their display model has gaps under 1/4". Not close. Customer service told me the countertop "fits superbly" (it doesn't), sent me to their showroom to "prove" it (it didn't), then stopped responding -- and blocked my number when I kept pushing for a real fix. Emailed CEO Ray Baskett directly, multiple times. Silence. Skip the fake-looking reviews here (employees need 2 positive reviews a week for a bonus -- check Reddit). Real story's on Trustpilot: 1.8/5. Save your money, your renovation timeline, and your sanity. Even Costco would've been the smarter call.

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    Paradise Grills

    Paradise Grills

    2.1(27 reviews)
    32.4 mi
    Consultations available
    Offers payment plans

    The store in Pompano was the closest to my house, we live in Light House Point. We met Mayra and…read moreshowed us the Floor Model . The St Thomas is a great price. And since we are doing our house , she also told us that we can have storage up to 12 months. That is a great benefit that they offer. We will be financing and she explain also the process. Very happy with de product and sure that we are coming back.

    My husband and I purchased a brand new Paradise Grills tiki bar and have been extremely…read moredisappointed with both the durability of the countertop and how this issue has been handled. Within approximately one week, the countertop developed a significant crack after being exposed to direct sunlight in our California backyard. When we contacted Paradise Grills, the damage was classified as 'impact damage' and therefore not covered under warranty. We strongly disagree with this assessment, as the countertop was never struck, hit, or subjected to any impact. The crack extends across an entire side of the countertop and passes through a seam, where a small piece chipped away as the crack developed. Paradise Grills cited this chipped area as evidence of impact; however, there is no corresponding damage at the seam or indication that anything struck the countertop. Based on the circumstances, classifying this as impact damage is not consistent with what occurred. Paradise grills provided a repair kit, but it addresses only a small area while the crack extends across the entire side. Patching a substantial portion of the countertop that was only one week old is not an acceptable solution for a new product. Most concerning is that this product is specifically intended for outdoor use, yet our experience indicates it is not well suited for California conditions where prolonged, direct sun exposure is common. An outdoor kitchen sold in California should reasonably be expected to withstand California sun without developing significant damage within its first week. We have had several people ask where we purchased our grill and tiki bar, and we have chosen not to recommend Paradise Grills. Based on our experience, we cannot recommend this product for a full sun California backyard. We are very disappointed with both its durability and the handling of our concern.

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    Grill and Patio - grillingequipment - Updated September 2026

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