Went to eat. People were great. Ambiance was good too. Food,,,,not so much. I had the wild game meatloaf. It had a hard crust and without the gravy it would have been inedible. My daughter had the grizzly burger. Incredibly dry and flavorless Son and wife cooked their own at the table and it was pretty good but you better cook fast before the rock gets cool. Also order iced tea but you have to pay for refills. Not a great experience. read more

Without a doubt, Grizzly House is the best fondue restaurant I've ever been to - and I've been to quite a few, all over the world. They've been open since 1967, and are still doing things the same way - the right way. The flavors, ambiance, and service were all completely on point. We got the mushroom appetizer, which had many awesome different stuffings you could fill the mushroom with before dipping it in batter and frying in oil. We also got the cheese fondue, which had a delicious wine and Gruyere cheese combination. The flavor was strong, sharp, and totally delicious. The portion sizes were just right and significantly larger than other similar restaurants I've been to. They also had a hot rock option for the meat and seafood that we ordered. We tried this out, and it was awesome with the garlic butter frying up the pieces of meat, shrimp, and lobster tail fresh. Winding everything up for dessert was the chocolate fondue, which they served special because we had a birthday in the party. The chocolate was just awesome and was not super sugary sweet like a lot of chocolates you get. It had a right balance between savory and sweet that made it really irresistible. Our server had a very friendly and upbeat attitude, and was very helpful in explaining the different types of cooking options, and how to use all of the implements. The decor of the restaurant was a hand carved wooden theme that really looked like it was straight out of the late 60s in early 1970s. The old-school feel only added to the awesome environment. I heard other people talking about how they drove several hours just to come to this restaurant, and after the meal we clearly understood why. Five stars easily, and I would give it to six if I could. Highly recommended.! read more

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I don't normally like leaving negative reviews, but as a word of advice GO ELSEWHERE. There are SO many good restaurants in town and this is not it. I was well aware that the food wouldn't be the best, but I also read that people have had fun experiences here and that the ambience was worth it. From reading reviews, we learned there were phones at each table to call other tables. A left over from the restaurants interesting past! However, we were seated at a table in a neglected corner with no phone. So we didn't even get to have a fun experience with less than mediocre food. We got the 4 course fondue meal. The cheese fondue is literally just bread and cheese. That's it. Insane in my opinion, like why not offer some veggies and fruit to dip as well. The meat had no seasoning and the instructed cooking time was not accurate. Our server was disengaged and we had to flag him down for each course and for the bill. Final note, they sat me under a disgusting, dripping taxidermy bison. read more

Grizzly House - Dripping taxidermy bison I was seated under - Fondue Near Me - Banff, Alberta

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My wife and I last ate at the Grizzly House in 1998 during our honeymoon. 25 years later we visited again! The place was just like we remembered it (phones on the wall to call other tables in the restaurant, darkly lit dining areas and the smell of fondue). We had a very attentive and friendly server who took great care of us. My wife ordered the beef and chicken fondue meal while I got the beef and scallop meal. This is a four course meal with salad or soup, cheese fondue with bread cubes, entrees and then a chocolate fondue with various fruits. You can choose between oil (canola) or a 600 degree hot rock. We opted for the hot rock to cook our meat. The sauces and meats were good. I probably enjoyed the cheese fondue appetizer the most while my wife loved the chocolate fondue. It was really nice to re-visit the Grizzly House. We left quite full and ready to take on the Banff National Park. read more

Grizzly House - The chocolate fondue - Fondue Near Me - Banff, Alberta

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We had wonderful service. We sat outside and had a great view of the Main Street. The cheese fondue was good but we would have liked vegetables on the side instead of just bread but didn't see that option. We got the chicken to share on the hot plate & it was okay, I wasn't a fan on the 2 sauces you got as a pairing. The chocolate fondue was great! Fruit was fresh. read more

Grizzly House - Chocolate foundue - Fondue Near Me - Banff, Alberta

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Good thing we made reservations as that's what had priority. It's our first visit here. We thought to give it a try since people are hyping it up. We got the dinner fondue. My wife and I ordered soup for starter. It was good but it was a little on the salty side. We chose the cheese appetizer. Bread was stale and the cheese was so bland. Also, the cheese fondue was so bitter. The main course we had were chicken, beef and shrimp. Beef was good! Perhaps my favorite. We also enjoyed the chocolate fondue. It was just super dark. We can barely see our food and each other haha. Our server, Nick, was excellent tho. Overall, we think that price is too high. Would not necessarily keep coming back. It's just good to try. read more

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We went to the Grizzly House on Wednesday for our anniversary dinner. We spent nearly $200 on the fondue, and the meal ended up costing us much, much more! Within one hour of eating the food both my fiancé and I were hit with the most violent sickness we have ever experienced, uncontrollable vomiting and diarrhea that went on all night. It was so bad that we were forced to go to the Emergency Room that left us with a completely unexpected $1,000+ medical bill. I want to be absolutely clear, we followed every instruction and cooked the fondue meats exactly as directed. The immediate symptoms make it undeniable that the contamination came from the kitchen. This has genuinely ruined the idea of eating fondue for us forever. Please, for your own safety and well-being, do not risk your health and money at this establishment. read more

If you want to see what you're eating, this is not the place. The smoke was blinding and the lighting was dim at best with a flashlight. Do not order multiple meats because you cannot tell the difference. But the chocolate at the end was good. Make sure you have laundry detergent to wash the smell out of your clothes. read more

Grizzly house was great for the experience, not necessarily the food. We did the four course option, started with the French onion soup which we really enjoyed. We did the cheese fondue which was served with rather stale bread. I would have appreciated more options than just the bread to dip. The cheese itself was on the bitter/ funky side. The main course of beef and chicken cooked on the hot stone was good, although I would have preferred to pick my own sauces as they were all just ok. The chocolate fondue was good, I just had an issue with the dip selection as it included items such as cantaloupe, pineapple, grapefruit, and honeydew. I did try the cantaloupe dipped in chocolate, which simply put, was foul. They needed more bananas/ strawberries and cookie wafers which was minimal on the pre-portioned dips. Overall, we did enjoy the experience and ambience which was cute with dim lighting. Our waitress was pleasant, but rather absent as the total dinner experience exceeded 3 hours. read more

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What a fun and perfect spot for dinner in Banff! It is incredibly popular so would 100% try to get a reservation. Their patio is first come first serve, we waited 40 minutes for a table but got a drink while waiting. The fondue four course meal is a phenomenal deal and the steak and lobster was fabulous! The chocolate fondue was the only part we didn't love, never got that warm on the flame read more

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Cool experience. Variety of game meats with fondue. It's an experience really. Something that you probably only can get in banff since I haven't seen any restaurants like this anywhere else in canada. I always enjoy elk. Not a fan of other things but it's fun to try. Go with a group since it's very pricey and you can try it. The fondue is a bit much for just 2 people. The grizzly bear statue out front is always a nice photo op. It's a cool place if you want a unique experience since it's been there forever (since I was a kid) and it's probably one of the oldest restaurants in all of banff Town! read more

My husband and I are only in Banff for 2 days and wanted to try something different. We stumbled upon this place on accident and we are SO glad we did. The food was spectacular. We sat outside on the patio and got to people watch and enjoy the views of the mountains. The cheese + bread was amazing, and the soup was fantastic. Cooking your own meet in the oil was a fun experience and super tasty. Our waiter Billy was so helpful in explaining all options and suggesting good things for us to try. We chose to do the traditional fondue (oil in a pot) instead of hot rocks. We ate the Hunter Fondue (Venison, beef, and Wild Boar) + the exotic fondue (Alligator, Rattlesnake, Ostrich, Frogs Legs, Buffalo, Venison and Daily Exotic Fish) Thank you Billy for being so great! 10/10. It was probably the best dinner we have ever had. We both left so happy that we ended up there. Don't hesitate to try this place! read more

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Love this place! Very cool place to eat. Atmosphere was great and the service impeccable. Food was really good and worth the price and the trip! read more

dim lighting. reservations recommended. we got the exotic dinner which came with four courses, left us full. an incredibly interesting experience unique to banff. super friendly service, although it is somewhat slow. be prepared for a 2 hour meal. obviously some meats (kangaroo, for instance) weren't the best tasting, but it was worth the experiential factor read more

We were so lucky to be able to be seated on a walk-in basis and the servers are so friendly in assisting you in your choices! Everything was amazing! We opted for a appetizer and chocolate and we could not of picked a better lunch combo! It was the perfect amount for two and when I tell you we like cheese, WE LOVE CHEESE, and it was enough! The ambiance was very country and service so friendly. Again dessert that was the perfect amount as we rolled out stuffed to the brim and ready to walk the Ave! Thank you Grizzly House for an awesome experience. I hope to come back here one day for dinner! read more

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We have eaten here every year for our anniversary for 10 years now. I saw several mice in the dining area (at least 4). Some appeared to come from the kitchen. There were mice droppings on the floor under the table. Brought this up to two servers and the manager and it was brushed off and explained as a factor of construction and there was "nothing they could do." Completely unacceptable and honestly disgusting. I wish I saw this before the meal and not after spending over $300 on our meal. Please avoid at all costs!!!! read more

Food: most ordered the fondue. Very small portions. Unseasoned meats, unseasoned oil. I ordered the ribeye, temperature was spot on, medium rare, mostly gristle and fat, roughly 1/2 edible, very plain seasoning. Should have sent it back but from the time we sat until entrees delivered was over, not exaggerating, over 1.5 hours. Noticed 3 other tables seated 15- 30 minutes after us were served first. No comparison to the melting pot chain in the US. On a positive note, the Rosti potato patty and vegetables were very good. Ambiance, very dimly lit. Waitstaff was so-so. read more

Not really sure what all the positive reviews are about... The experience? Hardly. It was loud, it was dark (too dark to see the quality of the meat -- was that by design?), it was smoky (and the smell stays on clothes for days). The service? Please. Nothing but rehearsed phrases. Actually, the service was downright unacceptable for a $$$ restaurant -- zero rapport-making, nil enthusiasm, and half the time not even audible above the background noise. The food? The worst we had in Banff. The "soup of the moment" was a salty French onion, the only redeeming quality to which was the rim of crusted cheese. The Neuchatel fondue was not our thing (I would've preferred a straight cheese fondue), and the bread it came with was...cheap. The main course was a flat rip-off. 4 pieces of chicken & 3 of beef in my husband's Original Fondue -- hardly worth $49 even with the other 3 courses. I did get the Exotic -- which selection doesn't even make sense for Banff -- consisting of 2 bites each of alligator, kangaroo (they didn't even have their signature rattlesnake!), ostrich, buffalo, venison, and mahi mahi, plus 1 single scrawny frog leg. That for $66...! The Toblerone fondue for dessert was honestly the best part of the meal, which is awfully sad considering I could do it with better fruit at home. Needless to say, the "uniqueness" of the place did not make up for any of the above. Sadly, what I imagined would be a special birthday dinner for the hubby ended up making him the total opposite of pleased. And the restaurant's "birthday special" was nothing but a sparkler stuck on a piece of strawberry with the dessert fondue -- which burnt out before I could even take a photo. In summary, those exotic meats aren't worth it -- don't be yet another victim of this overrated place. read more

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Another great restaurant we went to when in Banff! We just got done with a long hike and stumbled upon the Grizzly House. Right away they greeted us with smiles, but I have to say our server Billy was amazing! Not only was he very kind, but he also told hilarious jokes! Dinner and a show? .... We think yes The steak tartare was very good, although we wished it had more texture than completely ground. The French onion soup was amazing, no critiques there! And our seafood dinner platter was amazing as well! We just wished we had more to eat!!! Overall a great place to relax and have a nice dinner with friends and loved ones! If you come here, request to have Billy as your server you won't regret it! Dan & Lexi read more

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Came for the fondue experience only, which is what this review is based on. Our server Dave was very pleasant and attentive. We were never lacking anything to complete our meal. The salad and soup appetizers were good and fresh. The additional apps we ordered were not great - the escargot is buried in a small pot of mushroom. We were expecting them whole in-shell. The raclette was dry and was less about cheese, but rather tasted like a breakfast hash brown. The fondue courses were fun and engaging. Love the scrape of the caramelized cheese after that course - best part! The meats were good, but we expected more per serving. We elected the hot stones, which have to be constantly slathered with garlic butter. Don't expect this to be a calorie-friendly meal! Finished off with the chocolate fondue. We were certainly full when we left. read more

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Definitely a unique dining location and experience. The main dining area is a feast for the eyes as you explore the menagerie of reminders from the past that adorn every in of the walls, ceilings and statement pieces through the restaurant. The food was ok, but this restaurant is really about going for the experience. The service was friendly, but incredibly slow, bring your patience. The server was moving very efficiently so I do not view the experience as the individual's lack of skill and effort. Novelty restaurant at best. Banff has many wonderful restaurants and unless it is the experience you are after, just know what you're getting before you give up a precious night out. read more

This is one of the best restaurant I've been, server is soo nice and they really explained the menu to you.. I loved their special Hot Rock Beefeater plate... This is really the best meat I've tried.. The Ambiance is also great!!! read more

This is an amazing ing finning experience. Use the hot rock to cook your food. Ambiance , service and food all top notch

Stopped in here for lunch after going to the gondola. We each ordered a burger. They were extremely over cooked. The potatoes are actually just hashbrowns completely devoid of any flavor. I'm really disappointed we wasted our time here. We sat inside and it was so dark I had to use the flashlight on my phone to read the menu. Keep I mind this was at 1100 am. The 2 stars I've given them is purely for the service. Our waitress was amazing as was the host that sat us. read more

Super duper overpriced for the portion size. We had to order a side steak. Super mid food read more

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The food was amazing, service was good and had good selection of items on menu. Spicy tofu and Almond cake were my favorite. read more

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We were looking for cheese fondue spot since we never had it before and this spot kept popping up everywhere we looked. Once you step foot inside it feels like your transported to a cozy cabin. Luckily we just walked in and were seated right away We only opted for the cheese fondue for two. Silly us we thought we were going to be served wine with the fondue but turns out they just mix it in the cheese. We opted for apple juice instead. Doh. The cheese was a bit sweet probably due to the apple juice and the bread was just bread. Also there was a phone on the wall next to our table, super random! Overall, I wouldn't come back. Maybe I needed to try other things, but for cheese fondue alone I'll pass. read more

3.5/5 I believe you go to Grizzly House for the fondue experience rather than the food. My friends and I made a reservation for 5:30 pm on a Sunday and were happy to have been seated in a little sectioned off area (which we really liked). It is pretty dark inside the restaurant, so your eyes need to adjust when you're entering and leaving the restaurant. We each ordered the Original Fondue dinner. Our server recommended dipping the bread into the soup broth first and then into the cheese fondue and it was honestly game changing! It was my favorite out of the four courses. Everything else was okay. The beef and chicken didn't blow my mind and I also had the same feeling about the chocolate fondue. It was fun to cook our meat on the stone slab, but that's about it. Besides the food and ambiance, the service was great! Our server had great recommendations for how to eat the fondue and she even gave us recommendations for things to do in the area. Again, I'd come here if you would like the fondue experience, but I wouldn't expect much from the actual food. read more

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Kim made this experience so wonderful. She walked us through all the best ways to have our fondue. The the four course fondue meal was amazing. Will come back again. read more

I feel like the town of Banff tried to really dig into its Swiss roots here with all the fondue but unfortunately came up short. For starters, be prepared to be in for a very strange place if you come here. The food, of course, exhibits a wide variety of exotic meats like Kangaroo, Rattlesnake, Ostritch, etc. And accordingly, the pricing is quite expensive. ~$50+ per person for an order of fondue. Essentially they come out and grill the meat at the table for you which you then dip in the fondue. There is a small outdoor seating area with around 10 tables. Otherwise the inside is ... terrible. It's so dark you can barely see - I wonder if the place ever gets cleaned. It gives the feel of a serial killer's home with the extremely dark sort of red/yellow lighting. The air also felt stuffy and had a strange smell likely caused by all the exotic meats regularly being cooked there. It was not a comfortable ambiance by any means. The food is also .... eh. We stopped by for a light meal just to try things out and got the Fondue Neuchatel Dinner ($30 per person). This includes fondue with bread and vegetables and a salad or soup. The salad was light, fresh but very simple. The fondue was pretty lacking (although better than Ticino's). A mild flour taste that was distracting and the wine/kirsh didn't really bring out too much of the cheese flavors. The bread was also pretty poor - something you'd see at a low quality bakery section of a grocery store - no flavor. I'm almost tempted to say that the best thing we had were the raw vegetables that came with the fondue. Service is alright. A little rough around the edges. read more

The Grizzly House popped up as a must-try when traveling to Banff, best known for their stone block fondue grills and exotic meats. I made a reservation in advance and was promptly seated the minute I got there. My first impression is that this place is definitely busy, and not to my surprise, the service here was just okay. It takes forever to get the attention of your server, to the point where my boyfriend and I made bets on whether or not we would get the bill before 7 pm (it was 6:30 pm when we made the bet.. lol) But to much of my surprise, once you get their attention, everything comes out super quick. Now to the food. I was excited to try some exotic meats just because how often do you get to eat snake, ostrich, bison, etc? Here you do! However, I very soon found out that the exotic meat wasn't anything special and hard to differentiate. Grilling on a hot stone was fun though. Bonus, we also ordered drinks and they were heavy on the juices, not on the alcohol. I would definitely recommend this place for the experience, but not so much for the actual food or service. read more

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What an experience in downtown Banff... loved the hot rock grill with a variety of of wild game..

Here goes - - - Negatives: Cleanliness of tables, cutlery and menu was questionable. Only thing offered for cheese fondue course was bread, only fruit offered with chocolate fondue course. Chocolate watered down so much it didn't stick to fruit. Terrible wine selection. We are in Banff for heaven's sake. Positives: Server was outstanding. Protein cooked on stone with butter and garlic a great suggestion by server. If it wasn't for the server, I'd rate this place 1. read more

Always a favorite tradition when coming to Banff! You can't miss this place! The many options for traditional fondue have gone out the window and this place offers a variety of different local and exotic plates to treat everyone's wild side. I had the Alberta plate, which consisted of beef, bison, elk, and venison. All of which were great. My boyfriend had the exotic plate, which had alligator, kangaroo, frog legs, venison, bison, ostrich, and tuna! Surprisingly, his favorite was the ostrich, but I liked the kangaroo. You also get a starter soup or salad, a cheese or vegetable fondue appetizer, and a chocolate fondue for dessert!! Don't be rushed here. It's an all night affair. Also, learn the history about the phones at each table and in the bathrooms to have a bit of fun and trickery! read more

Grizzly House - Chocolate fondue - Fondue Near Me - Banff, Alberta

Enjoyed a variety of different entrees and appetizers. The different tartars were complimented well by the toasted bread. We also had the 4 course meat fondue, and we chose beef, lobster, and scallops as the meats. The overall experience of cooking the meat on a hot stone was fun! read more

Right on the downtown Banff strip, you'll find Grizzly House! My sister and I had just canoeed on Lake Louise and were headed to a horseback riding experience, but in desperate need of some quick food. Grizzly House seemed to be busy the night before so we stopped in for lunch. Our waitress was incredible and worked with our quick time crunch! We got two caesar salads and a french onion soup to split. The French onion soup was the best that I've had since a trip to Manhattan two years ago. The service was quick, the water stayed flowing, and we were happy girls!! From a glance at the menu, it looks like the main attraction at Grizzly House is fondue. I even noticed interesting variations like rattlesnake fondue - would definitely give this adventurous menu a try if I had more time. read more

Grizzly House - French onion soup & caeser salad - Fondue Near Me - Banff, Alberta

This was the perfect place to go after a ski day. The food and the vibe and the decorations and the staff all match up for a classic, slightly old-timey fondue experience. All the food is delicious, the staff is great, and the interior with the fondue smell and low light make it such a fun, experiential meal. Make sure to ask your server about the phones! read more

Great ambience if you like rustic and a couple mounts on the wall. Pick up a phone and call your neighbor. Friendly staff on the move. This place is busy. The food was delicious and of course the Alberta game and exotics were delicious. read more

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Great food, quality meal and the best server, Penelope. Highly recommend. Alberta Fondue Dinner read more

So much fun! I took my teen because they have never had a fondue dinner and we really enjoyed it. Our waiter was helpful, fun, and friendly and shared some fun facts about the history of the restaurant :) We got the four course dinner and I got the house salad, and the Hunter option with duck, buffalo, and elk. They were all delicious and it's just the right amount, especially after eating cheese fondue. I need to mention that I'm gluten free and our waiter was knowledgable and brought my child a large spoon to dip use to pour the cheese over their bread so it didn't contaminate the fondue. I brought my own bread from a place in town called Wild Flour. After I had a bit of the fondue I let my kid have the rest so they could have the fondue dipping experience, especially since we chose the hot plates to cook our meats. Our waiter also knew exactly which sauces I could have with my meats. I can't tell you how wonderful that is for someone like me. It truly makes the night 10x more enjoyable. My teen got French onion soup and the Exotic meats and was so happy with it. We both decided that the kangaroo was the best. For me the elk was second and then the buffalo. My teen said the tuna was spectacular. I'm not a huge chocolate fan and I rarely like it with fruit but it was delectable! The waiter also brought the non-gf cookies on the side but we were so stuffed my teen didn't even touch them. Overall it was a wonderful dinner and experience and I'm so glad we did it. It's definitely worth the money. read more

Grizzly House - Hunter dinner in front and Exotic dinner in the background. - Fondue Near Me - Banff, Alberta

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