Service was great. Didn't find a many items to choose from but their liquor options were AMAZING. Really surprised that they didn't have some of these behind a glass case for how expensive they were priced at. And for the record, their pricing has yet to be beaten by a Total Wine, Bevmo or any other competing liquor store. I ended up buying two different bottles of gin this visit. read more

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I had a disappointing customer service experience at this store today. The cashier asked me to bag my own items, despite the store not being busy. I didn't have an issue with bagging my own purchases, but while I was trying to do so, she began rushing me to complete my payment at the same time. The overall interaction felt unnecessarily rushed and unprofessional and did not reflect good customer service. When I asked for her name, she told me her name was Isabelle, but my receipt lists the cashier as Jenevie, which was also concerning and confusing. I hope management can address this, as customers should feel welcomed and treated with basic courtesy rather than rushed through their transaction. read more

They can't keep up with their changing prices. They either don't have item prices listed or have the wrong prices. They won't admit when they post wrong prices and will never honor their mistake. Poor management. Go to the Bouquet location. read more

Grocery Outlet is one if The Best Groceey stores in my area!!!! Great prices and the customer service is superb!!! I complimented the Store Manager and the staff on how clean, neat and organized the store is compared to a lot of other Grocery stores. I had a great experience today ! The meat prices were fair and the frozen section too! Found a bag of salmon, Kobe beef & Ribeye steak for a great price!!! I highly recommend shopping at Grocery Outlet!!! read more

Grocery Outlet - Groceries I purchased today !!! - Grocery Near Me - Santa Clarita, California

Great staff, close and convenient location. They have improved on their selection and vegetable green bags. Kyle was very helpful. Good night. Glad they. Close at 10pm. read more

employees are rude and not friendly or helpful but they have great pricing and variety !

Beware. If you're going to shop here, DO NOT pay with cash. These cashiers don't know how to count money, and a few times have shorted me when giving me my change back. Thankfully, I have caught it before leaving the store. read more

I don't think the staff like working there. I think they make a point to be unfriendly. Other than that, they have food in a pinch. read more

Been shopping over there ( no more ..) They make many mistakes at the cashier! Over 6 mistakes in one year, when they charge for extra items. If you shop there, check your receipts in the store, or in your car.. I'm sure they get away with it because most people assume that there's no mistake. And the mistakes are never to the customers benefit. Also the way that they get the low price is by getting products that are old, and some get sale on their expiration date. Today I had to return yogurt that has black molds in it. Yes.. A huge chunk of black mold. Which if someone eat it he will end up with major medical issues.. I called the store and mentioned that to the manager of the store, They brushed it off, like it's not a big deal .. Today was my Last day shopping over there, the idea of checking the receipt, going back. And some items that can poison you .. is more than enough!! NOT RECOMMENDED!!!! read more

Yes, I love the fresh produce at this store location! They are determined to make me love them. If I am curious or adventurous about trying a new vegetable or fruit - I always go to this store. I have experienced fresh and safe produce every time. read more

My overall experience at the store is positive but recently there is a new employee, female and seems quite young, she is just not friendly, never says hi or greets anyone, she snacks at the register in front of customer and I find it kind of unprofessional. read more

They are very polite and smiling and kind. However, they overcharge at the register when the price is clearly marked below each product. If you decide not to get the product or you tell them they've overcharged, they call people in to check prices. Bring your cell phone camera and plan on taking a picture of the product and the accompanying price because you're not going to be able to trust the cash register to scan correctly read more

One of the best-priced Groc Out stores in SoCal! Very clean and organized. You are guaranteed to find a gem!

TJ Farms Steak Cut Fries were for sale at $1.49 for a 20-ounce bag. The picture on the bag shows regular steak cut fries, but once opened, the bag is full of what I would call potato slivers. If I hadn't paid money for the bag, I would have thought it was a joke. Consumers, please be aware that the contents don't match what is shown on the outside. It is a rip off and Grocery Outlet should be ashamed to sell this product. It is no wonder that it is being sold at Grocery Outlet, as no regular supermarket would have the audacity to sell this product. read more

Grocery Outlet - Contents of bag of TJ Farms Steak Cut Fries. - Grocery Near Me - Santa Clarita, California

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I'm so glad that Santa Clarita has this store now. I used to shop at one in Lancaster many years ago but then it closed. Many people in SCV were complaining that a bargain store was opening in a "High End" neighborhood. More like 'Entitled' neighborhood. So you're saying that you want to pay MORE for your groceries?! The store is brand new and amazing. Of course the prices are spectacular. $.99 for a box of captain crunch when that same box would be $4.99 at Vons. Everything was neatly arranged, clean and stocked. The girl at the counter ringing me up was super sweet and cheerful. And she gave me a coupon that took $5 off my bill. They also sold plants and gardening stuff, my favorite. If you are bougie then you probably won't like it here, but if your average and cool, then have it it cause this is the place for you! read more

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I started shopping her about 9 months ago. Not nearest market to me, but one that I go up and down every aisle. You never know what you'll find. They have a great selection of wines. And they have the best price on Ice Cream. A lot of items are close outs so check the dates. Have fun and explore. read more

Customer service seems to be going down. They used to be pretty good about opening a new cashier lane when lines were long. Now, the managers seem oblivious to customers who are waiting. I've seem them chatting together, glancing at the line of customers, but taking no action. This has been happening within the last two months. read more

Grocery Outlet has quickly become one of my favorite places to shop. If you're looking to save money without sacrificing quality, this is the place. Every time I visit, I find new deals on name-brand products at a fraction of the usual price. read more

Small store typically for locals like me but not a small store feel. The staff are not friendly and have an attitude that seems to say you are bothering them. Also not the cleanest grocery store I've ever been in. Now I only go when I'm short a stick of butter or something else for a dish. Instead I go a couple of miles away to Albertsons. read more

First time here was surprised what I was able to get for the price did check expiration dates were all up to date great customer service a gal went out of her way to get a price for me Ill probably be coming regularly read more

I've been waiting for the grocery outlet to open up in this area finally today the grand opening of the store on plum canyon. I went there after they opened and it was already crowded. And I can see why there was a lot of different bargains hence the name grocery outlet bargain market. This is definitely a place to stop and pick up not only necessities but also unique items that they carry in their store I'm looking forward to many more visits in the near future. Highly recommended read more

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Been shopping here for convenience close to where I live... their customer service sucks as what majority says.... tonite, February 17, between 7-7:30 pm, trying to be friendly with young lady cashier....and wtf, she is rude!..... not all but their young women are typically rude...they are 'disease' in our community..and as one commented, sometimes they overcharge.....they don't know the difference between some produce ..... read more

It's a good place for last minute runs when you've realized you're out of something in your fridge, when you have snack cravings, or when you need over the counter meds...at least that's how it is for us. They don't have a big meat or produce selection, so when we want to cook something, we end up going to the bigger grocery stores. Also, some of their meat are discolored, or the container is showing signs of gas building up (some containers are puffy). The staff at the counter are friendly, and when we needed to exchange mochi, there was no issue. We'll still come here again, probably for the mochi...just open the box to make sure it's still neatly packed in there! read more

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How can you not love this grocery store and then some out here in The SCV. I was beaten to the first review but the most important thing is, I was here on opening day. They have just about everything you would ever need at a regular large supermarket chain. I saw a ton of wine and lots of great beer but little hard liquor, I'm not always buying that, I'm getting the deals on food here! Welcome to our neighborhood Grocery Outlet, you're gonna rock forever! read more

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I like this store, you can find variety of foods and snacks they carry name brands and there section foods are always changing which is good. You can also find good quality meats on sale. Just be mindful of the expiration date or freeze by date. read more

Jenevie was so rude! She didn't even say hi she just checked us out and was so rude! She didn't greet us or tell us to have a nice day! So bad read more

This place is just awful. The staff is rude. They don't seem to like to honor returns or items that ring up wrong. I have bought so much food here that goes bad well before the expiration date and when I told the manager, he didn't seem to care. Will be avoiding this place at all cost. I can't believe they are opening another. read more

Look at the expiration dates as one of the reasons why they're on "outlet" prices is because the manufacturers sell to this chain to help move the product. I wouldn't buy produce from here that is enclosed, I've shopped here multiple times and constantly have mold issues once I open the package 2-3 days later. This place is great for packaged goods with longer shelf life and sometimes you can find brands that are typically in Sprouts or Wholefoods which is great too with the cost savings. But typically they don't restock items, once it's gone it's gone. read more

Their customer service sucks!! Big time!! It's worth going to pay more for not only an actual selection but not having to deal with the attitudes and lack of customer service skills by a bunch of lazy young adults who act like your putting them out because they r expected to do their job. But they have a very hard time even knowing what that is! I don't know if they are ignorant or just lazy but they are terrible. Atleast 5 or 6 I've encountered probably more. I have not one time asked anyone in that store anything without an attitude that on the wrong day would be taking them outside! I'm obviously writing this after my most recent encounter and am possed that I don't have what I bought because they are too lazy to do their jobs and I live too far to go back it's late. So I'm still fired up. But that's like the tenth time that something or someone rather made it a terrible experience. Every time infact. I'd complain to the manager but he's the one that hired Althea so he's probably the same they don't deserve any stars read more

Small locally owned grocery store. Good prices limited selection. Nice people who keep store clean.

Visited this location on Momday 11/8/21. Usually visit ones in Bakersfield. Clean store with very fresh vegetable selection. Nice selection of products. Found it odd they have a ton of flour and other baking good but no sugar. Otherwise on tight budget and was able to fill cart up including a nice sized turkey. I am hard of hearing almost deaf. The masks make it extremely hard to understand people and they usually just try talking louder or get frustrated which doesn't help. I usually have to get whoever I am with to answer them for me. At the checkout at this location the cashier was very friendly ,at first he did try saying it louder and when I told him I still couldn't hear he looked directly at me while standing back at a distance and lowered his mask to repeat what he said so I could read his lips. I wish I got his name to let his employer know. Misplaced receipt so can't check Hopefully next time I go there he is still there and I can get his name. read more

A grocery store was much desired and needed in the Canyon Country hills and we finally got one. Course it was one that is not too familiar in the Santa Clarita Valley. Many were curious as to what this place would be like. A few good friends told me good stories about their experiences with ones in the valley and up North where they are more wide spread, so needless to say I was excited! I counted the days for this one to open. Today I got to walk in. As the old saying goes, don't get your hopes up. I guess I did. The exclusive Canyon Country hills was given the illegitimate love child of The Dollar Tree and Ralph's who is trying to move up the hill and prove to them he can make it. It leaves much to be desired in a lot of areas but some good selections in others. For one, my biggest complaint, the meat section is a quarter of what Ralph's has and not nearly competitive to its sister store Food-4-Less (best meat selection in town-my opinion). It barely has a slot for beef. Chicken, pork no problem. Beef, it's like they couldn't find a supplier. You can't move in to this neighborhood and not have a beef section. Second, as Gordon Ramsey would scream where's the seasoning!! There is not a compete either seasoning section in that store. Sure they have the basics, garlic powder, salt, pepper, paprika, you get the idea. Oh and in bulk too. Lastly the organization is confusing. There is nothing more frustrating than having to go to two different rows for the same thing. The first row to the right of the store has a mishmash of common groceries, okay, quick easy grab. Then those same items are somewhere else in the store so it's not easy to do some comparative shopping for those that really need to for the sake of their fine tuned budget. Some might like it, to me it's a pet peeve. They do however have a nice produce section, well stocked (it is their first day and all) much like Ralph's large selection of earthly grown goodies. I didn't see any strawberries though, or blue berries. I may have missed them. Another bonus is their fairly large selection of good ole alcohol. Nice! Party town is Canyon Country so it makes it convenient to get the supply's in our backyard. The frozen food section is fantastic too. All the great goodies one could use. Most junk food, but for those that buy frozen items, it works. The store boasts a beautiful welcome to Santa Clarita inking on the far right wall as you enter. Very nice touch. The place has all the basics, the employees are friendly and trained. But again it's a combination of two lessers stores trying to bring up its britches and plop down on the Canyon Country hills. It has potential but needs to rethink some things. Meat and seasoning were two big ones on my list. Course I can get all the veggies I need, and grab a few bottles of JD for the weekend. read more

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I went to this location after making a purchase at a different Grocery outlet which I was dissatisfied with. I went to this particular store because it's new in our area and want to support local businesses. I had a receipt fully legible and had the product in a decent condition. What made me uspset was the. Owner Alex Calderon Leif to my face when he said the receipt says you can only return the item at the store purchased. If the receipt would have said that I wouldn't even had tried, He told me "It says it there" I asked "Where? Show me," He said he would and the receipt doesn't say that. He had the opportunity to gain a customer and chose to lie to my face. Stay away from this place and I will share my experiences with friends and family read more

One of the nicer Grocery Outlet: Bargain Markets I've been too! Well maintained and rarely crowded.

As a local grocery store, it has you covered. is it the perfect one-stop store to buy everything you need? No, but it does have enough merchandises and variety that can get you through the week. The price on certain items are a killer deal! For other stuffs you have to do your own research! They even have a decent size area for plant-based food as well. Overall, this is not the perfect place for you to find everything you need but for daily needs, it is definitely my go-to place read more

I'll give this place 4 stars for their fresh fruit alone. Great berries right when you walk in the door. Good frozen section and essentials. You also need to try the diet Dr Pepper/Cream Soda combo. Delicious!!!! Ralph's and Albertsons have more overall selection but it's a good place for a quick grocery run. read more

I really like Grocery Outlet. I've been driving to the other locations( Sun Valley and Burbank) for years. This store is about the size of the Sun Valley store, maybe smaller. They do have a great selection of natural/organic products. I will say you need to know your prices. I did see some items for sale today that cost more than at the 99 only store. For instance, a brand of "greek style" cream cheese. It was 1.99 at Grocery Outlet and its 1.00 at 99 only. With that being said, the store is clean and there was a lot of staff. read more

Won't be back! Poor selection old food and at 8am a line to the back of the store with only one check stand open. I don't know who is giving this place 5 stars but they must not have been to a real grocery store. This is just an expensive 99 cent store. read more

Good prices, lousy customer service. Just left there after an argument with the cashier. Manager was right there and didn't even acknowledge me, like I didn't even exist...is this the way customers should be treated. I told the cashier (and manager) just look at the ad regarding a price, how hard is that to do? After going back and forth for a minute or two they gave me the price but when the cashier handed me my receipt not a "thank you" or anything...like the money was coming out of her pocket. I think I'll keep my business at Ralph's or Von's...the selection is better and the customer service A WHOLE LOT BETTER. read more

Not a huge selection, poor quality produce and meat. Good location. I wish it was a Trader Joe's or Wholefoods. I gave it a shot but I will only go here out of absolute necessity if I need to grab something quickly. read more