Great dental office with great service from all staff. Definitely recommend for all dental needs. read more

Grossman & McKay Dental - Great practice with great staff for your dental needs! Recommend - General Dentistry Near Me - Glendale, California

Excellent Staff, but Disappointing Dental Work This review is difficult to write because the support staff and dental hygienists at this office were truly wonderful--professional, kind, and highly skilled. They made the initial visits a very pleasant experience, and I cannot fault them in any way. However, the core reason for visiting a dental office is the quality of the dental work, and unfortunately, this is where my experience with the dentist fell dramatically short. I received multiple crowns from the dentist here, and the outcome has been distressing. Since the procedure, I've experienced significant and constant sensitivity to hot, cold, and pressure. This level of pain and discomfort is not a normal or expected side effect and has severely impacted my quality of life. The full extent of the issue became clear when one of the crowns failed and came off. I sought treatment from a different dentist, whose reaction upon examining the preparation of my tooth was one of genuine surprise. I was informed that the underlying tooth structure had been ground down excessively low and that the sides were overly tapered. To quote my new dentist, "No wonder the crown came off." This careless preparation means that the problem is not isolated. I am now facing an immediate three-hour procedure to repair and replace the failed crown, and it's highly likely I will need to undergo similar, lengthy, and expensive corrective procedures for the other crowns placed by this office. The lack of precision in the original work has led directly to a future of avoidable pain, sensitivity, and significant expense to have the job redone correctly. While the people running the front and cleaning your teeth are lovely, the fundamental dental care--specifically, the crown work--was terrible. I genuinely cannot recommend this dental practice for any procedure involving restorative work. Please consider this a strong caution before entrusting your long-term dental health to this office. The 2 stars are purely for the support staff. read more

The best dental care in Glendale! If she's available, request Janet for cleaning. I've been recommending Dr. McKay to all my friends. read more

in a recent encounter with dr. mckay i was contacting his office seeking a 4,000 refund on some poor dental work...although i was once promised the refund...dr. mckay later became agitated at my repeated requests and the communications turned angry...dr. mckay felt that it was ok to threaten both myself and my family and began texting me personally from his cell phone device with these threats ...see attached read more

Grossman & McKay Dental - text message communication from dr. mckay - General Dentistry Near Me - Glendale, California

I was referred to this office by a good friend of mine at work. Although, his home is further than mine to the location my commute to and from was made via uBer and was even considered when scheduling my deep cleaning. ^Thank you btw. I am grateful and quite frankly impressed.^ Appointment was made so simple, X-rays, cleaning, 4 quadrant cleaning, and best instructor to make sure I continue to maintain my stage 2 coffee-pearl white teeth {Not a diagnoses of any of the staff at the office, just my self diagnosis}. Ive had excellent work done in a short amount of time thanks to the skill and care of all of the ladies at this establishment. It helps when you see just as beautiful of a smile in person as you can sense over the phone. Will be back next week for fillings, no stress or nervousness whatsoever. Experienced professional and on point is my choice of words for the entire staff at Dr. McKay's office. read more

I have been a patient of Dr. Grossman for over 15 years. The new location and upgraded equipment has made the experience even more pleasant. The wait time is never long I never feel like I am getting oversold on any services. Tamara the dental assistant is great I have also seen Janet who did a good job as well. Overall I have been very pleased with my experience and will continue to come here no matter what city I live in. read more

I have struggled to find a dental office and a dentist that I liked, and after years of searching I have finally found Dr. McKay! I have been prone to cavities and my experience here has by far been the quickest, easiest, and most pleasant. But, the reason I really love this practice is their amazing support behind the front desk. The women who greet you and deal with your insurance/payments are so warm, kind and thoughtful. When my insurance suddenly dropped my coverage with no explanation, they were able to work with me and I was able to get the treatment I needed without spending all of my savings. They are amazing! read more

I just left and my face is still numb (local anesthetic FTW!) but felt like it would be good to post about my wonderful experience in Ronald McKay's care now that it has just concluded The reception staff, hygienist, dental assistants, and McKay himself were all absolutely superb. Everybody was friendly, attentive, and professional. Just to give you an idea of how this place is, as soon as I mentioned my girlfriend (who has gone here for years) several staff members immediately asked how she was doing and asked about her cats. How many professionals have that kind of relationship with their clients? How many care? Not many. I hope to continue visiting this dentist for years in the future, in the hope that they ask about MY cat. read more

I can't say enough how exceptionally great Dr. McKay and his team of staff are. We live in the Bay Area and we're visiting family during spring break when our 3 year old son had an accident and injured his teeth and gums severely. We frantically called the office and they graciously asked us to come into the office so our son could be seen right away. We were met with kind and friendly staff who not only made our son feel comfortable but they also went above and beyond from a service level (nursery songs, toys, and a balloon were even included!) We were so impressed with Dr. McKay and his team that we would switch to this practice without hesitation if we lived close by. We will be recommending them to all of our friends and family who live close by! read more

I had my wisdom teeth out just yesterday. By my own choice, I remained awake and fully aware throughout the procedure. I am in awe of the skill, the professionalism, and the friendly reassurance at every step of the process. The procedure was absolutely painless and practically stress-free. Before we began, I did have a sense of nervous anticipation-- kind of like waiting to climb aboard a rollercoaster-- but once the team leapt into action, I felt very much at ease. The whole operation seemed to take only minutes. The worst part by far was when a Mariah Carey song popped up on the room's music feed. This was no one's fault, a sad accident marring an otherwise remarkable experience. All kidding aside, you are putting yourself in very capable, very considerate hands when you visit Dr. McKay and his colleagues. I know, because I have seen them in action with my very own eyes. read more

I had to get my wisdom teeth pulled and everything went better than I expected. Doctor McKay and his staff are professional and courteous throughout the whole process. They do a good job of explaining to you exactly what to expect and are upfront and honest with their prices, no hidden fees behind what they quote you. Parking is a breeze here, well at least in the morning because that is the time I go for my dental appointments. There's a parking lot directly north of the medical building in which this practice is located in. If you are visiting this dental office in the morning I would give myself extra time because the 134 freeway off ramps here get really busy with the morning commute. read more

Truly caring staff. They pulled some wisdom teeth for me a day before a tragic event and they followed up with me, sent a sympathy card. Really went above and beyond in the bedside manner department. Their office is very high tech compared to some of the other places I have been too in and around the valley. The work of Dr. McKay is just as outstanding. I still have follow up work to be done and they have been very upfront with a plan and pricing. Highly recommend. read more

Dr Grossman has been my dentist for too many years to remember, and Janett too. They're all great, the whole staff is really nice and good at what they do. And the new office building is pretty great too. read more

I have been a patient of Dr. McKay's for about 7 years or so and over the years have also had my teeth looked over by Dr. Grossman and Dr. Lai. This is hands down the best dental practice I have ever been to. Since childhood, I have moved to various states and had several dental surgeries, tooth removals, and fillings and no one has ever treated me with the level of care that this team does. The staff at the front desk is courteous, professional, flexible and always dressed beautifully. They are incredible at breaking down payments for insurance as well as out of pocket so that the patients are prepared financially for any upcoming procedures, an extra step that most offices do not take the time to do on an individual basis. All of the hygienists and back office staff always remember who I am and make sure I am comfortable, especially during cleanings and surgeries. Dr. McKay (and the other doctors) are always thorough, kind, and lighthearted. What I like best is this office's attitude to preserve. Other doctors have pushed expensive procedures with long healing times instead of doing what's best to keep the teeth or gums in tact. Dr. McKay performed my wisdom teeth removal and even spoke with my mother on his personal phone when I had an emergency during recovery. I have complete trust in the advice given by these amazing professionals and would always turn to them first for any procedure I need. The office itself is clean and efficient and there is never a long wait time to be seen. Best dental office around! read more

Don't know what I can say to add to the rest of the 5 star reviews except - yes! - bestest dentists ever! I've been going for years and it's always a good experience, no matter what's going on dental wise. They are top notch as well as nice guys. I also like that they keep up with newest technologies. I think my last dentist had an x-ray machine from the 90's... So maybe that's why they're not the cheapest dentists in town, but worth every penny. (Really, if you're looking to save money your dentist is not the place to be cheap.) Recently I lost a crown (homemade toffee may have been involved..) and they got me right in and taken care of before I could say boo hoo. What more could you ask for? I was surprised that at my last check up/cleaning neither Dr. Grossman or McKay were in the office and I got to meet Dr. Lai. Of course they hired someone just as awesome as they are! So now I'm a big fan of hers too! read more

Dr Grossman is simply the best dentist. Great care, customer service and painfree. And he doesn't laugh at how scared I get and how happy the nitrous makes me. Was traumatized by a dentist when I was young who used to drill without Novocaine so spent years not going because I was too afraid but Dr Grossman is amazing even for a scaredy-cat like me! read more

I would have to say my experience here was exceptional. I was a little afraid since I haven't been to the dentist in a while so I informed the operator and she handed the phone to this wonderful understanding woman by the name of Solandy. Solandy reassured me about my worries. I came into the office. I felt so welcome and put at ease once I sat in the seat. I never knew I could feel so comfortable knowing the fact that I dislike and I have a fear of the dentist. I'd like to say thanks Solandy for helping me get over the fear of uncomfortability. Not saying its completely gone but at least I'm a little relaxed from the situation. read more

My wife has been a patient here for decades. I hate the dentist, and never really had a permanent dentist. That all changed about 15 years go, when I began coming here. This is a great place to go for general or more complicated dental care. The staff is top notch, from the receptionist to the dentists. A consequence of my dislike for dentists in the past was some gum problems. I had seen other dentists periodically, but was simply maintaining a bad situation. Janet and Dr. Grossman made the difference, and finally got me comfortable and motivated to get with it and my gums, and teeth are great now. Both my kids go here now, and they actually like going to the dentist, believe it or not. I can't say enough good things, so check them out for yourself. read more

I'm a long-term patient of Dr. Grossman; I've been a patient since his office was located on Central. The "new" office is very nice, and the staff is great, too. Can't recommend Tamara (dental hygienist) highly enough! read more

I have been going to Dr. McKay and Dr. Grossman's office for 2.5 years now. They have a fantastic office and everyone that works there is incredibly nice and helpful. Both of the doctors are extremely knowledgeable and professional. They have the latest and greatest technology in their practice: Invisalign (practically invisable trays that straighten your teeth), Cerec (they make your crown while you wait), a 3D imaging machine, etc. Every hygienist I have seen has been so kind, patient and thorough. I love going there because everyone truly seems to care. You are welcomed warmly and feel special while you're there. You will be so happy if you go to Drs. Grossman and McKay's office for treatment. They're the best! read more

Had to have a root canal and new crown on one of my teeth. My wife and I didn't want to go back to my regular dentist because I got tired of the sales pitches for expensive and unnecessary work so I held off. Then I saw an announcement in the Glendale News Press that Drs. Grossman and McKay had been voted "Best Dentists in Glendale." Well, let me tell you Dr. McKay is probably one of the best dentists I've ever had anywhere in the United States let alone in Glendale! The office is bright and beautiful (as are the ladies that work in the front office). Dr. McKay and the staff first took their time to get to know me. Then an friendly, experienced and knowledgeable dental hygienist did a through cleaning. The root canal was painless and masterful. Using the latest technology, At my request, Dr. McKay and his assistant explained every step in the process so that I understood exactly what was going on. Dr, McKay's "drill side manner" was calming and actually relaxing.So to make a long story longer...if you need some dental work, give them a try. You'll be glad you did. I know I was. read more

I've been going to Dr. Grossman for 35 years. He's a really nice guy, and an EXCELLENT dentist. His dental hygienist Tamara is also really excellent and a pleasure to be around. All of the office staff are super nice and efficient. The office itself is very pleasant, and they have all of the most modern equipment. read more

The whole staff is professional and at the same time friendly and pleasant. They make the dental procedures as worry-free as possible by explaining step by step what they are doing and making sure the patient is comfortable. Dr. Grossman is very knowledgeable and has a great sense of humor, which to me is always a "plus"! read more

I have been a patient of Dr. Mc Kay's for years, I love him and all his staff, I recently was in for major dental work, and he was as always so gentle and attentive made sure I was never in any discomfort. He is always happy and easy going, I told him he is the Best Dentist in the World and he should have a banner over his office saying so....I didn't know he can't legally do that, so that's why I'm writing this review, cause He really is "The Best Dentist in the World" and we Are Lucky to have him here in California! I have never been to a dental office as warm, friendly and fun as GrossMan-Mckay Dental. He really has the best office staff, Caitlin and Kelly are awesome Marilyn and Solandy are my favorite. Cari- Anne is the best dental hygienist as well. If You are looking for A fun, energetic, playful Dentist than Dr. Mc Kay is your dentist. He doesn't take himself serious, but he is so knowledgeable about his practice and always up to Date with the latest technology to make your dental experience the best you have ever had. I could go on and on about this dental office, but you should find out for yourself!!! read more