Great parts team!…read more Randy was an awesome specialist and advisor. Right part at the right price Randy, keep up the good work

In 25 years of driving, I have never written a bad review for a service center. I have never been…read morelied to nor experienced disrespect like I did here. Price Leblanc Toyota and specifically Brandi in the service department has changed that. As a first time Tacoma owner I was excited to be part of the Toyota team. I was also amazed how beautiful Price Leblanc is. There is even a restaurant on site. I dropped off my tacoma and met with Brandi to recalibrate my tire sensors and troubleshoot my door lock motion sensor not working. I informed Brandi that I added lights with two plug and play wire harnesses that can be unplugged if necessary and that I would reinstall the two wire harnesses after the troubleshooting. This should have been a very simple job. Over the next 6 and a half hours of my truck being there, I was told that the new wires could not be located, that permanent modifications had been made, I was hung up on by brandi, that 6.5 hours was not enough. When I realized I was going to be charged more, I quickly demanded that they stop so I can bring my truck elsewhere as I was already lied to about anything being permanently modified. Upon arrival, I was informed that they magically found a bad wire at the last second. I just wanted to pay my $200 troubleshooting fee and leave. This is where things took a nutty turn. Here is the email proof that I was lied to. The next day I emailed Brandi for the part number on MY Vehicle...after Paying for a Diagnostic. Can't make this up....She said MY part number was proprietary. Since then I brought my truck elsewhere and the bad wire was located in under an hour... for $140. I will never go back to Price Leblanc, not even for free service.

My check engine light came on yesterday so I brought my vehicle to gerry lane auto service told…read morethem what was wrong Taylor owens took vehicle to put it on the diagnostic machine(didn't tell how much it would be from the beginning) I been here since 8:00 am got my 1st text at 11:01am saying in need a battery for $200+ I declined cause ima get it done at a later time got another text saying I can pick up my vehicle then got an invoice for $182. I told her are you kidding me how come you didn't tell me that from the beginning if I knew it was gonna cost that much I WOULD NOT have gotten the diagnostic test.. I brought my vehicle from here 3 yrs ago. How do they if I didn't have a bill to pay like I said if I knew it was going to be that much i wouldn't have had it done...

DO NOT ever bring your vehicle here for service. First of all they wanted to charge me $48 just to…read moreput fuel and engine treatment in the gas tank. $37 for an air filter. Then it cost me over $500 just to replace 2 tire pressure sensors. RIDICULOUS. these parts are $40 for a set of 4 original factory, they charged me $111 EACH. And a $43 fee for disposal. The sensor is the size of cigarette lighter. And to top it off after my card was swiped there was a$15 surcharge. I brought it there for an oil change and tire rotation. They offer Free oil changes for the life of you vehicle if you buy from them and keep their name plate on the front of your vehicle. Trust me it is not worth it. Zero stars

bought several vehicles from here. nick williams is my go to. he's always there to help me, from…read morea new car, to scheduling maintenance, he's your guy! the finance department is also quick and easy.

I bought a brand new expedition max last year. Almost immediately I started smelling mold in the…read morevent with heat & air. Kept going for about 6 months thinking it was just a little mildew. I got really sick. Went to specialist. Got injections. I am a nurse. Can't afford to be sick. They finally took it in and "flushed" the system. How do I know? They didn't even change the in cab filter. WHY NOT?? it was full of mold too. I'm very dissatisfied. I bought about 4-5 cars in the last 5 years. Now I have to find out what this mold did to my lungs. NEVER AGAIN. BEWARE WHAT U BUY. there are reasons Ford is at the bottom.

Gwendolyn Galmon gwengalmon@yahoo.com…read more11-20-25 ALL STAR Toyota of Baton Rouge ATTN: Service Manager/General Manager 9150 Airline Hwy Baton Rouge, LA 70815 Subject: Concern Regarding Dry Rotted Tires and Safety Negligence Dear Whom, IT May Concern, I am writing to formally express my deep concern and disappointment regarding a recent visit to your service department. During the visit, I was informed by the team that the tires on my vehicle are dry rotted. The revelation was especially alarming, as your dealership is the only one that has serviced my vehicle since I purchased it. At no point on previous visits was I made aware of any issue regarding the condition of my tires, nor was any preventive maintenance or inspection record brought to my attention reading this matter. Upon learning of the tire condition, I expressed my concern for my personal safety and the safety of others on the road, especially given the serious risks posed by dry rotted tires--- including blowouts and loss of vehicle control. Despite voicing these valid concerns, I was denied a loaner or an alternative vehicle, and no reasonable solution was offered to ensure my safe mobility while the issue was being addressed. This response was both dismissive and unacceptable. As a loyal customer who has entrusted your dealership exclusively with the care and maintenance of my vehicle, I expected a significantly higher standard of accountability and service-----especially where safety is concerned. I am requesting the following: 1. A formal explanation of why the dry rot issues were not identified or communicated during pervious services. 2. A goodwill gesture to cover or significantly discount the cost of a tire replacement, given the negligence in prior inspections. 3. A reconsideration of providing a loaner vehicle or transportation assistance until the tires are safely replaced. If this matter is not resolved to my satisfaction, I will be forced to consider further steps, including filing a formal complaint with the manufacturer, Better Business Bureau (BBB), and other appropriate consumer protection agencies. I look forward to your prompt responses and resolution of this issue. You may contact me directly by email at gwengalmon@yahoo.com. Sincerely, Gwendolyn Galmon,MSW,RSW

Sold a car without Louisiana inspection sticker never said a word…read more When returned they were rude unhelpful and down right annoying. How can you sell cars without inspections or at least explain why you don't. Don't buy cars here!

Manager Mike Hutchinson extremely helpful n professional. He…read morewent above and beyond to accommodate us even though it was way past his closure time. Highly recommend them for business.

If you own a Lexus, you know that it is a great vehicle, but comes at a price. In other words, you…read moreget what you pay for. My last experience here was with the service center. While there is a very accommodating and nice wait area, I left disappointed. My service visit was supposed to include a wash and vacuum. Well, they did something because the vehicle was wet, but there was no evidence of it being vacuumed. The exterior had smears of dirt. Honestly, I would have preferred that they skip the cleaning process rather than smear it around or pretend that they did something.

Consistently 5 star experiences at Royal Nissan! Meredith has been my service advisor a few times…read morenow and is always happy and quick to help, as well as thorough. She is so kind and professional! She always ensures I know what's going on with my car and breaks down pricing. All of the service team members are outstanding and take great care of my car, all in excellent timing. It never feels like I have to wait too long, and there is ample seating and vending/Keurig options. Highly recommend Royal Nissan!

My vehicle got serviced yesterday! My first issue was the…read morefuel pump system going out on my fairly new 2023 Nissan Kicks that only has about 43k miles. Second, I got two brand new tires on the rear of the vehicle since I was told the treading was low on them. Before I could make it up the street from picking my car up, the low tires pressure light came on. I returned to Nissan to have them add air and double check the tire just to be inconvenienced today waking up to a flat tire again!. I also don't understand why the two rear tires have two different brand names. The tow truck took 3-4 hours to get to me from 8:08 am when I submitted the request. I am very disappointed with their service and was at one point rooting for them but not anymore!

purchasing a vehicle was fine. service department representative was rude and snarky. not…read moreappreciated after purchasing a $60000 vehicle from this dealer.

Just called Walker Acura in metairie for a part number for my car. The parts manager refused to…read moregive me the number for "personal reasons", i told him thats crazy i just got a part number last week, he said he wont because of "personal reasons" then put me on hold and never picked up the phone . I called their service dept to talk to a manager only for them to say nobody could answer me. 5 minutes later i called Acura of Baton Rouge, Brandon answered the phone and helped me out in less than 5 minutes. Even though this place is an hour away from me I would much rather come here than go to Walker!!! Good people and from what I've heard they do good business.

I like to flex every now and then because I worked hard for this! My brand-new BMW X3 was my 40th…read morebirthday gift to myself, and from start to finish the experience was top-notch. I never once felt taken advantage of and my salesman, Shazam (Shawad Dara), was straightforward and professional. This was actually the second BMW location I visited (the first felt more like a used car lot), but here I immediately knew I was in the right hands. I loved being able to track my customized vehicle on the app and knew the moment it arrived. When I came to pick it up, everyone was welcoming, and the bow on top of my BMW was the icing on the cake. Since then, I've come back for service (including an oil change), and that was a 5 experience as well. Two years later, I'm still grateful for both my car and the memory of such a smooth, celebratory process.

Horrible experience. I didn't recommend anyone looking for great customer service to visit this…read morelocation. Customer service is awful! The worker April has a very nasty attitude and very rude. I don't suggest this location to anyone. They make up rules as they go. I know BMW doesn't stand for that. Horrible!

It was a nice drive from NOLA to BTR, that went well. Lol…read more I tried to call PRIOR to making the 80.8 mile drive to the facility to ensure 1) the vehicle was still in place 2) inquire of the condition 3) make sure they would be open Memorial Day. Well the answer to the 3rd question was resolved by the website. questions is 1 and 2 remained unanswered. Soooooo in spite of it all I took a chance and made the drive. After all, it was Memorial Day, BTR is not a bad drive and I was interested to see what the outcome would be. I will say this is a great idea. Whoever came up with. It is a great idea. You basically go on the website. See if the vehicle is in place, head on over and you remove the part yourself. There is a $2 admission cost, but if you sign up for the free VIP membership, there's a reduced price. And as a VIP member, your privyy to all sorts of deals that they send you via email or sms messaging. They provide you with wheelbarrows in the event that you have a heavy load to carry. But other than that, this is a DIY and it's best. So bring your OWN TOOLS!!!! Rows and rows of cars. Just imagine a vast wasteland of vehicles, but in a semi ordered fashion. In designated row and even particular spaces ie C304. All are ready to be taken a part as one needs. What I saw on the website versus what I saw in person we're starkly different. It was the Amazon vs Wish version of items. I must admit the vehicle that I was looking at it been there since March 2026 and this is the end of May 2026. So understandably things would be different. But my goodness, there was barely anything left of the vehicle. For your convenience, there's a handwashing station as you exit the yard. I found this to be beneficial, those junked cars are full of grease, grime & stagnant water from the rain. Also, in addition to being able to remove parts there is an area near the front door where they also sell other things. I guess things that they found in the cars, i.e. shoes, purses, etc.. Annnndddd I also found that they sell batteries and used tires. And they even have cars for sale. I did leave with a piece for my car, but not the ones I came for. So the trip wasn't a TOTAL BUST. I would return, maybe not to this particular location as there is one closer to my home, but I do like the idea of being able to find parts for the low-low. And I would also bring a person that is mechanically inclined to help with disassembly of the vehicle part that you need. I found the employees to be pleasant. Not very helpful, there was a sale going on and had I not mentioned it, the cashier was not going to share that information; HOW RUDE... Lol As I left, I heard in my Spirit, one man's trash is another man's treasure. This place truly embodies that adage.

I thought I'd never have to visit a junkyard again but here I am, thanks to owning a rare vehicle…read morethat contains discontinued parts from the manufacturer. I was in search of a driver side door actuator. I actually ordered one from EBAY but it didn't include the floor and trunk manual release. I took a look on Pull A Part's website for shits and giggles expecting them to have every model CTS except a coupe. To my surprise, the Baton Rouge location had a coupe in stock. Now the flip side was wondering if this part was still in the car. I drove an hour by both holding my door closed by hand and tying a strap to it, lol. Pull-A-Part granted me free admission for being a veteran. I arrived to find the part was still there. Now the other flip side was wondering if the part was still operational since you need the vehicle powered to test the actuators and the batteries are removed. You also need to remove the backseat, rear interior panels, and seatbelt to access the door actuator. Luckily Pull-A-Part has the vehicles elevated and spaced out which creates a decent work environment. I didn't even mind the fact that it began to rain. I even removed the passenger side door actuator for when it's needed in the future. Pull-A-Part discourages working on your vehicle in the parking lot. I needed to verify the driver actuator worked so I installed it quickly since my backseat and panels were already removed. I plugged it up and it didn't work. Disappointment was an understatement. Then something told me to pull on the floor release. The chime began to sound after hearing the actuator click. I closed the door and it worked. I did a little dance not caring about being seen, then I quickly hit the road after gathering my tools! P.S. Pull-A-Part only offers store credit. No refunds.

Sold me a lemon. Came to him a couple of days after with check engine light on. I took it to a real…read moreMechanic and they said who ever sold u this car reseted the check engine and knew it had problems. Really don't deserve any stars. Spending more money to fix it then it's worth

From the owner: From the moment you step on our lot until the time you drive away in your next car, your buying…read moreexperience with HD Pay Here Auto Sales LLC is our number one priority. We encourage you to use the expertise and resources of our sales staff; they are here to help you find the right car at the right price. Call us today at 225-302-5007 to schedule your test drive!-- Come in for test drive today!