After hearing great things about Quac Time, I finally had the chance to try it myself. I ordered a chicken quesadilla, fries, and a honey chipotle chicken bowl. The honey chicken was very flavorful, and I definitely recommend trying it. The chipotle sauce was also amazing! The food was very fresh, and the employees were friendly. They also have tables for dining in. I will definitely be back. read more

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The staff has absolutely no consideration or sense of urgency for preparing mobile orders placed through third-party apps (such as UberEats). They won't even start preparing the orders until AFTER you arrive, even when they're not busy at all. Even as I was standing there waiting for my order, new mobile orders were coming through, being printed out, and an employee continued to just stand there at the counter on his phone instead of starting to prepare the orders. These unprofessional, careless employees are deliberately wasting people's time. Disgusting behavior like that doesn't deserve anyone's business, especially for being an off-brand Chipotle. read more

Try it for yourself. I loved the flavor of the Jerk Chicken but I feel qdoba loads the bowls a lot more than this place. Will def try again and see if the portions are consistent. read more

Guac Time - Create your own bowl - Halal Near Me - Hicksville, New York

Genuinely and im not exaggerating, the rudest employees I ever had to deal with Just got hung up on by a "customer service" rep who "wasn't at the store", even though I called through the store number Waited essentially 2 hours for 1 order Messed up gave it to the wrong driver said it wasn't their fault. Reordered it, and called to MAKE SURE they did the BASIC TASK of the job their working. No accountability, complete disregard to their mistakes, the only good thing is the food and even then, I don't even know how the chefs prepare it. Do not go there, you will waste your time and lose faith in humanity. Peep my two burrito bowls next to John Cena. Really love my food :)) read more

Guac Time - THE ORDER THAT NEVER CAME :) - Halal Near Me - Hicksville, New York

I was working all day and had nothing to eat. My brother's house offered no remedy either. So my only help was Yelp. I saw a location I've never seen before called "Guac Time." So this would be my hunger savior....or so I thought. When you approach the building parking is limited. I believe there's rear parking but I chose the front. The building is beautiful and modern, same for the inside. The place is very clean and organized. The place has a chain restaurant feel and the staff did not help dispel that thought. They were very cold and mechanic. They made ordering feel intimidating for me. I felt uncomfortable asking for extra meat. They have very measured portions and they will charge for more. I took extra beef because I felt the one controlled scoop they gave me just wasn't enough. They asked if it was to stay or go, then sent me on my way. Eating this burrito I noticed a few things. The beef was a step better than Taco Bell's beef's and that's not saying much. The sour cream was liquid. The peppers were crunchy. And last they didn't offer enough sauce. It made for a very disappointing meal. I gave them three stars because the place was beautiful and the digital boards were nice. Even though they didn't have a traditional menu on them. I probably won't go back. With staff so cold, I feel I can give my money to people who appreciate what they do. This place has chain restaurant in the making written all over it. read more

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Absolutely horrible service. A few months ago, the portions were generous and consistent, which is why I used to order from here almost every week, it was simple, reliable, and actually filling. During Ramadan, I noticed the portions suddenly became smaller, and I gave them the benefit of the doubt assuming they might be running low on ingredients. However, today confirmed that this is no longer a one time issue. I spent $74 on four bowls, and when my parents brought the order home and we opened it, it was extremely disappointing. My bowl included guacamole that I never ordered, along with literally one piece of lettuce and a small amount of onions, while the family member who actually paid for guacamole did not receive it at all. When I called to resolve the issue, the situation only got worse. The manager, Surinder, was incredibly disrespectful and unprofessional from the start. He repeatedly interrupted me and my father, raised his voice, and refused to let us explain what went wrong. Instead of taking any accountability or even attempting to understand the issue, he dismissed us and told us to contact Uber, showing zero concern for customer satisfaction. The level of attitude, lack of basic communication, and complete disregard for paying customers was honestly shocking. This experience made it very clear that they do not value their customers or know how to properly handle even simple complaints. I would strongly advise others to avoid this place entirely based on both the decline in food quality and the extremely poor customer service. read more

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Definitely better than Chipotle or Qdoba! New favorite takeout place! The chicken is more flavorful. I also liked their chipotle and mango sauce. read more

Guac Time - Honey chicken bowl - Halal Near Me - Hicksville, New York

Great food love this place been coming for a long time the place was very lovely very clean. Food is always very good. Service was immaculate very quick. Always the best food to get late night if you're in the area. read more

Guac Time - The famous clock - Halal Near Me - Hicksville, New York

They are very skimp on the amount of rice they give. The grilled chicken has NO flavor. They expect you to load your bowl up with sauces, but they are very salty and will create a salt bomb. I had the sour creme which was fine but the cilantro lime sauce was WAY TOO SALTY and had too much lime flavor which made the entire bowl sour and unpleasant to eat. I have bubble guts for the rest of the day now. Thanks! A bowl is $10 but then they charge $2 for the chicken? Why? Does $10 just include the rice alone? Make it make sense. Do not charge extra for protein unless it is double protein. read more

Workers always seem to be pissed off here. God forbid someone cracks a smile. Prices are outrageous. From the photos below I asked for a Guac on the side and I got the left portion size. Then when I asked is that all I get and you charged me for this they said yes. I then ordered the " small" Guac on the right and paid another 3 dollars and change. I don't know why we keep coming here. We want to eat halal but lack of service and courtesy make it very difficult. I'd rather do Qdoba. Also the last time I ordered from here nothing was right despite an online order clearly written out. Owner promised me a freebie but never came through. And guess what, same thing this time. Also I asked for sauce on the side again clearly written on the online order...where's the sauce??? Again....thank you for this great meal and a wonderful experience. Please pay attention to detail. read more

Very disappointing experience. The staff was rude and unprofessional, and the overall attitude felt extremely stingy rather than customer-focused. Simple questions were met with attitude instead of help. I won't be returning and would not recommend this place to anyone who values basic respect and customer service. read more

I understand that this shop is in a primarily Indian neighborhood, so I will immediately discount the frustration I had trying to ask the young man behind the counter about the ingredients in the burrito I wanted to order. Apparently, he spoke virtually no English at all, which is unusual for someone of his young age having come to America. Anyway, that was not the biggest problem, although he never quite understood that I only wanted three ingredients and that he should have put a little (a lot) more of each ingredient into the wrapper to make it worth the price they charge. Anyway, the burrito, while very small, was OK. The chips I added to the order (because the burrito was very skimpy) were oily and tasteless. But the reason I will not be going back to this place is...the Tip Screen. I'm not sure why these fast food places haven't caught on to the fact that people don't like to be bullied into paying the salaries of their workers when the employers themselves should be paying them better, but places like this that flash a "20%, 23%, or 25% tip screen in front of you after you've already paid good money for almost nothing are permanently off my list of places to eat. That's all. The food could have been fantastic; the server could have been better equipped to communicate with customers; but I still won't go back because of that tip screen. read more

People are saying it's better than chipotle and Qdoba IMO it isn't at all. $13.35 for a skimpy bowl WITHOUT guac! Bowl was cold by the time I got to eat it (only a 5 min drive away.) ingredients felt blah, didn't care for the seasoning on the barbacoa, and just too much liquid on the bottom of the bowl and I didn't get a sauce on-top. Probably wont save my leftovers which is RARE for me. Sorry, gave it a shot! read more

Guac Time - Too much liquid in the bowl, I didn't even get a sauce ontop - Halal Near Me - Hicksville, New York

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I got this through Uber eats and so my food wasn't hot anymore but it was still SO good! I found their prices were fair, their serving sizes were good, both better than Chipotle IMO. I will def be going there myself to taste it nice and hot. Their queso!!!! Loved read more

This place was great adventure and guac time is a favorite thing for the prices of toppings and condiments of my life read more

Guac Time - What are we have here on the menus - Halal Near Me - Hicksville, New York

Our office orders 6 bowls with specific needs for each. One bowl The meet was substituted without asking, no sauce that was requested no corn. Chicken tastes lime rubber, we wood for quac and queso and did not receive. They said they called us when they did not as we can track our calls. And one bowl had hardly anything in it. When we called we were told we can go there to replace the bowls. They are in Hicksville their delivery is through Uber Eats no where near our office. I DO NOT RECOMMEND this place. Poor customer service, not worth the money at all! Go to Chipotle you're better. Doesn't even deserve one star. Run away! read more

Guac Time - Bowl delivered - Halal Near Me - Hicksville, New York

I placed two orders for birria tacos for delivery and only received one. When I called to request my second order, they said, "If you want it, come pick it up another day." I'm disappointed with the response. If you order delivery, it's because you can't pick it up yourself. read more

They skimp on the ingredients so bad , i had to ask for each ingredient twice because they scoop like there scooping out of their wages . It was ridiculous and the two younger ladies are rude. The honey chicken is good read more

Guac Time - Halal Near Me - Hicksville, New York

FINALLLY! A halal taco spot out here in the Ville of Hicks; it did not disappoint. I'm callin this place Quesadilla time because they made a killer quesadilla. Even my buddy MisterBabe gave the Siskel and Ebert 2 thumbs up to a surprising crunch on the packed quesadilla. To start, they are a newly opened establishment so please be patient with them as they work diligently to bring your delicious tacos, burritos bowls and quesadillas to you ; it may take a short moment to whip up the hot stuff but definitely worth the wait. The decor looked great, flashing green light and clean interior. At first the menu was confusing but it took alittle explaining to get the hang of it and we took off from there. I ordered the triple chicken tacos and tried each of their chicken selection : grilled , barbacoa and sweet chipotle on hard tacos. I wanted the works so they loaded my tacos with toppings and the sauces. You should sample all the sauces so you know what's your jam. I liked their habanero and creamy cilantro sauce, loaded them tacos til I had taco with my sauce ... too much sauce ! Out of all three chickadees, I'd say the basic grilled was the best. The barbacoa tasted great but abit shredded beyond my liking and the chipotle was a miss (abit more sweet than I expected). But those hard tacos were a fresh crunch, because it tasted like they prepped them the same day. As I looked over my buddy's plate his quesadilla looked like it was a party waiting to start in his mouth. He offered a taster and when I bit into that , that flavor with a crunch just burst all up in my mouth. Honestly I made a 2nd trip there and had a quesadilla all to myself ...all I can say is you gotta try it. Some of you will agree and others will be like "I've had better" and of course the differing opinions are encouraged...still doesn't take away how deeelish it was to moí. Take a crack at Quesadilla, errr ahh, GuacTime read more

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Bad attitude, bad service, ignored for over 10 minutes before I finally decided it was time to leave.

Friendly staff ! Open late ! Great food! What more do you need!!! Amazing spot for late night grub

It was ok! A lot of customizable options here for burritos, quesadillas, you name it. Kind of like Chipolte but different. A bit of an overwhelming selection compared to Chipotle's. Not bad though, just not great. The meat here is good though and the guacamole could use a bit more flavor. read more

The food was good but my only concern is that the place is called 'guac' time and they serve was one the worst guacamole ever.The staff and service was quick and easy, but they really need to work on their guacamole it ruined my salad. read more

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Delicious food always consistent. Fresh ingredients. Clean restaurant. Love their bowls read more

Guac Time - Burrito Bowl - Halal Near Me - Hicksville, New York

Poor customer service. The girls that work there late night are rude. I ordered a bowl with guac online. When i got home and opened my food, there was no guac. I drove back 15 min asked for it to be fixed and they responded with "we didn't have guac at that time." However, they had guac 15 minutes later? When i came to pick up, they could've said something then. If they would have told me, i would have waited for them to make more guac instead of having to come back. It was obvious they just forgot to add it. They didn't even attempt to apologize. read more

This place can get busy but the workers do an amazing job in keeping the line moving. I love coming here. The service and food is very consistent. I always get the honey chicken bowl and it is perfect each time. They have tables and chairs if you want to sit in or you can take your order to go. read more

Always in search of a good taco, when I saw this place on Yelp we just had to try it. This place has the potential to be a really good taco joint, the food was very good. I really wanted to give them a 4 star rating but bathroom was disgusting. Additionally the tables were not cleaned. There are plenty of options when it comes to protein and toppings. I had the Taco Box which is 3 tacos. I chose the Grilled Chicken, California Chicken and Steak Taco. All good choices and the tacos were filled. The Burrito bowl was also loaded. They certainly can give Chipotle a run for their money they just need to clean up a bit. No one wants to sit at a table that has remnants of someone else's meal. Three of the 3 empty tables had not been cleaned. As for the bathroom I can't imagine how it could be so dirty when they just opened. Someone need to get in there with some bleach and a mop. Hoping next time we go back to see someone improvement. read more

Guac Time - Burrito Bowl - Halal Near Me - Hicksville, New York

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We have some good options for the BYOB. I got the grilled fish bowl. The Spanish rice was cooked very well. Pinto beans was better than the black beans. The rest of the toppings were usual. What sets them apart was their sauces. Good value for the bowl and quite tasty. Best value is the lunch bowl which I believe is 8.99 read more

We been here three times since it opened which was 12 days ago. I don't think we will be going to chipotle again. It's halal and filling. The honey chipotle chicken and cilantro sauce is so good. Fish tacos were ok - wish they had a fried fish option but I guess it's healthy. Hope they start a rewards program . The burrito bowl is filling! read more

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This new halal spot is my favorite Mexican restaurant in town. There are many flavors offered and I appreciate the variety. My go-to is always the honey chipotle chicken because it offers the correct balance of smoky and sweet. They have various sauce options which all complement the food very nicely. Their quesadillas are also very tasty and customizable. They also have Keto options which are awesome. The birria tacos were also good, but on the saltier side. I'm not sure if I would try it again, but the bowls and quesadilla are a hit. Service is also great, the staff lets you sample too if you are really struggling to choose the right flavor for you. Overall, food = 4.5/5 Service = 5/5 I would give this place a solid 4.5! read more

Guac Time - Halal Near Me - Hicksville, New York

Food is always extremely good quality. Prices are friendly and service is always lovely and patient. The store has a clean and neat look always!!! As a college student who always comes here with fiends I can recommend it to all of you read more

I love this place! I eat lunch here usually 3x a week. Food is delicious, portions are big, and food is always fresh.

Came here a few times, food is decent. Not sure why the name is called Guac time when they don't offer Gauc. How ironic lol

Place is a scam. Yeah the first few times you order the portions seem reasonable... next time they give you nothing.

Food is great. However, employees are not very friendly at all, and the guy who I assume is the manager is EXTREMELY UNFRIENDLY. He's always in a bad mood and ALWAYS on his phone. The service makes me not want to return. I also find is very shady that it's not shown online, only in the store, that the meat is halal. Not only is it not shown online, but why is a mexican grill using halal meat?? read more

I went for date night with the wife on a Friday night. Spoke to the manager who was serving me and told him it was my first time and if he could suggest. I wanted a burrito bowl, he suggested half chicken half steak and basically all the toppings, I picked my own sauces and I loved it! The chicken was very well done and the steak was real steak, not like a fake. It was good but personally I preferred the chicken with my sauces. The food was very fresh and meat was good quality all around. The portions were also very good compared to other places. The service was prompt and extremely hospitable. I will def be back again. Well done! read more

Fantastic burrito bowls!! Great service! Ambiance are adequate for a fast food place read more

Guac Time - Spicy chicken Burrito Bowl - Halal Near Me - Hicksville, New York

amazing service. the food is amazing they always treat with respect! Definitely always a go too spot after a longs day work

Great place for groups. Great food and it's halal the service is great. The seating is plenty

I ordered the avocado tacos in crispy. The avocados weren't ripe, the 3 slot container was half filled with a watery liquid that drips out . They should call their crispy tacos , stale wood flavor. If you want to experience how to ruin the easiest meal to make, give them a try. Otherwise go to Taco Bell. read more