This review is something much more spectacular to me, because it's not your average "how was…read morebusiness". No, instead, I called CB and asked if they could help me fix some alignment issues on my Tesla Model 3 Performance (doom impending!) JAMES (bless this guy, the best) picks up from CB, told me I should take my car to Tesla (honestly), and he explained why & what's going on. With the information James gave me, I was able to safely research my problem and it was not related to the tires I just had put on, but the cameras need to recalibrate. I did that, car no longer wobbles. Thanks James - PS: I told James if this was what fixes the car, I would bring him $50 in cash. I called him back, going to pick up & bring him that money today (probably all in $1 bills, so it's funny).

When you ask for a specific quote and get a response that clearly tells you they didn't read the…read moredetails, so you follow up to make sure that price he just gave includes what he left out (replacing transmission filter) which he then says, "no" and further responds with some Grade-A BS. It does not take 9-hours to replace an automatic transmission filter... A "faith-based automotive repair franchise" with deceitful behavior is right on par with American religious behavior.

I found Integrity 1st Car Pros through Yelp and I'm so glad I did. I called to inquire about a…read morecouple things for my car. Within my short phone call, I was able to set up an appointment to get a diagnostic and quote for my car. Then after a little bit of deliberation on my end, I was able schedule to get my car's exhaust system fixed and my windshield replaced in one day. What truly sets this place apart from other shops is how friendly and patient Dan is. Dan is the one who picked up my call. He held the door open for me when I first arrived at the shop when I got my car there for a quick diagnostic. He was ordering a Lyft for another customer and made sure it was a female driver for her and let me know that they offer free Lyfts to and from the shop. There is a massage chair as well as hot coffee and cold sodas for customers in their lobby. He answered all of my questions from my first phone call to all of my text messages to my last minute there when I picked up my car. He even listened to my ramblings of what happened before I brought my car to his shop. He's such an honest guy and I felt very taken care of. Even with the mishaps during my car's repair, he made sure the job was done in a day as he promised, staying a little after closing time. He truly embodies integrity from start to finish. I think I found my go-to auto shop. Thank you so much Dan and your wonderful team!!!

Staff are friendly, service is quick and reliable. Dropped my car off in the morning and got it…read moreback fixed same day. Great service!

Excellent service and engaging staff. Thorough and accommodating where they ask you if there's…read moreanything you would like for them to check on your vehicle. They're not going to push additional services with you so you would feel pressured. None of that scare tactic either telling you if you don't take care of it now, it'll cost more to fix later on.

They are quick, thorough, and professional. Everyone who works at the shop is very nice and make…read moresure you're getting taken care of quickly and you get exactly the type of oil that you want. I really enjoyed the customer service and the speed of the oil change. I was behind 2 other cars and I and I was there for maybe maybe 30 minutes Max. Also, THEY DONT PUSH YOU to buy 75 add ons!

Can I get an oil change at another place? Yes. Will I go to another place? No. This staff at this…read morelocation has always provided great service, and do a great job. I came in on a Saturday, and they were not to busy, and I was out in about 30 minutes are so. I really appreciate the gentleman, that helped, as he showed me the air filter, and said, "it still looks good". So how many times have you ever taken your car for an oil change, and they always tell you, "You should replace it". Well, every time I take my car to Jiffy Lube, they are honest. Because of COVID, this location makes you stay in your vehicle, and I am fine with that, and for someone in the healthcare industry, I really appreciate it. Thank you again.

I'll start by saying the girl that I interacted with was kind, and seemed helpful…read more... But all three people that were working when I was there all needed more training, it was clear non of them knew what they were doing. I took by car for a oil change/inspection, after awhile she came in and expressed that they were having trouble getting the filter cap off, she said they had 3 people trying..... they ended up telling me that I had to go back to the people that screwed it on too tight and have them take it off.... Basically they already emptied my oil and now could not fix it. They said they filled it with 3quarts so I could make it straight to a mechanic. They also took an extremely long time with the inspection after telling me they could not do the oil change, way longer than any inspection I've ever had. I went to a amazing mechanic that I have gone too before and he got the cap off immediately!! Jiffy lube broke the cap trying to take it off so I had to replace that too. Bottom line, they're not training people like they should. I will never return and would never recommend anyone else to go here!

I went there today for a smog inspection. They were very fast. I didn't even have to get out of the…read morecar price was right. I used the coupon with three dollars off. I was in and out. They also do repairs and oil changes and brake jobs and stuff.

I had an oil change that did not happen, I paid for it but had to have something else checked out…read moreby a mechanic and was told I did not have my oil changed. Paid for but did not have.

The Mechanics in back shop…read moreAre the ones you want ! The front is younger guys doing the lube jobs. But the more experienced ones are in back shop

Took my son's Jeep in for an ABS light. They found the issue made the repair at a reasonable price…read moreand had the Jeep back to us same day. Would definitely recommend this shop!

Service and communication were top notch. They completed all services requested and were…read morereasonably priced.

Troy was awesome! He was professional, friendly, and made the entire car-buying process easy. He…read moreworked hard to get us into a 2024 Chevy and took the time to work with us every step of the way. He answered all of our questions, never made us feel pressured, and made sure we were happy with everything before we left. If you're looking for someone who genuinely cares and will go the extra mile, I highly recommend asking for Troy!

4 visits to fix HVAC unit in the middle of the hot texas summer. Didnt fix it, in fact made the…read moreunit not func5tional at all before we had a way of hitting it to get it to work now nothing. Charged 450$ then proceeded to block all contact with us due to "us being rude". Will see you in small claims court!

From the owner: We are a Team of Experienced Mechanics with over 15 years experience. Call or Text to schedule an…read moreappointment