This location is always wonderful! Gloria greets me with a warm hello and is super helpful always…read moregetting drink refills and any condiments I need with a friendly smile. I love this location so much!!!

It's really really too bad nobody at this Chick-fil-A *or* Chick-fil-A corporate apparently gives a…read moretinker's dam about service any longer. For this location, they've gone from 5 star reviews to lots of 1s and 2s for a couple of simple reasons. Chief among the issues is the speed of service now - or lack thereof. This restaurant was consistently fast and always accurate with orders in the past. Once again, after leaving a sub par review, I gave them another chance today. By 8:15 in the morning there really shouldn't be a backup of vehicles in both the drive thru order and the line for cars using the app. (BTW, it's totally a roll of the dice which line will be faster - don't depend on it being whichever one you're in!) But yes, one again there was an extended wait in both lines. When we finally got up to the window , we were handed our drinks and the food and we pulled out. It goes against my grain to be 'that guy' who jacks around with his bag and drink without moving the car. Once we got on Germantown my wife finally found straws in our own glovebox after GETTING NONE for our drinks in the bag! (Just once, I'd like to haul one of these clowns at this Chick-fil-A out of the restaurant and make THEM have to keep a full cup without spilling the drink in traffic when THEY are forced to not have a straw) But I digress. It was a simple order. Bacon, egg & cheese biscuit and a plain biscuit with strawberry jam. Guess what? NO jam in the bag. And yes, strawberry jam was plainly listed on the bag's label. Go back and tell the manager, maybe? RIIIIIGHT. If the manager cared at all, employees would be trained - and expected - to to it mostly right. At this lousy place, you're lucky if you get your order right 50% of the time. Simply put - this location is STILL lousy. Lousy owners (who don't care enough to hire decent managers), lousy managers and lousy employees. NOTE: try calling this joint to complain and you will get gray hair waiting on them to answer the phone. AVOID this place like the plague!!

Great food, was so authentic. Freshly made... loved it. Had…read moretheir pastor tacos and the flan... both great choices Wish they only have a tequila Bar to go with it

If you're anywhere near Las Tortugas Deli Mexicana and you don't order the milanesa tacos…read more.. honestly, what are you doing with your life? The milanesa is this perfectly crispy, breaded steak that somehow stays ridiculously tender, all tucked into warm corn tortillas with fresh toppings and their killer salsa. It's simple, authentic, and the kind of taco that makes you pause mid-bite like, "Okay... wow." I went in thinking I'd just grab lunch. I left wondering if it's socially acceptable to go back tomorrow... and the next day... and maybe the day after that. Do yourself a favor: go get the milanesa tacos. Your taste buds will thank you. Your self-control... maybe not.

In my opinion, some of the best barbecue in Memphis. The banana pudding is not the best skipped…read more Every time I go, I have to get the smoked wings. So amazing.

EDIT: After posting my review I received correspondence from the VP who then passed along my…read moreinformation to who i believe to be the general manager regarding my experience. They both seemed sincerely apologetic and eager to make the situation right for me. In all of their help, neither asked me to remove or change anything about my review. This says to me they truly care about the customer experience. They displayed the type of concern I had hoped for in the beginning. Mistakes happen, so I'm absolutely open to giving this restaurant another chance. The quick resolution did not go unnoticed. Thanks so much ! I purchased a feast for work on December 23, 2025, which was advertised to feed 8-10 people. I picked up the order around 4:30 p.m. Since I work nights, we didn't open the bags until later. Once everything was laid out, I realized a double order of pulled pork was missing. I called the restaurant at 9:48 p.m. to report the issue. After explaining the situation, the associate who answered placed me on hold, which was concerning since the restaurant closed at 10 p.m. When she returned, I had to explain the issue again before being transferred to a manager. The manager, whose name I unfortunately don't recall, was very kind and attentive. He acknowledged the mistake immediately and stated that he would issue a refund for the missing items. He also collected my personal information and said he would be sending a gift card for the inconvenience. To date, I have received neither the refund nor the gift card, and I haven't received any follow-up from the restaurant. While the food itself was pretty good, the lack of follow-through in customer service makes me hesitant to patronize this business again. For future reference: under-promise and over-deliver.

the food was dog water the service was just the worst…read morefricken service ever jill was so mad for no reason

to satisfy the needs of a humongous man like myself, you need a place with lots of freaky fast…read moreworkers, great food!! & overall a homely quaint experience. I love Taco Bell almost as much as i love artificial intelligence. Taco Bell got me through my first breakup, and it's here again to help me through the passing of my childhood pet goldfish. Man oh man do I love Taco Bell

Very good breakfast/ brunch in the Memphis area. Lovely staff, and nice ambiance with outdoor…read moreseating as well. The menu had a variety of delicious healthy food. Which btw the is very well made, organic clean ingredients. Was definitely a good eats

Looking for a plant based restaurant in Memphis is very difficult…read more The experience here solidifies my feelings. I've been here about 3-4 times for various items and none are impressive. The smoothie bowl was melted, the fresh juice was pre juiced and poured in to a cup, and the zucchini noodle bowl was just... bleh. In this economy to toss a plate due to undercooked sweet potato and over cooked zucchini noodles as well as lack of flavor is sad, but expected. My advice to this establishment would be; plant based does not mean lack of flavor. Nor does it mean lack of presentation bc my food looked like it was thrown into a box. Very unappealing. Cashew ranch is impressive! Hence my two stars. Would not recommend and won't be coming back.

Hi, on two different occasions we have tried to order a Huey Smashburger and received a regular…read morehamburger. They no longer flip the bun and smash it. They just smashed the patty per the waitress. The food was good. They need to rename the Smashburger. Very disappointing.

Nice clean restaurant, pleasant atmosphere, casual seat yourself format. We were greeted right away…read moreby our friendly server, had our drinks and appetizers (fried pickles) order in promptly. I had the smash burger, mom had the Cobb salad. Everything was delicious, arrived in a reasonable amount of time and all the fixin's (ranch, ketchup, extra napkins) were on the table before we had to ask. Reasonably priced, I'd say I actually prefer this location over the midtown location I remembered from years ago, 10/10 would recommend.

I am no stranger to enjoying the delicious chicken salad from this place. The staff was helpful in…read moremaking selection. I had the Dixie chick and a seasonal flavor southwest Señorita. When I tell you that it is an amazing flavor bomb. It was so good that we got a Togo order of it. I look forward to enjoy those sweet delights of those little cookies after a great meal. I'll always come back because hands down they have some great chicken salad.

TL;DR: quick easy lunch that's semi-healthy. Don't skimp on the crackers :)…read more Got the scoop + scoop. The chicken salad isn't too heavy on mayo which I appreciated. On its own, it's good but really shines best with the crackers that come with it. The crunch and saltiness really helps balance out the taste Cheers, Chicken Salad Chick!

The manager Tameka at this restaurant was so forgiving about the not so pleasant mobile experience…read moreI had the night before. I'm very grateful for her and definitely will continue to come back thanks so much to her graciousness! Thank you so much Tameka.

5-6-26 First time that ever try their food. It like a food line where they assemble your order. The…read moreworkers are somewhat need to work on their customer services. No, smile or thank you. The food is lukewarm not hot. I really didn't like the meal. I don't know what so good about this restaurant. It is pretty overrated.

My family and I once again received friendly and helpful service one late Saturday evening. A…read moreshout out to drive through employee Devanta. The chocolate custard was delicious. We enjoyed the crispy tater tots, which had a nice, bonus onion ring flavor to them. When in the neighborhood again, we plan on returning.

Manager issued me a complimentary combo meal gift card for an error they made. Returned 2 months…read morelater and they told me it was invalid because it had already been used. Kind of silly since it is paper card you must hand over to the cashier then disposed of. I said it had never been used so cashier went to his manager who then came up with the new excuse that it was expired. Just bs, they didn't want to honor it. I've eaten in here dozens of times and the dining room is usually empty. Don't recall ever seeing more than one or two tables seated. The drive thru is usually slow. This is not a well-performing store. Places like this unfortunately just need to go out of business to make room for someone else who knows how to run a restaurant. I won't be returning.

Krystal burgers were hot off the grill top. Burger was good and typical Krystal. Use to have more…read moreonions on them in the past. Service is good at this location. Atmosphere is typical fast food joint. Noise level is low since it appears that most people choose to take out or go through the drive thru.

I had such a busy day that I forgot to eat. I went through the drive through to grab a few burgers…read moreas I completed my errands . The service was fast, polite and friendly, i don't eat at Krystal's a lot but if I ever have a craving for it, this will be my location. The burgers were as I remembered, soft buns, hot and a good little snack unless you order a ton of them.