Tiffany went above and beyond to help me with my order. I was stuck in traffic because people were leaving the allstate arena from a concert. This restaurant was just about to close and Tiffany took my order over the phone and stayed past closing for a few minutes to get me my order. The food was also good quality! Highly recommend. read more

It is amazing and tastes delicious! I would definitely recommend this place with 5 stars read more

Guzman y Gomez - Cali burrito with caso and chips with rt beer - Mexican Near Me - Des Plaines, Illinois

This time I tried all the different tacos to compare them. Little G plain quedilla was too thin. Mini chicken cali burrito was decent. I will say their guac is incredible. The 2 soft tacos I tried were the flour and the corn. The flour is better overall. The corn was breaking and not good tasting. Two hard ones were insanely over seasoned and I'd for sure never order them again. read more

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Guzman y Gomez has the nicest staff! Everyone is pleasant and helpful. It's a fast casual and not super authentic, but the food is super tasty, portions are good, prices fair. The fries are a great shareable add on. Use the app for points and free food. Free parking lot. read more

Guzman y Gomez - Tasty fries - Mexican Near Me - Des Plaines, Illinois

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We were truly impressed with the Des Plaines grand opening of the local Mexican chain. There were numerous employees on hand for the event, almost too many and too helpful. A mariachi band played while the line grew and eventually wrapped around the building. It was extremely well managed. The grand opening offered a limited menu. She liked her mild steak burrito, and my spicy brisket burrito was just about perfect. They were both huge. For supper, I went back for their brisket bowl, and it was just as good. I was in the mood for old-fashioned crispy beef tacos the other day and returned to try those. They were better than I expected. Thumbs up! read more

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The grand opening of this new Guzman y Gomez is today and they have a good deal for us. $5 burritos and bowls all day 7am - 11pm! And wow, I haven't seen such a big, festive, and popular fast food restaurant grand opening in a long time. The last fast food grand opening that I witnessed that was as big and popular and created such a fuss might have been either a Naf Naf or a Chick Fil-A grand opening many years ago in Naperville. This was quite a bash that Guzman y Gomez conducted on their grand opening today. The crowd, including ourselves, were attracted by the $5 deal on burritos and burrito bowls. We came in at about 4:45pm and there were police directing traffic, advertising sign holders standing along busy Mannheim Rd, a 3-man band playing at the entrance, and also a modest queue to enter and order. The place was hopping and it was festive for sure. I was told GYG does this at all of the grand openings for their stores, and that's cool! Well, we ordered a carryout burrito with beef brisket and pinto beans and also a burrito bowl with flank steak and pinto beans. Even with so many customers, we still had only a 10 minute wait for the food prep. The burrito and burrito bowl were tip-top fresh and delicious and at $5 were 40% off of their regular $8.30 price. There were a ton of employees all busy and looking coordinated and GYG did a good job being prepared for the all day crush today. Their store is big and bright, and has a patio section as well as a drive thru. Congratulations on a very successful grand opening day and welcome to Des Plaines! Tomorrow, July 18, they commence with their regular pricing and product offerings. read more

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The food is ALWAYS good and fresh! The staff is very friendly and accommodating. If an order comes out incorrect they fix it immediately and with a smile! The rewards program is great too! Totally worth it to get the app! Hands down better than Chipotle, haha! Go if you haven't yet! read more

Gabi was so welcoming, took the time to explain the menu, food was very quick and soo good! The vibe was amazing and I felt important by a warm welcome and goodbye. Definitely will be returning. The Strawberry Margarita is a must have. read more

Place is definitely a vibe and a good place to hang out after work and it's across the street from the rosemont arena. It's new spot opened up and so far the food is good and they give you your money worth. But the only thing is the soft shells are really small though. Other than that the meat is definitely juicy and good. I well be back again and they are really friendly here they greet you when you come in. read more

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Had breakfast burrito delivered on a frigid morning. I got the chorizo. It also has scrambled egg, hash brown, pico, and I added sour cream. The burrito tasted great. It was not too big, but big enough it was filling. Could easily become a standard breakfast. read more

Whoo! G Y G is sizzling. They opened one in Evanston last spring (see our review). This location is with a drive thru. I had chicken burrito. PS. I was the first one to review. read more

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Skeptical about mexican restaurant chain and an Australian company. Well there was a line because it is the first day. Their staff are warm and welcoming. They have a system so the line isnt that bad of a wait. The place looks clean and has nice decor. Today was $5 burritos. Very tasty and yummy. They have same format as Chipotle, I ordered the bowl with the steak, spicy with sour cream. For me, it is better than Chipotle. They serve margaritas too. I hope this will be the same experience all through out. I am a fan now. read more

Guzman y Gomez - Burrito bowl meal - Mexican Near Me - Des Plaines, Illinois

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Apparently it just opened. Crew knew and still learning. Breakfast burrito. Bacon & egg spicy. Good size, heat minimal. Lots of chunky pico. Avocado toast mild. Good portion and flavorful. Hash brown standard deep fried. 1 drink. $14. Good good, price reasonable and competitive. Staff needs a little time to learn the systems. I'd come back. read more

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Loved it really great food and the price of the mini chicken burrito meal combo for 9.99 totally worth it

This place is amazing. The breakfast burritos are a must have. They also use fresh food. My only complaint is we don't have one closer to my house. Go to this place now. read more

First timer at GYG. Staff were super friendly and helpful to explain the menu (shoutout to Monica)! Tried the Cali burrito with brisket and the chips n queso (tastes like a mild jalapeño popper). Food was great and very filling. Loved the salsa flavors. Excited to try more options at this location in the future. read more

Flavorless will small portions. I asked which of the meats didn't have any form of chile in it. None of the cashiers or crew knew. Luckily the cook was still there and was able to answer. So I placed our order and I was assured that nothing else in the bowl would have any chili as well. One bite into it and my mouth was on fire. It was the beans. I ordered my husbands with everything and his came out with no salsa just plain. Maybe the employees need to pay more attention read more

Great burritos! Christian at the register was super friendly and made the visit awesome.

Monica had amazing service! She definitely deserves a shout out! The food was very tasty! Highly recommend this location!!!!

Grabbed a steak burrito and churros and they were fresh and delicious. It's not traditionally what you'd expect for Mexican food because it's a healthier version of traditional food. I was doubtful at first but the flavor and portion size proved me wrong. Steak used is high quality compared with other places. read more

We were in the neighborhood and saw this place, never heard of Guzman y Gomez before. Four weeks later we are back to give it a try. Our party of 4 had a steak taco, a steak quesadilla, a pulled brisket enchilada burrito, a steak burrito, and a carnitas burrito. The enchilada burrito was 75% white rice and beans - a bit of a disappointment. Next time I will definitely try the brown rice. The tacos are available in hard or soft corn tortillas or soft flour tortillas. The enchilada is only available in the flour tortillas and came with a tamitillo sauce; I prefer the red sauced enchiladas. The burrito bowl was excellent. This is a large quantity of food, next time I will go with a couple of tacos or Taco & quesadilla. Tge staff was ver accommodating to my dietary limitations. I understand they have beer and margaritas but none of us are drinkers, but it looked good. The restaurant looks brand new and a bit corporate with all the plastic plants. read more

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Everything here was fresh and tasted authentic and delicious! The portions were generous, and you can really tell they care about the quality of their food. I was very satisfied with the service as well, everyone was so kind and welcoming. Highly recommend! read more

Saw this franchise popping up in a few places so I gave it a try. My first experience was exceptionally good. However, that all changed on my second and third go around. The food started off delicious and satisfying. The spicy tacos were a favorite and I returned for them specifically. Upon arrival, I was greeted as before and I ordered. It didn't hit me until I took my first bite. They had drenched my tacos in hot sauce. This was completely different than before. They were wet and so unbelievably spicy, they were inedible. I told them what was wrong and they just looked at me funny, as if I ordered anything other than spicy tacos, like of course they're hot, no duhhh.. But then the manager came out from the back and took a closer look and saw what I was saying, took a long look at the cook and offered me a new set of non-spicy tacos free of charge which I took but wound up throwing away because my stomach was so outta sorts from consuming way too much hot sauce, so my experience was trashed. I decided not to let this be the only reason I never returned. They had just opened the location I went to and I expected that to have been an honest mistake which the manager did try to fix after I brought it up to them. Unfortunately on my third and final go around, I was left with the same conclusion. I even felt as if it was personal now for some reason. Why they changed the preparation of their spicy tacos not even 3 weeks in is beside me, but for the price of the food, you cannot be drenching it in hot sauce. You can add hot sauce, not subtract it. The tabasco or whatever they use just kills the flavor. Overall, there are plenty of better, even cheaper places that offer spicy tacos done right. I don't know if I'm the only one experiencing this problem, but I won't be returning. read more