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    Häagen-Dazs

    3.5 (47 reviews)
    Open 11:00 am - 9:00 pm
    Updated over 3 months ago

    Häagen-Dazs Photos

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    Receipt

    Ordered waffle cone with 2 scoops and paid by apple play through my phone The cashier said it was 9...ish dollars Got charged 13.08 so I went back to the store to ask. The cashier said she has to ask the manager because they don't know why $4 tips was added...weird so she asked the guy who was working with her and he then walked into the back for a short seconds and then give me $4 back in cash The ice cream was...ok

    Mini cup: White Chocolate Raspberry Truffle
    Rose T.

    Located in the main dining area on the 2nd floor of the Hillsdale Mall, this kiosk was packed since it was sweltering outside. I've bought Häagen-Dazs ice cream at the grocery store before, but I wanted to see how this location would compare. I ordered a Mini cup ($5.99) of White Chocolate Raspberry Truffle ice cream. +Creamy and milky with tartness from the raspberry swirl and bitterness from the dark chocolate chips. -Melted quickly -Overpriced for the quality and size: A waffle cone was an additional $1.50, which makes this more expensive than artisanal ice cream shops in SF. *Verdict: If you're going to try something, go with a flavor/item that isn't sold in stores. I'll stick to the pints of Häagen-Dazs at the grocery store.

    Amy C.

    Got an ice cream milk shake which definitely was very tasty but also overpriced. The milkshake itself was $10 and then to add a few mini m&ms on was an extra $1.50 which I thought was a complete rip off. The ice cream itself was high quality and the milkshake was delicious. Located in the food court in Hillsdale Mall.

    Rose L.

    Was around $7 for an ice cream cone (costed $1+ extra for the cone-- the cup is cheaper. Long line though and service was fast. The ice cream itself was delicious but not worth the portion size and steep price point. Ample seating or walking available.

    Cookies & Cream Sundae
    Junsheng X.

    It's what you would expect from Haagen-Dazs. Ice cream won't be that different from store bought ones, so it's still good. Definitely order their special desserts instead of just getting slightly overpriced ice cream. Good service!

    the inside of a restaurant
    Ter L.

    Came here for some much needed dessert with my little munchkins!! We placed an order for a mini scoop of vanilla ice cream and a mini scoop of strawberry ice cream. I'm not sure why it was so hard for the employee to understand that but it took a for us to repeat the order a number of times, which also included a whole lot of pointing and hand signals. Lmao. Our party moves over to the registers and the little ones last minute decide they wanted toppings. We apologize for the last minute request of gummy bears and rainbow sprinkles only to be given a stare of annoyance. FUN!! 2 stars. The employees could be a little bit more patient and understanding when it comes to the indecisiveness of kids. Ice cream was good but it wasn't anything memorable. The cost didn't break the bank but I wouldn't consider this cheap so expecting decent customer service shouldn't be too much to ask. Meh- save yourself some dough and get yourself a tub at the grocery store.

    Mini Cookie Dough and Dark Chocolate cookies and cream (I think)
    Robert G.

    Came after watching a movie at Cinépolis. There was a small group in front of us and just one person working. She was able to efficiently help them and then it was our turn. As we walked up, a huge amount of people came behind us but the worker was calm enough still to let me try a couple flavors before deciding. As we went to pay, another worker from the back came out and I saw as they continued to help all the other customers. Cookie dough ice cream was really good and I'd come back. Maybe just in a cup cus I didn't realize a cone is an additional almost

    Otra n cookie Shake
    Gladys S.

    Thank you Imelda for making our experience very nice! These ladies here are always friendly! Orden: 1 Banana split with strawberry ice cream 10/10 1 Oreo n cookies shake 10/10 The ice cream is so creamy and cold! The shake was made correctly This place is clean and ambiance is chill. The ladies know how to effectively work when it's busy. They stay calm, kind, and helpful ! Great place to grab an ice cream!

    Raspberry sorbet with sprinkles
    Brittany C.

    Stopped to get the princess some ice cream. Two sides with plenty of options. There's ice cream and sorbet options. We got some raspberry sorbet with sprinkles and the Java chip. Servings are big. One scoop was more like two scoops but I'm not complaining. Workers were very fast and patient waiting on our daughter to make up her mind.

    Strawberry Banana Smoothie
    Parker R.

    Came here to pass time before heading out for the day. Stopped by when they were just opening to get a smoothie. We got a Strawberry Banana Smoothie. The employees were nice and kind even though we can right when they were finishing setting up. The smoothie was good and we truly enjoyed it.

    Ice creams available at Häagen-Dazs in the Hillsdale Shopping Center in San Mateo.
    Jason F.

    Located in the second floor food court in the newly remodeled Hillsdale Shopping Center in suburban San Mateo, California, Häagen-Dazs represents both the old school and new school waves when one thinks of how sweet treats are served in a traditional indoor mall setting. I've been to a few Häagen-Dazs locations before, and this by far was the busiest I've been to. I suppose the combination of the heat outside as well as the amount of people inside, being combined with the fact that they were the only vendor in the Hillsdale Food Court serving ice cream contributed to their popularity. As the line eventually moved, I was able to walk around their counter area where they have their ice creams to see what flavors they were offering today as with a multitude of big screen menus showing everything they offered in terms of treats and drinks, but their flavors was nowhere to be seen. Although they had your traditional flavors such as Strawberry, Vanilla, Chocolate Chip and Mint Chip on one side of their "L" shaped counter, the other side had more of their unique flavor combinations including Caramel Cone and Rum Raisin. It was this side is where we decided to focus on the ice cream that we wanted to order. Although they had plenty of menu items that intrigued us from Ice Cream Sandwiches to Dazzler Sundaes to Milkshakes and Frappes, we were there just to sample a small scoop of ice cream, especially after we saw their prices. Just for a mini scoop of ice cream they charge $4.99. So with this in mind, we ordered a mini scoop of their Brownies a la Mode and a mini scoop of their Sea Salt Caramel Truffle. After all was ordered and scooped our total bill was $10.93 with tax wasn't necessarily the most affordable bill we've seen. With our scoops in had we somehow managed to get lucky and snag a table in their stylish food court and we sat back and really enjoyed our small cups of ice cream which were rich and creamy and filled with an abundance of flavors and little bits of brownie bites that prove that Häagen-Dazs provides well composed ice cream that is as good as it gets. The fact that it was almost 11 dollars for two miniature cups of ice cream is what I will never get over. This and the fact that they have clearly raised prices almost a dollar across the board during the past year is disappointing, especially when you consider that at both discount retailers and grocery stores they on occasion sell their trademark pints for the exact same price. A return visit to Häagen-Dazs in any mall would require some serious thought as I have to admit there are more exciting and unique things to get your sweet tooth satiated. There's both a ShareTea and an Uncle Tetsu located in this same Shopping Center Food Court, and a Jamba Juice in their outdoor plaza, but those options are certainly a more acquired taste and not everyone would enjoy those options. And who doesn't love ice cream? So what Häagen-Dazs does provide is a fast option for those looking for a quick snack with a little whipped cream and/ or a few sprinkles on top, which Häagen-Dazs thankfully has plenty of, thanks to a solid counter display and menu options ranging from full dessert meals to drinks, it's all here. Sometimes I do wish they had a little more competition from a local purveyor of ice cream delights say a Dreyer's or an It's It opening a location here, then it might spark a little rivalry between them and Häagen-Dazs, so at least Häagen-Dazs can pick up their game. Because you know I would come back for a sweet creamy blended drink when it is calling my name, but the mini scoops of ice cream, I can enjoy that in the privacy of my own home!

    Menu
    Vidya K.

    This one star is purely for Hagen-Dazs as a brand and for the store. There were 3 ladies serving the customers and they were awesome. Working non stop to serve the long line of people. So what was the problem. Level 1 of the mall advertised the peppermint bark flavor now in season at the store. So we walked all the way to the food court at the other end and stood in the long line. There were atleast 10-15 people ahead of us. More posters advertising the peppermint bark flavor were pasted all over the store. Maybe 4-5 of them. When we reached the counter the lady tells us the flavor is out of stock. Why advertise. Why not tell people that's it not available. Looks like bait and switch. So I settled for sea salt caramel truffle. In a chocolate dipped cone. Two waffle cones( one was a regular one) with a single scoop of ice cream cost us $16. Flavors we chose because we waited for 15 mins. Was it good? Not really. I couldn't taste the sea salt. Totally disappointed. Overpriced and over hyped. Would I go again? No. I will go to the nearest grocery store and pick a pint. I won't have to stand 15 mins in line before I find out something is not available.

    a hand holding a cup of ice cream
    Amy C.

    I remember stopping by her for a sweet treat with my now former boyfriend when we were shopping one weekend. I got the Dulce De Leche sundae looking dessert while he got something chocolate-y. I don't remember his too much, but I definitely remember mine was yummy and sweet. I really did love it! I've only ever tried Haagen-Dazs from the cartons that you can get from grocery stores so this was truly a treat in trying their creations at a storefront.

    Dark chocolate milkshake

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    7 years ago

    Haagen Dazs is good ice cream wherever you get it. The young man helping me was nice and attentive.

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    5 years ago

    Absolutely terrible that you only have 2 people working when the mall is packed and there is a line into the food court.

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    Page 1 of 2

    Häagen-Dazs Reviews in Other Languages

    Ask the Community - Häagen-Dazs

    Do they sell their non-dairy salted fudge truffle chocolate ice cream here?? I'm having a tough time finding it in grocery stores and would love it if they started selling it in shops again!

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    Palmetto Superfoods

    Palmetto Superfoods

    4.0
    (308 reviews)
    3.7 mi
    $$

    This might be my new favorite location! I love that it is walkable to downtown Burlingame. The…read moreinterior is so clean and inviting, some seating inside and outside which is nice if you're there with a friend. Ordered my usual and introduced my friend to their smoothies, she loved them! I love Palmetto and find that all their locations on the peninsula side are very consistent which is a high remark! Service is quick, love ordering off an iPad and picking up directly after at the counter. No notes, everything was satisfactory!

    I usually go to the Stonestown location, but since they don't open until 11 a.m., I decided to try…read morethis location instead. Unfortunately, the experience was disappointing. I ordered a medium Build Your Own açaí bowl. The presentation was messy, and I was surprised by how small the fruit portions were. The Passion Orange Guava base melted quickly, while the açaí base contained noticeable ice crystals and lacked the smooth, creamy texture I normally expect. The store itself was spacious and clean, but the service felt impersonal. Orders are placed through an iPad kiosk at the counter, which limits interaction, but a simple greeting or friendly acknowledgment would have made the experience feel more welcoming. Overall, this was the least enjoyable açaí bowl I've had from this brand. Between the small portions, inconsistent texture, and lackluster service, the experience fell well below my expectations. :(

    Photos
    Bay Blend
    Bay Blend
    Super Goodness!!!
    Super Goodness!!!
    Bay Blend

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    Bay Blend
    Cafe Kazka

    Cafe Kazka

    4.2
    (151 reviews)
    1.7 mi
    $$

    cafe kazka is such a hidden gem in foster city! my friend and I came to check it out for lunch…read moreafter hearing it was a hong kong-style cafe, and were not disappointed at all. first, the cafe is so cute and also spotless- I could've stayed all day just reading or doing work. there was lots of outdoor seating overlooking the water which was so nice! I got an iced HK style coffee + milk tea which I've never had before but was so delicious. I'd definitely come back to try the other fruity drinks too! we ordered the tom yum noodles, preserved vegetables & pork noodle soup, salt & pepper fries, and the HK style french toast with peanut butter. the french toast was our favorite- it was fluffy and chewy and was just like the HK classic. the noodle dishes were both so hearty and flavorful too, and the portions were a good size. it did take a bit long for everything to come out, but it did seem like there was only one person working and she was very kind and accommodating when we had questions about our order. we didn't mind at all, especially sitting outside and enjoying the view! overall, I'll for sure be back for the drinks and to try some other HK style street food.

    I stumbled upon Cafe Kazka when I was in the same plaza shopping at Osaka Marketplace. I like HK…read morestyle drinks, so I was excited to try it out. We were initially going to just stop by to grab drinks, but decided to sit down and order a few snacks as well. The location is right behind Foster City's Central lake and the weather was nice, so we decided to sit outside. We ordered the HK style milk tea, OG lemon tea, french fries, and the siu mai. If I just ordered the drinks, it might have been a better experience. The fries were okay, nothing special - they were a bit softer than I like. The siu mai was just bad. I'm not sure where it comes from, but it was gummy in texture and tasted like frozen food. There were only 5 small pieces and we still couldn't finish it. The drinks were priced fairly, but the snacks were overpriced for what it is. You order at a kiosk so there isn't much service to talk about, but we did have to ask for a ketchup a few times before they remembered to bring it to us. Maybe I'll go back to try the actual food dishes.

    Photos
    Inside
    Inside
    Duck breast rice
    Duck breast rice
    Chicken corn pasta

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    Chicken corn pasta

    Häagen-Dazs - icecream - Updated July 2026

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