Family Sprinkler did 2 different projects at my home - a drip irrigation system and artificial…read moreturf. On the positive side, they work fast. Unfortunately, their work is terrible and prices high. They connected the drip irrigation system to the HOT WATER supply at my home. When I figured it out about 2 months later, they did come out to fix it. But the rest was also shoddy work: no valve box outside, just a cut out cover (I added white plastic "floor" in photo as a temporary mud/dirt barrior before replacing the whole thing), no water resistant connectors for the wiring, only one zone/valve for watering front and back (what they recommended, which I followed without doing my homework so partially my fault). As for the artificial turf, they didn't properly prepare the subsurface and so it remained level for only a short time and is now uneven, with some parts sunken in (hard to see in photo, so bricks are there to show slope of hole), and has wrinkled where the other turf has been pulled . They also put seam in a section that could have been covered with a single roll (see photo) but they didn't have sufficient material to do it right. Miserable experience.

Sadly, I have to agree with others here. Installed a system for us about two years ago, which has…read morehad multiple issues with ever since. Now we can't get a response back from Ivan after multiple phone, text, and email messages. Combo of questionable work, poor communication, and utter lack of follow-up (even with former/existing customers): all killers of small companies. Avoid, and use one of the multitude of other companies in the same space here in South Douglas County (who actually DO answer calls and return messages).

I am SO happy I called Vertec! We're in the height of sprinkler repair season (which I found out is…read morevery much a thing) & Vertec is the only company out of 5 or 6 that I called who actually answered the phone. None of the other companies even called me back. Mark was sent out & diagnosed the problem the next day. We scheduled the work to be completed & Mark went above & beyond to repair our sprinklers. They haven't worked in 2 years, so he had his work cut out for him. He even suggested a WiFi sprinkler timer to make my sprinklers "smart" & included the installation of the new unit in the price. He went thru all 7 sprinkler zones multiple times to ensure all was 100% in working order. He was dedicated & wasn't leaving until it was fully repaired. I'm so grateful those other companies didn't call back. I'll be recommending this company to all my friends. Thank you SO much!

I tried to schedule a sprinkler blowout with this company and was given a 2-hr time frame for when…read morethe technician would arrive, which is totally fine. I was waiting at home during this whole time and nobody arrived. When I called to see if there was a mixup, I was told the technician had knocked on my door and nobody answered. I told him I had been home the whole time and nobody had knocked. The person on the line then said "C'mon man, you're telling me that my technician lied about that?" Anyways I get it since it's the busy season, but I didn't lie about someone not knocking on my door...

***This company has more than 1 Yelp page. Beware ***…read more After contacting 3 landscaping companies all show up at the scheduled time except these guys. I had a 2 hour window from 11-1 and nothing, no call, no email. So I reached out at 1:45 to see where they were at and they said sorry had something important come up and needed to reschedule. This was 45min past the 2 hour window in which no one contacted me to notify me they wouldn't be able to make it. Do not wast your time waiting around for this company as they obviously have a bad wrap for standing people up and not showing up. Definitely wouldn't want to give my 10's of thousands of dollars to a company that is poor at communication.

I had them do a large landscaping job and add in an irrigation system. It took about a month (1…read moreweek longer than the estimate) but it turned out great! I love the new yard and sprinkler system is easy to use. Unlike most contractors, they came around 12-1pm and left at sundown. Marc was able to answer all my questions and is very knowledgeable about his work. I came up with the vision for the yard and they executed it. All the help they had were very nice as well. Besides me adding on to the job, the cost remained the same throughout the project.

Avery is awesome! We just moved here and the first thing we did was call the big irrigation company…read moreand very rudely we were told August 14 at the EARLIEST. Keep in mind, it was June 2. Now it's July and the grass has been fighting a losing battle, and I'm tired of watering every morning with a hose for a few minutes. We sent a message through Yelp and they responded same day with availability the next day. Avery came out this morning and quickly diagnosed the problem, repaired the issue, and fixed an additional broken line. This is our permanent irrigation company from this point forward. Highly highly recommend this service and Avery.

Responsive. Came out on time, good communication, fixed the problem. Reasonably priced.read more

A great sprinkler service company. Usually when you call you get the voicemail, which is recorded…read moreby one of the owners Renee. I leave a message asking to schedule an appointment or if I have an issue, and she always calls back later to confirm the appointment or discuss my issue. I also get a confirmation email with my appointment time, and they text me when the tech is on the way to my house. The last time I had my sprinklers winterized, Jerry Piper himself came out, and it's nice to interact with the actual owners of the company. They have done my regular winter/spring work on my sprinklers, as well as repair them pretty substantially when I first bought the house. They do great work, definitely recommend.

I wish more service companies operated the way Piper does…read more I had a problem with a leaking sprinkler box and scheduled an appointment. The man who took my call was very professional and when appointment day came I was texted when the service technician was headed my way. A half hour later and on time he went right at fixing the problem- actually two repairs were needed but 30 minutes later he had everything fixed and was on his way. What was most impressive was he wasn't looking to add more time or parts to beef the bill up. The technician was prompt, honest, hardworking and very courteous. I used to use Swingle which wasn't bad but these guys are a cut above and won a new customer. Definitely recommend Piper Sprinkler.

We were very happy that we chose JJ solutions for our sprinkler system to be repaired. He was early…read morefor our appointment and he diagnosed the problem and was able to fix it right away. He was knowledgeable , courteous, and professional answering our questions and concerns. I would highly recommend him if you need your sprinkler system to be repaired or maintained.

Easy to communicate with, and fast and quality work! Fixed…read moremy sprinkler system. Thank you JJ Solutions.

As part of the project Valentin planted bushes and grasses. 5 of the 6 bushes didn't bloom out. I…read moretexted, then called, and finally emailed to ask him to come and replace the bushes as he wasn't responding. He called and started cussing at me, telling me I was "a f***king crybaby" and that "how was he supposed to guarantee the bushes when he paid $500 for them and that is what he charged me?" He refuses to honor the warranty of the project. Do not do business with this company without a specific contract, with ALL details spelled out and agreed to in advance, including scope, costs, and warranty. I would give his company a zero star if I was able to at this point. He even said the reason I was 'complaining' was because I was "a f**king Mexican". I used Yelp to try and find a good company and this is who Yelp recommended. I recommend Yelp remove his company from their recommendation list.

I hired them to resod my backyard that had been very neglected for years and was not worth saving…read more there were also some dead fruit trees that needed removal, and mulch that needed beefing up. They got the job done quickly and cleaned up after themselves very well. The yard looked amazing when they finished. I had gotten several estimates and theirs was one of the lowest. The only negative comment I could make was that I had to be persisten to get them to come back and aim my sprinkler heads to the grass instead of the fence (I don't know how to do that).

**UPDATE 5/24/19** Ron L., the business owner, just decided…read moreto send me a private message today here on Yelp completely disputing the events from OCTOBER 2018 rather than act like an adult, acknowledge his employee's mistake, and move on. He felt it was important to insult me and call *me* mean rather than apologize. I'm amused that he contacted me months after the incident. In what world is it ever okay for a serviceman to walk up to a house and begin doing the work without knocking on the door and identifying himself first? Oh and by the way, he also did about $80 worth of damage to the connector on the sprinkler system according to our sprinkler serviceman who came out the following week. We chose to address it ourselves rather than contact Complete Sprinklers. ******************************************

Cracked a valve and tried to replace it myself when I snapped the pipe going to the system. Ron…read morereturned my message very quick and was able to get out to fix it within 2 days in prime busy time of the year. It only took him 40 minutes and he also installed the better valves. Couldn't recommend him more! Thanks Ron for the ease of service.