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    H-E-B

    3.7 (310 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

    H-E-B Photos

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    Tania M.

    I have to say I absolutely loved HEB and thats why the 3 stars. This location on West Alabama is my favorite store too. The beautiful trees in the parking area makes shopping here feel like such an outing. But my most recent visit let me down supremely, while trying to shop for a surprise. I asked for help from several folks for the flower shop and was told they would find someone about 3 times. The last time a woman came by and seemed as if she worked there, relieved I approached her and she stopped abruptly and asked if I needed help. I told her yes if she could help me with some balloons, I remarked I had been waiting over 20 minutes and she rolled her eyes at me and in a strong tone said" I am trying to help you " I reinforced that I was not trying to be disrespectful. I just needed assistance. Still proceeded to wait, then a gentleman named Chris came to the flower area and assisted me with the balloons finally. By then it was almost 40 minute mark. His interaction with me at first seemed as if he was upset, then he lightened the mood, and actually sang while blowing the balloons up. I love HEB but this interaction left a sour taste in my mouth. If they would have just communicated that no one was going to be able to help I would have left. I had yet to have had a negative experience here till this time around. Idk if I want to visit my favorite HEB anymore. I thought I had left the poor customer service back in another state. But who am I kidding I do enjoy HEB!

    Soil in huge quantity
    Lou C.

    I was here last Sunday and I regretted. Because the parking lot was full. I have never been to a grocery store with a full parking lot, not even during the holidays. When I walked in, there weren't many people like a full parking lot. It's either the store was too big or the parking was lot too small. But I like to shop at big grocery stores. This H-E-B store on West Alabama Street has wide aisles. I think it's like a car's width. That means a family of 4 can congregate on one side and there is plenty of room to walk by them. My first impression was the neatness at the grocery section. Everything was well-stocked. I wonder if they were expecting a Sunday crowd or this was normal. I actually don't mind this crowd. The clientele is much younger than other H-E-B stores. It's kind of a plus being so close to the Gayborhood with lots of eye candies. I have been here about 8 years ago. I remember there were some picnic tables where people sat in the shade. Not sure if I missed them or it was just my imagination.

    Jay N.

    Love HEB however this location not so much, the parking is horrible on the weekends... all the winding around you go for parking is kind of annoying and too much. Had a black guy, employee pulling a ton of groceries and we saw each other, then all of sudden we couldn't. He didn't know where I was. I was waiting to see what he was going to do...he yelled at me "COME ON!! GET ON BY!" I think w that attitude you belong at Walmart! You can go ahead and get on packing. Recently, a girl bagged my groceries and did a horrible job!! Why would you bag yogurt and milk together? She also needs to go Walmart! Do yall not do training anymore? I used to work for heb and it's a great place to work for! I'm disappointed HEB!!! Please have your staff do better!

    Nikhil R.

    I've been wanting to go to an H-E-B for awhile. I've heard how great of a grocery chain it is, and they weren't exaggerating. This store has it all. From prepared foods you pop in the oven to freshly made sushi to decadent desserts and fresh breads, this store has it. I was so impressed at not only the price of these items but the quality as well. It was amazing. You can even get fresh spices in any quantity you want or even make your own, fresh nut butter right there on the spot! Staff are also extremely friendly and knowledgeable of where things are in this store.

    Face mask required
    Jacque' A.

    It saddens me writing this because this is one of my favorite grocery stores, but here goes- Today I stopped in which I do weekly for crawfish, corn and potatoes. Sometimes I just get sausage and corn, sometimes crawfish. The normal 2 guys that works on the weekend was slightly different. This time it was a guy name Marvin, no biggie. I went in, asked about how long for corn and potatoes- he said he don't know. The other guy said maybe 30 minutes so I waited. Backstory, from the time I walked up, Marvin wasn't nice. When I asked questions he would answer once he thought he knew what I was going to say, cut me off a few times and more. The guy with Marvin, younger gentleman, would come back to clean it up trying to answer, he's always nice. After the time was up, I ordered my items and asked for 1 of the garlic butters (circle) they have. Right when I mentioned "bu" He interrupted me and said "yeah you need to go inside for that" Confused, so I finished my sentence. Be repeated himself. Then I told him that it's that item- pointing at it, and I'd like 1 of those. He swayed me off. I just finished making groceries inside, so if I would've known things changed from last week or today, I would've gladly purchased inside. However it's the fact that his response was less than friendly. After my tone became more clear and less happy (I said huh? I'm confused, are we even talking about the same thing that yal give me here every week?) He said handed me my bag while looking away. It may not be a big deal for others, but I enjoy grocery shopping and coming here because the people are always nice and kind. Unfortunately now instead of counting back from Whole Foods and H-E-B during the week, I'll have to switch locations with it for good. I do understand not all are the same, but having an unpleasant experience from a rude employee is never fun.

    Beatrice H.

    I just received a delivery from heb and tried to call them to clarify my concerns but I was put on hold for a long time. I do my grocery shopping online and have it delivered because I can't barely drive because of my anxiety and pains. I ordered an oxtails and it didn't seem to weigh 2.15 lbs, with a price of 18.25. Also I often receive items that I didn't order and I wonder if I'm charged because I don't receive receipts of my items. I wish H‑E‑B will clarify this concern of mine.

    Heb! I need somebody!
    Fox E.

    So I always come here with that girl (BARBIE) Who wants to turn ME from a HE to a SHE It won't be FREE but she's covering the FEE And at least, says SHE, I can keep my D She's pretty insistent so I can't DISAGREE She wants all the boys to hit on ME And when I get naked, say "O M G" Before re-enacting my adult DVD The only thing I bass this on is FLEA But she's my princess, and I need to PEE Especially after an OJ or THREE From HEB for about five FIFTY The clientele here are BOURGEOISIE And they consume more pastries than the Houston PD And I hate the way the night managers act ANGRILY But we still always shop at the HEB! WHAT This place gives me the HEB-y Jeebies. But I'm gonna go aHEB and review them anyway. If I rated based on the night manager they'd get 1 star, simple. This is a nice grocery store. Probably my favourite in town. I can always find fresh kale for my fruit smoothies here. They have a nice bulk section that includes whole flax seeds, which I prefer over ground flax seeds. And they always have lots of bananas. I discovered a new tea that I like in their beverage aisle, Sweet Leaf tea. It's about 2 mins drive from where I live when I'm in Houston. My stripper friend likes to come here in her heels and get everyone looking at her. Some of the employees here have been really helpful to us, but a couple of them are not so friendly at all. The reason I'm only giving them 4 stars, when their products deserve 5, and when I really love coming here, is that every night around 11.45pm (depending on who is working) they start turning people away from the door. Then they're still ringing people up at 12.05am. I'm sorry, but I take about 3 minutes in the grocery store, and I'm quite sure head office does not want them turning customers away 15 minutes before closing. They shut the doors (as shown in the picture) and put someone on them to make sure nobody else comes in. Hopefully head office will read this review and sort it out. Hopefully nobody loses their job over it. Hopefully the store sees it before head office does, and contacts me to let me know it's fixed so I can change this review. Here's an alternate version of my bad review: Still having a love-hate relationship with this place. Because it's right next to my house and has some great juices n stuff, but at the same time they were cleaning and took all the stuff off the shelves an hour before closing, ew, and don't try and get in here with 15 minutes to closing because they will barricade the door and give you all kinds of attitude. Their employees also give a lot of inappropriate looks and gestures towards my girlfriend when she's dressed up for work - but we don't really mind that so much cuz that kind of happens everywhere and it hasn't been too explicit here yet. Still inappropriate but newsflash = humans are human. If it happens a few more times that I get told I can't come in at 11.45 (sometimes when my stripper is already inside the store and waiting for me to pick out what I need or pay for the items), I'll be contacting head office myself. So please feel FREE to come and do GROCERY It's easier than learning your ABC It's easier than counting One Two THREE It's easier than being gay in PARIS Than France being invaded by GERMANY Than Cochran declaring you're NOT GUILTY And getting the DA to accept your PLEA It's cheaper than Barbie's hourly FEE It's easier than bribing a FIFA REFEREE It's cheaper than Barbie on a SPENDING SPREE Everything on sale's more than one CALORIE It'll make you get larger, I GUARANTEE And all that OJ you SEE will make you run and PEE And if you have $$$$ you can go on ME But it'll be worth it, or my name's not BAMBI Come and get some juice at HEB WHAT

    Rose R.

    Moldy produce time and time again. Seems without Disco Kroger this H‑E‑B doesn't have a crown to defend. Really frustrating because this location doesn't even have a business center to return things to. You'll have to stand in line and hope you don't get one of the many unfriendly (and probably underpaid) cashiers. Bought these last night.

    Limited edition Oreos
    Christina F.

    I visit the store when I'm in Texas and I love the in-store coupons you find all over. They are probably available through an app or online, but I love that you can just rip one off and use it then in there. It feels nostalgic for the days when there were coupon dispensers throughout stores. These are just plain yellow paper with the coupon printed on it and it looks like there's someone who makes thousands of copies and cuts them into little rectangles and punches a hole in them to get them ready to put on the shelves, lol. Have a great variety of everything you would be looking for. In particular, I was looking for some limited edition Oreo cookies and I found them there! I had looked in other stores and did not see them so I did not expect to find them there. They were not with the rest of the Oreos, they were at an end cap. Cap. If you are also looking for these limited edition cookies, check the end caps.

    Gary M.

    Grocery store in Houston. Wide variety of products make this place both interesting and educational. Pricing is excellent. This privately owned. The purchases I made were less costly then my regular places to shop. Store was busy with large parking lot and courteous employees. Check it out.

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    Page 3 of 8

    Ask the Community - H-E-B

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    Yes

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    Review Highlights - H-E-B

    I wonder if they were expecting a Sunday crowd or this was normal.

    Mentioned in 18 reviews

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    A & G Appliances

    A & G Appliances

    5.0
    (307 reviews)
    18.1 mi

    Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

    He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

    Photos
    Fixing our refrigerator evaporator fan
    Fixing our refrigerator evaporator fan
    A & G Appliances
    Samsung front loader 16 years old it's good to have it maintain the last longer

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    Samsung front loader 16 years old it's good to have it maintain the last longer
    K&N Appliance Gallery

    K&N Appliance Gallery

    3.7
    (22 reviews)
    2.5 mi
    $$$$

    We ordered Thermador column refrigerator, column freezer, wine cooler, 48" gas range, a Sapphire…read moredishwasher, two refrigerator drawers, a microwave drawer and a 48" vent hood for our remodel. They come out and check that everything is perfect a week before installation so there's no surprises. And thank goodness they did, they found multiple things that the builder didn't do and we found out we were not ready for the appliance installation. Then after things were corrected by the builder, they sent a tech out again just to be sure the appliances would all go in smoothly, before delivery. I really like this proactive approach. As a designer for many years, I appreciate this extra attention. K&N Sales has this perfected and they make sure it will be done right. They were also VERY quick to replace a dishwasher that was not working correctly from the factory. The kitchen looks and performs great, and Justin put together a great price package, (better than 3 others). Very personable all around. Highly recommend.

    (Austin Location) - Good enough sales/showroom help. Terrible customer service and communication…read more Totally missed the equipment arrival date(s), items not available for weeks and when your building a house, these are all to important. Equipment install was absolutely terrible, installers were not prepared nor did they even consult the instructions, didn't clean up their mess (wood and metal shavings specifically). Water line was incorrectly installed, ice maker installed improperly. Be prepared to either take delivery with your truck/trailer and install yourself and take a meticulous inventory of your items because of the tail light warranty, nobody will return your call after the sale.

    Photos
    Partnering with Loyd Russel homes
    Partnering with Loyd Russel homes
    Appliance Stores
    Appliance Stores
    Icy white kitchen with gold accents by Aspire Fine Homes

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    Icy white kitchen with gold accents by Aspire Fine Homes
    Reed Appliance

    Reed Appliance

    1.0
    (2 reviews)
    1.7 mi

    This guy was called out to service a freezer because he was on someones preferred list to service…read morethis particular freezer. The most unprofessional, condescending person I have ever met. I am surprised this guy is still in business. He boasted about being the owner, "I'm Michael Reed, I'm the owner". This guy had no sense of talking to other people. He is disrespectful and rude. He speaks to everyone as if they are stupid and need to know everything about refrigeration. I literally had to ask him to leave my business, yes business 3 times. Do not call this guy. He is a absolute D-bag and I am shocked he is still in business. I actually started a yelp just to write this review, that's how bothered I am with his demeanor another thing, I do know he is no longer on this other businesses preferred vendor list.. Good luck to you Mr. DB--- update! His response shows my case in point. Very professional.

    I wish I could give him a lower rating than 1. I dread the day I called this scam artist. He came…read moreto fix ice machine at my convenience store and it worked for a day. Charged me 700 dollars(I have the invoice) and that machine has not worked since. I tried calling him so many times to fix it and he has not come yet. The last call I did he told me it's raining in Houston so he couldn't come. Lol it rains every other day. That's when I told him to leave it and i gave up on him. Please beware of this actor. He watches YouTube on how to fix stuff.

    Photos
    Reed Appliance
    Reed Appliance
    Reed Appliance

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    The Home Depot

    The Home Depot

    3.1
    (29 reviews)
    2.8 mi

    Stopped in to browse their washing machine selection and take my baby down the ceiling fan aisle…read more(since he loves staring at them) Overall this location was clean and relatively quiet. It was easy to move around with the stroller because not too many people were there. They already have their Halloween stuff out, but it was mostly all large animatronics

    Typically, when I go inside this particular Home Depot, because it's closest to my house, I rarely…read morehave to ask anyone for anything. But what I do, the expectation is that I get some type of assistance. So I went to go replace one of my recessed lights, and of course, after trying to find a replacement myself, I asked for some assistance. Well!! After waiting 30 minutes, 3 different employees paging for help, a store manager came over. Short black female....she was nice. But she didn't know much either, and preceded to tell me it was right in front of me. Ma'am., I have been here for 30 minutes, and does it look like I don't know what I'm looking for?!?! I just wasn't able to find it and now I'm asking for someone that works here because I may have overlooked it. Well that was a bust!!! Finally!!! I said my light has 2 prongs....not 3. After 5 minutes of them searching and my disconnect at this point, she said oh we must not carry it. It wasn't busy at all, I frequent this store too much!!! I'll be driving the extra 3 miles to Lowe's!

    Photos
    Entrance
    Entrance
    Curbside pickup!
    Curbside pickup!
    Outdoor plants

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    Outdoor plants

    H-E-B - grocery - Updated August 2026

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