Ever since they switched owners we have had multiple issues with our service.. we used to get water…read moreevery other Monday and never had one issue. They switch our delivery day to Thursday but after not receiving it for several Thursdays in a row they switched it again to Friday. Which is fine or whatever I just think they could have talked to us about it instead of just not showing up on Thursday ever again? We had to email them to figure out what was going on. My biggest issue is that they never even came today!? We are out of water.... They are closed over the weekend.. They even sent us an reminder email that today was our day and not to forget to put our water out?? We've been dealing with this for months now. We have been understanding with the whole switching owners being a big transition and all but I think it's been several months and they still haven't worked out the kinks. Also.. has anyone else noticed the water tastes different then it did previously?? Maybe it's just me but. Hope they can get it together this is truly disappointing:(

So, update to the latest services I've received from Red Rock Water. Customer service has been very…read morehelpful and responsive to my request for information and assistance. Delivery has been great as well. Highly recommend, especially if you're comparing them to Alhambra who did not meet the needs of one little customer, and they didn't even care about losing a customer who had been with the company for a while.

Stay far away from this company. They were incompetent on…read moreso many levels and sent us to collections over their incompetence. Do yourself the favor and listen to the 43 others that gave 1 star review.

I'm not going to suggest there isn't any problems with this company, but they seem to resolve them…read morequickly. I think my frustration is related to the automated message requesting the phone number associated with the account--however it never recognizes it, and it takes quite a while to get past that to a live person.

We've been using water unlimited for 15 years now we've been working on giving reviews to everyone…read morethat's done a fabulous job for us past and present. Honesty, integrity, treats homeowners with dignity and respect every time! There was an initial problem with one of the tanks shortly after installation (15 years ago)they fixed it as quickly as possible no hassle! Product just happened to be defective and that sometimes happens. We still have the same equipment FROM 15 YEARS ago and it's still working fabulous because we make sure to get our yearly service that they very kindly send reminders out in the mail. Amazing company and a huge shout out to John our service guy! We got your back thank you for your professionalism and work ethic! Great value and services!

What a perfect experience Joe came sold us the whole house water softener and RO, everything he…read moresaid came true, we had the whole house put in first, Kevin did a fantastic job and answered all our questions, then after Renovation was done in kitchen, Kevin put in the RO today. If you want a company that stands by their products and will maintain the system year after year, this is the company MaryS Sparks, Nv

Amazing Service!! We were having pressure issues with our well, Immediately they were able to…read moreschedule us for the very next day. They came out during the crazy huge snow storm we got (2/17/2026) which I honestly thought they would reschedule. Despite the weather conditions, Victor and his crew showed up with had such a great attitude. They found the issue immediately and were able to get us back in service. He took the time to clearly explain what was going on with our well, answered all of our questions, and made sure we understood. Again, these boys were out in the weather with such a good attitude, I am very thankful for them! You can tell they value their customers and the importance of water. The tough weather conditions, the amazing knowledge on wells, the total repair time, the professionalism and positive attitude. 100 out of 5 Stars!! Haven't had pressure issues since!

We had Morgan come to diagnose our well and fixed it. He went above and beyond and came back the…read morenext day to make sure everything looked good and that the proper cap was on it. He was very knowledgeable and very polite. I appreciate how friendly and helpful he was! I highly recommend Morgan and this company.

I wasn't aware there was new management (SPARKS office) after the pandemic. We scheduled a water…read morefilter replacement, and I was informed over the phone that the service fee was $140, plus the cost of the filter. Based on our prior experiences, we assumed they had increased the service fee from $99 to $140. Previously, we paid a total of $169 ($99 service fee + $70 for the filter), which included a courtesy system check as part of the $99 service call. Now, they've billed me $430--absolutely shocking and a complete rip-off. To make things worse, the filter costs less than $40 on Amazon. The new management was deceptive and not transparent during the call when we made the appointment. VERY DISAPPOINTED. I will no longer be using this company--scam - stay away from these people! There are other companies can come and help for lower price if you decide to change water filter or you can do it yourself. Will cost only less than $40 or the max $50.

Installed out water softener. Great staff and friendly install. Professional knowledge and…read morehelpful!

They were great with communication showing up when they said they would test testing the water…read morebefore and after. Everyone I dealt with was very professional and I now have better water.

Nick and John, the technicians for Pure Water Systems were professionals. The installation of the…read moresystem was fast, quality work resulting in a clean looking hose, tank and salt system. Highly recommended.

Open 24 hours, just bring your own bottles and you're set. Good prices and easy in and out.read more

About a month in advance, I went online and reserved a 30 gallon barrel of water for Burning Man…read more Pulling up there was just a big sign that said: Water. I could see someone looking for Fresca & getting confused. They had a little drawing of Burning Man in the parking lot and arrows directing us to go to either side. We pulled in and gave them our name. There was a bit if confusion as they said my tag only had the barrel on it, no siphon. I specifically remembered adding it to my cart, so I pulled up my confirmation email. They gladly updated the tag & cut the siphon for the barrel we rented. We filled up and were out of there in a couple of minutes. It was incredibly convenient considering it was opening day for the man. They assured me that they would be open on a Labor Day and that even if we needed to arrive before or after hours to return it, just to give them a call and they could be there in a few minutes. Talk about customer service! Return was a breeze & the deposit showed up in my account promptly. We will definitely use them again for any and all return burns!