I stopped by this Habit Burger when I was in the area to get a soda. My work office used to be near this Habit location until we moved to Simi Valley. So I don't get to come to this location as much as before. When I came this time, I found parking just fine in the plaza this place is in. All Habit location also have a kiosk where you can place your order now. I still put in my order with a worker at the counter since I was only getting two drinks. The worker handed me my cups and I went to get our drinks. My wife wanted her tropical tea like always and I stuck with a Pepsi. There was a booth available so we sat there. We had a great experience and I have nothing bad to say about our time there. read more

See all

Have been in many times over the years and usually we really enjoy it. Easily one of my favorite burgers. Staff is usually very friendly and helpful. The biggest issue is consistency. It just seems like one out of every five times isn't as good. As it did with many businesses, covid seemed to really impact the vibe and experience of the place. Especially with all of the delivery orders, it just has a 'vagrant' feel when dining in, and doesn't always feel super clean. Still, it's a tasty burger and I'd recommend! read more

This place FELL OFF. Is zero stars an option? Old stale burger bun, cold burger. Old ass fries and wilted lettuce in the salad. Peep the pic Yo! read more

Habit Burger & Grill - I don't think a starving unhoused person would eat this rubbish. - Burgers Near Me - Burbank, California

I ordered a salad online & picked it up @4pm today. The girl at the front counter was incredibly rude with attitude for no reason. She lacks basic customer service. No name tag so I can't name her. She seemed miserable no smile no hello just her back to customers and sour face when I asked for my pick up order. She needs a serious lesson if she is going to work in customer service. It looks incredibly bad on the company. It also didn't come with the aged white cheddar instead it had some sort of poorly broken up square cheese they use on the burgers. read more

Came in to use an offer. Order at kiosk easy. Nice to see lettuce wrap is finally an option. Half hour before closing. Maybe because it's getting late but the music was loud and annoying. It was like a rave in there. The condiment area was so messy and dirty. They need to attend to that more frequently. Noticed a .60 cent charge for sauces now. I guess that happens everywhere. Food is ok. Used to love the patty melt but it was Sooooo salty. Chicken nuggets are a hard pass, all hard breading. For the cost of the food, they need to clean the condiment area. Little black gnats flying around too. Just please clean. read more

See all

This was absolutely the worst experience I've ever had at habit. The food was RAW the fries were COLD the onion rings were COLD they had NO ICE and they were worried about charging me 50 cents for ranch when they didn't even have ice making my drink room temp GROSS. My food didn't even come out complete we had to tell them we were missing nuggets. They barely wanna give you napkins either! Jakie the manager was extremely dismissive didn't care at all didn't try to make it right at all zero customer service! I was so grossed out by this experience that i threw my food away and left. Other customers had a similar experience and also complained and jakie once again had 0 customer service. Awful just awful. read more

Habit Burger & Grill - Burgers Near Me - Burbank, California

I've always been a fan of Habit Burger so when I was given the chance to check out a new location, I looked forward to it. I'm happy to report that the quality and customer service here was on par with every other location I went to. I came here for a friend's son's fundraiser and despite the location being extra crowded, the staff was welcoming and friendly, quick to take orders, and able to get orders out as if it was just a normal day at the restaurant. They did an excellent job managing workload. The location generally feels a little smaller than other Habbits I've been to so it can be tough to find a place to eat. Even the outside patio is small so just be prepared to possibly have to wait a bit for a table to open up. Same with the parking lot. it's smaller than I would personally like so it can be tough to find parking between a busy burger joint and the other businesses in this corner shopping center. I will say, however, Habit uses fresh ingredients and is made to order. That means prices are going to be higher than other burger chains. If you want something quick and cheap, this isn't the place for you. But if you want something you know isn't preprocessed or frozen, then Habit is a perfect burger fix. Not to mention their tempura green beans are one of the best sides at any burger joint out there. read more

Habit Burger & Grill - Kids cheeseburger combo, bbq bacon burger, & tempura fries - Burgers Near Me - Burbank, California

They hide there napkins they charge $20 for a burger and they give you your food without napkins lady said it by request. How stupid is that the habit must he struggling never coming back here again they dont notice by one napkin they just lost a costumer read more

Habit Burger & Grill - Missing napkin dispenser - Burgers Near Me - Burbank, California

Service was efficient. You order at counter. Place a number on you table then they deliver. I ordered the ABC burger. Nothing complicated about it. $12. Only American cheese available. Cheese is $2 more. Not a great bargain. Not a great burger but acceptable. read more

Habit Burger & Grill - That's a burger by my iPhone. Burger is not big - Burgers Near Me - Burbank, California

I'm usually a patient person but I made an online order for curbside and I clicked on the link they texted me when I have arrived but they never came out with my food. I waited for 10 minutes and realized they were never coming out. Customers were parked on the curbside service of the parking lot also. Why have that service if the employees will not fulfill it? By the time I received my food, it was already cold so I had to reheat when I got home. Noting, it was not even busy inside either! I'm only giving 3 stars because the food wasn't bad but the service was not good for me. I won't be coming to this location again. read more

I've been meaning to write a review for this specific location for a while, as both the quality of the food and the service have noticeably declined. Today (1/25/26), I ordered a double char burger, two fries (extra crispy with no salt), and a Santa Barbara Cobb salad. Let's start with the food. Before leaving the store, I asked for a ranch dressing. The woman who handed me my order was unpleasant and immediately said it would cost extra, without even checking the bag first. That was already frustrating. When I got home--only a five-minute drive--the fries were soggy, despite specifically requesting them extra crispy with no salt. Additionally, the dressing that came with my Cobb salad was supposed to be their signature ranch, but instead I received Caesar dressing. If the staff had simply taken a moment to check the bag and ensure the correct sauces were included, these issues could have been avoided. Unfortunately, this has been an ongoing problem at this location. They seem more focused on telling customers they need to pay extra for sauces, yet they don't even include the correct ones to begin with. The quality of the food is no longer up to par, and the customer service is equally disappointing. The ladies working the front were mean, unhelpful, and snappy when asked simple questions. It's really sad to see a place that used to be good decline in both food quality and customer service. read more

We have been going to this location of the Habit for years and years. For a while now we have done curbside, but I recently went inside to pick up our order. I was shocked about how first it was. It must have been over a year since I went inside this location. It smelled so bad and the floor was disgusting. It's definitely made me think twice about having food from here again which is a bummer because I love their food. read more

LIMITED TIME SANDWICH UNAVAILABLE FOR LENT: Saw a Habit ad on Facebook Friday for free fries with a limited time fish sandwich. Perfect for practicing Catholics observing Lent, right? To avoid wasted gas, called the corporate number to verify and told yes they have it. Go to Burbank restaurant on Alameda, see the sandwich highlighted with picture on their menu at $11+. Upon ordering, cashier informed us they don't have it. Asked when they'll get it, "I don't know". Left there, called corporate to clarify and informed by rep #2 they don't have a fish sandwich. Informed of prior corporate call, customer rep informed they only relay what is on their screens. THERE ARE FIVE OR SIX DAYS A YEAR ALL PRACTICING CATHOLICS HAVE DIET RESTRICTIONS. Recommend: Habit Corporate should be more sensitive by promptly addressing their system-wide logistics to avoid recurrence rest of the Lenten season. read more

Was pleasantly surprised by how hospitable the manager was with all patrons at this location given the nature of fast food joints. Parking was easy to get, though going into and out of this plaza can be a pain sometimes, so beware. The inside was well kept and clean, with trash bins properly labeled and the condiment station was well stocked. Food wise, there was nothing impressive about the meal I ordered: a Charburger with American Cheese with a side of half fries and half tempura green beans. Everything from the burger to the fries was under seasoned and the tempura green beans were underwhelming, though the food was fresh and hot. read more

Habit Burger & Grill - Charbuger, fries, tempura green beans - Burgers Near Me - Burbank, California

I bought three burgers, one fish sandwich, one onion rings and two french fries. I noticed that there's only one small ranch dressing in the bag. I asked for additional ones and the attendant said only 1 ranch per order. She asked me to go back to the cashier and buy additional ones at $.60 each. It's not about the money, i just didn't want to stand in line again. Stop being so stingy. Thats a bad habit... read more

Me and my daughter put order online via app we had offer chicken sandwich with purchase of 8 dollar So when we get to habit burger I noticed on the receipt. Habit charge the chicken sandwich. I was OK with that. I kindly asked to have another chicken sandwich as was offered on the app Manager comes out telling to put another minimum order of 8 dollar in order to redeem i explain to her again that I did already purchased $80 worth of food. I would like to redeem that chicken sandwich she's refusing. This is so unprofessional I didn't expect it from the management department to act like this is not about the chicken sandwich is about how they treat a customer read more

I love the Habit Burger, especially because of their $6,$8 and $10 deal. Such great value for clean, quality, food! We placed our order on the app but dined in. Service was fine, food was ready on time. The only reason I gave it 4 stars is because there were rowdy teens out front smoking vapes and cigarettes as people were dining out there. Mind you they were customers too, not like they were doing this on the street, this was on the outdoor seating patio and I think staff couldn't have addressed that, but didn't. read more

This location is in a great spot, tons of parking right in front. Placed my order on the phone (not online because it wouldn't allow me to make any changes) the worker that helped me was professional, polite and helpful. The eatery is clean, well lit, and welcoming. I love that they have fresh options and it's not "fast food" their burgers, fries, drinks, and salads are all delicious. My dream would be for them to make their tempura green beans gluten free! Also they charge for ranch now, but it's well worth it. read more

Just ordered a teriyaki char burger with door dash. Paid for added avocado -was not on sandwich yet listed on the printed ticket. No one bothered to check order in store. read more

Habit Burger & Grill - Receipt - Burgers Near Me - Burbank, California

Food and service have gone downhill in the past 5 years. I use to frequent this place and use to enjoy it. Now? I would avoid at all cost. read more

I ordered 4 burger and she gave me 3 burger and I purchased another one waited about 10 minutes the store wasn't even busy and the employee was so fucking rude to me I won't be back again, read more

Ooooof! That staff. What's it with employees being allowed to eat in the dining area during their break, and do so while scrolling with NO EAR BUDS and subjecting customers to their phone noise. I know society has devolved into clueless, zero awareness, and people who don't care about anyone around them (talking over movies, concerts etc.), but cmon. There should be zero tolerance for employees taking a break inside AND on the patio with their phones blaring. Complete brain rot and not a good look when customers are enjoying expensive burgers... could hear the one guy's phone FROM MY CAR across the lot. Have some respect for your paying customers. I'll never stop by this one again during my commute. Luckily I live closer to one that likely has management care about common courtesy and the customer experience. read more

Their alarm is constantly triggered. Its constantly going off. Basically there is an incessant beeping every 3 seconds. Its the most annoying fast food restaurant in burbank. It also regularly smells bad. read more

At 5:33pm my wife I placed an order. prior to entering the location We looked for a handicapped parking space, as I am an amputee and we have an up to date placard. A late model Infiniti with no placard or handicapped plates was parked in the handicapped space directly In front of the establishment. We saw a young lady (in no hurry) placing packages in the front and back seats. I took a photo of the license plate before we entered. After placing our order I asked for the manager. I was told that she was busy and I saw a female in a grey Habit burger uniform run past my wife and I and leave in the Infiniti. I asked the cashier if that person was handicapped. He reported that she was not and she was the manager. I asked for her name and the corporate office number. I saw the cashier speak to another young lady dressed in grey. At 5:49 after complaining twice, I finally received the corporate number. I asked for the managers name and the young lady said she didn't know her. I took a picture of the woman whom I was speaking withs name tag and exited the location. I will follow up with corporate bright and early (on a daily basis, if need be) and provide updates on my progress. read more

See all

I go to The Habit often and I'm familiar with how substitutions and menu options usually work. Unfortunately, during this visit the cashier gave me a hard time over a simple request that I know is normally allowed. It was frustrating enough that I had no choice but to ask to speak with the manager. I like this restaurant and come here regularly, but experiences like this take away from it. Please make sure employees are properly trained so customers don't feel uncomfortable or inconvenienced over standard requests. read more

Horrible service with attitude. Terrible experience with this location both ordering and in store.

We were craving charbroiled burgers! They had a BOGO for DELIVERY$$$ I should have known better from past orders! The burgers and buns were burnt and came with the wrong toppings. The fries and tempura green beans were incinerated! These are award winning burgers? I thought last time was a fluke but these were hands down the worst burgers we've ever had. The whole meal was past due and far from fresh! read more

We ordered a $10 Gotta Habit Meal deal and we received no burger patty in the Santa Barbara Char, very disappointed as I was looking forward to taste the burger patty... ruined my lunch. read more

Habit Burger & Grill - no burger patty - Burgers Near Me - Burbank, California

See all

Food quality is horrible, not the same as before. Service is not great either. They stand around confused chatting away.

All the staff was extremely friendly and positive. But I made this post specifically to give a shout out to Pablo.He's amazing. I saw him trying to help everybody. He saw me going to throw away my tray and He took it from my hands. Keep up the good work! read more

Talk about incompetent employees..... not sure how they even get a job, or what habits requirements are. Nor do I understand how they can mess up such a simple order. read more

A burger a day keeps the Dr away. Maybe not but it sounds cool. Once a Habit fan always a Habit Fan. I am a creature of habit when it comes to burgers. You are always guaranteed a delicious burger here. This time around I went with the French onion burger. Just like the name, it was full of grilled onions, onion rings and a delicious sauce. I think I found my new favorite burger. Located in Burbank, this busy location offers indoor and outdoor seating. Lucky for Fiona she was able to sit with us on the patio and enjoy her own patty. Service is friendly. They have kiosks available to self order. I prefer old school counter service. I'm a Habit fan read more

I order from here via Doordash often and lately the results are inconsistent. It's like it changes based who is on duty. PUTTING LEMON IN YOUR AVOCADO SO IT DOESNT BROWN TASTES FREAKING TERRIBLE ON A BURGER. SUCH A WASTE OF MONEY FOR THE FOOD (I ordered 2 with avocado) and a delivery fee. I will find another lunch option from now on if you cannot be consistent. read more

Pretty good burgers! We got the free char burger with cheese for a birthday and we also get another free burger with drink if we register an account via app. We ended up buying a drink, a Santa Barbara Cobb salad, and half-half fries onion ring. Came out to $18. So that's were they get you! We ordered via app for eat in while in the parking lot and the food was ready five minutes later. The Cobb salad was pretty generous for the price point ($9.99). We forgot to select a dressing in the app but we were satisfied. It was quite filling for us both. We only got 5 onion rings for the half half fries onion ring order. It was fine but perhaps we should have just stuck with all fries; we saw other people got big heaps of potatoes! Finally the char burger with cheese was as expected. We could select American or cheddar. They were delicious and hit the spot. Parking is ample but hard to get in and out since it's at a busy corner near ikea. read more

Habit Burger & Grill - Free char burger with cheese, half half onion rings fries, and Santa Barbara Cobb - Burgers Near Me - Burbank, California

Food Delicious and i was in and out fast service and it wasn't busy when i went in for lunch read more

Habit Burger & Grill - Sourdough but - Burgers Near Me - Burbank, California

See all

Food was good. As expected. what is awful there is the manager. I was shocked last time I placed a pick up order to have to pay 50 cents for BBQ sauce. I did. Today, as I was about to place that same order again on the app i tried to edit the order and include the bbq sauce. There was no where to do that. non that I could find. In trying to figure it a=out and giving up i left without my wallet. I arrived and asked fro bbq sauce. "Instead of ranch she said?" no id like it was well. BTW she was going to reach into my bag and remove the ranch (Health violation surely) and replace it with bbq sauce. She said we charge 50 cents. "I know but I tried to add it on the app but there is no way to do that" She says they accept Apple pay to which I reply you're gonna charge me on my apple pay 50 cents? she looks me me like Im stupid. I said what I said and left saying to her "you're gonna lose me as a customer over 50 cents? like 3 percent? What a complete inept person to be managing a commercial business. Way to go Habit. read more

Loved the fresh grilled hamburger. I've eaten at many of the other chains, 5 guys, In n Out. Their Chardgrilled hamburger flavor was the best. I'll definitely be back there I went back a second time and it wasn't near as good as the first time. There was no Chard grilled flavor to it. The fries were disappointing, very limp read more

We order pick up from here a lot! We've tried almost all the chicken sandwiches and the Santa Monica burger is one of our favorites. The crispy chicken and the chicken club,also a favorite. The ahi tuna is very good, and the garlic parm fries are amazing! They are also making tempura green beans which are my favorite side. We always order the coffee shake. This is one of our go to places for good fresh fast food quickly. read more

I have been coming to this Habits for a few years and for the most part I have gotten really good customer service and very good food. This is the one spot you will always get the delicious charbroiled burgers. There was a period of time were the restaurant was a little messy and unorganized but I felt that once Maurice(supervisor) came and help change that. Now it's more clean and employees look more organized and showing a bit more of a smile. To all the workers maybe just a little more grateful when you get a tip(say thank you ) but for the most part I'm happy!! read more

There's an insanely rude, dry, awkward, worker who usually wears a light blue shirt, with glasses, and a mask who works on the cash register that literally makes me not wanna come here. He never says hello back, asking him a question is akin to insulting him. The food here is usually good and everyone else is nice. But this guy ruins the whole experience. I just walked in saw him working and left because I didn't wanna deal with his demeanor. read more