I want to leave this review specifically for the owner or upper management to see. Last night, the manager on duty handled an extremely uncomfortable situation with a couple who were being very disrespectful, using profanity and speaking to him in a demeaning way. The way he handled it was professional, calm, and exactly how a manager should respond in that situation. He did not raise his voice, did not escalate things, and he set a clear boundary that he would not tolerate being spoken to that way. I was honestly impressed by his composure and leadership. Employees should never be expected to accept verbal abuse, and this manager did the right thing by standing up for himself while still representing the company well. I sincerely hope this manager is not disciplined in any way for this incident. If anything, he deserves recognition for how well he handled a very difficult interaction. Experiences like this are a reminder of how important it is for management to support their staff. Thank you to the team at Habit Burger in Oakland on Broadway for maintaining professionalism even in challenging moments. read more

Hello, I recently visited your restaurant with my sister and my daughter. We ordered one salad and two burgers, but we noticed we were charged for an extra salad we did not order. We decided not to make an issue about it and still enjoyed our meal. However, when we were leaving and walking toward the parking lot, we saw many rats running around outside the restaurant. It was very shocking and unpleasant, especially because we were there with my daughter. I wanted to bring this to your attention so it can be addressed. read more

We came here around pm last night to get burgers for dinner after my son baseball game. Nobody in line. We just ordered via kiosk and just waited outside. The staff here was nice and courteous. Ambiance inside was nice and chill. Burgers were delicious. Had a nice char to it. read more

Kept hearing about how great Habit burgers are so gave it a try. Ordered the double char w cheese and the portabello char. Both were great! Much cheaper (and maybe bigger portion) than Shake Shack. read more

Habit Burger & Grill - Burgers Near Me - Oakland, California

It was my first time going to habit burger in broadway. I had the charburger with cheese and it was delicious. The bread was fresh and toasted. The cheese was melted into the burger. It was delicious. The service provided was excellent. The restaurant was very clean. Thank you for making my burger so delicious and perfect. Carla l read more

Habit Burger & Grill - Charburger with Cheese!!! Melted cheese!!! Priceless - Burgers Near Me - Oakland, California

This is my second time in the last two weeks picking up an online order for my son, and unfortunately both experiences involved poor customer service from the same employee at the front counter. The first time, I asked for honey mustard sauces. I completely understand there may be an extra charge, and I had no issue paying for them. However, the employee had an attitude before even explaining the charge. There are polite ways to communicate these things to customers. Today, my son placed another online order. We were originally told it would take 9 minutes, but it ended up being closer to 20 minutes. That honestly was not a problem. While waiting, though, I noticed the same employee picking and choosing who she wanted to be friendly to. When I thought an order that came out might be mine, she approached me with an attitude and asked what I wanted. I explained the order details, but her response was rude. I stayed calm and respectful. Later, she came back asking about a kids' meal, and I told her I wanted to verify with my son first to make sure it was our order. She became even more impatient and started saying she did not have time. I gave her the order number, but she ignored it at first and acted like she did not need to check it. Another employee, who may have been the manager, came over and asked for the information. Sure enough, the order had already been ready the entire time. This experience was disappointing. Customer service should not depend on whether an employee feels like being nice that day. I understand some customers can be difficult, but you cannot assume that about people before even trying to provide respectful service. Even in stressful situations, professionalism and basic courtesy matter. read more

Congrats to The Habit's Double Char recently crowned #1 in USA Today. It is that good!! Also, a shout out to San Luis Obispo staff member "CIA" for being a great representation of awesome service. Also try their Ahi Tuna Filet & Tempura Green Beans...delish. read more

Habit Burger & Grill - Habit Double Char, Ahi Tuna Filet, Tempura Green Beans - Burgers Near Me - Oakland, California

I got the fries, impossible burger with raw onions and extra pickles, and their new tempura avocado side. The service here isn't always quick, but they never get my order wrong and I appreciate that. I love the location because it's right next to Safeway and kind of off the freeway. This has definitely been my go to Habit as of lately and I love that they have an inside and outside seating arrangement option. read more

Habit Burger & Grill - Fries, impossible burger with raw onions and extra pickles, and their new tempura avocado side. - Burgers Near Me - Oakland, California

Can't believe I've never reviewed this Habit since we're frequent fliers. Pro tip: Download the app and order from there...even if you're not a frequent diner. This ain't In n Out with a 3 item menu. There's a lot going on here and being able to take it all in on the app is a real advantage. We customize our order quite a bit and have never had a problem. We happen to live a few blocks away so ordering on the app, it's perfect timing. We're generally just rolling up as the food is being put in the bag. Anyway, hands down, the best burger out there (and the non-burger options are great too). The fries are not my very favorite but I get onion rings or string beans anyway. The shakes are perfect. The coffee shake is particular standout and not something you'll find many places. If Habit had a drive-through, they would rule the world. As prices have gone up everywhere, Habit prices are in line with the "usual suspects" fast food options and offer what borders on restaurant food for the same price. read more

Like most Habit restaurants the food here was of good quality. My burger was cooked exactly how I wanted and the fries weren't oily whatsoever. The service was solid, although it was only one brief interaction. For the atmosphere, it was diverse, loud at times, but overall a pleasant experience. This location is a great stop for anyone in the area looking for a burger and they get a solid 3/5. read more

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Solid fast food that always delivers. Staff is friendly and patient, food comes out in a timely manner and its always hot and fresh. Compared to other fast food burger chains, Habit is a good price for the quality. I recommend getting the regular or double char burger with cheese and add bacon. The fries are somewhat inconsistent depending on the day but usually they're solid fries. Onion rings were also good! Lots of indoor and outdoor seating! read more

Habit Burger & Grill - Regular French Fries - Burgers Near Me - Oakland, California

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Not even a hint of being chargrilled so I was very disappointed. I enjoyed the strawberry shake more than anything in the meal. I got a habit burger with cheese fries onion rings and a shake. The onion rings were too hard and were salted so that wasn't great since I'm salt sensitive. Glad I tried it but I wouldn't go back. read more

Date: 7/28/2023 Time: 1:10 PM 72° Sunny This Habit Burger Grill is in a smaller space than the one in Alameda Landing. Two of my high school classmates/friends and I met here for lunch time to discuss plans for an upcoming picnic and share some memories from over 53 years ago. That was fun. I usually go to The Habit Burger in Alameda because it is close to home. I know what I want to order - my two favorite items, Santa Barbara char and tempura green beans with ranch dressing. Beverage: tropical flavored iced tea. The advertisement board had banana wafer milkshake. Yummy, and how I wish I was not diabetic, just to have a big sip of that milkshake. No can do. Service was quick, as they were not very busy and there weren't that many customers. The one thing I am not used to is the terminal in the front where I can touch the screen to order food and beverage. One of these days I will learn how to use the terminal. I am still stuck in going to the counter and order from the employee. My two friends and I will return for lunch in the future. read more

Habit Burger & Grill - Burgers Near Me - Oakland, California

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I love you can select how you want your burgers cooked and prepared at Habit Burger. You can order grilled buns or onions, medium rare steak sandwich, and they even have delicious Oreo cookie ice cream shake which is really good. It's my go to when I come here. Customer service have also been very consistent, excellent regardless which location I go to. That's unheard of these days. The team that works here are fantastic and really cater to personalizing your burger. Lots of parking and next door to a Starbucks and Pet Food express. They have outdoor seating so you can bring your furry friend with you which we did. I highly recommend. Cheers! read more

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I love Habit Burger. It's consistently fresh, good price and good service. The restaurants are clean.

First bad meal I've had in a Habit. Very disappointing. Lunch for two: $40. The burgers were inedibly overdone. Onion rings were sitting in a pool of grease. And alas, no manager in sight to complain to . read more

Located at The Ridge shopping center I was lucky and able to find a parking rt in front The Ridge is a busy shopping center and sometimes parking is hard to find Venue is clean Customer service is friendly I ordered to go..... I ordered a Grilled Chicken Salad Salad was very good all ingredients seemed fresh Very filling Price is reasonable Only complaint is that it took about 15 min for my order to be ready ..... read more

Habit Burger & Grill - Inside - Burgers Near Me - Oakland, California

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I called the restaurant 7 times to try and add something to my order and ask a very simple question. the infuriating AI agent would not let me talk to a person, and kept talking in circles. I love the food but this is unacceptable customer service, and I will not be ordering here again. for the price of the food, it should at least be possible to talk to a human being. read more

DENNIS AND PHAROH. Easily the GOAT. Can only expect the best in their service. I thought I was expect a regular burger joint experience but they made conversation when it was welcomed and served us the best food. Only got jokes and the best service. Whoever else worked that day did amazing aswell. Wish I lived closer so I could come visit more often. Highly recommend read more

Habit Burger & Grill - beef shroom - Burgers Near Me - Oakland, California

food great takes mad long to get your order sometimes but it would def be 5 stars if they had wifi

I went here recently with a friend for a bite. We both got the vegan veggie burgers that were quite alright. I love that you can get a side of jalapeño peppers at the condiments bar. I loved the sweet potato fries and we split the Brussel sprouts dish. Overall a fun spot for a meal that is affordable. read more

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One of the best places to get a burger. Their fries are always cooked perfectly. This Habit Burger is located in a shopping center. Sometimes there isn't much seating. read more

This location was below average. (grain of salt: I dropped in about an hour for closing for takeout) It could have been because it was end of shift, maybe they were short staffed, not sure. The restaurant was messy. Trash and spilled drinks on the ground at the entrance. My burger was soppy. I was surprised too because they had the takeout bag sitting open. I expected my food to just be cold. The fries were undercooked too. Soft flimsy fries. If they just need more staffing--I hope they get the support. Maybe it was a bad day/night. Either way, If you decide to go here, I hope your experience is better. I normally love the Habit Burger. (Quick plug for sparky's!--Local Burger Joint with better quality portion sizes given the price. They also have a cute patio with warmers.) read more

6 patties in 6 minutes. I ordered thru the app and was handed my food less than 30 seconds from when I got there. Sounds pretty easy to me. And I signed up with my phone number for a free Double Char burger. 1 last thing- banana peppers are good toppings read more

Terrible burgers terrible service I would avoid going to this location at all costs don't waste your money and time coming here I would give it a zero stars if I could. read more

Stopped by to try the Gotta Habit meal deal and was pleasantly surprised by the whole experience at dinner time (~6:30, 7/8/25). The meal was a great value and was served nice and hot. The restaurant was clean-including the bathrooms. But what was most impressive was the service provided by the gentleman running the front counter. He was friendly, helpful, and hustled NON-STOP the entire time we were dining inside. He was constantly moving and keeping things running smoothly and even came out to wipe down tables and tidy the trash/tray return area. We'll definitely be back as long as he's running the show! read more

Food - 10 Service - 10 Value - 15 Ambience - 5 I guess that puts HABIT at every bit of 4 stars. What gives Habit the 5th Star is their keeping their cost close to what the sh..competitors McD, B-K, Jack, etc... but Habit delivered a far superior product. What you get a Habit burger, it looks like the person who made it cares about how it presents and that perhaps they would deign to actually eat it themselves. Best Quick Service - Bang for the Buck - no doubt!!! read more

This place offers decent food, but they are letting the place become filthy. If they can't be bothered to provide a clean place to eat, then I'm concerned about how clean the kitchen is. read more

Habit Burger & Grill - Dirty outdoor seating area - Burgers Near Me - Oakland, California

I spend $30 in two combos and when I asked for ranch they charge me $0.60 for each ranch $1.80 total I know is not a lot money but make feel uncomfortable because they could charge only for one extra ranch since I'm buying two combos . read more

Habit Burger & Grill - Burgers Near Me - Oakland, California

Food 4/5 Food was fast and hot upon reciept. Pretty typical of a burger but I appreciate that it doesn't appear to be too oily like some establishments. You have to add cheese and pay extra for it. I do think a single is sufficent but if you are extra hungry, a double might be the way to go. Fries were hot and cripsy. They are a little bigger than most other places and pretty darn good. Service 2/5 I've been to other Habit locations and I feel like there is a bit of lacking service at this location. A lot of the tables were dirty and it was later at night with not too many people in the dinning area. Ambiance 3/5 Ambiance was average for a Habit location. There is music playing and thankfully it is not silent inside. Overall, I'd come back when I am craving a "more expense" burger because its in a convenient spot near Safeway. read more

We always seem to have a great experience at this Habit Burger. The food is just like every other Habit we've been to, but the service is outstanding. The staff is always so busy, but regardless so helpful. And the place stays quite clean. Even the bathrooms. Right now they are having $5 sandwich specials. There called the $5 "Simple Crafts". And there are three options: (1) Chardog, (2) Parmesan Grilled Cheese, and (3) BLT. I recommend the Parmesan Grilled Cheese. It is *RICH*. This is a savory treat. Lots of cheese and the bread is grilled with butter and parmesan. So good. I also highly recommend the onion rings here. They are very crispy. PRO-TIP: If you ask for ranch dressing, they give you a healthy portion for free. It goes great on the onion rings. read more

The habit has an awesome Menu and the staff was very friendly . They have two kiosk for ordering for people who do not like interacting with the cashier. The downside is you can't use the coupon on the app which can only be used at the cashier. I ordered their double charburger and it was very tasty and fresh. The restaurant is very spacious and clean. It's great value overall with inflation prices hitting this area read more

Habit Burger & Grill - Double char burger I - Burgers Near Me - Oakland, California

I honestly haven't given the Habit enough credit. The burgers here are really delicious and their sweet potato fries taste even better! Before I visited this location, I think it had been about 5 years since I'd had one of their burgers. Had a bad experience at another location which put me off from them for a loooong time. But now I'm regretting that hiatus because I've realized that I've been missing out. Generally speaking, I've never been one for "charbroiled" burgers. Call me a weirdo if you want to, but sometimes I feel like the char can overpower the taste. Welp... the Habit's charbroiled burgers are dayum good! They can get it all day, everyday as far as I'm concerned. Mm hmm! I stopped by after work one day for dinner and enjoyed the hell out of my meal. First off, let me just say that the staff is super engaging here. I can't tell you how many times that I've walked into a fast casual restaurant like this, and the staff just looks like they don't wanna be there. This was the complete opposite. In fact, everyone appeared to be enthusiastic and excited for me to be there... which made me equally excited. So, let's talk about this food... BOMBSY bay-beh! Ordered their charbroiled burger with cheese, sweet potato fries, and a fountain drink, and everything tasted fabulous! The burger was nice and juicy, the cheese was melted to perfection, and the bun was grilled beautifully. Them sweet potato fries though! Friggin' SCRUMPTIOUS! Cooked perfectly. Yes, there is a sweet potato fry Gawd, and he is here! I loved that they had flavored lemonades and juices to choose from. Loved their strawberry lemonade and the cucumber citrus. I didn't order them this time around, but I will never forget their tempura green beans! My employees order these from here all the time and they are so fragrant. I've gotta get my hands on some of those soon. This meal was decently priced and very filling. They have several tables inside and a cute patio in front. My only nitpick with this location is how dirty the bathroom was. Yikes! The interior of the restaurant was pretty clean but once it came to that bathroom... woo child! The bathroom needed a lot of lovin'! Despite this, I was still very impressed with the food and service. You bet your arse that I'll be back for more of that delicious food and soon! read more

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Habit Burger is pretty darn good, with just the right amount of char on their burgers. Love they offer onion rings, fries, and that you can do a 50/50 basket. Food was fresh and tasty. We did not dine in so can't speak to that, but very easy walk-in and pick up our order. Definitely is on our burger rotation! read more

My review is for the grilled chicken Caesar salad and fries. The fries were flavorless. I don't think any salt was used. The grilled chicken Caesar salad had entirely too much Caesar dressing, making the lettuce slightly soggy and not good enough to save for later. The chicken was grilled to perfection and really juicy. Pretty large salad too. This is personal, but I hate croutons and should have asked for them to kept out. I always forget croutons come with Caesar salads lol but anyway... I'll be back. I wanted to keep it light today, but I need to review it for the burger too. read more

Habit Burger & Grill - Grilled chicken Caesar salad and fries - Burgers Near Me - Oakland, California

Impossible burger patty, coated with thick grease, had an odd artificial taste. Now stomach cramps. What gives, Habit?!

So I love the food here. 5 stars for being fresh, and consistently having great quality. The service leaves a lot to be desired. I don't expect a lot considering I used to work in the food and service industry and this is a walk up and order establishment. However the menu pricing and not so overt fees can really add up. For instance listed on the menu for double char is $10.05 meal, but to add cheese which is pictured and next to the price is $10.75. To switch out your fries for rings is an entire $2.95 extra according to the cashier today and you don't get the original fries. Going beyond the customer service, this is in a great location, easy to get to after doing shopping and they have outside seating so it's a perfect stop after bathing the dog babies at pet food express. read more

Habit Burger & Grill - Front ordering area - Burgers Near Me - Oakland, California

I know this is just a burger joint, but I have to say their super friendly and the food is really good. The waiting isn't bad at all especially since they're always busy, plus the place is clean. For a quick burger, this is the place to go! read more

Service here has always been pretty bad but I keep hoping one of these days they will get it right. I've given up. They can't even take a simple hamburger order correctly. I'll not be paying premium and waiting 20 minutes for a burger that's not quite what I wanted or expected. Yes, the food tastes good but why pay a crazy high price for something thats not what you wanted? read more

Axell is always great help! Always knows what to recommend ! Always has a positive attitude