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    Hadd Customs

    4.9 (212 reviews)
    Open 8:00 am - 5:00 pm
    Updated 2 months ago

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    Response time

    1 day

    Response rate

    100%

    Services - Hadd Customs

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    Recommended Reviews - Hadd Customs

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    Reviews With Photos

    Pre emblem delete
    Zachary P.

    Above and beyond expectations here. Herbie, Aimee, Leydi, and Jose at their shop in North Hollywood did an amazing job on my brand new Ioniq 6. I requested an emblem delete that not many shops were doing, it's more complicated for a vehicle like mine since emblems are screwed into a concave placeholder. Quote was completely done through text, just sent some pictures and they gave me a price that beat out some shops I had to bring the car into. Paperwork was all done through electronic communication as well, so once I had to pick up my car it was as simple as a payment and sign off. No need to sit and wait to process paperwork for long periods of time. I went during a lunch break and was back in time. The work will speak for itself but the awesome level of communication and ease of process makes this place stand out. I felt very welcome all the time I was over at the shop and I felt very at ease. The price I paid for the work was very very fair. Perfect paint match and the clean up work was on point as well. I do detailing as a side hustle and I can see a visual indication of where the emblem used to be, but you need to look at it from a certain angle to even be able to tell and even at that point it's miniscule. Anyone else looking would probably never realize there was supposed to be an emblem there! The turn around time and estimation was on point. They will also update you on the process when you request. Thank you guys so much. I'll be coming back to get my new wheels painted when the time comes.

    Mercedes Benz SL600
    Shayan S.

    I don't know where to start but after going through several reviews I wanted to give this a try myself. I am a car enthusiast, and I brought my 1993 SL600 for some body work and change of headlight. Herbie the owner and he's amazing team we're very helpful. To be honest, I left with a very good feeling about my project. They gave me a very good customer service feeling. Not only did they do an amazing job, but throughout the whole process they were sending me progression of the work. From A-Z it was perfection. I repainted and fixed my front bumper and change the old headlight to new euro headlights which I had brought myself but they made the change and everything came out great. I've couldn't gone anywhere else and this is my place now. Not to mention pricing over any other places are very good! Satisfaction for sure. Thank you HADD customs!

    The front of my car looks like brand new! Amazing job

    I have the best experience of my life with Herbie ,he took care of my car like was her baby , amazing job, and one of the most professional person I met . I totally recommend him.

    Before the paint job.
    Li Hui T.

    We reached out to a few body shops to get a small paint correction on our Prius. Hadd Customs was the only one that reached out in a timely and pleasant manner. Other body shops refused the job, quoted a much higher price, or were lacking in communication. After the initial quote (165 at Hadd's, 400+ at other body shops), we dropped the car off and were told it would be done in a few hours. It took slightly longer than expected but it was a job well done. Everyone there were extremely nice and professional. They even wiped down our embarrassingly dirty car. So all in all, great people, great prices, and great service. Would recommend!!

    The before.
    John S.

    Because living and driving in LA is a full contact sport, my new car had gotten side swiped leaving a hideous dent. I reached out to several places looking for the best option. The staff at HADD Customs reached out with an estimate, were on top of their game, and were easy to work with through the entire process. They gave a full estimate vs. other places that only priced out a portion in their response. Not only that, but they continued to check in and were more than understanding that I was taking my time to choose a vendor, and even more than helpful when I was organizing my time to drop off my car. Their prices were reasonable. And, once the work was finished, to make things even easier, they delivered my car back to me with no extra charge. 10/10 would use again.

    Raffi T.

    They were very responsive on a Monday night about a recent dent in my Model 3. They also undercut other quotes I got and offered to pick it up from my place! Once they picked up, they kept me in the loop about how the repairs were going and had it looking brand new a few days later. Solid service.

    Tony B.

    Less than a week after I bought my 2021 Tesla, someone in a car parked next to me opened their door too wide and created a small dent but a deep one. I searched on Yelp and found Hadd with over 100 5/5 excellent reviews. I contacted them and decided to accept their repair offer. Eventually they did an excellent job...moreover they were able to pick up the car and deliver it upon completion. A few weeks ago, a metal ladder fell, actually leaned against my car when some boxes toppled over behind it in my crowded garage creating two dents on both the front and the back passenger doors. Without thinking, I called my friends at Hadd who restored the car and now it looks as nothing had happened to it. The pics here are from the second incident before and after. I also have to add that Hadd are extremely professional. You will only understand what I'm talking about when you actually deal with them. If you need their service, don't hesitate, request a quote.

    B V.

    I'll keep it short. Do you guys know how to run a business and communicate with clients/customers. My car is my lifeline. Getting in an accident and giving it over to a shop was scary for me, not knowing if It would be totaled or if I'd ever gets it back. The team at Hadd customs was responsive and gave frequent updates. They helped me feel like had nothing to worry about. This was key when the insurance company I was dealing with stopped answering both of our calls for a week+. Hadd stayed on them with me, took detailed notes on the lack of communication on the part of the insurance company and probably saved me the worst headache ever. Great people. Great work. Seamless bumper and hood replacement + paint. No paint where it's not supposed to be! Highly recommend.

    Now you see it
    Hillary S.

    Hadd Customs is such a gem amongst dozens of shops without half as much knowledge, skill, and care as you'll find here. Herby and his team are genuinely committed to their work and it's been more than I can ask for when concerning my first car. I've come here for minor collision repairs a couple times now and while I hope to never again need to bring my car in, I know that this is the only shop I'd seek out for any services.

    The damage before Hadd worked on my vehicle
    Joey H.

    I cannot recommend this shop more highly. Had an amazing, pain-free experience. My neighbor backed into my MX-5 Miata and left a huge dent in the rear bumper. I was a little heartbroken, it's basically my attainable dream car, I love it and try to take good care of it. I put out feelers for estimates and the professionalism at Hadd Customs was apparent right at the start. They had a very quick turnaround and even sent me initial estimate paperwork. I was able to route that estimate directly to my neighbor's insurance and Hadd took it from there. They handled all communication and payment details with the insurance company. They could have stopped there, but they didn't. They sent a driver to pick up the car and bring it to their shop. They updated me a few times with photos and videos of the repair progress. They made suggestions helping me with the few interactions I did have to have with the insurance company. And they alerted me promptly when the repairs were done, and let the workers know I was coming so they had my car ready and waiting right when I arrived. It was sparkling clean - they even cleaned the interior! Aimee and Herbie and the whole Hadd Customs shop - thank you so much! You made what could have been a very stressful experience into a total breeze.

    BEFORE - Jeep Wrangler Sahara 4xe w/ silver grille and fog light bezel trim

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    7 months ago

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    4 months ago

    Excellent! Completely undetectable repair to rocker panel curb rash on my new Audi. Hundreds less than dealer.

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    9 months ago

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    7 months ago

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    2 years ago

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    Herbie B.

    Thank you so much, Matteo! It was my pleasure. :)

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    4 years ago

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    4 years ago

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    Herbie B.

    Thank you, Hillary!

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    Fake Review

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    Page 1 of 6

    Hadd Customs Reviews in Other Languages

    Ask the Community - Hadd Customs

    Any experience with Chevrolet corvairs?

    Hi there, We haven’t worked on one. My apologies!

    Do you do custom cars from being to end with donor car (donor car needs to be stripped, I have exterior body kit and interior body kit), how much do you normally charge for something like that?

    Hi there! At this time, we are a bit low on fabricators to accept large custom projects. Moving forward, we do plan to hire highly experienced fabricators to assist us with these projects. They're fun to do! Thank you for inquiring! :)

    Don’t See Your Question? Ask Away!

    Review Highlights - Hadd Customs

    Herbie & his team at HADD Customs are incredible meticulous with their attention to detail and their process.

    Mentioned in 90 reviews

    Read more highlights

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    These guys lost any chance at my business right from the jump with their arrogant,…read morecustomer-unfriendly approach. I sent in my photos and details on Monday. It took them 3 full days to get back to me radio silence until Thursday afternoon around 4:45 PM. Then, out of nowhere, they demanded a deposit within 15 minutes (had to pay by 5:00 PM that same day) or I'd lose my appointment slot for Friday. I was stuck in rush-hour traffic in Los Angeles no way I could handle that on the spot without risking everything. You make a potential customer wait 3 full days for a response, then hit them with an impossible 15-minute ultimatum during peak traffic hours? That's not customer service; that's pure arrogance. They used the $50 deposit to lose a customer instead of giving time or more options to pay since I waited 3 full days to even be contacted. You don't build long-term value by treating people like this. You make your money from repeat business and referrals, not one rushed sale that alienates everyone. All this did was guarantee I'll never come back and actively pushed me straight to your competitor, which turned out to be a way better experience. He was responsive, professional, no pressure tactics. All anyone has to do is look on Yelp: the guy who is second with 718 five-star reviews is the one to go to. There's a reason you multiple accounts with reviews: the inconsistency shows. One bad interaction like this costs you a customer forever and now a negative review that future people will see. How you treat people matters just as much as (if not more than) the product or service. This experience screamed "we don't value you until you pay," and it backfired spectacularly. I wouldn't choose this brand even if the work was top-tier. Think hard about pushing rushed deposits on people you've barely spoken to, reviews matter, and this one is loud. 1/5 stars. Steer clear if you value basic respect, reasonable communication, and some flexibility after making customers wait days.

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    Hadd Customs - bodyshops - Updated June 2026

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