I have had great experience with the service team here at Haddad! I get email reminders, quick maintenance appointments and the parts department has been so helpful. read more

I just wanted to share my amazing experience with the helpful salesman Ray. I have been to this lot a few times and I'm so glad i came back at the right time. I knew exactly what I was looking for and he made sure he was going to try his hardest to make it happen. LITERALLY. One of the best salesman I've ever encountered in because he was not pushy towards anything super calm throughout the whole process and understands what his customers want. He is very much appreciated and Haddad Dodge should be very proud to have such a great asset to the company. Thank you Ray for all your help we LOVE our purchase Make sure to ask for Ray for any assistance he's truly the best. Highly recommend !!!! read more

I recently purchased a 2016 Dodge Charger RT and I love the service I reviewed from Nate. Friendly and made the process easy. Knowledgable and the few questions he didn't know, he went to double check before giving me an answer. Which goes such a losing way. I am very happy with my purchase. read more

I dropped off my car for an oil change today. Jonathan Salmeron was my advisor, He was super friendly and professional. I came in without an appointment and I'm shocked at how fast their service was. Jonathan checked my car in, had me wait in the lobby and and in no time he came with paperwork saying it was all ready. As a first time customer here I will definitely continue to bring my car here for service. The dealership being clean is a big plus, specially in these circumstances. Thank you! read more

They drove my manual truck with the emergency brake engaged. This caused the clutch to get hot and smoke filled the cabin. Burnt clutch, then said they can't and won't even document it. then when I insisted that they document it, they wrote down that I refused to have the clutch inspected. look we all make mistakes, but This place has no desire to apologize or admit it. read more

Made a service appointment 2 weeks in advance. Got there 9am shep. Was told there was a free shuttle service. Waited one hour called an uber instead. I was told the recall would take a few hours. Didn't get a call till closing car not ready no rental. read more

If there was lower than a 1 that would be my true rating! Started a few months back when I went in for regular maintenance oil change. At check out I mentioned having a coupon from dealer I purchased truck from, up north in Sacramento area. I'm told I need to sign up with them to get the coupons they won't take another dealers coupon! Ok fast forward to Labor Day headed home from a trip to San Diego and we here a knocking noise. Pull over don't turn our truck off to see what we can hear and see. Not much so option to ease our way the last 10 miles home, making it less than 1 when it just dies!! We get the truck to Haddad Tuesday morning at 10:30 am. Told it will be 2-3 days to get it looked at. Not loving it but ok. Wednesday a text saying it is assigned to a mechanic they will update once in the bay. Thursday a voice mail telling me the exact same message I was sent. Friday at 10:30 am I call ask for a return call within the hour, no call, ever. No loaner offered. No rental offered, ever! By 11:30 I get on the phone with Chrysler's warranty department, after all we have less than 36k miles on our truck! Super helpful staff offered to see about an update, they said nope not diagnosed and nope no loaner vehicle. Even she was embarrassed at the lack of response and effort being made by the dealer. We end up working out to move the truck to another dealer that assures us it will be looked at Monday at 10:30, we should have a loaner or rental by end of the day Monday. I called to Haddad to let them know I was having the truck picked up and moved, ok where should they leave it for the tow truck? That was their only question!! Rude, unhelpful, slow, lack of response and in the service center they ask customers to rate them a 10! Try a 0 guys! read more

If I could get this dealership zero stars, I would definitely do it! They would not help my husband and I purchase a truck. They looked at us and snubbed their noses at us. We took our business elsewhere! That night we drove off in a new Nissan truck.... from the Nissan dealership. Haddad Dodge dealership has the worst customer service ever. Not because we didn't get a truck from them. The customer service is how they treat the customer. They didn't want to work with us . read more

If you are a women or young, do not go to Haddad Dodge. We originally were working with Ray and he was great, but he had another salesmen help us out with a few questions. My boyfriend and I were looking to buy a 2500 Ram and we weren't able to get any information on the truck until they ran our credit. They continuously asked us what our jobs were and how much money we made. When I would ask a question I was ignored and he only spoke directly to my boyfriend, when the truck is actually for my personal use. Unfriendly, rude, demeaning, and unprofessional. The manager crumbled a piece of paper in our face when we asked for the price of the truck. Everyone in town says this is the worst Dodge dealership and we definitely agree with that! Take your business to another dealership that appreciates your business! read more

If I could do negative stars I would! Service is horrible always changing staff around, including managers. No communication at all! Parts are constantly ordered incorrectly. They e-mail you to inform you parts are there and you need to call for an appointment only to be juggled through the phone to 10 different people. They left grease all over the inside of my car, their tools on my floorboard, and half assed the job! Rags left under the hood after an oil change! And now a 4 inch scratch they don't want to fix ! Save your time and $$ avoid this place! read more

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Overcharging for their vehicles, and their salespeople are awful. The place had an odor about it. Not entirely sure what it was. I've heard most people travel longer distances to avoid shopping here! read more

Good service rep but very slow service. This was my third experience with Hadad within the last 18 months. Each time I had an appointment but each time it took almost a week to get my vehicle back. I like my Durango but good service is important. I will be ready for a new car in a year or so. Looking at other makes. Will check Yelp for service department ratings before making a purchase. read more

0/5 stars do not go here!!! terrible service!! awful salesman as well ignorant i had an appointment with a sales person already and alex was pressuring me to put a down payment & to check my credit without asking me what i was looking for. i politely said no, i have an appointment but he left and brought his boss fidel. alex knows nothing about cars. do not recommend youguys to go to the dealer to shop with alex. read more

DO NOT come to this dealer and deal with any of the dealers. Especially salesman Juan Carlos Rivera. He barely speaks English. Could barely complete my paperwork. Had to continuously ask for help from his co-workers to complete paperwork. He will promise all the rebates and discount plus make all the promises he needs to in order to run your credit and deny saying he made any promises, shrug his shoulders and say he is sorry. I repeat, DO NOT come to Haddad Dodge. They will run your credit through 6 different banks and you will go down 20 points as I did. Chose a more honest and reliable Brand and Dealer such as Sangera Subaru right across the street. You will not regret it as I did. I went straight across the street to Subaru and walked out with a 2017 Subaru Impreza with a 6% interest rate and $250 car payment right after Haddad Dodge had treated me so rudely and shiestly. If you do decide to come anyway to Haddad Dodge, good luck. Sincerely, New Subaru Owner. read more

HORRIBLE SERVICE. WE took our Durango in for a complete electrical failure. We were told our vehicle would most likely be diagnosed within 2 days. Mind you, the warranty doesnt authorize a rental car until the vehicle is diagnosed. Our Durango was in their shop for 3 WEEKS before they diagnosed the problem as the alternator (Which was not underlying problem as anyone with a little automotive knowledge could guess). They sent my wife on the road after replacing the alternator, saying everything is fixed. She asked if the PCM and TIPM (similar problems online indicated those items) were checked, She was guaranteed everything was checked and in working order. On the way home from the dealership, my wife picked up our kids from school. What happens next... The same problem, complete electrical failure AGAIN (Mind you, She just picked up the car from the UnService Dept. an hour prior) The scariest thing was the power steering went out, among other electrical systems. We travel the Canyon quite regularly, and expect a dealership to know their vehicles. That is not the case with Haddad Dodge Service. The next morning (Friday), the vehicle was towed back to Haddad Dodge. We were told the vehicle would go to the front of the line for service (Really?!?) We spoke with the Service Advisor Manny, Service Manager Chris and who we think was the Operations Director Howard. Every one of them is all lip service, All Talk and no action. The Service Manager Chris even said, this time he is going to put a mechanic on our vehicle that "HE TRUSTS". Shouldnt he trust all of his mechanics with their customers lives??? We are assured we would receive an update on Monday and given a loaner car (the air conditioning didnt work well, needed to be recharged). Monday came and went and no call, but we weren't surprised, based on the 3 week wait last time. Tue, wed Thurs. My wife leaves messages for the Service Advisor Manny, Service Manager Chris, Operations Guy Howard...none of the calls are returned. Friday Morning (A week after going back the 2nd time) I call Manny, Moe and Jack, and also leave messages at 8am. By 11am I have not heard from any of them. I then spoke to Shannon, not sure her position, but supposedly above Howard the Operations guy. I explain the problem and she says she is going to check into it. Then I get a call from a SALES MANAGER Cesar....UH, Im not buying a car from Haddad if they cant get their crap together in service. Apparently Cesar is their customer whisperer. Whatever, He tells me the problem the 2nd time is the ...wait for it...the alternator. I told him, that's ridiculous and a moron with minimal car knowledge will tell you that's not the problem, He proceeds to tell me THREE Mechanics have looked at it and confirm its the alternator. OK, But I guarantee its not going to fix the problem! Shortly after I spoke with Cesar, Shannon called and slipped up. She told me Cesar would be calling me with information and he would be our new point of contact (a Sales Manager the contact for the Service Dept). I told her that I just spoke with him, she replied, "Ok, so you are happy someone called you back now" Um No, there is still a problem, but im sorry to bother YOU with YOUR service departments inability! So after all that, the Service Advisor finally called on Monday and said they replaced the alternator and it failed as well. Once again they were asked about the TIPM and PCM. He advised they are going to check those items, as well as the battery we just replaced because the alternator destroyed the battery. Low and behold, The PCM was faulty. So three alternators, a battery and roller coaster ride of crappy service, the car is fixed! BUT We are not done yet, The push button Start ring is gouged from where they forcefully tried to remove the key and there are greasy hand prints all over the A pillar upholstery. Use your judgement going here for service. There is a Chrysler dealership right down the street that can work on Dodge products. read more

Horrible service, anytime you have a question they never call back, management is disrespectful and don't care if you hear them cussing, "which they did a lot of". Call dodge headquarters for any questions, not this junk place. If I could give them zero stars I would. read more

Seriously we will never in our entire life purchase a Dodge again, to start off the service department here is absolutely the worst scheduled an appointment yep three days later the car was done well not really because they didn't do what needed done...when you spent $40,000+ on a car you expect far better service...smelled something burning took it in for an oil change they said we lifted it up found nothing so when you bring it back in for the recalls two of them and to have up look at the peeling door panels keep in mind this car is barely three years old and barely has 10,000 miles on it....they lift it up again and guess what the source of the smell was a plastic bag that was melted on the exhaust really you didn't see that the first time and then you charge $155 to diagnose it and the door panels and the dash that is peeling off not under warranty but hey for $2200 we can fix it. They suck and never again will we purchase ANYTHING FROM THEM read more

Absolute worst service I've ever encountered. Had an issue with my 2018 challenger that had to be towed to this absolute dumpster fire of a dealership. Took them 3 days to figure out what was wrong with my car and didnt even call. I had to go in and ask what was wrong and was told that they ordered the part. 5 days later still no word (going on week and a half now) and they said the wrong part was sent. So now I had wait for the right part assuming they even ordered it in the first place. I was promised an over night service on tuesday that would somehow arrive Friday,guess that's "overnight ". In the mean time they refused to give me a rental or loaner car leaving me stranded to rely on uber and friends for a ride to work. Friday comes (over 2 weeks) and they said there was a mix up with the shipment and now would be arriving on Wednesday (3 weeks). So I got my car back today after all this absolute crap and they had left it sitting in the sun for 3 weeks and it absolutely filthy, they Couldn't even wash my car after everything that went on and stole multiple things from my car. Absolute garbage dealership, garbage service, and just overall the worst possible experience you could imagine. I plan on getting rid of my car and moving to different car company out of fear of having to deal with them again. read more

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If yelp had zero that's the score I'd give dodge dealership the Customer service is horrible the only time these people are nice is when your buying the car. The service department takes 3 weeks to get a appointment and another 2 or 3 weeks before they can see it. I WILL NEVER BUY A DODGE OR KIA EVER AGAIN !!! read more

Really bad customer service, they had my car there for 8 days out of all the issues i took in for only one was fixed, now i call them back to take it back and all they tell me is... give me an hr to talk to the mechanic here i am 24 hrs later and no call!!!! read more

The worst service Department I have ever been to. I've had now 3 water pumps installed on my Dodge Ram 1500 ecodiesel and it's still leaking. So for the 4th I try and take it back in and now they give me another service specialist (who is in my experience the worst to work with )Andrea. Will not return phone calls and will not allow a loner. (last time they had my truck for 10 day's.) I also tried to go to Dodge customer service , good luck with that. Now I go to Delano , where I get treated with respect and got a rental no questions asked. read more

This place is amazing!Anthony helped us out with our brand new car and David gave us a great deal!!!!so Happy and I recommend this place!Excellent service! read more

I went in today 7/15/19 I heard a radio ad and stopped by to see the promotions, I approached the KUZZ remote and entered in a raffle. They had food and prizes, I was approached my a salesman who introduced me to a sales rep named Alejandro. (Before I begin I have been in sales for the last 15 years working directly face to face and in home) This is where it went downhill I was with my brother who has a lot of tattoos. (Pre-Judge) the sales rep asked me a few questions in regards to vehicle own, what car I'm interested in. But while he was flung this e kept starting at my bro's tattoos. The sales rep then took a phone call which i doubt was real more of an excuse. Then walked away he did not say a word, no courtesy I'll be back, sending another rep to help you, sorry for the inconvenience. He just ghosted me I continue to look at cars waiting for someone to come help me. Nothing after 15-20 min I asked to speak with a manager and told him if his employees behavior and the manager try to validate the excuse of his employee. Saying he left to get keys so I can drive the car. Non of this was even explained or acknowledged. From what I can see this staff needs better leadership and coaching on not pre judging people they need to spend time building relationships and not making excuses especially from a manager. I will not be making any purchases from this dealership... read more

We were vacationing from out of town and our car broke down on the way to our destination Friday night. We would have been stuck in CA indefinitely and it would have cost us thousands of dollars to wait around for our car, if Haddad Dodge hadn't prioritized our car and gotten it fixed the very next morning. I wish I could give more than 5 stars!!! Thank you so much. read more

Worst service department! Stay away!! Constantly lied to, have had to come back 4 or 5 times for simple repairs!! Service manager Chris is lazy and won't return calls! I used to think it was just the service department that was bad but now that I think about it, they have seen the bad reviews and heard the horror stories and have obviously done nothing to fix the problem. Terrible. read more

I had a really difficult time scheduling maintenance for my vehicle. The receptionist kept transferring me to an answering machine or I was disconnected. It took literally 4 phone calls to schedule maintenance. I like my car. I hope that the service improves. The receptionist name is Dolche. One of the workers there commented he wanted to take her out on a date? What TMI. I got an update a few days later. Despite scheduling an appointment and waiting many weeks for it. The update is that because of a mistake no one has even worked on my vehicle yet. I will update my review further after repairs are complete, if they ever get done. I have been to many other dealerships. I am all about cars. I think this is the worst attitude and service that I have had. I am surprised that this attitude is accepted in this day and age. Hopefully Dodge may see enough reviews and force local Haddad to train these workers and adopt customer service as an important value. read more

Nobody. Knows. Anything. Made an appointment for a diagnostic, took about a week for them to touch my car, took about another week for them to figure out what was wrong, took about another week to order parts, and didn't get done for a total of 5 weeks after I had to reach out to corporate to get some help. I could have gone weeks without my car and been perfectly okay with it had I just had some communication from them. I was passed from service provider to service provider with little to no knowledge. I was hung up on, I was ignored & I was lied to. Cotton is the only person there who knows how to have simple communication with customers, if you absolutely MUST go to Haddad for a service issue... go to her but honestly I would just stay far far away. read more

I heard on the news there was a recall on my car. So I tried to call my local dealership to inquire. I called twice and got no answer so I left a message. A day later with no retun call, I tried again...a few times before I can get a live service personnel. After confirmation, it was confirmed that I did have a couple of recalls, so I needed to bring it in. The next available appointment was 3 weeks out! Wow, but what was I to do, I booked it. I decided to drop my car off the night before, as I needed to borrow a car for work the next day. My understanding is the service department opens at 7am, so I figured the early bird gets the worm and if my car is first one in line, no issue to get it back in timely manner....boy was I wrong. I called at 20 mins to 4pm on my appt day to find out the status, I was told they have not had a chance to look at my car yet! They will need it another day!! This was VERY inconvenient to me as I was borrowing someone's car to get to work what I thought was for ONE day....certianly not TWO!!! My assigned service consultant, Angel Del Rio, then told me they can probably have it done the next morning. I called that next morning, because I am not getting any calls from service, to get the status of my car as now it seems I have to babysit this issue. Angel gave me his card with his cell phone on it....but he doesn't answer it. So now I am worried another day will go by with my car not getting any attention. So I called the Service Mgr, Scott. Scott answered his phone and I explained the situation. He was very customer service orientated....finally someone who cared I felt. Scott said he would look into the status and either he or Angel will call me back. I got no call back, except for immediately after I hung up with Scott, Angel called to let me know that his manager and he were working on it. Ya...thanks to me getting the manager involved. So a few hours go by, still no call. So I tried Angel's cell phone again...no answer, so I call Scott, he answered. He said he had a tech working on it and they will try to get it done as close to lunch as possible. Finally I get a call mid afternoon saying they are done, I can come get it. Great! I go pick it up....Angel pulled it from around the back with the hazard lights on...I thought, oh ok taking precaution. I get in my car, hit the hazard button and the lights did not go off!? As I am doing the on and off game with the hazard switch, I discover it was not my hazards, it is my alarm as it is hooked up to my hazard light to go off when armed. So I push my off button to my alarm and nothing...nothing happens, lights still going and no beeping at all. So seems my alarm handheld is dead as well as my car alarm is in malfunction mode. Finally Angel comes back out as he see's I am struggling. He asked if everything is ok....I look like NO...something is wrong, my flashers wont turn off and my alarm is non-functional now. He right away says....we did not touch your alarm. He asks where did I get my alarm installed....I said look, my alarm was working fine when I brought my car in and now suddenly its not. You guys must have reset something that also effected my alarm.....basically arguing with him about this. So he finally asks if I want a tech to take a look at it, I say, yes of course I can just drive around with my flashers on all day. So once again, he takes my car.....but he found their in-house alarm technician to ask why the car was doing that....the alarm tech simply reached down and pushed my "reset button" and everything went back to normal. Needless to say, from the very beginning when attempting to simply call the dealership to ask about the recall to the time I picked it up.....I was nothing but FRUSTRATED with the Service Dept. Save yourself a big headache and take it somewhere else if you can........ read more

Hello to everyone at Haddad Dodge I just wanted to say thanks for making my purchase on a new 3500 Dodge Ram HD 4 X 4 truck go smooth and easy. I have to say your entire staff was professional and awesome. my salesman David made it go very quick, I was just passing through Bakersfield and decided to just check out the inventory of trucks and ended up meeting David and buying the truck. I live in Simi Valley I was once again only looking due to I have a heating and air conditioning company which I had gone to Bako for a job my men were on a job and ended up with an awesome deal, professional staff, and very attentive and supper friendly. I recommend if your interested in purchasing a vehicle please give this dealership a chance. Once again I'm very happy with my new Ram truck and I just want to thank especially David and the entire staff. Thanks Bo Viescas read more

This dealership has the worst service department i have ever been to. I have been there a few times to check out my 2015 challeneger and when i get to the service department im asking simple questions and they just tell me they cant anwser me that it would take 3 days for them to get to my car. I have only 17000 miles on my car and the brakes are already going bad so i spoke to the manager and he said they arent covered under warranty they are no helpful with anything i work at a dealership and this would never happen there they need to retrain or get some new people that actually want to help the customer read more

We just bought a certified used vehicle. Salesman (Howard Mial), stated it would have a 3year /36,000 mile warranty and 10yr/ 100.000 mile power train warranty. Didn't find out until later that neither of those applied. You get a 3 month/ 3,000 mile warranty. They didn't bother correcting the salesman until the paperwork was all done. Vehicle had to go in for service within a week of ownership and found out there were 2 open recalls. When I went to inspect the work, found a bolt jammed into a fuel vapor hose. The service writer(Angel Del Rio) apologized, and said he would take care of it right away. 2 weeks later parts come in, dropped it off for 3 days, when I go to put fuel in it, my fuel cap is missing. Called the service writer and he stated it never had a fuel cap. I knew it had one. Asked for my old one back, but it was long gone. Asked for a replacement, and was told there was never one made. So I called another dealership, got a part number and price and gave it to the service writer. 3 days later I had my fuel cap. Needless to say, had nothing but lies and incompetence from this dealership. Howard Mial either didn't know or lied. Angel got caught in a blatant lie. Will not return and warn anybody else to go out of town before making a mistake with Haddad. read more

Absolutely worst car buying experience ever! Was told by the manager and GM they could match a price we found online in Huntington Beach so we go to start a contract with them and they try everything possible to NOT match it. When my husband and I say whoa we thought you were going to match the online price the GM and Sales Manager told the financing manager to come tell us to take our business down to Huntington Beach! Even he financing manager was completely shocked and not to mention embarrassed for the way they handled the whole situation. The GM and Sales manager couldn't even come say it to our faces. We will NEVER return to Haddad Dodge nor will we EVER refer anyone there either. They displayed the worst customer service and had such poor management skills. They even deserve a 1 star rating that's giving them too much credit. read more

Talking to those morons about a 1500 RAM ECO Diesel. Manager called my back after the after the used car salesman couldn't help me. Manager stated his truck was not for sale and for display purchases only. HAHAHAHAHA. Manager also stated that customers have offered over MSRP and they have denied their offers. Not sure if I was talking to the Dodge Museum of Vehicles or the dealership. read more

While the purchasing process was great, I'm severely disappointed with the service department. Issue #1: When I bought my truck, one of the RAM Boxes was defective. I had to take it in three separate times for them to finally replace the box since the latch was defective. One of these times, they had the truck for three days. Seems excessive for what the issue was. Issue #2: I have three recalls on my 2014 Ram 1500, and when I called in to make an appointment a full month after I received these recall notices, the service department said they are not current making appointments, and its on a "first come, first serve" basis. How does that even work? Not wanting to take the chance of dropping off my truck, and then not getting it back for a week, I called the Porterville dealership. They were great! I was able to make an appointment for later on this week, and it will be done the same day. read more

Love the car, hate the service, Haddad dodge does not return calls for service appointments as their phone message says they will. Second return on ignition recall. Tool box springs do not hold up very well and come loose. I finally had to take truck to another shop to get oil changed. Tried several times over three months to get truck serviced, they do not return service calls. I went in today to speak to manager, was kept waiting until I had enough and left. I guess My patronage is not needed there. They even sent me a letter to asking me to call to trade my ram in they would not return that call either, wanted to get a dodge 2500 diesel. I think I'll make my next purchase in Porterville, I hear the service is better there. holy COW after reading the rest of the service department reviews and how the problems were handled wow! "thank you for the review' how the heck does that help a customer, ALL that says to me is they do not give a hoot about customer service and they have no intensions of making things right, you may really want to re-consider where you buy a Dodge product before you buy here, customer service is NOT high on their list. I for one want a dealership that will care for my car as long as I own it, sorry Haddad Dodge is not capable, wow the canned reply, thank you so much for caring, thank you for the copy and paste response to your bad service, you reply the same to all your complaints, what do you actually do? Can I get job there not caring about cash customers and just copy and paste empty crap!?? read more

I made an appointment a week I'm advance for 10 am. I specifically asked how long a recall replacement part would take. I was told two hours. I drove over 1 hour to be told it would take over night. This is complete and total nonsense. You would think professionals knowing you are driving over an hour away would let you know you may need a ride. Especially since I asked and went out of my way to find out. Terrible terrible service. So I went back after my wife urged me to talk to the manager and explain our situation. So I spoke to the customer relations manager Neomi she than went on to waste another 30 min of my time explaining they have no loaner cars, they can't move any faster, she stated " we just have to many recalls and not enough techs" (not my problem when I made an appointment a week in advance and asked) she than also stated " I'm sorry it was a nee girl that made a mistake" again..... if an employee made a mistake where I work we do anything to fix it. I was just td sorry and given a smile basically being told to bad for you we cannot help you even though you wasted 3 hours of driving time and gas and an hour with our apologies with no solution. I literally can't believe it. I've never seen a business in sales and service preform so poorly. read more

Haddad Dodge Ram - Fire the service manager to save your business Mr. Haddad - Car Dealers Near Me - Bakersfield, California

**Update to previous review. After receiving my vehicle back after over a MONTH (promising of repairs in two weeks) for a relatively simple fix, I had to turn the vehicle in AGAIN. My brand new car wreaked of grime and grease and there was a loud popping noise coming from the left side of my vehicle every time I made a left turn. I was given a rental car, which was definitely a plus, but didn't receive my vehicle back for another TWO weeks. It took them over a week to determine a bolt was "bent" near my front left suspension...I have been without my car for 2 months due to their incompetency. I don't understand how they are still in business... read more

Been here before, this place and personnel hasn't changed at all, same service attitude, outdated building inside. Go to another dealership you might see someone smile. read more

Went through 3 dealers before we made a deal with Haddad. Easiest deal ever, got the price we wanted on 2 trucks, signed a few things & we're out the door. Great customer service, no problems whatsoever. No trade-in, just purchased 2 new trucks. Pete is awesome. read more

I guess it's a hit and miss at this place. Well since it's first come first serve I was like 4th in line and 2 said they needed just oil changes...well 4 hours later I thought I should check the progress on my car, what do I see parked on the side, yup my car, they haven't even looked at it. Of course I get the whole we are backed up deal. They told me it would take 2 days just to figure out why my rear AC isn't working in my durango. REALLY! this would be fine but they didn't even offer a rental, told me I'd have to find my own ride home. Dissapointed. read more