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    Audi Bakersfield

    3.3 (90 reviews)
    Closed 9:00 am - 8:00 pm

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    Joveen G.

    I can't recommend Audi bakersfield enough. Special shout out to Aaron V who went above and beyond for my wife's RS3 delivery. This is a truly no BS dealer that will treat you right - and that's what you want when you're buying cars of this caliber!

    Wouldn't recommend

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    2 months ago

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    8 months ago

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    3 months ago

    never got back to me when I would call or text and lied to me about stuff on my paperwor.

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    9 months ago

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    2 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    3 years ago

    The Bakersfield Audi team was Friendly and helpful. Matt and Paul in service center are the best!

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    6 years ago

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    7 years ago

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    Page 1 of 3

    Audi Bakersfield Reviews in Other Languages

    Ask the Community - Audi Bakersfield

    Review Highlights - Audi Bakersfield

    Matt Costello is who i go to 95% of the time for my service needs weather it be warranty or anything for my car.

    Mentioned in 14 reviews

    Read more highlights

    Bill Wright Toyota - Transmission fluid change because service don't work on Honda cards or don't know how to do it.

    Bill Wright Toyota

    (264 reviews)

    On a road trip from San Diego to San Francisco we suddenly heard a loud noise coming from the…read morebottom of our 2019 Prius. Luckily, we were close to Bill Wright Toyota in Bakersfield. We took our vehicle to the Service department at Bill Wright. They saw us right away even though we did not have an appointment. The manager, Jose Zuniga was the most kind and professional service person we have come across in a long time. They fixed the immediate problem and got us on our way. We highly recommend Bill Wright Toyota. Jose deserves a raise!!

    The worse experience of my life Be very careful when buying…read moreor considering buying a used vehicle from Bill Write Toyota. Don't be another victim! The vehicle I bought is defective and has many problems. It's a nightmare! And the worst part is that they make promises they never keep. There's absolutely no transparency! And it seems that if those running this business aren't capable of solving problems, what will the others be like? The vehicle has already left me stranded on the street three times. I've spent over $1300 out of my own pocket and haven't been able to fix it. The vehicle has transmission problems, the disc brakes don't work, the TRD is damaged, and it's illegal to sell a vehicle like this. The transmission fluid is contaminated, the brake fluid is contaminated (this was the only thing the dealer changed). Everything else is useless. And I'm losing thousands of dollars. I hope you're not the next victim. I call and leave messages, but they don't answer my calls. I've been to the dealer more than 6 times and the only thing they corrected was the brake fluid change. Today, March 25, 2026, I was informed that they would refund my money, but that they would not reimburse me for any of the funds I had spent on repairs and maintenance for the vehicle. I have purchased no fewer than 14 vehicles--both new and used--from this dealership. There is absolutely no transparency left, and not only that, but they also informed me that they would no longer sell me any vehicles--despite knowing full well that the vehicle I purchased suffers from numerous serious defects. This dealership should be investigated for endangering human lives by selling vehicles with such serious flaws--defects that could potentially lead to a fatal accident. Bill Wright Toyota should change its policy regarding used vehicles--specifically, it needs to thoroughly inspect its used cars before selling them to the public. Sammy Jarrar, a manager at Bill Wright Toyota, should be disciplined for treating customers inhumanely and for failing to be more transparent.

    Volkswagen Bakersfield

    Volkswagen Bakersfield

    (115 reviews)

    I went to get a replacement driver's side air bag due to a recall for my 2013 Volkswagen Passat. I…read morelive about an hour away and was able to schedule an early appointment and get in and out quickly. The technicians were knowledgeable and were going to perform another maintenance/repair, but couldn't due to a stuck screw. Instead of stripping the screw and doubling the cost of the job, they turned it down. I'm appreciative of that because I wasn't expecting to spend any money that day to begin with and they were honest about the issue. Manuel was helpful and kept me updated and asked if I needed any refreshments during my wait. The waiting room was clean, comfortable, and nice. If I lived closer, I'd go there to get more work done.

    My local VW dealership (AV VW) recently closed and I was looking for parts. I ordered parts for my…read more2007 beetle. I called a week later and ordered parts for my 2019 beetle. They did not call me to let me know when the parts had arrived for either order. Both orders were paid in full upon ordering. That is just poor customer service! Then my 2019 beetle popped a code. I thought I would give them another chance. My mistake. The woman that I spoke to told me how much the diagnostic test would cost, even though I shared the codes, and that it might or might not be applied to the cost of the repair if I had the work done there. Ridiculous! She further explained that each dealership is a franchise owned independently as if that would explain the poor business practices. I called a different dealership and was told this was a well known problem and would be covered under the 120K warranty and the diagnostic would be applied to any work I had done there. That's the difference! I cannot recommend this dealership and most especially the parts or service department. Go elsewhere for your VW needs.

    Motor City Lexus of Bakersfield - Waiting area

    Motor City Lexus of Bakersfield

    (144 reviews)

    I had an absolutely incredible experience at Motor City Lexus, all thanks to Sergio Castillo…read more From the very first moment my wife and I reached out about a vehicle, Sergio went above and beyond. He exceeded our expectations in every way. There was zero pressure at any point, just clear, efficient communication and a genuinely friendly, professional approach. He did not come across as a typical salesperson at all. It felt more like working with a trusted advisor or concierge who truly had our best interests in mind. He made us feel comfortable the entire time, like we were dealing with a friend or even family. The entire process was seamless. Most of it was handled through text and phone calls, which made everything incredibly convenient. When we came into the dealership to finalize, everything was ready to go and we were in and out quickly. Our vehicle was beautifully detailed, the tank was full, and he even had someone walk us through all the features so we felt completely confident driving off. This was not your typical car buying experience. It was a 10 out of 10 from start to finish. Sergio Castillo is hands down the best person to work with at Motor City Lexus. He will be my go to for any future purchases, and I will absolutely be recommending him to all of my friends and family.

    We have been dealing with Mathew Munoz the service advisor our last 2 visits. What can we say, he…read moreis very helpful and knowledgeable in all aspects. Came in for some New tires and he did mention they had a tire promotion & also offered us a loaner. This young man is very professional and I notice he goes above and beyond for his customers! Thank you Lexus for having this man here.

    Bakersfield Hyundai - 1st car financed through them. 2017 Hyundai Sonata Sport

    Bakersfield Hyundai

    (307 reviews)

    On Saturday, November 8th, I visited Bakersfield Hyundai to look at the new 2026 Palisade. I was…read morereferred by my neighbors, Henry and Shelly Castaneda, who purchased a 2024 Palisade from you a couple years ago. From the moment I arrived, I was greeted by a friendly salesperson then welcomed with genuine warmth by Kris Craig and Jose Galvan. Their friendliness, eye contact, and sincerity made me feel like family. I test drove the Palisade and loved it, but what truly stood out was how I was treated throughout the entire process. Kris worked the numbers, and to my surprise, there was no need to negotiate, everything was straightforward, honest, and more than fair. I stepped away for an hour to think, and it didn't take long to realize that the deal was unbeatable, and my car-buying experience was something rare. I have purchased well over 30 vehicles throughout my life. Some experiences were tiring, some ordinary. But my experience here with Kris, Jose, and Betty in finance, was exceptional. I genuinely felt valued, so much so that I became emotional expressing my gratitude to Kris. Throughout my visit at the dealership, several other employees also chatted with me and even greeted me by name, each adding to what I can only describe as a "perfect" car buying experience. To Kris, Jose, Betty, and the entire Bakersfield Hyundai team: Thank you for setting the standard in customer service. Thank you for your kindness, your smiles, your professionalism, and most of all, your warmth.

    This dealership has been a part of our lives for over a decade. We bought a 2017 Hyundai Sonata…read moreSport in 2016. On May 4th of this year, We returned w car we bought through financing dept of Hyundai w intentions to use as trade in for new car. The salesman Jose AguiLiar was not acting in our best interest. Became EXTREMELY disrespectful, condescending, deceitful, dishonest, & rude. I'm leaving this review on May 22nd. We drove off "congratulated" in a 2026 Hyundai Sonata. First, The salesman Jose AguiLIAR refused to lower the asking price. When I brought to his attention that other dealerships were offering better incentives, & lower asking ($29.5) He suddenly pulled a $2500 rebate out of his repertoire. (That rebate? Turned our very reasonable 3.9% APR into 8.39%) The trade in value documented & discussed was not honored. (Trade in value & price was falsified. Agreed upon 3500$ (still incredibly low) buried in the contract we were actually given $1500.00) As soon as I had the opportunity to breakdown the contract presented to us AFTER the signatures were placed by electronic sig (done purposely) nearly impossible to read & comprehend much over E-Sig) We Complied with EVERY person who contacted us from the "ship" that's got SO many metaphorical holes in it, it's sincerely disturbing to see it's Buoyant!?! MULTIPLE people representing Hyundai began calling, texting, one saying "call me back we're working on an exception" whilst the other is just text messaging him telling him they're going to hafto "cancel the contract." Another saying we need MORE $ down, we need a co-signer, etc. days later. The salesman snuck in 11 GRAND in "optional add ons" after us reiterating & specifying that we weren't interested in paying for any extra optional expenses or fees. Jose attempted to convince me that there wasn't any. Verbally listed ALL of the non optional fees, leaving out the others that he knew we were talking about. Lying by omission. I had to take his word, until, I was able to dissect the initial paperwork. Showing EXACTLY how much extra padding there was, how MUCH that added to the already overpriced sticker cost. ($11,000.00 in unnecessary optional packages) My husband & I verbalized, & reiterated several times we didn't want, nor would he have signed paperwork agreeing to pay for all the additional unnecessary. (Sooo many perks came w our initial purchase in 2016 it was just incredible, so generous, shocking, & we were SO grateful. We wanted to show our gratitude through loyalty to this dealership.) Then we arrived, & got preyed upon by a snake in the grass. The interest rate literally more than doubled!!?!!! (ALL Thanks to Jose's bright idea for a cash back rebate. Rather than negotiating a lower amount @ asking. (I don't feel/think he has the capability to negotiate, lacks the bandwidth & brain power required to negotiate. I asked SEVERAL questions he wasn't willing/prepared to answer, so he just sat there, like a lump on a log. Silent. Stagnant.) We were never given the option to keep his brilliance of a cash back rebate (2500$) The Only thing that rebate did? Was SPIKE APR from 3.9% to 8.39%! Jose never asked to check our credit, but somehow acquired our FICO scores. Without our knowledge, consent, or permission. Don't waste your time w these AWFUL, GREEDY, SELFISH, FRAUDULENT PREDATORS. The yo-yo financing. I'm leaving photos of our trade in (fully loaded w leather interior, sunroof, 10 yr warranty, Satellite Sirius Radio, Blue Link, RSA, offered for free @ time of purchase & honored by whomever worked there 10 yrs ago.) DEFINITELY wasn't the man who said, "well make sure you spell my name right." After attempting to lambast US for "going behind his back" & complying with the other people @ Hyundai contacting us? Who worked for the EXACT same company, in the EXACT same town. Now, with this knowledge I have been transparent about & 100% honest about, After reading this extremely unfortunate truth... would you risk your time & money w these unprofessional, hotheaded, uneducated, arrogant people? Jose Aguilar requested personally that I spell his name correctly. After expressing I planned to leave our experience in writing, communicating to him that NOTHING was handled properly or professionally. How let down & unhappy we were. After bringing up the "state" of the reviews, experiences of others w the SAME kind of predatory, inconsistent, disorganized, flimsy nature in how he & Hyundai of Bakersfield routinely conducts business w consumers. FAIR WARNING GO ANY PLACE ELSE. Unfortunately Jose AguiLiar is not the only Jose. He's not the only salesman to treat his CUSTOMERS unfairly. Borderline illegal tactics, fraudulent, & corrupt predators dressed up like "Capable, Knowledgeable, Competent Professionals. I sincerely hope that this saves someone the stress, anxiety, & pure exhaustion that this person & his place of employment have caused us.

    Three-Way Chevrolet Cadillac - Waiting room

    Three-Way Chevrolet Cadillac

    (390 reviews)

    I brought my 2019 Cadillac CTS in for a simple oil change. What I received was a nightmare. After I…read morewas home I found oil was leaking on the garage floor. So 40 mile drive back to Three-Way. I was told the mechanic failed to remove the old oil filter seal and that there was now 2 seals (the reason for the leak). Okay now it's time for another oil change. I decided on DIY. Well I needed a hammer to strike the wrench to loosen the drain plug (probably over tightened to assure no further leaking). The oil filter was over tightened as well to the point I needed a channel lock pliers and all my might to slowly free it for removal. I'M very lucky my drain plug was not stripped. I mean how can you recommend a repair shop that cannot perform a simple oil change?

    We bought a 2025 Tahoe from Shafter Chevy and two weeks in the engine cover leaked and transmission…read morefluid line broke. So we got our car towed to 3 way since it's closer and the people who helped us were very kind. They couldn't get us a rental on the first day which I understand. The next day I got a call from the man helping us and he had got us a rental. He even got us a Tahoe which was very kind. Now here is the questionable part. We inspected the rental before we drove it off the lot and noticed it had one tire on the back passenger side that was all terrain tread. The other three were all weather tire. I have never in my 44 years of life seen this on a rental but the lady assured us it was noted and ok to drive. A week into having the rental the oil change and air filter light came on so I brought it in to get the maintenance done. Once it was finished and when I got home I noticed the All Terrain tire was rotated to the front passenger side... instead of just correcting the tire issue while it was getting the maintenance done they just moved it. I don't get it. If I ever get my new Tahoe back it will be the only Chevy I ever buy. I'm not satisfied at all. The only reason I gave 2 stars was because I really liked the customer service, the people are nice. The product is garbage.

    Bakersfield Chrysler Jeep FIAT - Jeep Grand Cherokee Trailhawk

    Bakersfield Chrysler Jeep FIAT

    (204 reviews)

    Edit: Corie, the Customer Relations Manager from the Jeep dealership called me after I left my…read morereview and apologized for the inconvenience. She was great and really worked to rectify the situation. I had a battery replaced in my Jeep and a few weeks later the check engine came back on. I took my car to be serviced and was told that the engine was fine, but the software needed to be updated. I asked for an estimate for updating the software and the service advisor told me that I would be charged approximately $260. I objected that the cost seemed high. Reluctantly, I told the service advisor that I needed my car repaired. When I went to pick up my car, I again told the service advisor that the price was too high and asked if there was a recall for the software. The service advisor said that there was a "technical bulletin" and she called the service manager. The service manager told me that if I didn't like the price then I should have objected when the service advisor provided a repair estimate, and that she could not alter the price afterwards. I told her that I did object to the price beforehand, but she didn't seem to care. I told her that the dealership charged too much to install software that Jeep provides for free. The service manager was unsympathetic and told me that they needed to recoup the cost to certify the techs for these kind of repairs.

    I will never buy another Jeep here, I received a recall notice, I called Bakersfield Chrysler Jeep,…read moretried to explain that I could not leave my car. It is my only way to get around, that was 2 months ago they said they would call when they had something available, crickets.

    Bakersfield Used Cars - The Show Room Floor

    Bakersfield Used Cars

    (5 reviews)

    Bought my husband a truck last month from here! Best car buying experience ever! Sheila is awesome,…read moreJesse was was awesome! They truly care about their customers happiness. I am currently looking for a car for me now :) I will refer everyone I know needing a car to go to them first!

    Friendly service, but most of their inventory are salvage or have been in accidents. I've been…read morelooking for a car for a few months now and I decided to check their site because I used to live in the neighborhood across the street. I was interested in a Honda Fit at about $7k. The site said it had a clear title, but first thing I am told is it's a salvage and I wouldn't be able to finance it. I already didn't want it after hearing it's salvaged, but it was disappointing to come all that way when they could have filled out the info correctly on the site. ‍ I then was told which cars could be financed, so I checked out the Toyota Matrix they have (and they still have both of these cars). I test drove it, it seemed okay, but my sister was in the passenger seat and when she closed her door she noticed an odd sound as if it had been damaged. What do you know? We got the Carfax and it had been in an accident that affected the front and sides. ‍ Overall, the people I spoke to were friendly and weren't forceful in trying to get me to put money down on either of the cars I was interested in. I just wish they could fill in their information for each vehicle entry correctly on their site. Besides seeing the title status, the only way to know the Carfax is to go down there and have them show it to you to.

    Audi Bakersfield - car_dealers - Updated May 2026

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