Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

This review is long over due, however I wanted to acknowledge the technician that has come been to…read moremy club multiple times and always does a phenomenal job. Frank. Frank is very professional, transparent, and patient when having to accommodate my members while working. The recent jobs completed have not only increased member satisfaction but also my confidence in Thompson Family Plumbing. I know that their services will always be top notch and I have a peace of mind when they are sending him to service my club. Thank you Frank!

We had to shut our water off for a leak cause by a root growing into a pipe in our backyard, geo…read moreservices sent Max Anaya to diagnose and fix our problem, he showed up quickly, explained everything in a way that was easy to understand, and fixed the problem at a really good price. I highly recommend this business.

They temove a walk in bathtub and installed a walk in shower. For starters the shower looks great,…read morebut I can't use it. Now, the plumbing and pipes need to be replaced. Why didn't they look at that before they installed the shower. The workers left me the mess to clean up. Which included the cerment they left on my driveway and splattered all over the walls by the faucet. I had to shovel the cement and discard of it and clean that mess up. Then they used a saw on my front porch, saw dust everywhere they just left that, didn't even attempt to clean it. 3 men came in and out of my house for 3 days on my new carpet, no tarps, I had to shampoo my carpet 4 times and they still look like crap.i won't hire them to complete the job, they want another $870 to drain and remove my hot water heater to get to the corroded pipes. He'll no, I could just imagine the mess that will be left. VERY DISAPPOINTED.

George Guido, technician for Clemmer Services in Barstow, on 4-2-26 serviced our heating and…read morecooling systems to insure safe and maximum performance. His level of service insured that our systems would perform with maximum efficiency and safety. His level of professionalism, communication skills, and attention to detail far exceeded our expectations. We would highly recommend George Guido and Clemmer Services for your heating and cooling systems.

I have been a customer for over 20+ years. My Mastercool drain was plugged and water caused my…read moreliving room ceiling to cave in. This senior citizen woman is not happy.

I have been calling Tommy for all my major needs for 25+ years. He's the Gold Standard.read more

I had Tommy T's repipe my house a year ago. Excellent job and well pleased. I called them today…read moreregarding a leaking outside water faucet. Came out within a few hours a fixed it quickly. They are an excellent service company which I highly recommend. You can't go wrong to call this small business in Barstow.

Thank you guys for making out there on such short notice and taking care of that leak! Much…read moreappreciated!

Didnt show up to the job after they committed. They didn't even call, they just texted the day of…read moremy appointment telling me that they were swamped. At least tell me a day ahead. Very inconsiderate. I'm not questioning their work because obviously I never saw it. What this review is about is their reliability. Honor your commitments, people depend on you.

Sad they retired, one of the few plumbing companies that answer the phone and calls backread more

To expensive, and poor services. would not recommend better off going with another plumbing company.read more

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

Called Dan this morning and he came out 2 hours later. He was very thorough, fixed my pluming leak…read moreand was fair in pricing. Definitely will use him again.

Had a backed up kitchen drain. Called this company and the technician arrived within an hour. Shawn…read moreis kind, knowledgeable, informative, and an overall very nice young man. Price was reasonable and task was completed quickly and neatly. Highly recommend

we called roto rooter about our toilet being clogged…read more they told us it was a free estimate. after he inspected the toilet, he advised us that we needed a new toilet then he charged us $200. which we paid. then he got our permission to go out and buy a new toilet before we knew it, after everything was said, and done, then we owed another $325.00 the receipt didn't even explain what all the different chargers were to equal this amount of money. first, we paid $200, then later it was another $325, without anything being itemized on the invoice. we have no idea of the type of toilet he bought, or any other expenses that were incurred i believe that we totally overpaid for the services, and got taken advantage of. we would greatly appreciate getting some of our money refunded back to us, for the lack of communication, and no breakdown of the different costs on the invoice.