The Horror! I would give them no stars, if I could! I called Gunther Plumbing, because after the…read moreCity installed the new, mandatory water meter, it seemed that everything went to crap! They had unwittingly disconnected my furnace and my water heater stopped working. The HVAC guy who fixed the furnance recommended I call Gunther for the water heater. They made the appointment, and now enter Calib! After inspecting it, Calib tells me I would need to replace my water heater. I agreed, what choice did I have? The next day he arrives, takes out the old water heater, and, unbelievably, refuses to use a dolly, insisting he can just slide it across my wood floors. He damaged my floors, apologized, and left me scrambling to protect them with rugs and towels. Then came the kicker: the new water heater was too big for the space. He hadn't measured anything, hadn't paid attention to the size of the previous heater...nothing. He suggested I just leave the closet door open. I informed him that was unacceptable as I have dogs and grandchildren! He actually was mad at me!!!! I even asked him, "are you pissed?". He tried to deny what was clearly written across his face. When he returned with another "solution," it was still too big. His response? "Oh well, that's the only one we have. Maybe we can investigate. No one makes tanks this small anymore." Then he left. I couldn't believe it! It's getting dark now, I was left crying, without hot water, and with no options. To make matters worse, he tried to take my old heater, which was sitting in front of my house, as he left. I was alone, distraught, and abandoned by a company that clearly didn't care. Thankfully, ECO Plumbers came to the rescue that same night. They not only installed a properly sized (29 gallon) water heater from the same brand (Bradford White) Gunther claimed didn't exist, they did it at a better price, AND actually made me feel valued as a customer. They were professional, placed vinyl down to protect my floors, wore foot covers, tested things 3 times or more, left a complimentary carbon monoxide detector, and most importantly treated me and my home with respect. Gunther Plumbing caused stress, damaged my floors, and left me helpless. I would never, ever trust them again, and I cannot believe the glowing 5-star reviews. If you value your time, your home, and your sanity, skip Gunther and call ECO Plumbers instead.

DO NOT USE THIS COMPANY!!! LIES, LIES, LIES If you…read morelike to get the runaround, and promises not kept, use HouseCall Pro.com/Gunther Plumbing. When we discovered water on our kitchen floor on a Saturday morning, we looked for plumbers that could be reached on weekends. We had been very pleased in the past by work done by Gunther Plumbing so we called their phone number. Under the name of Gunther Plumbing/a.k.a housecallpro.com (same phone number for both) we called to get an emergency plumber. At around 8 AM, we were told that one would be dispatched soon, and would call to let us know when he was arriving. As we battled the water spreading over our kitchen floor, we couldn't wait for the plumber. We kept the phone in hand and even watched the road, but no one called or arrived. After 4 hours, we called them again, and they said they were very busy but one of their techs would soon contact us. After 7 hours, we called again to say their business hours would be over soon, but no one had contacted us. The receptionist (Felicia?) said she would send Travis out immediately. But he never came, and we were never contacted. Nearly all my reviews of other companies have been glowingly full of praise and a pat on the back, but Gunther Plumbing/ housecallpro.com is one of the worst companies we have ever contacted. Don't be tricked by the phone number--same for both/ Avoid them, and avoid disappointment.

Honest, knowledgeable and intelligent. Great organization they gave me wise advice and made the…read morerepair work easy. Will use them again!

I was in contact with Travis 12 days ago and provided him with details, photos, etc. for water…read moreheater replacement. I am still awaiting estimate(s) I have decided to go with another plumber.

Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

Noah had to come back for 3 consecutive days to complete the work and one of those days was Sunday…read moreafternoon. It was no fault of his as we were at the mercy of the water company to shut the water off at the curb. The work was done quickly and efficiently when he was finally able to get to it. Spoke with the office personnel numerous times and it was always a friendly and cordial conversation. I have added them to my contacts list for future projects if needed.

My home warranty company American Home Shield dispatched this A 3 Aces Plumbing Company to my home…read moreto repair a water heater. The water heater and installation was covered by my home warranty contract less the $100 deductible. However they charged an extra $400 for a permit and pipe modifications which are not covered by my policy. I am a contractor myself and the plumbing contractors I normally use ido better work for the money and would have brought the installation up to current code and installed an expansion tank to the water line. But they did not install the expansion tank. They charged an extra $400 for two flex hoses which should have been part of a normal water heater install. I did not think the inspection would pass but they must have the City of Columbus Inspector in their pocket because their mediocre installation passed. I felt ripped off. I will have to hire my usual plumber to correct this install as they were unwilling to do anything to address my concerns. See what they installed versus what I was expecting and used to.

I've used this company for both installation of faucets and the hook up of the whole house…read moregenerator. They answer the phone, give quotes, show up on time and have wonderful technicians. They may be a tiny bit high on the price of a toilet installation but I trust them to be honest, polite and competent. I would hire them again for any plumbing issue.

Quick to answer the phone and came out the next day. Unable to fix the issue, which was…read morefrustrating but likely beyond their control.

G&M Plumbing is my GO-TO plumbing company. And, why? Because every employee is professional AND…read morepersonable. Response time to get scheduled is rather prompt...and in an emergency, the office staff will attend to the issue PRONTO! In this day and age of large corporations, off shore service centers, and all the other "bunk", I love supporting a local, family owned company...and one that treats me like their most important customer. I believe that's why G&M Plumbing has its longevity in Columbus!

I had an issue with a garbage disposal that was installed to replace a leaky one. After the person…read moreleft, I discovered that it was still leaking at the joint between the gd and the drain. Original person was not responsive. A friend recommended G&M. He discovered that he installed the gasket away from the drain instead of at the joint, and that's why it was leaking. He also discovered a small leak at the drain on the other side of the sink and fixed that. Finally, he installed new kitchen fixtures that I supplied. They responded promptly and had an available appointment much sooner than I expected. The plumber was professional and friendly. They did the job right for a reasonable price. Highly recommend.

I stopped here before the Memorial Day weekend to get the propane tank for my grill checked out. He…read moreweighed it and said it was about 1/3 full which would be an hour or two of grilling. I mentioned the tank was at least 10 years old. He noted the tank was at or past the expiration date. He recommended I use it over the weekend and exchange it for a new one then bring the new tank for refills.

Just a FYI: On Friday's Specialty Gas House on Indianola…read moregrills out burgers with all proceeds going to Honor Flight. DELICIOUS burgers!!! $5.00 donation gets you a burger, chips and a drink. What a wonderful way to help veterans and Honor Flight!!

I had my exterior faucet and water shutoff replaced…read more Jonathon and Yessey were the plumbers and were EXCELLENT! Jonathon explained all my options and the rationale for the options with the type and age of my pipes. To most safely do the work a small opening needed to be made in the wall to avoid upstream damage to the attaching pipes. The service provided was professional and all the spaces were spotless when they finished! Fantastic from start to finish.