Long over due of this cute spot it's a must it's our go to place for some ice cream or a good salty…read moresnack whenever I am craving my back in the days.the service is not bad they are always super quick and they never mind when I ask them to put more of something if it needs to but I definitely wanted to write a review of this place service is a 10/10 in my eyes

I had the Guanabana and the Rum and Raisins flavors! This is a very interesting concept, as it…read morecombines Mexican popsicles with Baskin-Robbins like service. I highly recommend this place. They have a very nice place to relax and enjoy ice cream.

I always get my birthday ice cream cake from them and they are always kind. This store is always…read morehella busy and I feel bad for the workers but they have great customer service. The location is nice right next to a Starbucks and nail salon so you can have a coffee get something to go for ice cream and get your nails done too. The ambiance is clean and love that they have a/c for these hot days.

Word of advice to employees, when you start a customer's order and your friend stops by to gossip…read moreyou don't stop taking their order, proceed to start gossiping with your friend, ask if he wants to try anything, proceed to take his order then taste it role neglecting the customer family order you started. This was horribly unprofessional and unacceptable and thank God for the sweet young man that came from the back to help us while the original young lady who started our order continued her profanity laced gossip session. Whomever manages this location should definitely be on notice.

We usually stop by Sip & Scoop whenever we're in Brentwood, and we've noticed it has changed a lot…read moreover time. The place looks really nice now--such a pleasant spot to sit, enjoy your treats, and relax, especially with kids. The ice cream is always delicious, and we absolutely love their affogato. I was also amazed that they go by cups--we got a lot for the large cups, which felt like great value! I did want to share a small piece of feedback about our recent visit. In the past, water was available in small jars, but now it's set up in a larger dispenser. After ordering ice cream, we went to grab some water, but it had run out. I let the staff member in front know, and she kindly explained that they were out, which I completely understood. However, another staff member suddenly commented that there was no water and that if I wanted some, I should buy and pay for it. It was a bit surprising--not because of the policy, but because of the tone, which came across as a bit harsh. Maybe she was just having a bad day, which I can understand, but the delivery didn't feel very welcoming. I want to emphasize that I have no issue paying for water at all; in fact, I planned to go back to the car after ice cream to get water since we parked nearby. It was just the way it was said that didn't sit well. I didn't say anything at the moment since I understand everyone can have off days, but I do think consistency in how customers are spoken to is important--others might not take that tone as lightly. When I sat down, another staff member came over and offered my family water. If you happen to read this--thank you. Your kindness really meant a lot to us. Overall, we still enjoy coming here for the great ice cream, generous portions, and the cozy atmosphere. Sharing this as feedback because we enjoy this place and would love to keep having great experiences here.

I would have marked for 4 stars but I've noticed that the owners don't read my reviews if it is 4…read moreor 5 stars The only issue was while waiting, I noticed another customer come in after us but already got her order. I said out loud because I was sitting outside that if she got her order already that means ours should have already been done. The customer after us ordered the same item we picked and she just took it BUT the employee should've known that she is the next and since I said it so loudly the lady heard me and said oh this might be yours. I took it from her when she handed it to me. We were going to wait another longer time just because the employee gave it to the wrong customer first. PLEASE take names for the order please!! They called out the item, if that, then please notice who ordered FIRST of same item. I would have been mad if we had to wait, my star rating would be 2...besides that the bubble waffle Nutella works was good Small location but spacious with seating inside and out. Located between a lounge and a brewery Mural across the street, street parking

Craving for softserve,i went here,price is comparable to other fast food chain,service is fast…read moredepending on time of day ,it was nice that there are table and benches specially during spring and summer,i like their burger combo,and of course the peach blizzard during summer

They fixed my Christmas Eve melt down not how I wanted but I'll take the credit thank you for…read moremaking it right Dairy Queen I really appreciate it

Amazing service from the guy!! A ordered a crepe and it was very fluffy and delicious. I 100%…read morerecommend the crepe as you can pick any flavor ice cream you want on top. The inside was clean and plenty seats and tables--but I wish the trash can was bigger (there was a small on near the entrance but it was full).

I went here about two or one year ago and my family and I went. We all got sick after we got ice…read morecream there the service was fine but later when we got home, I was throwing up. I was sick for about a week to three days they don't clean their utensils to scoop the ice cream it seems I would not recommend getting with your family the horrid.

I am writing to share my wonderful experience at your shop and to recognize one of your employees,…read moreJules. While I have always enjoyed your cookies--especially the vegan lemon ones--they were unavailable during my most recent visit. Jules went above and beyond by offering to bake a fresh batch for me on the spot. I returned an hour later to find them ready and delicious. Jules's exceptional customer service truly made my day. Please extend my thanks to her for providing such an excellent experience.

As mentioned in previous reviews, we are diehard fans of super-premium ice cream from Wisconsin's…read moreChocolate Shoppe. It's available in various independent ice cream shops across the country, with a list on their website. Cool Spot in Brentwood is a purveyor of this ice cream - so we had to stop by and try it out! This place was a find - 23 different super premium ice cream flavors! We were struck dumb and just stared at all the choices; how to make up our minds? Finally, my wife chose the Vanilla Bean and Yippee Skippee. I had Cappuccino Break, also with the Yippee Skippee. Yippee Skippee was delicious, a unique combination of peanut butter ice cream with salted caramel, brownies and chocolate covered pretzels. Also surprising was my wife's Vanilla Bean, a rich, flavorful vanilla - not the boring vanilla ice cream we have had in the past. Cool Spot has a good amount of shared parking, and ample seating inside. They also serve coffee, hot chocolate, slushies and make fresh cookies right there. The cookies were baking and smelled divine but alas weren't ready yet by the time we had to go. Next time we'll have to try them as well.

Thank you for making our grandchildren's birthday party memorable…read more Your shave ice is fluffy and the flavors were great. You offered many options. Everyone enjoyed it very much.

Sticky table tops come with the territory! We stand by "Aloha Ice"…read more That being said, I'm in no position to tell any business owners when, what or how to go about and run their businesses, but as a "small family business" supporter, we try to plan our "weekly dates" by checking their schedule on IG & FB or at times, I'll simply DM and ask if they're open on a certain date, no biggie. Aloha Ice falls into its own category. Having visited Kauai and Oahu multiple times, we have yet to discover any shave ice as good as Aloha Ice. Everything they serve is homemade especially the syrups! Their range of flavors simply cannot be compared to just any other "Torani" syrup, Rita's Italian Ice, 7/11 Icee or any sno-cone out there portraying to be "shave ice."

Great ice cream friendly atmosphere and staff have a great time and great ice cream the cookies and…read morecoffee ice cream was excellent will definitely come back recommended to anyone

fabulous selection of delicious treats! but I'm truly faithful to my one scoop of Old-fashioned…read morebutter pecan And you have to share a banana split it's a must !!!!