unfortunately I came in for a curly cut because I hadn't gotten one in years. I wanted to trim my ends, get some layers and face framing. I showed some reference photos as well. I was told I only needed a half inch off so that's exactly what I was expecting. At LEAST a few inches were taken off. My hair went to the middle of my back before I came in. my hair now just barely passes my shoulders. I was genuinely in shock when I went home and did my normal routine. I know with curly hair cut there will be shrinkage but this is diabolical. I am so sad and upset because it looks nothing close to what I asked for and it took me years to get it to the length that it was at before. I didn't wanna write this but my hair is fuuuhhh'd up. if you have curly hair maybe think twice before you go or you may end up like me :/ (side note I've cut my own hair many times before so I know what shrinkage from cutting a half inch would look like and it's definitely NOT that) read more

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We were given first-class service from making the appointment thru checking out at the register following hair services rendered! Top notch hair designer too! The standard always received here. read more

I took my daughter here for a cut yesterday and the stylist butchered it. All she had to do was follow the previous stylist's work. I asked her to give her blunt bangs that blend into her the sides that land right above the eyebrow. She gave her no blending, uneven cut, and they're like 1.5 inch above the brow. It looks terrible and it'll probably take months to undo the damage. I'm really upset. Update: I reached out to the salon manager and she got back to me right away. She offered to try to fix it and is providing me a refund. I'm sad that we're stuck growing out this cut, but I am appreciate that the manager did her best to rectify the situation as much as she could. read more

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Trish was amazing. I showed her the hair color and cut that I wanted, she was spot on. She took the time to get into details. Very friendly and professional. Highly recommend! read more

Hair Cuttery Color & Haircuts - Naperville - Photo courtesy of Trish. - Hair Stylists Near Me - Naperville, Illinois

Ask for Hannah, very professional and kind. She truly listens to what you want in a hair cut.

Trisha was amazing! I moved to Naperville about a year ago and was nervous about finding a new hair stylist. Trisha took great care of my curly hair and gave me an amazing cut! She's definitely my go-to girl from here on out! read more

I have been coming here for about 3 months and am very pleased. Megan is my stylist and she's great. She takes her time and does wonders for my thinning hair. There is a friendly vide here and they play good music too. read more

I arrived at the salon and Hannah was waiting for me with a friendly smile! We talked a little about what was going on with my hair. She was great at choosing the perfect color for my hair! She's so friendly and very professional! read more

Amazing service really great people. Vibe was fantastic and they let me choose what style I wanted. I just wish that with my haircut Thant I got they washed my hair I was the last customer that day and with my hair cut I always get my hair washed read more

I want to start by saying the stylist I had was great! She did nothing wrong at all. So after I got my hair cut I wanted to buy some products, at the counter there was a 3 pack of products that was on "sale" $10 off the bundle so I grabbed it. She rang it up and told me it was coming up as $59 and asked around the shop to make sure that was the $10 off sale price. The other lady said yes, she looked at me and I said ok. I knew it would be expensive because it's a salon so once in a great while I will splurge on myself. So I paid and left and when I got home I went to take apart the set, looked at the bottom and there is a sticker that says - ciibu trio $46.00 - interesting as I was charged $59 on "sale"! So I called and spoke to the manager, she informed me that she would have to call her regional manager and get back to me. A few minutes later I get a call and the message says "you can accept the price it is or you can return the product. The products were marked up and that's the sale price $59.00". Please call us back and let us know what you want to do. I called back and said I would like the products just give me the difference in price, she said she cannot do that as they were marked up on sale???? What kind of business practice is that, the lady at the store had the same tag on the bottom of the bottles at the store. They would rather not have the sale than honor the correct price. There was no signs saying the price at the shop just when they dang it up we found out the price. So to say the least I will be returning my products tomorrow. Shame on hair cuttery for having such a bad business practice, they should honor their pricing that is shown not something in the computer that is "marked up on sale" be warned before buying items from there! It's a scam! read more

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It is odd but they always have some sort of problem or issue going on. One time they were very understaffed, another time they were closed without notice, and most recently they said their booking software "double booked" my appointment time. I hope they can improve on all of these fronts in the future. read more

Hannah is delightful, and is a very skilled artist! I was completely in awe when I saw the color she applied to the client she had before me. My son recently came back from getting his hair cut, he was SO happy! It is definitely worth the trip to this location. read more

SUPER HONEST REVIEW FROM A REAL CLIENT... The best things about this location: SHANNA & BRIA!! Listen, would Hair Cuttery be my first go-to when seeking out a stylist for my precious, luxurious locks? Probably not BUT I go where the talent is and this place now has my favorite hair stylist/ hair nerd/ librarian/ therapist. Shanna is stuck with me for life. I've been going to her for 5yrs so when she left her previous salon for HC, I was legitimately sketchy about switching but she gets me, she knows how to manage my expectations and that's hard to find! Been coming here for 6 months now and I have had nothing but a great experience. I've watched Bria cut, color, install & braid during my time in the salon and she def is my back up should Shanna not ever be available to me. Bria and Shanna are in demand so if you have any type of inclination to see either of these super talented stylists, book with them ASAP. They welcome walk-ins but this salon is busy so it's best to book in advance. TIP: book your next appointment before you leave! It will always ensure you end up with the time slot & stylist you want. read more

Hair Cuttery Color & Haircuts - Naperville - fresh root touch up and blow out - Hair Stylists Near Me - Naperville, Illinois

Outstanding service quality cut and best rates in town. Got me on as soon as I walked in got the style I wanted and out just as quick without breaking the bank. Thank you read more

Savannah was beyond helpful, as someone with curly hair, i struggled finding someone who could properly cut my hair. She was very sweet and detailed! She made note of all the requests i had and even gave pointers. Definitely a regular from now on!! read more

Customer service was great and they acknowledge you right away I liked that I've going to them for while customer service five stars

I liked my daughter's hair cut by them. My mom took her there so I didn't observe any services. They were true their word about the price quote $18 got a juniors hair cut. I loved it. I would go back to them for all three of daughters' hair cuts. read more

I came in with my girlfriend and she showed a reference picture and I had specifically said a trim, I came in with my hair long enough to touch my mouth, when I was done my hair wasn't even touching my eyebrows and the back of my hair was long then the front, all I wanted was a trim and for her to not cut the front of it off... do not go here. read more

Hair Cuttery Color & Haircuts - Naperville - Before the "trim" - Hair Stylists Near Me - Naperville, Illinois

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I was there yesterday for the first time, asked Jessica to trim my layers, she was done in 15 min (cut only a lower part of my head for some reason). When I asked her to fixed it she tried to give me bangs, after that I just left. Now I have to go to a different salon to fix it. read more

Hannah the Manager is awesome I have had not had my hair done in years I am super happy she was talkative and friendly love her

Shanna has been cutting and coloring my hair for several years. She's a good listener when it's time to talk about what color and style I would like. She keeps up on the current trends and best practices for getting the best color with the healthiest hair. She is always professional and I always walk away very pleased with the service! read more

Worst hair cut of my life. Lady messed up my hair all together. I will never go back to this place again and definitely not recommend

Turned up for a 7:15pm appointment on a Tuesday to find the door locked and the place closed. Received an appointment cancellation notice at 6am the following morning, which was a little bit late to say the least. No explanation provided. read more

I just tried this salon out for a haircut. I had been going to another one with "clips" in the name for quite some time. I found this to be closer. What a surprise. I thought I was walking into one of those fast cut places, but it wasn't. I found out that Hair Cuttery is really closer to a salon. I asked about prices for men's cut and found the prices to be very reasonable. The Hair Cuttery turned out to be more "upper scale" but with very reasonable prices. BTW, Kim, the Manager, cut my hair. She was very pleasant, polite, friendly and did a fantastic job. I would highly recommend Hair Cuttery and Kim. read more

I have been looking for a salon that would cut my hair to my liking. I am super picky when it comes to my hair. My hair is long and thick. I have gone to other high end salons, paid way to much and have walked out in tears. Today I went to Hair Cuttery on Ogden in Naperville. Sarah did an amazing job on my hair. The price I paid for my hair cut, blowout and products was under 65.00. If you are looking for a hair salon try Hair Cuttery in Ogden. They have my business and I will refer people to them. Thanks Sarah! read more

Maybe the worst haircut I ever got. I've gone to other locations and was always a good experience. But this was horrible. I said take abt an inch off the top - immediately took over two inches off. The woman who cut my hair was very new - she kept asking the other stylist what to do, the other stylist was annoyed and of no help whatsoever, she had no idea how to even out sidebars. I felt like a guinea pig for someone learning how to cut hair. If Haircuttery let's this woman cut, do they have any standards? Never going back. Literally downloaded this app to leave a review b/c I'm so annoyed with the whole experience read more