I am extremely annoyed and upset with a stylist named Homeri! She is a Scam artist at heart! She will waste your time and give you the ring around for the price! (inconsistency in pricing) In her post, she said $50 for color, but since my hair is long, she said The price was around 130 to 140. And I said Okay. When I arrived, she tried to charge me more than 320 to 340 dollars! The picture I sent her even showed the color and length of my hair. So I can get an exact price! Because I sent her a picture, she knew what color I wanted! There was no need for her to keep me in the dark about how much this would cost! Having that information would prevent me from wasting my time driving there! Don't be fooled by this girl! If I knew the price In the beginning I would not go to this salon! I would have gone to salon near my home! BEWARE of this girl! read more

An excellent combination of good work, clear communication and impressive business ethics.

I've been going to see Jessica for years. She always gets all my grays covered! I love how soft and healthy my hair feels after she works her magic. I also love the relaxing yet fun vibe of her salon. read more

Haircraft11 - Gray cover, color, lowlights, cut, style - Hair Salons Near Me - Castro Valley, California

Jessica has been doing my hair for the past few years now, and I must say I love her work ethic. My hair is always done the way I like it, from the way she cuts it and colors it. She leaves my hair soft and shiny that it makes me feel fabulous. Not to mention the amazing scalp massage that she offers. I definitely recommend going to her, love her work. read more

I really wanted to like this experience, I truly did.. but unfortunately, I would have to say this was probably one of my worst salon experience to date. I had bought a groupon with Neeva for an ombre. At first I was hesitant to buy the groupon - a deal/steal like this is too good be true! But since the yelp reviews and pictures were all great, I decided to take that leap of faith... Should have stuck to my gut feelings. I told Neeva I wanted a "Warm Ombre" look. It was MY BAD that i didn't show her a picture of what i was going for; but from looking at her portfolio and yelp pictures - it was evident that she specialized in ombres, and i ASSUMED that she knew what i was talking about.. Huge mistake, and definitely a mistake that i regret. . Anyhow, Neeva (who is very sweet), goes on to bleach my hair w/ no hesitation, but I expected this was a part of the process. What i didn't expect is after - 1) she went to wash my hair w/ cool water. But i thought, hey, maybe that's the thing now?? Or maybe it'll turn warm after a min or so?? Nope. Also, her wash was very "light" - felt that she barely washed my hair w/ any product...(i can hear my hair was crunching not foamy) 2) Neeva mentioned to me over the phone that all her first clients come with a complimentary cut - i asked for a trim.. she didn't trim anything.. all she did was cut a few strands here and there. literally.3) I asked for bangs, i didn't leave w/ bangs. 4.) i left the salon w/ damp hair, that was kinda wavy. And lastly 5) I left with brassy, orange, blond hair. Def not ombre.. (my results are below - btw, i have asian hair, not natural blonde..) I was so shocked how my hair I wanted to leave the salon immediately. I ended up dying my hair dark brown again that night. (DIY) I really debated on posting this review, and maybe Neeva was just having a really bad day and i was the exception - but I would hate anybody else to expect great hair and leaving with hair you hate (and spending extra money to fix it.) If you go this salon, i suggest explaining very THOROUGHLY in what you want and showing lots of pictures.. hopefully you won't be in the same shoes as me. read more

Haircraft11 - my "warm ombre" hair - Hair Salons Near Me - Castro Valley, California

I LOVE LOVE LOVE Neeva B! She knows her stuff! I know her through a couple friends. I followed her on IG. I'm a new mommy so I felt like doing something different. My hair was completely a virgin and she took it away and made my hair into a Chocolate brown ombre and a trim! I made an appointment with her early in the morning. She was so welcoming and was easy to talk to. She made me feel comfortable about being in the chair and having her do her thing. Ladies, I definitely recommend booking your next hair appt with Ms. Neeva B! read more

Haircraft11 - Hair Salons Near Me - Castro Valley, California

So, Jessica gave me the best haircut yesterday! My hair was dead and looked horrible at the ends. I am always scared for anyone to cut too much but she cut away the dead ends and my hair looks and feels so healthy now! She knows what she is doing and really listened to what I wanted! So I brought both of my kids in for haircuts today and she washed and gave them both really awesome haircuts! My son has social anxiety and doesn't let anyone touch him. Jessica made him feel comfortable and he said he enjoyed his service :)! ( THATS A FIRST!) And my daughter is STILL talking about how much she loves her cut and mentioned how Jessica tapered the front just like she wanted! THANK YOU JESSICA! read more

Jessica was awesome. Professional, easy to talk to and did my toes exactly how I wanted them. I met both Jessica and Raquelle. They were sweet. I will definitely return. Next I'll take my teen girls in for hair cuts. Very cute and clean salon. Loved it!! read more

Haircraft11 - Perfect piggies - Hair Salons Near Me - Castro Valley, California

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So When I first started going to Jessica I had long hair and I loved my long hair she would just trim it then she layered it and I would go in for trims every 6 to 8 weeks then this last time I came out with a whole new look and I love it yep she cut my hair shorter and it looks amazing I put my hair into her hands and she never let's me down she's also very friendly,fantastic and fun thanks again Jessica for my new look see you soon!!!!! read more

Haircraft11 - Me and my new flirty hair do thanks to Hair craft 11 in Castro valley - Hair Salons Near Me - Castro Valley, California

I have been going here for nearly a decade and I'm ashamed that I haven't left a review yet. What was I thinking? I've been with Jessica since she started cutting hair. She always takes great care of my hair. My cuts are great and she makes my hair look better than I can. When I decided to dye my hair purple, she found the best purple dye, bleached my hair correctly, and now I have this lovely color that fades into a beautiful rose. Her rates are very reasonable as well. Jessica also gives pedicures and was my first pedicurist there. She's very professional and friendly and does an excellent job. Frances is the main nail technician at Haircraft now. She did my pedicure yesterday and my manicure today. My nails look great. Couldn't be happier. Frances is friendly and cheerful and also very professional. I have also had my hair straightened and several facials done by Sandy, who rents space there as well. Sandy is very warm and funny, and has very gentle hands. Sandy trims my boyfriend's beard as well and makes him look very good. All three women clearly like each other and laugh and joke with one another often, and the feeling at Haircraft11 is relaxed and playful while still maintaining professional standards and cleanliness. Although they mostly work on adults, it's a good family salon and I've seen them work on children's hair and nails. They can also easily and competently handle hair of any type and texture. I wish I had left this when Raquelle was working there, because Raquelle was an incredible nail artist. Unfortunately she had to retire due to an injury, and I still miss her. read more

I was just in to get some color put in my hair. A peekaboo color Cabernet. And I was absolutely in love with it. The color jessica used was just perfect. I cannot stop looking at it and twisting it so the color comes to the front. I always feel welcomed at haircraft 11 and everyone is so friendly . I highly recommend you go in and try them out. Ask for jessica for your hair and Raquelle for nails my pedicures are always fantastic. !! read more

I went here off of a recommendation from a friend expecting to love my hair. I saw Jessica a couple months ago and I left hating my hair and I still hate my hair. I have short hair about shoulder length. I asked for long layers, just enough to have to volume. Jessica cut a chunk into my hair and there is literally only two layers of hair. I have straight hair and the top section is MUCH shorter than the under section. I have been so unhappy with my hair for the last couple months since I got it cut and would definitely not recommend to anyone. read more

I recently just got my hair done here at Haircraft 11 by Neeva to get an ombre for the first time. I've only dyed my hair once before and it was just a boring brown, but when I left this salon, I felt like a brand new person. She was very attentive & had great suggestions for me for the types of colors I wanted to achieve. She gave me my natural base that faded to a subtle brown with a slight balayage then ombre'd it to blonde! It was beautiful. She gave me an ash toned blonde because I wanted something a bit more neutral for the upcoming season. I will definitely be coming back here soon to Neeva because she gave me great service & not only am I amazed by the results of my hair now, but everyone else I know is as well! If you're looking to dye your hair with ombre, highlights, balayage, just ANYTHING, I really suggest you go to HAIRCRAFT 11! read more

Haircraft11 - Ash blonde ombré done by the one & only Neeva! I'm so in love with her work, definitely coming back! - Hair Salons Near Me - Castro Valley, California

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Haircraft 11 is an amazing experience from the time you walk in to the time you leave. I want to take some time to tell you a lil about my hairstylist Brenda... Brenda is one of the most passionate young ladies I know. Her love for doing hair shines, and you just know from the second you meet her that she is doing what she loves to do. She is very knowledgeable about hair and you can trust her professional opinion. I know she would never do something that would damage my hair and she always makes my hair look so good and shiny and fresh. Not to mention she is super friendly and a joy to be around. She will make you comfortable and really considers her clients feelings and can adapt well to any personality. She is all about serving her clients and making you feel and look your best. I am also a model so I will have her style my hair for me for a lot of my photoshoots. I always feel so pretty whenever she is done working her magic on me. I love how driven she is and I know that with her amazing attitude and personality she will go far in this business. I also would like to say that this is a one stop shop. If you really want to be pampered you can also get a mani/pedi from Jessica who does an amazing job and is so nice and friendly. I love the girls at this salon and I love going to Brenda whenever my hair needs some TLC. You will not be disappointed with Haircraft 11! Now what are you waiting for? Hurry up and schedule your appointment NOW! =) read more

I'm one of those people who likes contrast, hair from my waist to partially shaved head, black hair to blond streaks. Brenda is able to handle my extreme hair moods and give me exactly what I want. She has a keen eye for color matching. I recently saw her to deal with my grey hair, and walked out looking 10 years younger. Thanks Brenda! The atmosphere is magical without feeling overly sugar coated. read more

I just had a gelish manicure done. I love not having to worry about how I treat my hands because gelish doesn't chip for weeks! Gelish is more expensive and more troublesome to take off, but to me, it's worth it to not worry about ruining my nails. She had a decent collection of colors. I really wanted French tip, but she doesn't provide that option. Jessica was really friendly, open, and generous with her service! Our conversation flowed throughout the time I was there; it was probably the most I've chatted during a manicure. Although she recently opened the place, her main focus is definitely on serving her customers individually and creating a welcoming, cozy atmosphere in her salon. When I spoke to her on the phone, she told me about their current specials and during the manicure, she went beyond and was attentive to the needs of my nails, which really impressed me. read more

I'm a SoCal girl thru and thru, but my heart is definitely in San Fran! I recently took my engagement pics up there and so happy that hairCraft11 got me all "glammed up"! Kristine Rose killed it with the makeup and Brenda Burns hooked up my hair! my photographs were so amazingly beautiful! hair and makeup was flawless for the entire day!!! Loooove them! oh, and the salon... The vibe is sooo awesome! clean and makes u feel all girly! I LOVED it there :) read more

Haircraft11 - Brenda Burns - Hair - Hair Salons Near Me - Castro Valley, California

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Kristine is AMAZING!!!! Ive worked with her for over a year on various fashion editorials, and she is always so professional, team player, and very fun to work with! Her work is simply amazing!!! Very creative and she pays attention to details! You'll absolutely love her! read more

Jessica at Haircraft11 has been coloring/cutting my hair once a month for the last year and a half and I couldn't be happier. I have a lot of gray so monthly appointments are a must (and worth every penny!). My hair always looks great and she really takes her time to make sure everything looks just right. When I booked my first appointment with her, she took the time to send me an email about the appointment and asked about my hair length, color, etc. so she would be prepared. I love the online booking option but have also booked appointments by phone and text and Jessica has always returned messages promptly. Please check out Jessica and the other stylists and Haircraft11... they are great! read more

This review is really for Raquelle who is the new nail technician at Haircraft 11. She conducts her own nail service. She genuinely cares about her clients and takes care of her clients. She make sure she has quality products that make your nail last long. She makes sure her materials are clean and sanitary. For whatever reason Bodylines decided to let go of their nail program. Raquelle could have reacted in a bitter manner towards Bodylines, but instead she wrote them and their staff a great yelp review. This is extremely classy. Personally, I am very impressed with her character, and would like to see her succeed. read more

My first review is for Jessica. She is awesome! This review, actually, is long overdue. Even though she doesn't come into the shop on Sundays, she came in for me. It was my baby's baptism and I was in need of a trim and blow-dry. She did an excellent and satisfying job. Talk about customer service! She knows what that's all about. My next review is for Raquelle. WOW! I was so amazed at the job she did on my nails. Not only is she an artist but, she is very adamant about taking care of your nails. She, too, came in on a Sunday for me when it was her usual day off. These ladies definitely know what it takes and means to keep their customers happy. As long as I live in the area, they've got my loyalty. read more

I had my makeup professionally done by an artist from this Salon and loved it! J.S.W, Model & Pro Stylist www.paris-styles.com read more

I went here for this first time last week to get my hair colored and trimmed. Jessica was AWESOME! She helped me pick out my color and was so patient while I decided which to go with. Jessica did a great job and I love how my hair turned out. She is friendly and the whole experience was comfortable and pleasant. Her prices are also very reasonable. I have Alopecia so getting my hair done can be an awkward and uncomfortable event for me. I love how it is a cute little shop without a bunch of people waiting and watching while you are getting your hair done. Jessica went above and beyond with advice and information to help me find ways to improve my Alopecia. I actually wore my hair down without awkwardly placed clips and didn't feel self conscious, thinking my spots must be showing. She styled my hair so nothing showed and it stayed in place! She gave me tips on how to fix it that way myself. Thank you Jessica! I will definitely be back. read more

I have been a customer of Jessica for almost 3 years, and I can't be more pleased with the service this gal gives me. The pedicures are to die for, and her hair cuts are awesome. Jessica always makes my day after going there. I know she really cares about her customers. I recommend giving her a try. read more

So super excited about my keratin treatment with Sandy. Exactly what was promised, no more frizzy unmanageable hair. She gave me a healthy alternative to a relaxer, love the color she chose for my grays. Salon is pretty and clean. Staff is extremely attentive. I will be a customer for a long time. Thanks Sandy!! read more

Very bad experience. Geneva + haircut = unforgivable. I hope she gets better because this haircut can ruin lives. The star is for the ombre. I will give credit for that. Hope this is informative read more

Found this place through a friend of mine, and I'm glad I did. Area is located right off the freeway in a cute little salon. Neeva was nice and easy to talk to. I've gone to salons to have my hair done in the past who did a terrible job on dying my hair. It was something I could have done myself at home and I totally regretted it, but Neeva on the other hand is extremely knowledgeable in what she does. She did an ombre/balayage on my hair and it turned out so nice. I'm in love with it. It was worth the hour drive for me :) read more

Being a relatively new customers (since September) I can say I am impressed with Jessica. She is very detailed oriented asking me about my past cuts, what I liked, what I didn't, what products I used, what hair color I had -- very impressed with that. I get very bored with my hair styles very quickly and she always makes suggestions about to change things up a bit. Appointments are easy to make and easy to change which is another big plus in my book. I would highly recommend Jessica. read more

Such creative hairstyles and you can get fresh looks in minutes. Brenda has done hair for LALY designs fashion events. She is dependable and reasonably priced. I would recommend Brenda to do my hair for any special occasion. read more

I've had the pleasure to work with Kristin Rose as my MUA on multiple occasions now. Each time she gives me a different and amazing look. She is extremely talented and a pleasure to work with. I have had everything donre from fashion show runway, photo shoot, to everyday as well as wedding makeup done by her. She is extremely professional and does not try to be pushy with anything. Kristin showcased my best assets better than any other makeup artist I have worked with. I know she has worked with many designers throughout the entire bay area and multiple events she has been done makeup for have been featured in bay area fashion magazines. Her experience is very noticeable, she works hard and is precise with her application. My skin looked flawless, and believe me it is NOT! Her time of the entire application is also very quick. She is a non nonsense girl that knows her stuff! I HIGHLY recommend her if you want your makeup done RIGHT! read more

Love, Love Jessica!! She is an extremely gifted stylist, with very good taste!! She gave me a beautiful haircut, and a gorgeous color / ombre that took at least 5 years off my look ;). She is also reasonably priced. I am definitely a happy, returning customer :) read more

I have worked with Kristine Rose and Brenda for make up and hair, respectively. I love them both - they are talented, responsive and responsible. Kristine has made me look absolutely gorgeous for a special fund raising event; Brenda tamed my hair and made it a perfect accompaniement to my makeup. Then, more recenlty, I asked Kristine to transform me into Dr. Frank-n-furter from the Rocky Horry Picture Show. The result was scary spectacular. I looked just like him. She had gone to the trouble to review videos on the process; so the end product was dead on. That evening Brenda and Kristine came to the event and helped out with makeup and hair for other wannabe characters. All of the guests were raving about the mini-transformations. This I swear: for any event in which photographs are likely, I am going to Kristine and Brenda to make me beautiful. read more

Jessica does fantastic hair & nails. So far I've been in 5 times and had a spa pedicure, manicure, 3 cuts and a shampoo and style. I've been happy with everything. The salon is extremely clean and cute. Jessica always takes the time to do it right. Highly recommended! read more

I got my ombre/balayage done today by Neeva, and she's absolutely amazing!! She's very sweet and takes her time to make sure everything is perfect. I emailed her my inspiration photo, and she did an amazing job of making it look the way I wanted it to! This was first time at Haircraft 11, and definitely not my last. I've been to many other salons but nothing beats Neeva's work! She's very talented, and I recommend everyone to go to her if they're looking to get a new do! read more

Jessica listens to what you want and you leave very happy. Nothing worse than going in to get your haircut and walking out regretting having walked in in the first place. Not at Haircraft read more

Raquelle, the nail artist at Haircraft11, is wonderful. I will be coming here from now on to get my nails done. She's very professional and polite, and does a great job. She specializes in natural nails and is awesome at it. Raquelle is patient and meticulous; normally I leave a nail salon with polish around the edges of my nails but she took her time and everything looks flawless. I couldn't be happier. read more

Absolutely love this salon! This review is for Geneva! She is the best! She has given me an obre color from my virgin hair that had minimal copper highlights. She is fast and super sweet! I HIGHLY RECOMMEND her because she is very skillful and she let's you know what she is doing to your hair. She is very humble and her prices are VERY affordable especially with hair transformations. I only trust her with my hair now with all the past salons I've booked with, she is the BEST. =) read more

Called here again because I was curious because some people left good reviews. They don't honor their groupon and Neeva is SO unprofessional. I'm so glad I dodged a bullet. read more

Jessica is the best. I found her on yelp and was so impressed when I got there. She's friendly and a very good manicurist. Her mani-pedi's are great. I recommend her highly. You won't be disappointed. read more

My first time here and I will definitely be returning. Amy did an amazing job with my hair and was easy to talk to. She listened to what type of cut I wanted and it came out wonderful. Also, when I asked for advice about my hair color, she helped me decide which color would work best. This salon provides the perfect amount of personality and still feels professional at the same time. They don't push products at you to buy like most salons do, but if your interested in products Amy knows her stuff! Super excited that I found my new salon to call "home". read more