One of the Coil Springs on my roll-up garage door broke and I remembered I had requested a quote…read morefor a maintenance time-up a few months ago from Valiant Garage Door. Valentino had quickly responded to that project request. For this project, I reached out to a larger company and Valiant so I had a couple of bids to ensure I would not be overpaying. Valentino responded quickly, gave me a quote and had an open slot. I ended up choosing Valiant and was more than pleased with my decision. Valentino was very responsive, good customer service, very knowledgeable, used quality products made in the USA, very competitive pricing, fast repair and did some general maintenance adjustments on my garage door opener system. If you need installation or repair. Valiant is now my Go To garage door company. My neighbors and I share contractor recommendations for projects. Valiant will be my recommendation to my neighbors for all things garage door related.

The service itself was good, and they responded quickly to an emergency, which I appreciated…read more What I didn't appreciate was the constant pressure to upsell additional services and upgrades that my garage door didn't need. The main reason for my rating, however, is what happened afterward. Almost immediately after the visit, I started receiving daily calls from various home service companies claiming they were "in my area" and offering free estimates. The timing strongly suggests that my personal information--including my name, phone number, and address--was shared with a third-party marketing or lead-generation database. When I paid, I was asked to enter my contact information on their phone. I specifically asked whether my information would be used for marketing or result in spam, and I was told it was only needed to send me the receipt. That was clearly not what happened. I contacted the company twice to ask about this, but they never responded. Their lack of response only reinforced my concerns about how my personal information was handled. Edit: The screenshots below (taken on July 28) prove their lack of response, although they claim otherwise in their comment below - case in point.

Robert was awesome in providing the garage door opener that I needed. His prices were excellent and…read morehe was very meticulous in making sure the job was done correctly. My garage door was noisy and shaky and Robert provided a liftmaster 8350 that is the most quiet unit on the market... if you haven't seen this unit, look on youtube. I'm thinking of putting new garage doors in the future, and Bay to Bay will be my first choice.

The springs on my garage door broke. Yelped to get a quote from several companies that evening …read more Robert was responsive and easy to communicate with and gave a fair estimate to replace the springs. Easy to make an appointment. I had to change appointment due to schedule conflict and he was able to accommodate. He gave me a call prior to arrival and he was on time. He looked at the damaged springs and he got the replacement available in his truck. Repair was fast, took about 30 minutes. He tuned up the opener, door and hinges. Overall experience was excellent!

Overall 10/10 experience. My spring broke and needed to be repaired. Joseph was able to accommodate…read moreme at the last minute. He was very professional and explained everything he was doing as he was doing it so that I understood exactly what I was paying for. I would recommend him to anyone needing garage repair and I will definitely be referring him and using him in the future for any more repairs.

Joseph and his partner did an amazing job replacing our garage door! I really appreciated that…read moreJoseph came out yesterday to inspect our existing garage and tried to reboot it first to see if it could be fixed before replacing it. Unfortunately, it couldn't be saved, but I truly appreciate him trying first. They were professional, efficient, and communicated everything clearly. The new garage door looks great and works perfectly! Highly recommend Joseph and his partner for their excellent service and workmanship!

Dean arrived on time and gave good advice and suggestions for my special garage structure. A nice…read morecost estimate followed. Due to my other home improvement projects, I have not signed on to this job yet. Good candidate for the future.

Dean, it was YOU who came to fix my door, every time. Including the final time when you had to fix…read moreyour prior work after you left with the garage door misaligned a few days before. How despicable bringing up race when race was never mentioned. It's not in my character. Perhaps my "liberal" yard sign upset you. (Photo posted below). Maybe you don't remember me, afterall, I posted this review almost a year ago and you're just now responding. Remember when you were leaving and I mentioned the garage door still looked wracked and you replied, "Your husband said it was that way before I got here"? For the record, I do think hiring a more diverse workforce benefits everyone, so your new hiring plan sounds like a change for the better. I have a suspicion you intentionally try to humiliate customers in hopes they delete their bad reviews. You've shown us who you are now it's up to the Yelp community to decide if they want to use you or someone who can do quality work without the drama.

Tracy was great and very helpful with getting our appointment all set up…read more Edgar was here on time and got our door back working quickly.

Outstanding service from Edgar and R&S Erection of Southern Alameda County!…read more I had an issue with my garage door and was initially trying to troubleshoot the Genie opener myself. Edgar came out and did an excellent job of diagnosing the problem step by step rather than simply guessing or replacing parts. He identified that the springs needed to be replaced, and while doing the work he also noticed that the bearings were worn out. He brought this to my attention and replaced those as well. He was thorough, professional, and clearly knew exactly what he was doing. What impressed me most was that Edgar took the time to properly understand the underlying problem instead of just trying to make a quick repair. After the work was completed, he made sure everything was operating properly and the garage door was working smoothly again. The pricing was also very reasonable and fair, especially considering the additional work required. Edgar was courteous, knowledgeable, honest, and professional throughout the entire process. I would highly recommend Edgar and R&S Erection of Southern Alameda County to anyone needing garage door repair or service. Excellent work and excellent customer service. 5 stars without hesitation!

We hired Garage Door Pro & Automatic Gates for a high-lift door conversion and side-mount opener…read moreinstallation. Their pricing is highly competitive, and their customer service and inspection process were incredibly detailed. They took the time to politely explain exactly what needed to be done. While we experienced a few minor communication hiccups with email appointment confirmations and the initial quote, their team always picked up the phone immediately to resolve the issues. The installation crew was polite, professional, and highly informative. Overall, it was a great experience and we highly recommend them.

Mike, the technician was great!!! He was very personable, competent and explained the entire job…read moreand din the work that was needed without any upselling which is so common with many technicians. I 100% would recommend him and Garage door Pro's for your garage door repairs. The price was very reasonable and lower than other firms I talked to and he was prompt to come to our house and take care of business on the same day we called him. Our door is working fine and we are happy to be back on track.

Really professional in the way Michael answered my call , immediately following up with a home…read morevisit and applying no pressure to get a new garage door opener installed. Gave me a few options and after confirmation, came back the very next day at the decided upon timeframe and installed the model opted for. Cleaned all the boxes up and gave a nice 5 year warranty for parts and labor. Cant beat the whole experience. Highly recommended ! Thanks Michael.

I called to have someone check on the noise coming from my garage door when opening it. Mike came…read moreout and fixed the problem in about five minutes simply by lubricating some of the bearings. I asked him repeatedly if anything else needed to be done, and he honestly told me that everything was fine. He even recommended that I purchase chain oil from Home Depot. so I could take care of the noise myself in the future. What impressed me most was that Mike didn't charge me anything! This was especially appreciated because the technician who came before him had told me that all the bearings and rollers needed to be replaced at a cost of $2,500! Mike, thank you so much for your excellent service, honesty, and professionalism. It's refreshing to encounter someone who genuinely cares about helping the customer rather than trying to sell unnecessary repairs. I highly recommend Mike to anyone who needs garage door service! AK, San Ramon, CA

I strongly recommend Ace's garage door repair. Hussein is friendly, reliable, and easy to work…read morewith. He fixed my garage door within minutes. Amazing !! Ace's garage door, repair offer free estimate and reasonable pricing for the repairs.

This company does horrible work and does not guarantee their work. They fixed a sprint and didn't…read morealign the door which caused us to come home to a rat infestation because all of sudden there was a GAP! We had to get an exterminator who located the problem of entry and it's the gap created from improper alignment. Then they were supposed to fix the motor and said they would order the part and turned in the work order as complete. It has been a nightmare talking to several people saying it was not completed and I cannot open my door now for 3 weeks. Customer service says someone will call back and no one does. There are so many great companies out there I would stay away from this one