Not up to other Walmart optical offices standards. Corporate should visit. I have been seen at other locations with great experience. This was a dirty uninviting office. Had curtains all over instead of doors. Dr was very ill coughing all over without a mask. My 88 year old mother walked out of the office after waiting 30 min past appointment time when she realized the Dr she saw very ill was going to be up close to her during the exam. I would not recommend overall office seemed unorganized and not professional discussing coworkers in front of patients too while I was waiting with my mother. read more

OK Dr. Guilak or whatever your name is... I am not mistaken on what happened you guys gave me an eye exam then you gave me one pair of contact lenses that lasted 30 days. Nobody gave me a number of anybody named Joe so you're totally mistaken there and I would've never gave you $100 for the one pair of contact nobody said it was a fitting of any kind. You are completely mistaken, you charge me an exorbitant fee for the eyedrops and the lady put the contact lenses in one time. Are you telling me that cost $140 you're freaking insane. I will never go back to your office I can't understand how you can charge me $140 for eyedrops and putting one pair of contacts that last 30 days in my eyes. That is completely unrealistic. You should be ashamed. read more

Haleh Guilak is professional, provides excellent care and guidance. She works hard at keeping appointments on time.

I mean... I was hesitant because I didn't think my eyeballs were that bad. (Boy I was wrong) But, this whole appointment gave me knowledge & a solution. So... my appointment was at 11:20; I was seen at 11:15, I was in with the doctor by 11:25 && I was out the door with a prescription &&&&&& what to do in the meantime for my eyes by 11:45.... I spent more time shopping than I did in the appointment & that is my kinda business!! The quicker the better I'm super thankful & would recommend them to anyone looking for a new eye doctor! read more

The doctor and her staff have treated me well for years! Service is professional, prompt and never had any issues of any sort. Grateful to the doctor Guilak! read more

My mother has been to dr Guilak for few times and I liked how amazing she is because she seems to care about her patients. I needed an eye exam so I wanted to go to her knowing she is the best in town. I was in and out of the office within 30 minutes. It was very quick and she answered the questions I had. Her staff are also very organized and nice when you ask them questions. If you nerd a lasik eye surgery referral, she can refer you to one of the best doctors and plus you get 1000 off from the treatment. Very happy with this doctors and highly recommend her to everyone. She had Temecula and Murrieta locations. read more

Doctors and staff are very professional and knowledgeable. I've been going to see Doctor Guilak for years and othe Doctors in her practice they never disappoint. I highly recommend them. read more

I went in for a contact and eye glass exam, I explained I had VSP coverage and my co-pay was $10. I went to pay and was told I owed $100, I stated I only had a $10 co-pay for my exam, the receptionist stated the contact exam was not covered. It would've been nice if I was told of that up front, paying that amount was not in my budget and it put me in a huge financial problem. I was really mad and just walked away. (after I paid it). Its my own fault for not saying anything. Its been a few days and I'm still really mad. read more

Had an appointment so the intire process went quickly. The doctor spent time answering all my questions. I always keep bring my kids here!

I've been going to this doctors office the past couple of years and have never had any issues. The staff is always friendly and willing to accommodate my schedule. I've seen two different doctors at this office and both have been helpful and able to answer all my questions without feeling making me feel rushed, would definitely recommend. read more

My children and I have been with Dr. Guilak for 4 years. My youngest son has such a great relationship with Dr. G that he told her before me that he wanted to try out contact lenses for the first time! She takes the time, she knows her patients and I have nothing that I could try and find wrong except that she is not at my location 7 days a week!!! I love her, she hires great staff with an attitude of inclusion and willingness to help! I have never had a bad experience 2 kids plus me for 4 years 8 visits (no we can't get on the same program) and all have been wonderful experiences! read more

The Doctor was excellent. Great office experience. The staff was great as well . Thank you for the excellent treatment. It's always a pleasure to recommend such a wise and professional Doctor. C. Martinez read more

By far the best eye doctor I have ever been to , very patient and knowledgeable, he took the time to make sure I was getting the right glasses , no rushing, just peaceful and patient. Thank you very much . A+++++. read more

Called for an appointment at 2:00 on a Saturday, got an appointment same day for 4:30. Arrived at 4:22 and filled out first appt paper work (only one page). There were two other appointments ahead of us (perhaps the optometrist was behind). Was called in for initial eye exam at about 4:50, it only lasted 8 minutes (normal eye checks, depth perception, photo of inside eye, etc). Not bad. Saw the Optometrist at 5:40. Vist complete at 6:04. I thought we would have completed the entire visit earlier than that. Paid $25 total (with insurance) which includes a 3 month follow up if needed. Overall nice first visit. read more

Haleh Guilak, OD - Optometrists Near Me - Murrieta, California

This office has had really bad service every time I've been here. This time was the worst. I came in at my appointment time and after an hour of waiting the receptionist told me there were still people in front of me. Everyone who entered the exam room ahead of me had arrived at the office AFTER me so I'm not sure how that worked. After all that waiting, I'm late for work and still haven't had my eyes looked at. Don't ever go here. read more

Don't be fooled because it's in a Walmart. Walked in and already felt comfortable plus I was politely greeted by 2 young ladies at the desk. I had an issue with my insurance coverage, but right away they addressed th issue and took care of me. The staff who did my initial assessment was super friendly and made things smooth. Dr Guilak was really nice and she did a thorough check addressing every issue I didn't know I had lol. She figured out why I was having constant headaches and blurred vision on top of me having dry eye syndrome from the military. She helped in every way and I followed up with the her th next week. Because, of Dr Guilak's initial treatment with me I've learned a lot about my vision and is continuing with my steps towards a better vision. Highly recommended to see Dr Guilak!! read more

Great experience!! I had no appointment and the optometrist took me in. I would like to thank Lindsay for checking my eyes..

unfortunately I did not see this doctor, instead I saw an associate. I went through the normal test and got my prescription filled only to find out I need cataract surgery, so I basically wasted my money on the visit and a new prescription. I'm not sure they are really equipped to do anything but a routine eye exam. I would probably suggest going to a full service optometrist. Walt Lange read more

Quick, friendly and efficient. I would highly recommend Dr Guilak to my friends and family.

This optometrist office inside Wal-Mart is a joke. When you first walk in the secretaries are always on their phones talking to noncustomers. I should not know all of your personal business from standing at the desk and inside The waiting room. The secretaries dont speak to you at all until it's time to sign for things. They are very unprofessional. After trying this place out twice, I recommend people to stay away from the office in the Wal-Mart. The staff are unprofessional and talk on the phone the entire time. You can get better service. read more

I have been getting my eyes checked at Dr Guilak's office for years. They are friendly and we share a laugh or two. I like knowing if I feel my eyes have changed I can get in to see them quickly. If no big changes they will contact me and I can schedule my appointment from their email. I am happy with my eye care. read more

Dr. Guliak is a pleasure to deal with. She takes her time and explains everything in detail. Her recommendations on contact lenses for me was fantastic. They work great. Definitely plan on going back when my next visit is due read more

Very thorough, professional and seemed genuinely interested in helping me find the solution to my issue. Didn't seemed rushed and was willing to discuss another unrelated problem. Very impressed! read more

I called with a emergency eye problem on a busy sunday. The nice receptionist got me in in a hour. They were very busy, but everyone got taken care of fast. There was a family that was VERY rude having to wait a few extra minutes and finding out their insurance copay was more than they thought it was (witch of course is NOT the receptionist fault!) The dr was sweet and very good! I will be back next year for my check up! read more

Very unethical!!!! CAUTION - This office over charges customers. I just want to share my experience so it does not happen to you. If you don't have insurance, according to office personnel, the fee for an eye exams and contact lenses prescription is $139.00. If you have insurance, the fee for an eye exam goes up $160.00 and according to Norma, who works there; contact lenses prescriptions are not covered. Now, this is where it makes no sense. How can you pay more money and not include the contact lenses prescription? According to my billing statement from the insurance company, Dr. Guilak billed for services rendered in the amount of $160.00. Dr. Guilak's office got paid $121.59 by my insurance, which is the contracted amount according to their agreement with my insurance company. I was confused by the amount paid by my insurance company. The $121.59 did not add up. I hope you are following so far. My insurance company told me that this office is part of my covered network and I was not supposed to get charged any money upfront. I paid $65.00 out of pocket at the time of service. My insurance representative told me to call Dr. Guilak's office and have them reimburse me the $65.00, which of course they declined. What this office is doing is unethical. Any way you look at it, they got overpaid. According to my calculations if the fee for an eye exam including a lens and contact prescription is $139.00 but I paid $65.00 at the time of service plus my insurance paid $121.59 this equates to $186.59. This means that there was an overpayment of $47.59. I am not complaining about this office overcharging for services rendered to my insurance company, I am aware that is how it works so that the office rendering services gets their contracted amount. What upsets me the most is that they knew that what they were doing and charged me a co-pay when I was not required to pay one and my efforts to have them rectify the overpayment were declined and they remained negligent. I am going to report them to my insurance network and complain to the Better Business Bureau. read more

dr Guilak is great and very thorough, looking forward to my next visit.

Dr. Guilak took care of my wife and myself with great care. Waiting time with no appointment was less than 20 minutes. She was very attentive and professional to our needs. We picked out frames from the eyeglass dept and were surprised when it only took 2 days for my wife's glasses to be ready and only 3days for mine. We have optical insurance but get a way better deal at Walmart. This is our second time purchasing glasses at Walmart. read more